Logfile of HijackThis v1.99.1
Scan saved at 2:12:54 PM, on 7/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
I have A QuickTime Eater on My PC. I can't dowload QuickTime, save it run it or even name a phony file QuickTime with out it being swallowed up. HELP PLEASE! I can run the installlation off the web but the program does not run when I click on the icon on my desktop. The file does not appear in my program files. I do however have a few things in my "system32" that I can't get rid of
Description of qt-dx331.dll
This is a component of DivX. DivX is a program that enables the compression, viewing, and encoding of videos in the DivX codec format. It can also play avi and .divx files that contain DivX video and MP3. The program supports all popular media players.
Have you downloaded and installed DivX Player?
You "may" be dealing with a malware infection problem, completely separate from DivX or qt-dx331.dll.
___________
What Security utilities do you have installed on your machine?
Updated? Used recently?
Thanks for identefying that file, It is the Quicktime file that is the real problem. I have AVG anti virus on my PC and It tells me I am Clean. I also have run Spybot and got rid of the spyware it identified. This bug passes inspection but eats or blocks anything associated with QuickTime.
Download AVG Anti-Spyware from HERE and save that file to your
desktop. This is a 30 day trial of the program
Once you have downloaded AVG anti-spyware, locate the icon on the desktop
and double-click it to launch the set up program.
Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
On the main screen select the icon "Update" then select the "
Update now" link.
Next select the "Start Update" button, the update will start and a
progress bar will show the updates being installed.
Once the update has completed select the "Scanner" icon at the top of
the screen,
then select the "Settings" tab.
Once in the Settings screen click on "Recommended actions" and then
select "Delete".
Under "Reports"
Select "Automatically generate report after every scan"
Un-Select "Only if threats were found"
Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.
NEXT:
[*]Reboot your computer into SafeMode. You can do this by restarting
your computer and continually tapping the F8 key until a menu appears.
Use your up arrow key to highlight SafeMode then hit enter. IMPORTANT: Do not open any other windows or
programs while AVG Antispyware is scanning, as it may interfere with the scanning proccess:
[*]Lauch AVG antispyware by double-clicking the icon on your desktop.
[*]Select the "Scanner" icon at the top and then the "Scan" tab
then click on "Complete System Scan".
[*]AVG antispyware will now begin the scanning process, be patient this may take a little
time. Once the scan is complete do the following:
[*]If you have any infections you will prompted, then select "Apply all
actions"
[*]Next select the "Reports" icon at the top.
[*]Select the "Save report as" button in the lower left hand of the
screen and save it to a text file on your system (make sure to remember where
you saved that file, this is important).
[*]Close AVG antispyware and reboot your system back into Normal Mode
Post the results of the AVG Anti-Spyware scan into your next Reply in this thread.
Well I did what you said; I uninstalled Dvix and ran the AVG Spyware scan. I could not save a report it would not let me.
However, there was one bug that it found that may be the problem:
Trojan.Netstop.p C:\System Volume Information\_restore{0C9B82A3-73824045-BEDA-BAF35DA5B179}RP736\A0154296.bat
"Probably" OK at this point, but "possibly" a problem for the future……….
That identified trojan is in your System Restore……… Therefore it is "probably" not able to have any effect on your current functioning, but could become a future problem if you resort to using Restore Points to return your machine to a previous level of functioning.
Most people would be "tempted" to simply wipe out the System Restore file by turning it off and then back on.
***Don't do that, yet!***
Instead, let's make sure there are no other bad-guys lurking undetected at this point.
Please Post a HJT Log over into the Malware Removal forum.
After your Expert Advisor completes recommendations for cleaning/assuring that your machine is clean, the last recommendation you will receive will be to clear out your System Restore. It would be safe to do so at that time, but please wait until you complete any other instructions from your Expert advisor.
Getting malware free……… may still not "fix" your present situation, or maybe it will.
If you are still having the same or similar difficulty after you've finished your Malware Removal work, then please post back here, and we'll see about clearing out the downloaded program files, etc. to get a clean shot at installing your application.
Best Regards
