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[Resolved]Suspected Malware... Ie7 Cannot Run Javascript

9 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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I've run Symantec, AdAware 2007, Spybot, and Spyware Doctor, all in regular mode and in safe mode. They do catch a few seemingly minor things each time, but it never fixes the problem. Something's hiding…

One thing typically running is lssas.exe which I believe is a malware look-alike of lsass.exe, but I'm not sure what it means (what's generating it). IAmBigBrother also pops up as a problem now and then. Running Windows XP SP2. Any help in getting to the root of things would be immensely appreciated! Included below is a recent logfile from HijackThis.

Thanks,
Brian


Logfile of HijackThis v1.99.1
Scan saved at 7:31:32 AM, on 7/30/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\WINDOWS\system32\color\ShellExt\mru\Ltn\lssas.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://forecast.weather.gov/MapClick.php?C…CO&site=BOU
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~2.DLL
O2 - BHO: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:\Program Files\Yahoo!\Search\YSearchSuggest.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\yt.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~2.DLL
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [MSCStart] C:\WINDOWS\system32\color\ShellExt\mru\Ltn\lssas.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: ScriptBlocking Service (SBService) - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe (file missing)
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
Hi bradandbrian,

I think you're right about the extra lssas.exe and we'll check it out.

IAmBigBrother also pops up as a problem now and then.

Could you please explain this issue to me.

Open http://virusscan.jotti.org/
Copy/paste this file and path into the white box at the top:

C:\WINDOWS\system32\color\ShellExt\mru\Ltn\lssas.exe

Press Submit - this will submit the file for testing.
Please copy and paste the results in your next response.

Note: If Jotti is busy, you can use VirusTotal instead.

Once complete, please post the Jotti results and another HijackThis log.
Thanks for taking a look at things so far…

As far as IAmBigBrother goes, I'm not sure what it is or how it got on the computer, but sometimes Symantec and/or Spyware Doctor will find it and "remove" it, but it never seems to be permanently gone. I think it's just a keystroke and screen capture critter.

I don't know that lssas is the only problem, I just recognized it as suspicious. Who knows what else is avoiding detection! The subject of the thread, as it relates to IE7 and JavaScript, is likely related to these malwares. JavaScript works on Firefox, and sites that are dependent on it totally fail on IE7 (and I'm 110% positive that the settings are correct within the browser). Other strange files seem to appear here and there too, like *.TMP files that cannot be deleted because they're "in use" but shouldn't be.

I've run the lssas file through Jotti and here is the log:

Scan taken on 01 Aug 2007 02:51:46 (GMT)
A-Squared Found nothing
AntiVir Found nothing
ArcaVir Found nothing
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found nothing
ClamAV Found nothing
CPsecure Found nothing
Dr.Web Found nothing
F-Prot Antivirus Found nothing
F-Secure Anti-Virus Found nothing
Fortinet Found nothing
Kaspersky Anti-Virus Found nothing
NOD32 Found nothing
Norman Virus Control Found nothing
Panda Antivirus Found nothing
Rising Antivirus Found nothing
Sophos Antivirus Found nothing
VirusBuster Found nothing
VBA32 Found Trojan-Spy.Bancos.10 (paranoid heuristics) (probable variant)


And this is the log from VirusTotal:

AhnLab-V3 2007.7.31.1 2007.07.31 -
AntiVir 7.4.0.54 2007.07.31 -
Authentium 4.93.8 2007.07.31 -
Avast 4.7.1029.0 2007.07.31 -
AVG 7.5.0.476 2007.07.31 -
BitDefender 7.2 2007.08.01 -
CAT-QuickHeal 9.00 2007.07.31 -
ClamAV 0.91 2007.08.01 -
DrWeb 4.33 2007.07.31 -
eSafe 7.0.15.0 2007.07.31 -
eTrust-Vet 31.1.5021 2007.08.01 -
Ewido 4.0 2007.07.31 -
FileAdvisor 1 2007.08.01 -
Fortinet 2.91.0.0 2007.08.01 -
F-Prot 4.3.2.48 2007.07.31 -
F-Secure 6.70.13030.0 2007.07.31 -
Ikarus T3.1.1.8 2007.07.31 -
Kaspersky 4.0.2.24 2007.08.01 -
McAfee 5087 2007.07.31 -
Microsoft 1.2704 2007.08.01 -
NOD32v2 2430 2007.07.31 -
Norman 5.80.02 2007.07.31 -
Panda 9.0.0.4 2007.08.01 -
Prevx1 V2 2007.08.01 Generic.Malware
Rising 19.34.20.00 2007.08.01 -
Sophos 4.19.0 2007.08.01 -
Sunbelt 2.2.907.0 2007.07.31 -
Symantec 10 2007.08.01 -
TheHacker 6.1.7.159 2007.07.31 -
VBA32 3.12.2.2 2007.07.31 suspected of Trojan-Spy.Bancos.10 (paranoid heuristics)
VirusBuster 4.3.26:9 2007.07.31 -
Webwasher-Gateway 6.0.1 2007.08.01 -

Additional information
File size: 434176 bytes
MD5: a7dbf78c26656d23b1fe7477782e5728
SHA1: ca79f7798e149ed290c7e9dc63cc9253704a60ae
Prevx info: http://fileinfo.prevx.com/fileinfo.asp?PX5…9D0F600D028905C


Also, here is the latest HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 7:59:56 PM, on 7/31/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://forecast.weather.gov/MapClick.php?C…CO&site=BOU
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~2.DLL
O2 - BHO: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:\Program Files\Yahoo!\Search\YSearchSuggest.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\yt.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~2.DLL
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [MSCStart] C:\WINDOWS\system32\color\ShellExt\mru\Ltn\lssas.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: ScriptBlocking Service (SBService) - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe (file missing)
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe


Again, thank you very much for all the work you guys do, it IS appreciated!!!
Brian
Hi bradandbrian,

I can't yet say what the cause of the Javascript problem is, but first I'll help you get your machine clean and then we'll see if it is resolved. *.TMP files which are in use and can't be deleted are quite normal and are created by normal programs. They can also be created by malware, but being 'in use' and not easily deleted isn't necessarily an indication of them being malware. Do you have other reasons to believe there are temp files on your system which are malware-related?

Temporarily disable Spyware Doctor
Open Spyware Doctor, click the OnGuard button on the left side, press Click to deactivate OnGuard and OK the prompt
OnGuard will now be deactivated for 15 minutes, either complete the HijackThis instructions within that time or repeat this procedure

Then, open HijackThis, choose Do a system scan only and place a checkmark next to the following lines (if present):

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
O4 - HKLM\..\Run: [MSCStart] C:\WINDOWS\system32\color\ShellExt\mru\Ltn\lssas.exe


Then close all open windows apart from HijackThis, press Fix checked, OK the prompt and close HijackThis.

Download OTMoveIt to your desktop. and double-click the program to start it.
Select the contents of the below file list, then press Ctrl+C to copy it to the clipboard
In OTMoveIt, click in the left-hand pane and press Ctrl+V to paste the file-list into the program
Then, press MoveIt!
If the program asks you to reboot now, click No
Copy the Results output and paste it into a new notepad file so you can post it in your next response. Do this by clicking in the right-hand pane, press Ctrl-A then Ctrl-C to select all and copy. Then open Notepad, press Ctrl-V to paste in the text, and save this text file to your desktop.

OTMoveIt file list:
C:\WINDOWS\system32\color\ShellExt\mru\Ltn\lssas.exe
Then reboot your computer to complete the removals.

Download Dr.WEB CureIt to your desktop from here:
ftp://ftp.drweb.com/pub/drweb/cureit/cureit.exe
  • Double-click cureit.exe to start the program.
  • Press Start and then OK to start the Express scan
  • The Express scan takes just a few moments to finish, if something is found, click Yes to cure it
  • Once the short scan has finished, Click Options->Change settings
  • Choose the Scan tab and remove the check mark from Heuristic analysis
  • Choose the Actions tab and next to Infected objects select Move, then press OK to close the settings box.
  • Select all hard drives to be scanned by clicking on them - choose all drives - a red dot confirms they will be scanned
  • Click the green arrow on the right to start the scan
  • Click Yes to all if it asks if you want to move a file
  • Click File-> Save report list and save the report to your desktop
  • Close Dr.Web Cureit and reboot your computer (this is important as files may be moved/deleted during reboot)
Download Deckard's System Scanner (DSS)
  • Close all applications and windows.
  • Double-click on dss.exe to run it, and follow the prompts.
  • When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
  • Make sure Format->Word Wrap is unchecked
  • Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and extra.txt in your reply
Once complete, please post the OTMoveIt log, the Dr Web log and both DSS logs, you won't need to produce a new HijackThis log as DSS produces one for you.
The logs may not fit into one post so please check that they are complete and use multiple posts if necessary.
All 3 programs were downloaded and run… the log files are pasted below for OTMoveIt and DrWeb, and the ones from DSS will be posted in an additional reply.

OTMoveIT:

C:\WINDOWS\system32\color\ShellExt\mru\Ltn\lssas.exe moved successfully.

Created on 08/01/2007 15:30:20

DrWeb:

tgcmd.exe;c:\program files\support.com\bin;Probably DLOADER.Trojan;Incurable.Deleted.;
uninstall.exe;C:\Program Files\ComcastToolbar;Adware.VMN;;
DSS Main.txt:


Deckard's System Scanner v20070729.57
Run by [removed] on 2007-08-01 at 21:59:06
Computer is in Normal Mode.
——————————————————————————–

– System Restore ————————————————————–

Successfully created a Deckard's System Scanner Restore Point.


– Last 5 Restore Point(s) –
40: 2007-08-02 04:59:27 UTC - RP1228 - Deckard's System Scanner Restore Point
39: 2007-08-01 16:04:34 UTC - RP1227 - System Checkpoint
38: 2007-07-31 15:23:36 UTC - RP1226 - System Checkpoint
37: 2007-07-30 15:15:07 UTC - RP1225 - System Checkpoint
36: 2007-07-29 03:51:27 UTC - RP1224 - System Checkpoint


– First Restore Point –
1: 2007-07-09 06:57:42 UTC - RP1189 - System Checkpoint


Backed up registry hives.

Performed disk cleanup.


– HijackThis (run as Brad.exe) ————————————————

Logfile of HijackThis v1.99.1
Scan saved at 10:01:26 PM, on 8/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Symantec AntiVirus\DoScan.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Brad\Desktop\dss.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\PROGRA~1\HIJACK~1\Brad.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://forecast.weather.gov/MapClick.php?C…CO&site=BOU
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~2.DLL
O2 - BHO: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:\Program Files\Yahoo!\Search\YSearchSuggest.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\yt.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~2.DLL
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: ScriptBlocking Service (SBService) - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe (file missing)
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe


– HijackThis Fixed Entries (C:\PROGRA~1\HIJACK~1\backups\) ——————–

backup-20070723-214742-113 O23 - Service: Winkcn - Unknown owner - C:\WINDOWS\system32\Winkcn.exe (file missing)
backup-20070723-214742-114 O23 - Service: Winkocm - Unknown owner - C:\WINDOWS\system32\Winkocm.exe (file missing)
backup-20070723-214742-168 O23 - Service: Winkiy - Unknown owner - C:\WINDOWS\System32\Winkiy.exe (file missing)
backup-20070723-214742-169 O23 - Service: Winklss - Unknown owner - C:\WINDOWS\system32\Winklss.exe (file missing)
backup-20070723-214742-207 O23 - Service: Winkjhy - Unknown owner - C:\WINDOWS\System32\Winkjhy.exe (file missing)
backup-20070723-214742-211 O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
backup-20070723-214742-237 O23 - Service: Winkgcu - Unknown owner - C:\WINDOWS\system32\Winkgcu.exe (file missing)
backup-20070723-214742-243 O23 - Service: Winkij - Unknown owner - C:\WINDOWS\system32\Winkij.exe (file missing)
backup-20070723-214742-246 O23 - Service: Winkgv - Unknown owner - C:\WINDOWS\system32\Winkgv.exe (file missing)
backup-20070723-214742-281 O23 - Service: Winkjc - Unknown owner - C:\WINDOWS\system32\Winkjc.exe (file missing)
backup-20070723-214742-301 O23 - Service: Winkii - Unknown owner - C:\WINDOWS\system32\Winkii.exe (file missing)
backup-20070723-214742-407 O23 - Service: Winkad - Unknown owner - C:\WINDOWS\system32\Winkad.exe (file missing)
backup-20070723-214742-416 O23 - Service: Winkeq - Unknown owner - C:\WINDOWS\System32\Winkeq.exe (file missing)
backup-20070723-214742-421 O23 - Service: Winkgvj - Unknown owner - C:\WINDOWS\system32\Winkgvj.exe (file missing)
backup-20070723-214742-431 O23 - Service: Winkjna - Unknown owner - C:\WINDOWS\System32\Winkjna.exe (file missing)
backup-20070723-214742-471 O23 - Service: Winkkf - Unknown owner - C:\WINDOWS\system32\Winkkf.exe (file missing)
backup-20070723-214742-472 O23 - Service: Winksct - Unknown owner - C:\WINDOWS\system32\Winksct.exe (file missing)
backup-20070723-214742-485 O23 - Service: Winkhr - Unknown owner - C:\WINDOWS\system32\Winkhr.exe (file missing)
backup-20070723-214742-499 O23 - Service: Winkkh - Unknown owner - C:\WINDOWS\system32\Winkkh.exe (file missing)
backup-20070723-214742-506 O23 - Service: Winknz - Unknown owner - C:\WINDOWS\system32\Winknz.exe (file missing)
backup-20070723-214742-530 O23 - Service: Winkmf - Unknown owner - C:\WINDOWS\system32\Winkmf.exe (file missing)
backup-20070723-214742-564 O23 - Service: Winkhv - Unknown owner - C:\WINDOWS\system32\Winkhv.exe (file missing)
backup-20070723-214742-633 O23 - Service: Winkipj - Unknown owner - C:\WINDOWS\system32\Winkipj.exe (file missing)
backup-20070723-214742-667 O23 - Service: Winkgn - Unknown owner - C:\WINDOWS\system32\Winkgn.exe (file missing)
backup-20070723-214742-681 O23 - Service: Winkin - Unknown owner - C:\WINDOWS\system32\Winkin.exe (file missing)
backup-20070723-214742-695 O23 - Service: Winkfk - Unknown owner - C:\WINDOWS\system32\Winkfk.exe (file missing)
backup-20070723-214742-707 O23 - Service: Winkzx - Unknown owner - C:\WINDOWS\system32\Winkzx.exe (file missing)
backup-20070723-214742-708 O23 - Service: Winkno - Unknown owner - C:\WINDOWS\system32\Winkno.exe (file missing)
backup-20070723-214742-714 O23 - Service: Winkfp - Unknown owner - C:\WINDOWS\system32\Winkfp.exe (file missing)
backup-20070723-214742-718 O23 - Service: Winkat - Unknown owner - C:\WINDOWS\system32\Winkat.exe (file missing)
backup-20070723-214742-722 O23 - Service: Winksn - Unknown owner - C:\WINDOWS\system32\Winksn.exe (file missing)
backup-20070723-214742-747 O23 - Service: Winkef - Unknown owner - C:\WINDOWS\system32\Winkef.exe (file missing)
backup-20070723-214742-750 O23 - Service: Winkdmh - Unknown owner - C:\WINDOWS\system32\Winkdmh.exe (file missing)
backup-20070723-214742-756 O23 - Service: Winkhob - Unknown owner - C:\WINDOWS\system32\Winkhob.exe (file missing)
backup-20070723-214742-774 O23 - Service: Winkju - Unknown owner - C:\WINDOWS\system32\Winkju.exe (file missing)
backup-20070723-214742-798 O23 - Service: Winkpu - Unknown owner - C:\WINDOWS\system32\Winkpu.exe (file missing)
backup-20070723-214742-818 O23 - Service: Winkmz - Unknown owner - C:\WINDOWS\system32\Winkmz.exe (file missing)
backup-20070723-214742-819 O23 - Service: Winkohl - Unknown owner - C:\WINDOWS\system32\Winkohl.exe (file missing)
backup-20070723-214742-830 O23 - Service: Winkpom - Unknown owner - C:\WINDOWS\system32\Winkpom.exe (file missing)
backup-20070723-214742-833 O23 - Service: Winkif - Unknown owner - C:\WINDOWS\system32\Winkif.exe (file missing)
backup-20070723-214742-868 O23 - Service: Winkkr - Unknown owner - C:\WINDOWS\system32\Winkkr.exe (file missing)
backup-20070723-214742-870 O23 - Service: Winkkhp - Unknown owner - C:\WINDOWS\system32\Winkkhp.exe (file missing)
backup-20070723-214742-884 O23 - Service: Winkqv - Unknown owner - C:\WINDOWS\system32\Winkqv.exe (file missing)
backup-20070723-214742-888 O23 - Service: Winkqy - Unknown owner - C:\WINDOWS\system32\Winkqy.exe (file missing)
backup-20070723-214742-894 O23 - Service: Winkqfp - Unknown owner - C:\WINDOWS\system32\Winkqfp.exe (file missing)
backup-20070723-214742-909 O23 - Service: Winkgp - Unknown owner - C:\WINDOWS\system32\Winkgp.exe (file missing)
backup-20070723-214742-917 O23 - Service: Winkmfx - Unknown owner - C:\WINDOWS\system32\Winkmfx.exe (file missing)
backup-20070723-214742-928 O23 - Service: Winkdk - Unknown owner - C:\WINDOWS\System32\Winkdk.exe (file missing)
backup-20070723-214742-941 O23 - Service: Winkerl - Unknown owner - C:\WINDOWS\system32\Winkerl.exe (file missing)
backup-20070723-214742-948 O23 - Service: Winkihd - Unknown owner - C:\WINDOWS\system32\Winkihd.exe (file missing)
backup-20070723-214902-160 O23 - Service: Winkzv - Unknown owner - C:\WINDOWS\system32\Winkzv.exe (file missing)
backup-20070723-214902-244 O23 - Service: Winkya - Unknown owner - C:\WINDOWS\system32\Winkya.exe (file missing)
backup-20070723-214902-246 O23 - Service: Winkvai - Unknown owner - C:\WINDOWS\system32\Winkvai.exe (file missing)
backup-20070723-214902-273 O23 - Service: Winkwxo - Unknown owner - C:\WINDOWS\system32\Winkwxo.exe (file missing)
backup-20070723-214902-318 O23 - Service: Winkxl - Unknown owner - C:\WINDOWS\system32\Winkxl.exe (file missing)
backup-20070723-214902-324 O23 - Service: Winkyj - Unknown owner - C:\WINDOWS\system32\Winkyj.exe (file missing)
backup-20070723-214902-412 O23 - Service: Winkyt - Unknown owner - C:\WINDOWS\system32\Winkyt.exe (file missing)
backup-20070723-214902-457 O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
backup-20070723-214902-539 O23 - Service: Winkvlv - Unknown owner - C:\WINDOWS\system32\Winkvlv.exe (file missing)
backup-20070723-214902-590 O23 - Service: Winkthe - Unknown owner - C:\WINDOWS\system32\Winkthe.exe (file missing)
backup-20070723-214902-621 O23 - Service: Winkwiz - Unknown owner - C:\WINDOWS\system32\Winkwiz.exe (file missing)
backup-20070723-214902-765 O23 - Service: Winktm - Unknown owner - C:\WINDOWS\system32\Winktm.exe (file missing)
backup-20070723-214902-926 O23 - Service: Winktjv - Unknown owner - C:\WINDOWS\system32\Winktjv.exe (file missing)
backup-20070723-214902-927 O23 - Service: Winkwd - Unknown owner - C:\WINDOWS\system32\Winkwd.exe (file missing)
backup-20070723-214902-961 O23 - Service: Winkyyr - Unknown owner - C:\WINDOWS\system32\Winkyyr.exe (file missing)
backup-20070801-152908-528 O4 - HKLM\..\Run: [MSCStart] C:\WINDOWS\system32\color\ShellExt\mru\Ltn\lssas.exe
backup-20070801-152908-860 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

– File Associations ———————————————————–

All associations okay.


– Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ———————

R3 Afc (PPdus ASPI Shell) - c:\windows\system32\drivers\afc.sys
DSS Extra.txt:


Deckard's System Scanner v20070729.57
Extra logfile - please post this as an attachment with your post.
——————————————————————————–

– System Information ———————————————————-

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Pentium® 4 CPU 2.00GHz
Percentage of Memory in Use: 62%
Physical Memory (total/avail): 767 MiB / 289.77 MiB
Pagefile Memory (total/avail): 1109.86 MiB / 530.82 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1962.25 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 27.91 GiB total, 8.88 GiB free.
D: is CDROM (CDFS)


– Security Center ————————————————————-

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

AV: Symantec AntiVirus Corporate Edition v10.1.4.4000 (Symantec Corporation)

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe:*:Enabled:Yahoo! FT Server"
"C:\\WINDOWS\\SYSTEM32\\SPOOL\\DRIVERS\\W32X86\\3\\LMpdpsrv.exe"="C:\\WINDOWS\\SYSTEM32\\SPOOL\\DRIVERS\\W32X86\\3\\LMpdpsrv.exe:*:Disabled:PDP RPC Server"
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Documents and Settings\\Brad\\Application Data\\U3\7B149601131C8AA\\BBD53C04-8853-4202-B4B5-5194B0BC1696\\Exec\\AV\\AntiVirusApplication.exe"="C:\\Documents and Settings\\Brad\\Application Data\\U3\7B149601131C8AA\\BBD53C04-8853-4202-B4B5-5194B0BC1696\\Exec\\AV\\AntiVirusApplication.exe:*:Enabled:PluginAntivirus DLL"
"C:\\Program Files\\Real\\RealPlayer\\realplaybve.exe"="C:\\Program Files\\Real\\RealPlayer\\realplaybve.exe:*:Enabled:RealPlayer"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"="C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe:*:Disabled:Kodak Software Updater"
"C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"="C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe:*:Enabled:EasyShare"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
"C:\\Program Files\\TurboTax\\Deluxe 2006\\32bit\\ttax.exe"="C:\\Program Files\\TurboTax\\Deluxe 2006\\32bit\\ttax.exe:LocalSubNet:Enabled:TurboTax"
"C:\\Program Files\\TurboTax\\Deluxe 2006\\32bit\\updatemgr.exe"="C:\\Program Files\\TurboTax\\Deluxe 2006\\32bit\\updatemgr.exe:LocalSubNet:Enabled:TurboTax Update Manager"


– Environment Variables ——————————————————-

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Brad\Application Data
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=CREATOR
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Brad
LOGONSERVER=\\CREATOR
MIGO_DRIVE=G
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Common Files\Adaptec Shared\System
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 7, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0207
ProgramFiles=C:\Program Files
PROMPT=$P$G
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Brad\LOCALS~1\Temp
TMP=C:\DOCUME~1\Brad\LOCALS~1\Temp
USERDOMAIN=CREATOR
USERNAME=Brad
USERPROFILE=C:\Documents and Settings\Brad
windir=C:\WINDOWS


– User Profiles —————————————————————

Brad (admin)
TEMP
Ken (profile directory not found)
Administrator (new local, admin)
Guest (guest)


– Add/Remove Programs ———————————————————

–> "C:\Program Files\Creative\SBLive\Program\Ctzapxx.EXE" /X /U /S /R
–> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
–> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
–> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{435E969D-867E-4364-8E74-3DC8A69C5BDB}\setup.exe" -l0x9
–> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{435E969D-867E-4364-8E74-3DC8A69C5BDB}\setup.exe" -l0x9 /remove
–> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{44DC86A0-248D-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9
–> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{44DC86A0-248D-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9 /remove
–> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{48E3A9E6-FA13-11D5-8CC9-00A0C98192B6}\setup.exe" -l0x9
–> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{48E3A9E6-FA13-11D5-8CC9-00A0C98192B6}\setup.exe" -l0x9 /remove
–> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{51F5239C-197B-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9
–> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{51F5239C-197B-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9 /remove
–> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E7337A45-3FE5-4392-ABBB-26B794D060C9}\setup.exe" -l0x9
–> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E7337A45-3FE5-4392-ABBB-26B794D060C9}\setup.exe" -l0x9 /remove
–> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F865C2FE-25E7-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9
–> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F865C2FE-25E7-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9 /remove
–> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Ad-Aware 2007 –> MsiExec.exe /X{0E6AB9FC-76C2-431B-9C06-6C1CFFFEA8EB}
Adobe Flash Player ActiveX –> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Photoshop Elements 2.0 –> C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Adobe\Photoshop Elements 2\Uninst.isu" -c"C:\Program Files\Adobe\Photoshop Elements 2\Uninst.dll"
Adobe Reader 8.1.0 –> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81000000003}
Adobe Shockwave Player –> C:\WINDOWS\SYSTEM32\Macromed\SHOCKW~2\UNWISE.EXE C:\WINDOWS\SYSTEM32\Macromed\SHOCKW~2\Install.log
AIM 6 –> C:\Program Files\AIM6\uninst.exe
America Online –> C:\Program Files\Common Files\aolshare\Aolunins_us.exe
ArcSoft PhotoImpression 5 –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D433ABC3-0CD8-4BB0-B6A9-84501B4B47B7}\Setup.exe" -l0x9
CCScore –> MsiExec.exe /I{B4B44FE7-41FF-4DAD-8C0A-E406DDA72992}
Comcast High-Speed Internet Install Wizard –> C:\Program Files\support.com\uninstall\chsi_uninstaller.exe
Comcast Toolbar –> C:\Program Files\comcasttoolbar\uninstall.exe -uninstall -prompt
CompuServe –> C:\Program Files\Common Files\csshare\csunins_us.exe
Conexant HSF V92 56K RTAD Speakerphone PCI Modem –> C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2016&SUBSYS_021913E0\HXFSETUP.EXE -U -IVEN_14F1&DEV_2016&SUBSYS_021913E0
Dell Digital Jukebox Driver –> C:\Program Files\Dell\Digital Jukebox Drivers\DrvUnins.exe /s
Dell Picture Studio - Dell Image Expert –> MsiExec.exe /I{151C555A-A9E7-4A2E-B6D7-165D04A3C956}
Dell Solution Center –> MsiExec.exe /X{11F1920A-56A2-4642-B6E0-3B31A12C9288}
Dell Support –> MsiExec.exe /X{43FCA273-9534-40DB-B7C5-D7758875616A}
Desktop Doctor –> "C:\Program Files\Support.com\providerComcast\Uninstall.exe" /c "Remove Desktop Doctor?"
Easy CD Creator 5 Basic –> MsiExec.exe /I{609F7AC8-C510-11D4-A788-009027ABA5D0}
EPSON Print CD –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FF477885-5EA8-40D0-ADF3-D4C1B86FAEA4}\Setup.exe" -l0x9 -SYSTEM
EPSON Printer Software –> C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EPUPDATE.EXE /R
EPSON Stylus Photo R260 User's Guide –> C:\Program Files\epson\guide\spr260_e\uninstall.exe
ESSBrwr –> MsiExec.exe /I{643EAE81-920C-4931-9F0B-4B343B225CA6}
ESSCDBK –> MsiExec.exe /I{AE1FA02D-E6A4-4EA0-8E58-6483CAC016DD}
ESScore –> MsiExec.exe /I{9D8FEE90-0377-49A9-AEFB-525BDE549BA4}
ESSgui –> MsiExec.exe /I{91517631-A9F3-4B7C-B482-43E0068FD55A}
ESSini –> MsiExec.exe /I{8E92D746-CD9F-4B90-9668-42B74C14F765}
ESSPCD –> MsiExec.exe /I{14D4ED84-6A9A-45A0-96F6-1753768C3CB5}
ESSPDock –> MsiExec.exe /I{FCDB1C92-03C6-4C76-8625-371224256091}
ESSSONIC –> MsiExec.exe /I{073F22CE-9A5B-4A40-A604-C7270AC6BF34}
ESSTOOLS –> MsiExec.exe /I{8A502E38-29C9-49FA-BCFA-D727CA062589}
essvatgt –> MsiExec.exe /I{2D03B6F8-DF36-4980-B7B6-5B93D5BA3A8F}
Hijackthis 1.99.1 –> "C:\Program Files\Hijackthis\unins000.exe"
HijackThis 1.99.1 –> C:\Program Files\Hijackthis\HijackThis.exe /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) –> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
hp instant support –> C:\PROGRA~1\HEWLET~1\hpis\Uninstall.exe CeS
Hubble Images Screen Saver –> sstunst2.exe Hubble Images
Intel® PRO Ethernet Adapter and Software –> Prounstl.exe
Intel® PROSet II –> MsiExec.exe /I{01A4AEDE-F219-49A2-B855-16A016EAF9A4}
Java 2 Runtime Environment Standard Edition v1.3.1_02 –> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\JavaSoft\JRE\1.3.1_02\Uninst.isu"
kgcbase –> MsiExec.exe /I{F22C222C-3CE2-4A4B-A83F-AF4681371ABE}
Kodak EasyShare software –> C:\Documents and Settings\All Users\Application Data\Kodak\EasyShareSetup\$SETUP_1e0007_2935a375\Setup.exe /APR-REMOVE
KODAK Picture CD Volume 4 Issue 3 –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{4C23837C-993E-11D4-9DE0-0060085C158A}\SETUP.EXE"
KSU –> MsiExec.exe /I{B997C2A0-4383-41BF-B76E-9B8B7ECFB267}
LiveUpdate 3.0 (Symantec Corporation) –> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
Microsoft Compression Client Pack 1.0 for Windows XP –> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Encarta Encyclopedia Standard 2002 –> MsiExec.exe /I{01001202-823E-46CD-A70E-BEE818F97169}
Microsoft Money 2002 –> MsiExec.exe /I{E7298FD5-1386-11D5-8D6C-0050DAD32D95}
Microsoft Money 2002 System Pack –> MsiExec.exe /I{CF5193F7-6B37-11D5-B7D2-00AA00A204F1}
Microsoft Office 2000 Disc 2 –> MsiExec.exe /I{00040409-78E1-11D2-B60F-006097C998E7}
Microsoft Office 2000 Premium –> MsiExec.exe /I{00000409-78E1-11D2-B60F-006097C998E7}
Microsoft Streets and Trips 2002 –> MsiExec.exe /I{12BDDF23-B1DB-49C8-92D3-3E6841CCED61}
Microsoft User-Mode Driver Framework Feature Pack 1.0 –> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Word 2002 –> MsiExec.exe /I{911B0409-6000-11D3-8CFE-0050048383C9}
Microsoft Works 2002 Setup Launcher –> C:\Program Files\Microsoft Works Suite 2002\Setup\Launcher.exe D:\
Microsoft Works 6.0 –> MsiExec.exe /I{A1B7B9B3-E1D2-41CA-9B4A-F18DC2710704}
Microsoft Works Suite Add-in for Microsoft Word –> MsiExec.exe /I{C3A439E4-7303-491F-A678-CEA36A87D517}
Mozilla Firefox (2.0.0.6) –> C:\Program Files\Mozilla Firefox\uninstall\helper.exe
Mozilla Thunderbird (1.5.0.12) –> C:\Program Files\Mozilla Thunderbird\uninstall\uninstall.exe /ua "1.5.0.12 (en-US)"
MSN Messenger 7.5 –> MsiExec.exe /I{CEB3A11A-03EA-11DA-BFBD-00065BBDC0B5}
Musicmatch® Jukebox –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime91\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{85D3CC30-8859-481A-9654-FD9B74310BEF}\setup.exe" -l0x9 -uninst
netbrdg –> MsiExec.exe /I{11511E0E-B847-46CD-81EF-1A8C488A042C}
Notifier –> MsiExec.exe /I{0008546E-DF6E-4CC1-AFD0-2CB8E16C95A2}
NVIDIA Display Driver –> C:\WINDOWS\System32\nvudisp.exe Uninstall C:\WINDOWS\System32\nvdisp.nvu,NVIDIA Display Driver
NVIDIA Windows 2000/XP Display Drivers –> rundll32.exe C:\WINDOWS\System32\nvinstnt.dll,NvUninstallNT4 nvdd.inf
OfotoXMI –> MsiExec.exe /I{B162D0A6-9A1D-4B7C-91A5-88FB48113C45}
PowerDVD –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.exe" -uninstall
QuickTime –> C:\WINDOWS\unvise32qt.exe C:\WINDOWS\System32\QuickTime\Uninstall.log
RealPlayer –> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Security Update for Step By Step Interactive Training (KB898458) –> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) –> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
SFR –> MsiExec.exe /I{DB02F716-6275-42E9-B8D2-83BA2BF5100B}
SHASTA –> MsiExec.exe /I{605A4E39-613C-4A12-B56F-DEFBE6757237}
Shockwave –> C:\WINDOWS\system32\MACROMED\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\MACROMED\SHOCKW~1\Install.log
SKIN0001 –> MsiExec.exe /I{FDF9943A-3D5C-46B3-9679-586BD237DDEE}
SKINXSDK –> MsiExec.exe /I{F4A2E7CC-60CA-4AFA-B67F-AD5E58173C3F}
Sound Blaster Live! –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{96E16100-A77F-4B31-B9AD-FFBA040EE1BD}\setup.exe" -l0x9
Spybot - Search & Destroy 1.4 –> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
Spyware Doctor 5.0 –> C:\Program Files\Spyware Doctor\unins000.exe
staticcr –> MsiExec.exe /I{8943CE61-53BD-475E-90E1-A580869E98A2}
Symantec AntiVirus –> MsiExec.exe /I{78D891EF-9E2D-4FC8-A71F-E6F897BA1B21}
tooltips –> MsiExec.exe /I{E79987F0-0E34-42CC-B8FF-6C860AEEB26A}
TurboTax Deluxe 2005 –> C:\Program Files\TurboTax\Deluxe 2005\TaxUnst.EXE "C:\Program Files\TurboTax\Deluxe 2005\Uninstall.log" -NoGui
TurboTax Deluxe Deduction Maximizer 2006 –> C:\Program Files\TurboTax\Deluxe 2006\TaxUnst.EXE "C:\Program Files\TurboTax\Deluxe 2006\Uninstall.log" -NoGui
TurboTax ItsDeductible 2005 –> MsiExec.exe /X{2E7595EC-4FB1-4E29-93D4-9083C8A9B107}
TurboTax ItsDeductible 2006 –> MsiExec.exe /X{AFF1EA96-9C23-4249-B7D4-CD4B54D4582F}
VPRINTOL –> MsiExec.exe /I{999D43F4-9709-4887-9B1A-83EBB15A8370}
WexTech AnswerWorks –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{EA2BEBD6-87B9-41E5-95AC-7E4C165A9475}\SETUP.EXE" -l0x9 -eliminate
Windows Media Format 11 runtime –> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
WIRELESS –> MsiExec.exe /I{F9593CFB-D836-49BC-BFF1-0E669A411D9F}
Yahoo! Address AutoComplete –> C:\WINDOWS\System32\regsvr32 /u /s C:\PROGRA~1\Yahoo!\Common\yaddbook.dll
Yahoo! Browser Services –> C:\PROGRA~1\Yahoo!\Common\UNIN_Y~1.EXE /S
Yahoo! Browser Services –> C:\PROGRA~1\Yahoo!\Common\unyext.exe
Yahoo! IE Search Suggest –> C:\PROGRA~1\Yahoo!\Search\UNINST~1.EXE
Yahoo! Install Manager –> C:\WINDOWS\system32\regsvr32 /u C:\PROGRA~1\Yahoo!\Common\YINSTH~1.DLL
Yahoo! Internet Mail –> C:\WINDOWS\system32\regsvr32 /u /s C:\PROGRA~1\Yahoo!\Common\YMMAPI.dll
Yahoo! Messenger –> C:\PROGRA~1\Yahoo!\MESSEN~1\UNWISE.EXE /U C:\PROGRA~1\Yahoo!\MESSEN~1\INSTALL.LOG
Yahoo! Messenger Explorer Bar –> C:\WINDOWS\System32\regsvr32 /u /s C:\PROGRA~1\Yahoo!\MESSEN~1\YHEXBM~1.DLL
Yahoo! Photos Easy Upload Tool 1v7 –> C:\WINDOWS\system32\regsvr32 /u /s "C:\WINDOWS\cache\YDropper.dll"
Yahoo! Toolbar –> C:\PROGRA~1\Yahoo!\Common\unyt.exe


– End of Deckard's System Scanner: finished at 2007-08-01 at 22:02:28 ———
Hi bradandbrian,

A couple of legitimate files have been deleted by Dr Web:
tgcmd.exe <- installed with your Comcast software
uninstall.exe <- uninstaller for the Comcast toolbar

This happened because the Dr Web settings weren't changed as per the instructions. Neither of these programs are essential but in order to reinstate them you will need to reinstall the Comcast software. In the case of the Toolbar, you will need to reinstall the Toolbar before you can remove it. I recommend you note this information but do nothing about it unless there is a loss of functionality which you require, or if you wish to remove the toolbar.

Please open Start->Control Panel->Add/Remove Programs, look down the list for this and remove it:
Java 2 Runtime Environment Standard Edition v1.3.1_02

This is out of date and now a security risk, you can get the latest update (version 6 update 2) from here

Temporarily disable Spyware Doctor
Open Spyware Doctor, click the OnGuard button on the left side, press Click to deactivate OnGuard and OK the prompt
OnGuard will now be deactivated for 15 minutes, either complete the HijackThis instructions within that time or repeat this procedure

Then, open HijackThis, choose Do a system scan only and place a checkmark next to the following line:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =


Then close all open windows apart from HijackThis, press Fix checked, OK the prompt and close HijackThis.

There were a lot of service entries (O23) fixed by HijackThis on 23 July that had filenames similar to this:
c:\windows\system32\winkerl.exe

Can you tell me anything about these?

Next press Start->Run, copy/paste the following command into the box and press OK:

cmd /c dir /a /s C:\wink*.exe >> "%userprofile%\desktop\look.txt"

A file called look.txt should appear on your Desktop, don't open it until the black box has disappeared, post the contents in your next response.

Once complete, please post the look.txt output along with a new HijackThis log and let me know about the service entries.
THANKS AGAIN!!

No worries about the Comcast software/toolbar… wasn't really used anyway.

The wink*.exe files were found by Symantec on July 23 and there were about 4000 of them. Each took the program a while to find and remove, so I deleted about 2000 of them manually and let it take care of the rest. This was apparently from some worm.

The contents of look.txt are as follows:
Volume in drive C has no label.
Volume Serial Number is E43C-FC71


And the HijackThis log is now as follows:

Logfile of HijackThis v1.99.1
Scan saved at 7:39:28 AM, on 8/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://forecast.weather.gov/MapClick.php?C…CO&site=BOU
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~2.DLL
O2 - BHO: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:\Program Files\Yahoo!\Search\YSearchSuggest.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\yt.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~2.DLL
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: ScriptBlocking Service (SBService) - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe (file missing)
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
Hi bradandbrian,

Copy/paste the following quote box into a new Notepad (not wordpad) document. Before starting select Format from the top menu and make sure Word Wrap is NOT checked.
You should copy/paste the whole thing at once even though it's very long.

@echo off
sc stop Winkad
sc stop Winkat
sc stop Winkcn
sc stop Winkdk
sc stop Winkdmh
sc stop Winkef
sc stop Winkeq
sc stop Winkerl
sc stop Winkfk
sc stop Winkfp
sc stop Winkgcu
sc stop Winkgn
sc stop Winkgp
sc stop Winkgv
sc stop Winkgvj
sc stop Winkhob
sc stop Winkhr
sc stop Winkhv
sc stop Winkif
sc stop Winkihd
sc stop Winkii
sc stop Winkij
sc stop Winkin
sc stop Winkipj
sc stop Winkiy
sc stop Winkjc
sc stop Winkjhy
sc stop Winkjna
sc stop Winkju
sc stop Winkkf
sc stop Winkkh
sc stop Winkkhp
sc stop Winkkr
sc stop Winklss
sc stop Winkmf
sc stop Winkmfx
sc stop Winkmz
sc stop Winkno
sc stop Winknz
sc stop Winkocm
sc stop Winkohl
sc stop Winkpom
sc stop Winkpu
sc stop Winkqfp
sc stop Winkqv
sc stop Winkqy
sc stop Winksct
sc stop Winksn
sc stop Winkthe
sc stop Winktjv
sc stop Winktm
sc stop Winkvai
sc stop Winkvlv
sc stop Winkwd
sc stop Winkwiz
sc stop Winkwxo
sc stop Winkxl
sc stop Winkya
sc stop Winkyj
sc stop Winkyt
sc stop Winkyyr
sc stop Winkzv
sc stop Winkzx
sc delete Winkad
sc delete Winkat
sc delete Winkcn
sc delete Winkdk
sc delete Winkdmh
sc delete Winkef
sc delete Winkeq
sc delete Winkerl
sc delete Winkfk
sc delete Winkfp
sc delete Winkgcu
sc delete Winkgn
sc delete Winkgp
sc delete Winkgv
sc delete Winkgvj
sc delete Winkhob
sc delete Winkhr
sc delete Winkhv
sc delete Winkif
sc delete Winkihd
sc delete Winkii
sc delete Winkij
sc delete Winkin
sc delete Winkipj
sc delete Winkiy
sc delete Winkjc
sc delete Winkjhy
sc delete Winkjna
sc delete Winkju
sc delete Winkkf
sc delete Winkkh
sc delete Winkkhp
sc delete Winkkr
sc delete Winklss
sc delete Winkmf
sc delete Winkmfx
sc delete Winkmz
sc delete Winkno
sc delete Winknz
sc delete Winkocm
sc delete Winkohl
sc delete Winkpom
sc delete Winkpu
sc delete Winkqfp
sc delete Winkqv
sc delete Winkqy
sc delete Winksct
sc delete Winksn
sc delete Winkthe
sc delete Winktjv
sc delete Winktm
sc delete Winkvai
sc delete Winkvlv
sc delete Winkwd
sc delete Winkwiz
sc delete Winkwxo
sc delete Winkxl
sc delete Winkya
sc delete Winkyj
sc delete Winkyt
sc delete Winkyyr
sc delete Winkzv
sc delete Winkzx


Then go to the menu at the top of the Notepad File and Save as
Save it to your Desktop as "fix.bat" (you MUST include the quotes)
Locate fix.bat on your Desktop and double-click it.

Then create a new DSS report:
  • Make sure DSS.exe is on your Desktop
  • Next press Start->Run, copy/paste the following command into the box and press OK:

    "%userprofile%\desktop\dss.exe" /config

  • Press OK to the disclaimer(s) and a configuration box will appear
  • Place checkmarks in all the boxes under Main Log and press Scan!
  • One report called main.txt will be produced, post a copy in your next response
Once complete, please post the DSS report and let me know how your computer is running.
Your recommendations from this morning have been followed, and the new DSS log is:


Deckard's System Scanner v20070729.57
Run by [removed] on 2007-08-02 at 18:34:12
Computer is in Normal Mode.
——————————————————————————–

– System Restore ————————————————————–

Successfully created a Deckard's System Scanner Restore Point.


– Last 5 Restore Point(s) –
43: 2007-08-03 01:34:45 UTC - RP1231 - Deckard's System Scanner Restore Point
42: 2007-08-02 15:02:28 UTC - RP1230 - Installed Java™ 6 Update 2
41: 2007-08-02 14:43:08 UTC - RP1229 - Installed Java™ SE Development Kit 6 Update 2
40: 2007-08-02 04:59:27 UTC - RP1228 - Deckard's System Scanner Restore Point
39: 2007-08-01 16:04:34 UTC - RP1227 - System Checkpoint


– First Restore Point –
1: 2007-07-09 06:57:42 UTC - RP1189 - System Checkpoint


Performed disk cleanup.


– HijackThis (run as Brad.exe) ————————————————

Logfile of HijackThis v1.99.1
Scan saved at 6:35:28 PM, on 8/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Brad\desktop\dss.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\PROGRA~1\HIJACK~1\Brad.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://forecast.weather.gov/MapClick.php?C…CO&site=BOU
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:\Program Files\Yahoo!\Search\YSearchSuggest.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\yt.dll
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: ScriptBlocking Service (SBService) - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe (file missing)
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe


– HijackThis Fixed Entries (C:\PROGRA~1\HIJACK~1\backups\) ——————–

backup-20070723-214742-113 O23 - Service: Winkcn - Unknown owner - C:\WINDOWS\system32\Winkcn.exe (file missing)
backup-20070723-214742-114 O23 - Service: Winkocm - Unknown owner - C:\WINDOWS\system32\Winkocm.exe (file missing)
backup-20070723-214742-168 O23 - Service: Winkiy - Unknown owner - C:\WINDOWS\System32\Winkiy.exe (file missing)
backup-20070723-214742-169 O23 - Service: Winklss - Unknown owner - C:\WINDOWS\system32\Winklss.exe (file missing)
backup-20070723-214742-207 O23 - Service: Winkjhy - Unknown owner - C:\WINDOWS\System32\Winkjhy.exe (file missing)
backup-20070723-214742-211 O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
backup-20070723-214742-237 O23 - Service: Winkgcu - Unknown owner - C:\WINDOWS\system32\Winkgcu.exe (file missing)
backup-20070723-214742-243 O23 - Service: Winkij - Unknown owner - C:\WINDOWS\system32\Winkij.exe (file missing)
backup-20070723-214742-246 O23 - Service: Winkgv - Unknown owner - C:\WINDOWS\system32\Winkgv.exe (file missing)
backup-20070723-214742-281 O23 - Service: Winkjc - Unknown owner - C:\WINDOWS\system32\Winkjc.exe (file missing)
backup-20070723-214742-301 O23 - Service: Winkii - Unknown owner - C:\WINDOWS\system32\Winkii.exe (file missing)
backup-20070723-214742-407 O23 - Service: Winkad - Unknown owner - C:\WINDOWS\system32\Winkad.exe (file missing)
backup-20070723-214742-416 O23 - Service: Winkeq - Unknown owner - C:\WINDOWS\System32\Winkeq.exe (file missing)
backup-20070723-214742-421 O23 - Service: Winkgvj - Unknown owner - C:\WINDOWS\system32\Winkgvj.exe (file missing)
backup-20070723-214742-431 O23 - Service: Winkjna - Unknown owner - C:\WINDOWS\System32\Winkjna.exe (file missing)
backup-20070723-214742-471 O23 - Service: Winkkf - Unknown owner - C:\WINDOWS\system32\Winkkf.exe (file missing)
backup-20070723-214742-472 O23 - Service: Winksct - Unknown owner - C:\WINDOWS\system32\Winksct.exe (file missing)
backup-20070723-214742-485 O23 - Service: Winkhr - Unknown owner - C:\WINDOWS\system32\Winkhr.exe (file missing)
backup-20070723-214742-499 O23 - Service: Winkkh - Unknown owner - C:\WINDOWS\system32\Winkkh.exe (file missing)
backup-20070723-214742-506 O23 - Service: Winknz - Unknown owner - C:\WINDOWS\system32\Winknz.exe (file missing)
backup-20070723-214742-530 O23 - Service: Winkmf - Unknown owner - C:\WINDOWS\system32\Winkmf.exe (file missing)
backup-20070723-214742-564 O23 - Service: Winkhv - Unknown owner - C:\WINDOWS\system32\Winkhv.exe (file missing)
backup-20070723-214742-633 O23 - Service: Winkipj - Unknown owner - C:\WINDOWS\system32\Winkipj.exe (file missing)
backup-20070723-214742-667 O23 - Service: Winkgn - Unknown owner - C:\WINDOWS\system32\Winkgn.exe (file missing)
backup-20070723-214742-681 O23 - Service: Winkin - Unknown owner - C:\WINDOWS\system32\Winkin.exe (file missing)
backup-20070723-214742-695 O23 - Service: Winkfk - Unknown owner - C:\WINDOWS\system32\Winkfk.exe (file missing)
backup-20070723-214742-707 O23 - Service: Winkzx - Unknown owner - C:\WINDOWS\system32\Winkzx.exe (file missing)
backup-20070723-214742-708 O23 - Service: Winkno - Unknown owner - C:\WINDOWS\system32\Winkno.exe (file missing)
backup-20070723-214742-714 O23 - Service: Winkfp - Unknown owner - C:\WINDOWS\system32\Winkfp.exe (file missing)
backup-20070723-214742-718 O23 - Service: Winkat - Unknown owner - C:\WINDOWS\system32\Winkat.exe (file missing)
backup-20070723-214742-722 O23 - Service: Winksn - Unknown owner - C:\WINDOWS\system32\Winksn.exe (file missing)
backup-20070723-214742-747 O23 - Service: Winkef - Unknown owner - C:\WINDOWS\system32\Winkef.exe (file missing)
backup-20070723-214742-750 O23 - Service: Winkdmh - Unknown owner - C:\WINDOWS\system32\Winkdmh.exe (file missing)
backup-20070723-214742-756 O23 - Service: Winkhob - Unknown owner - C:\WINDOWS\system32\Winkhob.exe (file missing)
backup-20070723-214742-774 O23 - Service: Winkju - Unknown owner - C:\WINDOWS\system32\Winkju.exe (file missing)
backup-20070723-214742-798 O23 - Service: Winkpu - Unknown owner - C:\WINDOWS\system32\Winkpu.exe (file missing)
backup-20070723-214742-818 O23 - Service: Winkmz - Unknown owner - C:\WINDOWS\system32\Winkmz.exe (file missing)
backup-20070723-214742-819 O23 - Service: Winkohl - Unknown owner - C:\WINDOWS\system32\Winkohl.exe (file missing)
backup-20070723-214742-830 O23 - Service: Winkpom - Unknown owner - C:\WINDOWS\system32\Winkpom.exe (file missing)
backup-20070723-214742-833 O23 - Service: Winkif - Unknown owner - C:\WINDOWS\system32\Winkif.exe (file missing)
backup-20070723-214742-868 O23 - Service: Winkkr - Unknown owner - C:\WINDOWS\system32\Winkkr.exe (file missing)
backup-20070723-214742-870 O23 - Service: Winkkhp - Unknown owner - C:\WINDOWS\system32\Winkkhp.exe (file missing)
backup-20070723-214742-884 O23 - Service: Winkqv - Unknown owner - C:\WINDOWS\system32\Winkqv.exe (file missing)
backup-20070723-214742-888 O23 - Service: Winkqy - Unknown owner - C:\WINDOWS\system32\Winkqy.exe (file missing)
backup-20070723-214742-894 O23 - Service: Winkqfp - Unknown owner - C:\WINDOWS\system32\Winkqfp.exe (file missing)
backup-20070723-214742-909 O23 - Service: Winkgp - Unknown owner - C:\WINDOWS\system32\Winkgp.exe (file missing)
backup-20070723-214742-917 O23 - Service: Winkmfx - Unknown owner - C:\WINDOWS\system32\Winkmfx.exe (file missing)
backup-20070723-214742-928 O23 - Service: Winkdk - Unknown owner - C:\WINDOWS\System32\Winkdk.exe (file missing)
backup-20070723-214742-941 O23 - Service: Winkerl - Unknown owner - C:\WINDOWS\system32\Winkerl.exe (file missing)
backup-20070723-214742-948 O23 - Service: Winkihd - Unknown owner - C:\WINDOWS\system32\Winkihd.exe (file missing)
backup-20070723-214902-160 O23 - Service: Winkzv - Unknown owner - C:\WINDOWS\system32\Winkzv.exe (file missing)
backup-20070723-214902-244 O23 - Service: Winkya - Unknown owner - C:\WINDOWS\system32\Winkya.exe (file missing)
backup-20070723-214902-246 O23 - Service: Winkvai - Unknown owner - C:\WINDOWS\system32\Winkvai.exe (file missing)
backup-20070723-214902-273 O23 - Service: Winkwxo - Unknown owner - C:\WINDOWS\system32\Winkwxo.exe (file missing)
backup-20070723-214902-318 O23 - Service: Winkxl - Unknown owner - C:\WINDOWS\system32\Winkxl.exe (file missing)
backup-20070723-214902-324 O23 - Service: Winkyj - Unknown owner - C:\WINDOWS\system32\Winkyj.exe (file missing)
backup-20070723-214902-412 O23 - Service: Winkyt - Unknown owner - C:\WINDOWS\system32\Winkyt.exe (file missing)
backup-20070723-214902-457 O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
backup-20070723-214902-539 O23 - Service: Winkvlv - Unknown owner - C:\WINDOWS\system32\Winkvlv.exe (file missing)
backup-20070723-214902-590 O23 - Service: Winkthe - Unknown owner - C:\WINDOWS\system32\Winkthe.exe (file missing)
backup-20070723-214902-621 O23 - Service: Winkwiz - Unknown owner - C:\WINDOWS\system32\Winkwiz.exe (file missing)
backup-20070723-214902-765 O23 - Service: Winktm - Unknown owner - C:\WINDOWS\system32\Winktm.exe (file missing)
backup-20070723-214902-926 O23 - Service: Winktjv - Unknown owner - C:\WINDOWS\system32\Winktjv.exe (file missing)
backup-20070723-214902-927 O23 - Service: Winkwd - Unknown owner - C:\WINDOWS\system32\Winkwd.exe (file missing)
backup-20070723-214902-961 O23 - Service: Winkyyr - Unknown owner - C:\WINDOWS\system32\Winkyyr.exe (file missing)
backup-20070801-152908-528 O4 - HKLM\..\Run: [MSCStart] C:\WINDOWS\system32\color\ShellExt\mru\Ltn\lssas.exe
backup-20070801-152908-860 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
backup-20070802-073158-252 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

– File Associations ———————————————————–

All associations okay.


– Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ———————

R3 Afc (PPdus ASPI Shell) - c:\windows\system32\drivers\afc.sys
Hi bradandbrian,

There is a new HijackThis entry that needs removing:

Temporarily disable Spyware Doctor
Open Spyware Doctor, click the OnGuard button on the left side, press Click to deactivate OnGuard and OK the prompt
OnGuard will now be deactivated for 15 minutes, either complete the HijackThis instructions within that time or repeat this procedure

Then, open HijackThis, choose Do a system scan only and place a checkmark next to the following lines (if present):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…rch/search.html


Then close all open windows apart from HijackThis, press Fix checked, OK the prompt and close HijackThis.

You can now delete cureit.exe, dss.exe, look.txt and fix.bat

Clean up with OTMoveIt:
  • Double-click OTMoveIt to start the program
  • Close all other programs apart from OTMoveIt as this step will require a reboot
  • On the OTMoveIt main screen, press the CleanUp! button
  • Say Yes to the prompt and then allow the program to reboot your computer.
Create a new, clean System Restore point which you can use in case of future system problems:
Press Start->All Programs->Accessories->System Tools->System Restore
Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close

Now remove old, infected System Restore points:
Next click Start->Run and type cleanmgr in the box and press OK
Ensure the boxes for Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
Select the More Options tab, under System Restore press Clean up… and say Yes to the prompt
Press OK and Yes to confirm

Once complete, please post another HijackThis log and tell me the exact symptoms of the Javascript problem.
Well, I got up to the point of creating a system restore point… one of two things happens when I try to open the System Restore program: 1) it does absolutely nothing, or 2) a blank white window opens with "System Restore" in the title bar. Is there another way to do it, or, is it too risky to move ahead without a restore point? Brian
Hi,

If you haven't already tried: reboot, then don't open any programs and try and create a new Restore Point.

Also, visit Windows Update and make sure your computer is fully updated.

There's not much risk as such because DSS made a new Restore Point yesterday, but it is vital that System Restore is in working order. Are there some other processes busy in the background? Is the hard disk drive light on while the window is blank? Give it a good amount of time as it may be doing some housekeeping.

There is some troubleshooting help from Microsoft here:
http://support.microsoft.com/kb/302796

Let me know how you get on :)
There is something wrong with the System Restore program… it won't run in normal or safe mode, even after waiting 20+ minutes for the blank window to "do" something. Windows Update also won't work right now either, just shows a blank webpage. It probably depends on JavaScript in some way (reading the browser type?). And of course, Microsoft is smart enough to not allow any other browser to update the OS. ha
But, I went ahead with the rest of your advice and removed all but the most recent restore point just so we can move ahead.

IE7 has all the correct settings to enable Javacript, but any page that uses any JS function does nothing. Either a blank page or loss of functionality. It does all work ok in Firefox. I've previously downloaded a new copy of IE7 and installed it with no result.

Below is the latest HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 8:03:16 AM, on 8/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: ScriptBlocking Service (SBService) - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe (file missing)
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe



THANKS,
Brian

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