What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Resolved]Win32.trojan.rx Hellllllllp

7 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1
:rant2: I have this pretty red screen that makes you suicidal and my pc is so slow. I cannot connect to the internet so im using hubbys laptop for some reason now my ethernet card is not talking to my computer…. I have ran hijack this and it doesnt pick up the problem. I have ran spybot also…. I have been working on this for 3 days straight and my butt is sore from the computer chair… I would appreciate any help.. I know what you do is voluntary and i appreciate you sharing all your knowledge with a idiot like me…. :blink:
Post #2 last edited
Hello and welcome to the forum Do you have a thumb drive / memory stick? Please post the HijackThis log
Post #5
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:55:16 AM, on 7/22/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
F2 - REG:system.ini: UserInit=userinit.exe,
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {2C0A5F28-48D8-408B-9172-9C6121025BCE} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [startdrv] C:\WINDOWS\Temp\startdrv.exe
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKUS\S-1-5-18\..\Run: [userinit] C:\WINDOWS\System32\ntos.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [userinit] C:\WINDOWS\System32\ntos.exe (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O10 - Broken Internet access because of LSP chain gap (#1 in chain of 39 missing)
O16 - DPF: {1B4F9DD7-2D7C-44B5-9126-73206DA0AE75} (CNavigationManager Object) - http://www3.authentium.com/cssrelease/bin/wizard.exe
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
O16 - DPF: {4CCA4E80-9259-11D9-AC6E-444553544200} (FixController Control) - http://h30155.www3.hp.com/ediags/dd/instal…llMgr_v01_5.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1180293109453
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1180293096415
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur…loadManager.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shock…ash/swflash.cab
O16 - DPF: {DD8C9372-35FD-4F7D-8CE4-909ABCFAB2C5} - ms-its:mhtml:file://c:\\nores.mht!http://adxtnet.net/code/chm/xpre.chm::/xpreload.ocx
O23 - Service: Ad-Aware 2007 Service (aawservice) - Unknown owner - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

–
End of file - 4760 bytes
Post #6 last edited
This file will fit on the thumb drive.

Download LSPfix here: http://www.cexx.org/lspfix.htm
To your thumb drive and copy it to the infected PC.

Start the program by clicking LSPfix.exe and then check the I know what I'm doing box.

Click the Finish Button and reboot.

Now see if you have the internet back.
If so do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.

Open the HijackThis Folder. Find the file HijackThis.exe, Right Click on the file and Select Rename. Rename Hijackthis.exe to Spyware.exe.

Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.


Next:

Please download VundoFix.exe to your desktop.
  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • Please post the contents of C:\vundofix.txt and a new HiJackThis log.
Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.
Post #8
Im sorry this is taking me so long. My pc is very slow because of this. Also when i hit ctrl alt dlt. it tells me my task manager has been turned off my admistrator…
Post #10 last edited
Open: C:\Program Files\Trend Micro\HijackThis\HijackThis.exe Right Click on the file<–Rename Hijackthis.exe to Spyware.exe.

Is the laptop able to connect to the internet now?
Post #12
Here is the log file Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:48:27 PM, on 7/22/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\WINDOWS\NOTEDAD.EXE
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\spyware.exe\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
F2 - REG:system.ini: UserInit=userinit.exe,
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {2C0A5F28-48D8-408B-9172-9C6121025BCE} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [startdrv] C:\WINDOWS\Temp\startdrv.exe
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKLM\..\Run: [IESet] IExplorer.dll .dbt
O4 - HKLM\..\RunServices: [IESet] IExplorer.dll .dbt
O4 - HKCU\..\Run: [IESet] IExplorer.dll .dbt
O4 - HKUS\S-1-5-18\..\Run: [userinit] C:\WINDOWS\System32\ntos.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [IESet] IExplorer.dll .dbt (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [userinit] C:\WINDOWS\System32\ntos.exe (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O16 - DPF: {1B4F9DD7-2D7C-44B5-9126-73206DA0AE75} (CNavigationManager Object) - http://www3.authentium.com/cssrelease/bin/wizard.exe
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
O16 - DPF: {4CCA4E80-9259-11D9-AC6E-444553544200} (FixController Control) - http://h30155.www3.hp.com/ediags/dd/instal…llMgr_v01_5.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1180293109453
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1180293096415
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur…loadManager.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shock…ash/swflash.cab
O16 - DPF: {DD8C9372-35FD-4F7D-8CE4-909ABCFAB2C5} - ms-its:mhtml:file://c:\\nores.mht!http://adxtnet.net/code/chm/xpre.chm::/xpreload.ocx
O23 - Service: Ad-Aware 2007 Service (aawservice) - Unknown owner - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

–
End of file - 5212 bytes
Post #13
The infection you have is hidding from HijackThis. That's why you need to reame it.

Double Click "My Computer"> Double Click C drive> look for Program Files> Double Click "Program Files"> Double Click "Trend Micro" look for HijackThis.exe Right Click on the file HijackThis.exe and Select Rename. Rename Hijackthis.exe to Spyware.exe.



Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

O3 - Toolbar: (no name) - {2C0A5F28-48D8-408B-9172-9C6121025BCE} - (no file)
O4 - HKLM\..\Run: [startdrv] C:\WINDOWS\Temp\startdrv.exe
O4 - HKLM\..\Run: [IESet] IExplorer.dll .dbt
O4 - HKLM\..\RunServices: [IESet] IExplorer.dll .dbt
O4 - HKCU\..\Run: [IESet] IExplorer.dll .dbt
O4 - HKUS\S-1-5-18\..\Run: [userinit] C:\WINDOWS\System32\ntos.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [IESet] IExplorer.dll .dbt (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [userinit] C:\WINDOWS\System32\ntos.exe (User 'Default user')

Close ALL windows and browsers except HijackThis and click "Fix checked"

Delete this File if listed:
C:\WINDOWS\System32\ntos.exe

Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #14
My pc is showing the two little computers at the bottom right again. I keep getting a run time error 5 from fdeg

Here is the log file Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:17:57 PM, on 7/22/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Trend Micro\spyware.exe\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {3C7195F6-D788-4D50-BA72-2EE212EDAC78} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {617C5001-C0EA-4497-87B6-B690EA168337} - C:\WINDOWS\System32\efcde.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: H - {83E915D4-DDDB-4450-B957-7A3240E9CE66} - zoox1.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: (no name) - {DCD53738-C4F9-414A-A03C-C7405A4AC844} - C:\WINDOWS\System32\nnnoomm.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O16 - DPF: {1B4F9DD7-2D7C-44B5-9126-73206DA0AE75} (CNavigationManager Object) - http://www3.authentium.com/cssrelease/bin/wizard.exe
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
O16 - DPF: {4CCA4E80-9259-11D9-AC6E-444553544200} (FixController Control) - http://h30155.www3.hp.com/ediags/dd/instal…llMgr_v01_5.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1180293109453
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1180293096415
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur…loadManager.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shock…ash/swflash.cab
O16 - DPF: {DD8C9372-35FD-4F7D-8CE4-909ABCFAB2C5} - ms-its:mhtml:file://c:\\nores.mht!http://adxtnet.net/code/chm/xpre.chm::/xpreload.ocx
O20 - Winlogon Notify: nnnoomm - C:\WINDOWS\SYSTEM32\nnnoomm.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Unknown owner - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

–
End of file - 5306 bytes
Post #15
Let me know if the pc is able to connect to the internet.

Close all windows and browsers.
Open HijackThis

Click on Open Misc Tools
Click on Delete a File On Reboot
Click once on the file below to select it:
C:\WINDOWS\SYSTEM32\nnnoomm.dll



Click on the Back button to exit Process Manager

Now, back at the main screen of HijackThis, proceed to Scan.
and put a check by these.

O2 - BHO: (no name) - {3C7195F6-D788-4D50-BA72-2EE212EDAC78} - (no file)
O2 - BHO: (no name) - {617C5001-C0EA-4497-87B6-B690EA168337} - C:\WINDOWS\System32\efcde.dll (file missing)
O2 - BHO: H - {83E915D4-DDDB-4450-B957-7A3240E9CE66} - zoox1.dll (file missing)
O2 - BHO: (no name) - {DCD53738-C4F9-414A-A03C-C7405A4AC844} - C:\WINDOWS\System32\nnnoomm.dll
O16 - DPF: {DD8C9372-35FD-4F7D-8CE4-909ABCFAB2C5} - ms-its:mhtml:file://c:\\nores.mht!http://adxtnet.net/code/chm/xpre.chm::/xpreload.ocx
O20 - Winlogon Notify: nnnoomm - C:\WINDOWS\SYSTEM32\nnnoomm.dll

Close ALL windows and browsers except HijackThis and click "Fix checked"


Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI