ken545
This is legit but no need to have it run as a service.
O23 - Service: CWShredder Service - Unknown owner - C:\Documents and Settings\user\Desktop\cwshredder.exe (file missing)
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Download Pocket Killbox to your desktop.
Highlight the file with the complete path inside the Quote Box and press Ctrl C on your keyboard.
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*NOTE* CCleaner deletes EVERYTHING out of temp/temporary folders. If you have anything in a temp folder, back it up or move it to a permanent folder prior to running CCleaner!
Download CCleaner from here to clean temp files from your computer.
Post a new HJT log and let me know if things improved
- Go to Start> Run and type in services.msc then press Enter
- Scroll down to CWShredder Service
- Double Click that service to open it.
- Click on Stop Service.
- Then change the Startup Type to Disabled.
- OK your way out of the program.
O23 - Service: CWShredder Service - Unknown owner - C:\Documents and Settings\user\Desktop\cwshredder.exe (file missing)
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Download Pocket Killbox to your desktop.
C:\PROGRAM FILES\MOZILLA FIREFOX\PLUGINS\NPND2FN.DLL
Highlight the file with the complete path inside the Quote Box and press Ctrl C on your keyboard.
- Open Pocket Killbox
- Go to File > Paste from clipboard
- Set it to Delete on Reboot
- Tick the box that says End Explorer shell while killing file
- If its not greyed out..Click the radio button that say Unregister .dll before deleting.
- Make sure Single File is selected
- Click on the Red circle with the white X
- It will ask you to confirm the deletion…Say yes
- It will ask you to reboot, say yes
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*NOTE* CCleaner deletes EVERYTHING out of temp/temporary folders. If you have anything in a temp folder, back it up or move it to a permanent folder prior to running CCleaner!
Download CCleaner from here to clean temp files from your computer.
- Double click on the file to start the installation of the program.
- Select your language and click OK, then next.
- Read the license agreement and click I Agree.
- Click next to use the default install location. Click Install then finish to complete installation.
- Double click the CCleaner shortcut on the desktop to start the program.
- On the "Windows" tab, under "Internet Explorer," uncheck "Cookies" if you do not want them deleted. (If deleted, you will likely need to reenter your passwords at all sites where a cookie is used to recognize you when you visit).
- If you use either the Firefox or Mozilla browsers, the box to uncheck for "Cookies" is on the Applications tab, under Firefox/Mozilla.
- Click on the "Options" icon at the left side of the window, then click on "Advanced."
deselect "Only delete files in Windows Temp folders older than 48 hours." - Click on the "Cleaner" icon on the left side of the window, then click Run Cleaner to run the program.
- Caution: It is not recommended that you use the "Issues" feature unless you are very familiar with the registry as it has been known to find legitimate items.
- After CCleaner has completed its process, click Exit.
Post a new HJT log and let me know if things improved