[Resolved]First Time Here, I Really Need Some Help

Hello red nose and welcome to the TomCoyote Forums

My name is Trevuren and I will be helping you with your problem.

There is a file that I need to have checked:

Please go to: VirusTotal

• On the page you'll find a "Browse" button.
  
• Next to the browse button you'll see a box to enter text.
• Please copy/paste the following in BOLD:
  
  c:\windows\system32\oplsp.dll
  
  
• Then click the "Send File " button just below.
• This will scan the file. Please be patient.
• Once scanned, copy and paste the results in your next reply.

hello trevuren, Many thanks for your assitance, I'll hope you can help me cleaning my computer. Btw when i'm using firefox as a browser my startpage is not changed, however the icon ,looking simular to the windows shield as shown in windows-security is still visable in the systemtray. Here is the logfile sfter i did the check you suggested: File oplsp.dll received on 07.18.2007 22:03:23 (CET) Current status: Loading … queued waiting scanning finished NOT FOUND STOPPED Loading server information… Your file is queued in position: 1. Estimated start time is between 40 and 58 seconds. Do not close the window untill scan is complete. The scanner that was processing your file is stopped at this moment, we are going to wait a few seconds to try to recover your result. If you are waiting for more than five minutes you have to resend your file. Your file is being scanned by VirusTotal in this moment, results will be shown as they're generated. Print results Your file has expired or do not exists. Service is stopped in this moments, your file is waiting to be scanned (position: ) for an undefined time. You can wait for web response (automatic reload) or type your email in the form below and click "request" so the system sends you a notification when the scan is finished. Email: Antivirus Version Last Update Result AhnLab-V3 2007.7.18.0 2007.07.18 no virus found AntiVir 7.4.0.44 2007.07.18 no virus found Authentium 4.93.8 2007.07.18 no virus found Avast 4.7.997.0 2007.07.18 no virus found AVG 7.5.0.476 2007.07.18 no virus found BitDefender 7.2 2007.07.18 no virus found CAT-QuickHeal 9.00 2007.07.18 no virus found ClamAV devel-20070416 2007.07.18 no virus found DrWeb 4.33 2007.07.18 no virus found eSafe 7.0.15.0 2007.07.17 no virus found eTrust-Vet 30.8.3791 2007.07.18 no virus found Ewido 4.0 2007.07.18 no virus found FileAdvisor 1 2007.07.18 no virus found Fortinet 2.91.0.0 2007.07.18 no virus found F-Prot 4.3.2.48 2007.07.17 no virus found F-Secure 6.70.13030.0 2007.07.18 no virus found Ikarus T3.1.1.8 2007.07.18 no virus found Kaspersky 4.0.2.24 2007.07.18 no virus found McAfee 5077 2007.07.18 no virus found Microsoft 1.2704 2007.07.18 no virus found NOD32v2 2405 2007.07.18 no virus found Norman 5.80.02 2007.07.18 no virus found Panda 9.0.0.4 2007.07.18 no virus found Sophos 4.19.0 2007.07.17 no virus found Sunbelt 2.2.907.0 2007.07.18 no virus found Symantec 10 2007.07.18 no virus found TheHacker 6.1.7.149 2007.07.18 no virus found VBA32 3.12.2 2007.07.17 no virus found VirusBuster 4.3.23:9 2007.07.18 no virus found Webwasher-Gateway 6.0.1 2007.07.18 no virus found Aditional information File size: 49152 bytes MD5: 11d2bbb1788c2ac3023e08cc345710fc SHA1: 93d9e39b25d153cf9eafc03b1b4eaf4d273f9733 I hope you can do something with this information. Cu Ruud Ps:The dog in your avatar is it a belgian sheppard? tevurense?( i don't know how to call them in English, this is the dutch name. I myself have an Mechelaar/malinois, it is for sure the best an most inteligent dog I ever had.

In English, they are called Tervuren. I changed a couple of letters around to find myself a nickname. That picture is of my dog. She is a lot older now but still loves to play. I agree, they are one of the smartest breeds around.

Please download SmitfraudFix (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop.

Double-click smitfraudfix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc…processutil.htm


Regards,

Trevuren

hello trevuren, thanks for responding, as you suggested i downloaded smitfraud. here is the logfile. I hope it gives you the info you need, for me it is all abacadabra. best regards Ruud SmitFraudFix v2.204 Scan done at 22:33:30,64, do 19-07-2007 Run from C:\Documents and Settings\ruud\Bureaublad\SmitfraudFix OS: Microsoft Windows XP [versie 5.1.2600] - Windows_NT The filesystem type is NTFS Fix run in normal mode »»»»»»»»»»»»»»»»»»»»»»»» Process C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\opsrv.exe C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Washer\washer.exe C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Opiekun\optray.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Outlook Express\msimn.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\WINDOWS\system32\cmd.exe C:\Program Files\Messenger\msmsgs.exe »»»»»»»»»»»»»»»»»»»»»»»» hosts »»»»»»»»»»»»»»»»»»»»»»»» C:\ »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32 »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\ruud »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\ruud\Application Data »»»»»»»»»»»»»»»»»»»»»»»» Start Menu »»»»»»»»»»»»»»»»»»»»»»»» D:\KOMTVA~1\FAVORI~1 D:\KOMTVA~1\FAVORI~1\Online Security Test.url FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» Desktop »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components] "Source"="About:Home" "SubscribedURL"="About:Home" "FriendlyName"="Mijn huidige introductiepagina" »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler] "{33b8d257-07f6-4c06-8605-94bc21728635}"="discommodiousness" [HKEY_CLASSES_ROOT\CLSID\{33b8d257-07f6-4c06-8605-94bc21728635}\InProcServer32] @="C:\WINDOWS\system32\onljweo.dll" [HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{33b8d257-07f6-4c06-8605-94bc21728635}\InProcServer32] @="C:\WINDOWS\system32\onljweo.dll" »»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "AppInit_DLLs"="" »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon] "System"="" »»»»»»»»»»»»»»»»»»»»»»»» Rustock »»»»»»»»»»»»»»»»»»»»»»»» DNS Description: WAN (PPP/SLIP) Interface DNS Server Search Order: 194.204.159.1 DNS Server Search Order: 217.98.63.164 HKLM\SYSTEM\CCS\Services\Tcpip\..\{301D55F2-2419-44EF-AC48-C5EDE8D795D3}: NameServer=194.204.159.1 217.98.63.164 HKLM\SYSTEM\CS1\Services\Tcpip\..\{301D55F2-2419-44EF-AC48-C5EDE8D795D3}: NameServer=194.204.159.1 217.98.63.164 »»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection »»»»»»»»»»»»»»»»»»»»»»»» End

Please print out or copy these instructions/tutorial to Notepad as the internet will not be available to you at certain points of the removal process (while in Safe Mode). Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.


1. Download and update AVG AntiSpyware 7.5.

First download AVG AntiSpyware from HERE and save that file to your desktop.
This is a 30 day trial of the program

• Once you have downloaded AVG AntiSpyware, locate the icon on the desktop and double-click it to launch the set up program.
• Once the setup is complete, run AVG AntiSpyware and update the definition files.
• On the main screen select the icon "Update" then select the "Update now" link.
  • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
• Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
• Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
• Under "Reports"
  • Select "Automatically generate report after every scan"
  • Un-Select "Only if threats were found"

Close AVG AntiSpyware, Do Not run a scan just yet


2. Reboot your computer into Safe Mode.

• If the computer is running, shut down Windows, and then turn off the power.
• Wait 30 seconds, and then turn the computer on.
• Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
• Ensure that the Safe Mode option is selected.
• Press Enter. The computer then begins to start in Safe mode.
• Login on your usual account.

3. Once in Safe Mode, double-click Smitfraudfix.exe
Select option #2 - Clean by typing 2 and press Enter to delete the infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.
The tool will now check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.


4. Clean out your Temporary Internet files. Proceed as follows:

• Quit Internet Explorer and quit any instances of Windows Explorer.
• Click Start, click Control Panel, and then double-click Internet Options.
• On the General tab, click Delete Files under Temporary Internet Files.
• In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
• On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
• Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
• Click OK.

5. Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

6. Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.

7. Launch AVG AntiSpyware by double-clicking the icon on your desktop.

• Note: IMPORTANT: Do not open any other windows or programs while AVG AntiSpyware is scanning, it may interfere with the scanning proccess
  
• Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
• AVG AntiSpyware will now begin the scanning process, be patient this may take a little time.
  Once the scan is complete do the following:
• If you have any infections you will prompted, then select "Apply all actions"
• Next select the "Reports" icon at the top.
• Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).

8. Close AVG AntiSpyware and Reboot back into Normal Windows Mode

9. Run SmitfraudFix. Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #3 - Delete Trusted zone by typing 3 and press Enter
Answer YES to the question "Restore Trusted Zone?" by Typing Y and hit Enter.

Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.

10. Please Post the following logs:

• c:\rapport.txt
• AVG AntiSpyware log (if made available)
• A new HijackThis log

Your may need several replies to post the requested logs, otherwise they might get cut off.

Regards,

Trevuren

Could you please tell me if you know about this program?

I find very little in English that pertains to it.

O23 - Service: Opiekun (OpSrv) - SoftStory - C:\WINDOWS\system32\opsrv.exe


Please download this file - combofix.exe by sUBs

• Double click combofix.exe & follow the prompts.
• When finished, it will produce a log. Please save that log to post in your next reply along with a fresh HJT log.

Note:
Do not mouse-click combofix's window while it is running. That may cause it to stall.

Regards,

Trevuren

I am having a bit of difficulty with your reports inasmuch as many of the entries are either not in our databases or, if Googled, come up either in Polish or in another langusge that I am not, unfortunately, fluent in. We will try some general scanners to see if they come up with anything more. Your HJT log just shows some minor entries to fix, nothing really alarming.


Please do an online scan with Kaspersky Online Virus Scanner (Use Internet Explorer as your Browser)

Note: If you have used this particular scanner before, you MAY HAVE YO UNINSTALL the program through Add/Remove Programs before downloading the new ActiveX component

Next Click on Free Virus Scanner, then Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
  
• Now click on Scan Settings
• In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  Standard
  
  • Scan Options:
  Scan Archives
  Scan Mail Bases
• Click OK
• Now under select a target to scan:Select My Computer
• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
• Save the file to your desktop.
• Copy and paste that information into your next post.

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

Regards

Trevuren

hello trevuren, I'm sorry i couldn't reply faster, the other language you see in my logs should be Dutch. I'm living and working in Poland, but I'am Dutch , most of the programs on my computer are in Dutch, some in Polish the rest in English. Here is the log from kaspersky: ——————————————————————————- KASPERSKY ONLINE SCANNER REPORT Tuesday, July 24, 2007 8:16:39 AM Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600) Kaspersky Online Scanner version: 5.0.83.0 Kaspersky Anti-Virus database last update: 24/07/2007 Kaspersky Anti-Virus database records: 344233 ——————————————————————————- Scan Settings: Scan using the following antivirus database: standard Scan Archives: true Scan Mail Bases: true Scan Target - My Computer: A:\ C:\ D:\ E:\ F:\ G:\ H:\ Scan Statistics: Total number of scanned objects: 89518 Number of viruses found: 25 Number of infected objects: 89 / 0 Number of suspicious objects: 28 Duration of the scan process: 03:19:43 Infected Object Name / Virus Name / Last Action C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\ZlobVideoActiveXAccess.zip/imsmain.exe Suspicious: Password-protected-EXE skipped C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\ZlobVideoActiveXAccess.zip ZIP: suspicious - 1 skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2007-07-23_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Geschiedenis\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\ruud\Cookies\index.dat Object is locked skipped C:\Documents and Settings\ruud\Local Settings\Application Data\Identities\{D4745959-BFBA-48BE-B1C9-9A3B6201826F}\Microsoft\Outlook Express\Folders.dbx Object is locked skipped C:\Documents and Settings\ruud\Local Settings\Application Data\Identities\{D4745959-BFBA-48BE-B1C9-9A3B6201826F}\Microsoft\Outlook Express\Offline.dbx Object is locked skipped C:\Documents and Settings\ruud\Local Settings\Application Data\Identities\{D4745959-BFBA-48BE-B1C9-9A3B6201826F}\Microsoft\Outlook Express\Pop3uidl.dbx Object is locked skipped C:\Documents and Settings\ruud\Local Settings\Application Data\Identities\{D4745959-BFBA-48BE-B1C9-9A3B6201826F}\Microsoft\Outlook Express\Postvak IN.dbx Object is locked skipped C:\Documents and Settings\ruud\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\ruud\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\ruud\Local Settings\Geschiedenis\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\ruud\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped C:\Documents and Settings\ruud\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\ruud\NTUSER.DAT Object is locked skipped C:\Documents and Settings\ruud\ntuser.dat.LOG Object is locked skipped C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPPolicy.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPStart.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPStop.log Object is locked skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\AVApp.log Object is locked skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\AVError.log Object is locked skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\AVVirus.log Object is locked skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\EB2BAF.htm Infected: Trojan-Downloader.VBS.Mscount.a skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine1511B2C/[From [removed]][Date Tue, 19 Dec 2006 10:54:29 +0100]/UNNAMED/html Suspicious: Exploit.HTML.Iframe.FileDownload skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine1511B2C/[From [removed]][Date Tue, 19 Dec 2006 10:54:29 +0100]/UNNAMED Suspicious: Exploit.HTML.Iframe.FileDownload skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine1511B2C Mail: suspicious - 2 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine1511B2C CryptFF: suspicious - 2 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\QuarantineA435967.tmp Infected: Trojan-Downloader.Win32.Small.ciw skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\QuarantineBD90BF4.exe Infected: Email-Worm.Win32.Bagle.fc skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\QuarantineE850D02.exe Infected: IRC-Worm.Win32.Drefir.a skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\122C4B08 Infected: Trojan-Downloader.Win32.Adload.jm skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\18D374B9 Infected: Trojan-Downloader.Win32.PurityScan.co skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\1B4155AD/stream/data0001 Infected: Trojan-Downloader.Win32.Adload.a skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\1B4155AD/stream Infected: Trojan-Downloader.Win32.Adload.a skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\1B4155AD NSIS: infected - 2 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\1B4155AD CryptFF: infected - 2 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\1DC07EDC Infected: Trojan-Downloader.Win32.PurityScan.dy skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\1EB64C76 Infected: Email-Worm.Win32.NetSky.q skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\1F011223/[From [removed]][Date Fri, 11 Aug 2006 10:20:23 +0200]/UNNAMED/html Suspicious: Exploit.HTML.Iframe.FileDownload skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\1F011223/[From [removed]][Date Fri, 11 Aug 2006 10:20:23 +0200]/UNNAMED Suspicious: Exploit.HTML.Iframe.FileDownload skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\1F011223 Mail: suspicious - 2 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\1F011223 CryptFF: suspicious - 2 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\208674BD.exe Infected: Backdoor.Win32.BodomBot.g skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\27AB7EC5/details.txt .pif Infected: Email-Worm.Win32.NetSky.q skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\27AB7EC5 ZIP: infected - 1 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\27AB7EC5 CryptFF: infected - 1 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\27C20650.exe Infected: P2P-Worm.Win32.SpyBot.gz skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\27D52097 Infected: Email-Worm.Win32.NetSky.q skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\27DC7490/[From [removed]][Date Wed, 18 Oct 2006 09:52:25 +0200]/UNNAMED/html Suspicious: Exploit.HTML.Iframe.FileDownload skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\27DC7490/[From [removed]][Date Wed, 18 Oct 2006 09:52:25 +0200]/UNNAMED Suspicious: Exploit.HTML.Iframe.FileDownload skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\27DC7490 Mail: suspicious - 2 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\27DC7490 CryptFF: suspicious - 2 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\28E24BF6.wmf Infected: Exploit.Win32.IMG-WMF.v skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\296C7AF0.tmp/[From [removed]][Date Wed, 11 Apr 2007 10:27:31 +0200]/html Suspicious: Exploit.HTML.Iframe.FileDownload skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\296C7AF0.tmp/[From [removed]][Date Wed, 11 Apr 2007 10:27:31 +0200]/message.zlo Infected: Email-Worm.Win32.NetSky.r skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\296C7AF0.tmp Mail: infected - 1, suspicious - 1 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\296C7AF0.tmp CryptFF: infected - 1, suspicious - 1 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\2C595C2B Infected: Backdoor.Win32.IRCBot.nw skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\30876A1E Infected: Email-Worm.Win32.Bagle.ah skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\342179BF.exe Infected: IRC-Worm.Win32.Drefir.a skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\3DA06938.exe Infected: Trojan-Dropper.Win32.Delf.fd skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\3EB25314.exe Infected: Packed.Win32.Bagle skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\40454516.exe Infected: P2P-Worm.Win32.VB.dw skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\40E54E66.exe Infected: P2P-Worm.Win32.VB.dw skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\45510D5A/stream/data0001 Infected: Trojan-Downloader.Win32.Adload.a skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\45510D5A/stream Infected: Trojan-Downloader.Win32.Adload.a skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\45510D5A NSIS: infected - 2 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\45510D5A CryptFF: infected - 2 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\49D9186C.exe Infected: P2P-Worm.Win32.SpyBot.gz skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\49FB2D57/stream Infected: Trojan-Downloader.Win32.IstBar.no skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\49FB2D57 NSIS: infected - 1 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\49FB2D57 UPX: infected - 1 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\49FB2D57 CryptFF: infected - 1 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\49FE5753/stream Infected: Trojan-Downloader.Win32.IstBar.no skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\49FE5753 NSIS: infected - 1 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\49FE5753 UPX: infected - 1 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\49FE5753 CryptFF: infected - 1 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\4AA02259/data.rtf .scr Infected: Email-Worm.Win32.NetSky.q skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\4AA02259 ZIP: infected - 1 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\4AA02259 CryptFF: infected - 1 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\4ABA723C Infected: Email-Worm.Win32.NetSky.q skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\4AC14635/[From ".70306"@ferro.pl][Date Mon, 27 Nov 2006 12:39:36 +0100]/UNNAMED/html Suspicious: Exploit.HTML.Iframe.FileDownload skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\4AC14635/[From ".70306"@ferro.pl][Date Mon, 27 Nov 2006 12:39:36 +0100]/UNNAMED Suspicious: Exploit.HTML.Iframe.FileDownload skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\4AC14635 Mail: suspicious - 2 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\4AC14635 CryptFF: suspicious - 2 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\4C646D08 Infected: Trojan-Downloader.Win32.Adload.jm skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\511F074B.tmp/[From [removed]][Date Tue, 22 May 2007 08:46:57 +0200]/message14547.zlo Infected: Email-Worm.Win32.NetSky.r skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\511F074B.tmp Mail: infected - 1 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\511F074B.tmp CryptFF: infected - 1 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\53F35409 Infected: Email-Worm.Win32.NetSky.q skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\541721E2/[From [removed]][Date Thu, 19 Oct 2006 09:34:44 +0200]/UNNAMED/html Suspicious: Exploit.HTML.Iframe.FileDownload skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\541721E2/[From [removed]][Date Thu, 19 Oct 2006 09:34:44 +0200]/UNNAMED Suspicious: Exploit.HTML.Iframe.FileDownload skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\541721E2 Mail: suspicious - 2 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\541721E2 CryptFF: suspicious - 2 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\54211FD7/document.txt .exe Infected: Email-Worm.Win32.NetSky.q skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\54211FD7 ZIP: infected - 1 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\54211FD7 CryptFF: infected - 1 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\56905C32.tmp/[From [removed]][Date Thu, 17 May 2007 08:43:00 +0200]/html Suspicious: Exploit.HTML.Iframe.FileDownload skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\56905C32.tmp/[From [removed]][Date Thu, 17 May 2007 08:43:00 +0200]/message.zlo Infected: Email-Worm.Win32.NetSky.r skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\56905C32.tmp Mail: infected - 1, suspicious - 1 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\56905C32.tmp CryptFF: infected - 1, suspicious - 1 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\56D611D3 Infected: Trojan-Downloader.Win32.Adload.jm skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\56D93BCF Infected: Trojan-Downloader.Win32.Adload.jm skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\65015B5A/details.txt .pif Infected: Email-Worm.Win32.NetSky.q skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\65015B5A ZIP: infected - 1 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\65015B5A CryptFF: infected - 1 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\68561B29.htm Infected: Trojan-Downloader.JS.Agent.eg skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\77BC776F Infected: Email-Worm.Win32.NetSky.q skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\7C58211D/stream/data0001 Infected: Trojan-Downloader.Win32.Adload.a skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\7C58211D/stream Infected: Trojan-Downloader.Win32.Adload.a skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\7C58211D NSIS: infected - 2 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\7C58211D CryptFF: infected - 2 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\7D1E0174.tmp Infected: Email-Worm.Win32.NetSky.q skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\7DDB04A3.tmp/[From [removed]][Date Thu, 15 Feb 2007 09:09:04 +0100]/UNNAMED/html Suspicious: Exploit.HTML.Iframe.FileDownload skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\7DDB04A3.tmp/[From [removed]][Date Thu, 15 Feb 2007 09:09:04 +0100]/UNNAMED Suspicious: Exploit.HTML.Iframe.FileDownload skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\7DDB04A3.tmp Mail: suspicious - 2 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\7DDB04A3.tmp CryptFF: suspicious - 2 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\7DEC5691.tmp/data.rtf .scr Infected: Email-Worm.Win32.NetSky.q skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\7DEC5691.tmp ZIP: infected - 1 skipped C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\7DEC5691.tmp CryptFF: infected - 1 skipped C:\Program Files\Opiekun\Data\urls.dat Object is locked skipped C:\Program Files\Opiekun\Data\uurls.dat Object is locked skipped C:\RECYCLER\NPROTECT\NPROTECT.LOG Object is locked skipped C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped C:\System Volume Information\_restore{66C50048-D42A-4E8D-BB56-B4D039189723}\RP417\A0245579.dll Infected: Trojan-Downloader.Win32.Zlob.bxe skipped C:\System Volume Information\_restore{66C50048-D42A-4E8D-BB56-B4D039189723}\RP417\A0245580.exe Infected: Trojan-Downloader.Win32.Zlob.bxe skipped C:\System Volume Information\_restore{66C50048-D42A-4E8D-BB56-B4D039189723}\RP417\A0245581.exe Infected: Trojan-Downloader.Win32.Zlob.bxe skipped C:\System Volume Information\_restore{66C50048-D42A-4E8D-BB56-B4D039189723}\RP417\A0245625.dll Infected: Trojan-Downloader.Win32.Zlob.bxe skipped C:\System Volume Information\_restore{66C50048-D42A-4E8D-BB56-B4D039189723}\RP417\A0245626.exe Infected: Trojan-Downloader.Win32.Zlob.bxe skipped C:\System Volume Information\_restore{66C50048-D42A-4E8D-BB56-B4D039189723}\RP417\A0245627.exe Infected: Trojan-Downloader.Win32.Zlob.bxe skipped C:\System Volume Information\_restore{66C50048-D42A-4E8D-BB56-B4D039189723}\RP417\A0245665.exe Infected: Trojan-Downloader.Win32.Zlob.bxe skipped C:\System Volume Information\_restore{66C50048-D42A-4E8D-BB56-B4D039189723}\RP417\A0245666.exe Infected: Trojan-Downloader.Win32.Zlob.bxe skipped C:\System Volume Information\_restore{66C50048-D42A-4E8D-BB56-B4D039189723}\RP417\A0245667.dll Infected: Trojan-Downloader.Win32.Zlob.bxe skipped C:\System Volume Information\_restore{66C50048-D42A-4E8D-BB56-B4D039189723}\RP417\A0245668.exe Infected: Trojan-Downloader.Win32.Zlob.btq skipped C:\System Volume Information\_restore{66C50048-D42A-4E8D-BB56-B4D039189723}\RP417\A0245791.exe Infected: Trojan-Downloader.Win32.Zlob.bxe skipped C:\System Volume Information\_restore{66C50048-D42A-4E8D-BB56-B4D039189723}\RP418\A0245797.exe Infected: Trojan-Downloader.Win32.Zlob.btq skipped C:\System Volume Information\_restore{66C50048-D42A-4E8D-BB56-B4D039189723}\RP418\A0245798.exe Infected: Trojan-Downloader.Win32.Zlob.bxe skipped C:\System Volume Information\_restore{66C50048-D42A-4E8D-BB56-B4D039189723}\RP418\A0245799.exe Infected: Trojan-Downloader.Win32.Zlob.bnw skipped C:\System Volume Information\_restore{66C50048-D42A-4E8D-BB56-B4D039189723}\RP421\A0245976.EXE Infected: Trojan-Downloader.Win32.Zlob.btq skipped C:\System Volume Information\_restore{66C50048-D42A-4E8D-BB56-B4D039189723}\RP421\A0245977.EXE Infected: Trojan-Downloader.Win32.Zlob.bxe skipped C:\System Volume Information\_restore{66C50048-D42A-4E8D-BB56-B4D039189723}\RP421\A0245978.EXE Infected: Trojan-Downloader.Win32.Zlob.bnw skipped C:\System Volume Information\_restore{66C50048-D42A-4E8D-BB56-B4D039189723}\RP432\change.log Object is locked skipped C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped C:\WINDOWS\Internet Logs\SCHIDOL-HOME-PC.ldb Object is locked skipped C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped C:\WINDOWS\SchedLgU.Txt Object is locked skipped C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped C:\WINDOWS\Sti_Trace.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\default Object is locked skipped C:\WINDOWS\system32\config\default.LOG Object is locked skipped C:\WINDOWS\system32\config\Internet.evt Object is locked skipped C:\WINDOWS\system32\config\SAM Object is locked skipped C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\SECURITY Object is locked skipped C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped C:\WINDOWS\system32\config\software Object is locked skipped C:\WINDOWS\system32\config\software.LOG Object is locked skipped C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\system Object is locked skipped C:\WINDOWS\system32\config\system.LOG Object is locked skipped C:\WINDOWS\system32\h323log.txt Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped C:\WINDOWS\Temp\ZLT03e76.TMP Object is locked skipped C:\WINDOWS\wiadebug.log Object is locked skipped C:\WINDOWS\wiaservc.log Object is locked skipped C:\WINDOWS\WindowsUpdate.log Object is locked skipped D:\RECYCLER\NPROTECT\NPROTECT.LOG Object is locked skipped D:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped D:\System Volume Information\_restore{66C50048-D42A-4E8D-BB56-B4D039189723}\RP432\change.log Object is locked skipped E:\RECYCLER\NPROTECT\NPROTECT.LOG Object is locked skipped E:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped E:\System Volume Information\_restore{66C50048-D42A-4E8D-BB56-B4D039189723}\RP432\change.log Object is locked skipped F:\RECYCLER\NPROTECT\NPROTECT.LOG Object is locked skipped F:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped F:\System Volume Information\_restore{66C50048-D42A-4E8D-BB56-B4D039189723}\RP432\change.log Object is locked skipped Scan process completed. best regards Ruud

A. Could you please tell me what this word means? \ruud\

B. Please DELETE the content of the following folder but not the folder itself:

C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\


C. Please DELETE your current copy of ComboFix and download a new copy from the site previously given.

D. 1. Please open Notepad

• Click Start , then Run
• Type notepad .exe in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

File::
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\ZlobVideoActiveXAccess.zip
C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine?EB2BAF.htm
C:\Program Files\Norton SystemWorks\Norton Antivirus\QuarantineA435967.tmp
C:\Program Files\Norton SystemWorks\Norton Antivirus\QuarantineBD90BF4.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\QuarantineE850D02.exe

3. Save the above as CFScript.txt

4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

[external image: Posted Image]


5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:

• Combofix.txt
• A new HijackThis log.

Your log looks good. If you have no more malware-related problems that you are aware of, just give me the OK and we can start the final but essential cleanup procedures and recommendations.

Trevuren

hello trevuren, After testing my computer the last two day's, everything seems to work as usuall, so I think it's ok. best regards Ruud