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[Resolved]Hijackthis Log

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hi,

help?
please!

the problem arises shortly after starting up internet explorer IE7 on windows XP service pack2. after a minute or so IE7 just slows down…….doesn't quite freeze up. using a 4Mb broadband cable internet connection.

ran housecall from trendmicro. it spotted some spyware and trojans. afraid that i had more virusses than mcafee could find so i added antivir to the arsenal and it quarantined some more virusses. didn't speed up performance however.

here's the log:
Logfile of HijackThis v1.99.1
Scan saved at 9:52:18, on 14-7-2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MICROS~4\Office12\OUTLOOK.EXE
C:\Program Files\AntiVir PersonalEdition Classic\update.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.nl/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Verz&enden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {003FADA5-8FEE-11D6-AFB7-0004768F6183} (CryptoRSA Control) - https://www.p3.postbank.nl/sesam/CAX.cab
O16 - DPF: {1D185838-009D-47C8-824B-B65B4854430E} (Installer Class) - http://quickfix2.chello.nl/quickfix2/asp/chelloInstall.CAB
O16 - DPF: {1E2941E3-8E63-11D4-9D5A-00902742D6E0} (iNotes Class) - http://ln05.ballast-nedam.nl/iNotes.cab
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - http://ln05.ballast-nedam.nl/iNotes6W.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by16fd.bay16.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1183412750718
O16 - DPF: {B0A2C7FC-8666-44D6-A990-2FCE3B933341} (ING Bank Autorisatiescherm) - https://secure.ingbank.nl/download/DigiSign.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse…pdownloader.cab
O16 - DPF: {C58EFA10-2CC0-4C50-8C77-B326555EC1B7} (clsDefault Class) - http://quickfix2.chello.nl/quickfix2/asp/LaunchApp.CAB
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://www.hema.nl/site/xupload/XUpload.ocx
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

Regards,
David
Hello and welcome to the forum.

Sorry about the delay in responding

If you still need help, Scan again with HijackThis, and "copy/paste" a new log file into this thread.

Also please describe how your computer behaves at the moment.

Before you do, I see you have altered your Startup list. Could you go back into msconfig and select Normal Startup please, then post the HijackThis log. :thumbup:
hi,

yes…i still need help…..
i did what you said and re-scanned with hijack this. the log is posted here underneath. i reset msconfig to normal.

basically the whole pc works fine except for when i go into IE7 or use mozilla firefox. internet becomes real slow, but working with other programmes like photoshop and such is no problem.

i did another online pc scan with housecall from trendmicro. the checkbox next to system-restore (right click on my computer, properties, system restore tab) is unchecked. after that everything including internet worked ok for about a half an hour and then internet slowed down again like before. it just takes ages to load a webpage and usually i just get a time-out error.

Logfile of HijackThis v1.99.1
Scan saved at 19:45:54, on 23-7-2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\UPC\bin\sprtcmd.exe
C:\Program Files\TomTom HOME\TomTomHOME.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Network Associates\Common
Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\ASUS\Remote Control\Remote Master.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\HP\KBD\KBD.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Garmin\gStart.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.google.nl/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL
= http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName
= Koppelingen
O2 - BHO: Groove GFS Browser Helper -
{72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL
O2 - BHO: Google Toolbar Notifier BHO -
{AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program
Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -
c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft
Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [UPC] "C:\Program Files\UPC\bin\sprtcmd.exe" /P UPC
O4 - HKLM\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom
HOME\TomTomHOME.exe" -s
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program
Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network
Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [ShowShifter TVTV EPG Daemon] "C:\Program Files\Home
Media Networks Limited\ShowShifter\TVTVD.exe"
O4 - HKLM\..\Run: [remotecontrol] C:\Program Files\ASUS\Remote
Control\Remote Master.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia
PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [Network Associates Error Reporting Service]
"C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network
Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition
Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program
Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [gStart] C:\Garmin\gStart.exe
O8 - Extra context menu item: E&xporteren naar Microsoft Excel -
res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Verzenden naar OneNote -
{2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Verz&enden naar OneNote -
{2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {003FADA5-8FEE-11D6-AFB7-0004768F6183} (CryptoRSA Control) -
https://www.p3.postbank.nl/sesam/CAX.cab
O16 - DPF: {1D185838-009D-47C8-824B-B65B4854430E} (Installer Class) -
http://quickfix2.chello.nl/quickfix2/asp/chelloInstall.CAB
O16 - DPF: {1E2941E3-8E63-11D4-9D5A-00902742D6E0} (iNotes Class) -
http://ln05.ballast-nedam.nl/iNotes.cab
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) -
http://ln05.ballast-nedam.nl/iNotes6W.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload
Tool) - http://by16fd.bay16.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class)
-
http://www.update.microsoft.com/microsoftu…b?1183412750718
O16 - DPF: {B0A2C7FC-8666-44D6-A990-2FCE3B933341} (ING Bank
Autorisatiescherm) - https://secure.ingbank.nl/download/DigiSign.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF}
(MsnMessengerSetupDownloadControl Class) -
http://messenger.msn.com/download/msnmesse…pdownloader.cab
O16 - DPF: {C58EFA10-2CC0-4C50-8C77-B326555EC1B7} (clsDefault Class) -
http://quickfix2.chello.nl/quickfix2/asp/LaunchApp.CAB
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software
XUpload) - http://www.hema.nl/site/xupload/XUpload.ocx
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD}
- C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} -
C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} -
"C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945}
- C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program
Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AntiVir PersonalEdition Classic Scheduler
(AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition
Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) -
Avira GmbH - C:\Program Files\AntiVir PersonalEdition
Classic\avguard.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. -
C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program
Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network
Associates, Inc. - C:\Program Files\Network Associates\Common
Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network
Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) -
Network Associates, Inc. - C:\Program Files\Network
Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA
Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common
Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity
Solution\ServiceLayer.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation -
C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
Hello zzzdavid

I cant see anything untoward in your log. Are you suffering from any other symptoms, like popups? Lets take a look from another angle.

Please do an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:
    • Scan using the following Anti-Virus database:

      + Extended(If available otherwise Standard)
    • Scan Options:

      + Scan Archives
      + Scan Mail Bases
  • Click OK
  • Now under select a target to scan select My Computer
  • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Here it is. It found virusses that my normal virusscanner AntiVir didn't find. What can i do now? The problem is still the same. No i don't suffer from things like pop-ups. Just the slowness of internet. ——————————————————————————- KASPERSKY ONLINE SCANNER REPORT Wednesday, July 25, 2007 6:56:34 AM Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600) Kaspersky Online Scanner version: 5.0.93.0 Kaspersky Anti-Virus database last update: 25/07/2007 Kaspersky Anti-Virus database records: 367345 ——————————————————————————- Scan Settings: Scan using the following antivirus database: extended Scan Archives: true Scan Mail Bases: true Scan Target - My Computer: A:\ C:\ D:\ E:\ F:\ G:\ H:\ I:\ J:\ L:\ M:\ Scan Statistics: Total number of scanned objects: 136281 Number of viruses found: 4 Number of infected objects: 33 Number of suspicious objects: 0 Duration of the scan process: 03:03:00 Infected Object Name / Virus Name / Last Action C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Network Associates\BOPDATA\_Date-20070724_Time-184251406_EnterceptExceptions.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Network Associates\BOPDATA\_Date-20070724_Time-184251406_EnterceptRules.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Network Associates\Common Framework\Db\Agent_GELEIJNSE.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Network Associates\Common Framework\Db\PrdMgr_GELEIJNSE.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Network Associates\VirusScan\AccessProtectionLog.txt Object is locked skipped C:\Documents and Settings\All Users\Application Data\Network Associates\VirusScan\BufferOverflowProtectionLog.txt Object is locked skipped C:\Documents and Settings\All Users\Application Data\Network Associates\VirusScan\OnAccessScanLog.txt Object is locked skipped C:\Documents and Settings\Default User\Local Settings\Application Data\Identities\{5773782B-15FA-455A-976D-BCA5735564C1}\Microsoft\Outlook Express\alt.binaries.pictures.gardens.dbx/[From "hrh" <[removed]>][Date Sat, 04 Sep 2004 05:51:46 GMT]/Halle_Berry.scr Infected: Backdoor.Win32.Loony.n skipped C:\Documents and Settings\Default User\Local Settings\Application Data\Identities\{5773782B-15FA-455A-976D-BCA5735564C1}\Microsoft\Outlook Express\alt.binaries.pictures.gardens.dbx Mail MS Outlook 5: infected - 1 skipped C:\Documents and Settings\Default User\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/08 Sep 2004 18:34 from [removed]:Re/msg.zip/document.txt .exe Infected: Email-Worm.Win32.NetSky.q skipped C:\Documents and Settings\Default User\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/08 Sep 2004 18:34 from [removed]:Re/msg.zip Infected: Email-Worm.Win32.NetSky.q skipped C:\Documents and Settings\Default User\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/08 Sep 2004 12:35 from [removed]:hi/document_all.zip/details.txt .pif Infected: Email-Worm.Win32.NetSky.q skipped C:\Documents and Settings\Default User\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/08 Sep 2004 12:35 from [removed]:hi/document_all.zip Infected: Email-Worm.Win32.NetSky.q skipped C:\Documents and Settings\Default User\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/08 Sep 2004 12:03 from [removed]:Re: bill/bill.zip/details.txt .pif Infected: Email-Worm.Win32.NetSky.q skipped C:\Documents and Settings\Default User\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/08 Sep 2004 12:03 from [removed]:Re: bill/bill.zip Infected: Email-Worm.Win32.NetSky.q skipped C:\Documents and Settings\Default User\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/07 Sep 2004 18:17 from [removed]:Re: hi/product.zip/details.txt .pif Infected: Email-Worm.Win32.NetSky.q skipped C:\Documents and Settings\Default User\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/07 Sep 2004 18:17 from [removed]:Re: hi/product.zip Infected: Email-Worm.Win32.NetSky.q skipped C:\Documents and Settings\Default User\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/06 Sep 2004 19:41 from [removed]:Re: Error/msg.zip/document.txt .exe Infected: Email-Worm.Win32.NetSky.q skipped C:\Documents and Settings\Default User\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/06 Sep 2004 19:41 from [removed]:Re: Error/msg.zip Infected: Email-Worm.Win32.NetSky.q skipped C:\Documents and Settings\Default User\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/06 Sep 2004 18:42 from [removed]:Mail Authenticat/message.zip/details.txt .pif Infected: Email-Worm.Win32.NetSky.q skipped C:\Documents and Settings\Default User\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/06 Sep 2004 18:42 from [removed]:Mail Authenticat/message.zip Infected: Email-Worm.Win32.NetSky.q skipped C:\Documents and Settings\Default User\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Mail MS Mail: infected - 12 skipped C:\Documents and Settings\Default User\Local Settings\Temporary Internet Files\Content.IE5\894N8ZGV\ticket[1].htm Infected: Trojan-Clicker.JS.Linker.j skipped C:\Documents and Settings\Eigenaar\Application Data\Mozilla\Firefox\Profiles\3pru0gi8.default\cert8.db Object is locked skipped C:\Documents and Settings\Eigenaar\Application Data\Mozilla\Firefox\Profiles\3pru0gi8.default\GoogleToolbarData\googlesafebrowsing.db Object is locked skipped C:\Documents and Settings\Eigenaar\Application Data\Mozilla\Firefox\Profiles\3pru0gi8.default\history.dat Object is locked skipped C:\Documents and Settings\Eigenaar\Application Data\Mozilla\Firefox\Profiles\3pru0gi8.default\key3.db Object is locked skipped C:\Documents and Settings\Eigenaar\Application Data\Mozilla\Firefox\Profiles\3pru0gi8.default\parent.lock Object is locked skipped C:\Documents and Settings\Eigenaar\Application Data\Mozilla\Firefox\Profiles\3pru0gi8.default\search.sqlite Object is locked skipped C:\Documents and Settings\Eigenaar\Application Data\Mozilla\Firefox\Profiles\3pru0gi8.default\urlclassifier2.sqlite Object is locked skipped C:\Documents and Settings\Eigenaar\Cookies\index.dat Object is locked skipped C:\Documents and Settings\Eigenaar\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped C:\Documents and Settings\Eigenaar\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\Eigenaar\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\Eigenaar\Local Settings\Application Data\Mozilla\Firefox\Profiles\3pru0gi8.default\Cache\_CACHE_001_ Object is locked skipped C:\Documents and Settings\Eigenaar\Local Settings\Application Data\Mozilla\Firefox\Profiles\3pru0gi8.default\Cache\_CACHE_002_ Object is locked skipped C:\Documents and Settings\Eigenaar\Local Settings\Application Data\Mozilla\Firefox\Profiles\3pru0gi8.default\Cache\_CACHE_003_ Object is locked skipped C:\Documents and Settings\Eigenaar\Local Settings\Application Data\Mozilla\Firefox\Profiles\3pru0gi8.default\Cache\_CACHE_MAP_ Object is locked skipped C:\Documents and Settings\Eigenaar\Local Settings\Application Data\SupportSoft\UPC\Eigenaar\state\logs\sprtcmd.log Object is locked skipped C:\Documents and Settings\Eigenaar\Local Settings\Geschiedenis\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\Eigenaar\Local Settings\Geschiedenis\History.IE5\MSHist012007072420070725\index.dat Object is locked skipped C:\Documents and Settings\Eigenaar\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped C:\Documents and Settings\Eigenaar\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\Eigenaar\ntuser.dat Object is locked skipped C:\Documents and Settings\Eigenaar\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped C:\quarantine\VS0QKHU6.38I.Vir Object is locked skipped C:\quarantine\VS0QKHU6.60H.Vir Object is locked skipped C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped C:\WINDOWS\$NtUninstallKB824141$\kb824141.cat Object is locked skipped C:\WINDOWS\$NtUninstallKB824141$\user32.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB824141$\win32k.sys Object is locked skipped C:\WINDOWS\$NtUninstallKB828028$\msasn1.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828035$\kb828035.cat Object is locked skipped C:\WINDOWS\$NtUninstallKB828035$\msgsvc.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828035$\wkssvc.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\catsrv.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\catsrvut.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\clbcatex.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\clbcatq.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\colbact.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\comadmin.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\comrepl.exe Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\comsvcs.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\comuid.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\es.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\kb828741.cat Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\migregdb.exe Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\msdtcprx.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\msdtctm.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\msdtcuiu.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\mtxclu.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\mtxoci.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\ole32.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\rpcrt4.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\rpcss.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\txflog.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\dao360.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\expsrv.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\kb837001.cat Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msexch40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msexcl40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msjet40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msjetol1.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msjetoledb40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msjint40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msjter40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msjtes40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msltus40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\mspbde40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msrd2x40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msrd3x40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msrepl40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\mstext40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\mswdat10.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\mswstr10.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msxbde40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\vbajet32.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB839645$\fldrclnr.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB839645$\shell32.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB839645$\shlwapi.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB839645$\sxs.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB839645$\xpsp2res.dll Object is locked skipped C:\WINDOWS\$NtUninstallQ828026$\msdxm.ocx Object is locked skipped C:\WINDOWS\$NtUninstallQ828026$\q828026.cat Object is locked skipped C:\WINDOWS\$NtUninstallQ828026$\wmp.dll Object is locked skipped C:\WINDOWS\bpnnncmg.dll Infected: Trojan-Downloader.Win32.Lemmy.u skipped C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped C:\WINDOWS\SchedLgU.Txt Object is locked skipped C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb Object is locked skipped C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log Object is locked skipped C:\WINDOWS\SoftwareDistribution\DataStore\Logs\tmp.edb Object is locked skipped C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped C:\WINDOWS\Sti_Trace.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\default Object is locked skipped C:\WINDOWS\system32\config\default.LOG Object is locked skipped C:\WINDOWS\system32\config\Internet.evt Object is locked skipped C:\WINDOWS\system32\config\ODiag.evt Object is locked skipped C:\WINDOWS\system32\config\OSession.evt Object is locked skipped C:\WINDOWS\system32\config\SAM Object is locked skipped C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\SECURITY Object is locked skipped C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped C:\WINDOWS\system32\config\software Object is locked skipped C:\WINDOWS\system32\config\software.LOG Object is locked skipped C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\system Object is locked skipped C:\WINDOWS\system32\config\system.LOG Object is locked skipped C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Identities\{5773782B-15FA-455A-976D-BCA5735564C1}\Microsoft\Outlook Express\alt.binaries.pictures.gardens.dbx/[From "hrh" <[removed]>][Date Sat, 04 Sep 2004 05:51:46 GMT]/Halle_Berry.scr Infected: Backdoor.Win32.Loony.n skipped C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Identities\{5773782B-15FA-455A-976D-BCA5735564C1}\Microsoft\Outlook Express\alt.binaries.pictures.gardens.dbx Mail MS Outlook 5: infected - 1 skipped C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/08 Sep 2004 18:34 from [removed]:Re/msg.zip/document.txt .exe Infected: Email-Worm.Win32.NetSky.q skipped C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/08 Sep 2004 18:34 from [removed]:Re/msg.zip Infected: Email-Worm.Win32.NetSky.q skipped C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/08 Sep 2004 12:35 from [removed]:hi/document_all.zip/details.txt .pif Infected: Email-Worm.Win32.NetSky.q skipped C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/08 Sep 2004 12:35 from [removed]:hi/document_all.zip Infected: Email-Worm.Win32.NetSky.q skipped C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/08 Sep 2004 12:03 from [removed]:Re: bill/bill.zip/details.txt .pif Infected: Email-Worm.Win32.NetSky.q skipped C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/08 Sep 2004 12:03 from [removed]:Re: bill/bill.zip Infected: Email-Worm.Win32.NetSky.q skipped C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/07 Sep 2004 18:17 from [removed]:Re: hi/product.zip/details.txt .pif Infected: Email-Worm.Win32.NetSky.q skipped C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/07 Sep 2004 18:17 from [removed]:Re: hi/product.zip Infected: Email-Worm.Win32.NetSky.q skipped C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/06 Sep 2004 19:41 from [removed]:Re: Error/msg.zip/document.txt .exe Infected: Email-Worm.Win32.NetSky.q skipped C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/06 Sep 2004 19:41 from [removed]:Re: Error/msg.zip Infected: Email-Worm.Win32.NetSky.q skipped C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/06 Sep 2004 18:42 from [removed]:Mail Authenticat/message.zip/details.txt .pif Infected: Email-Worm.Win32.NetSky.q skipped C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/06 Sep 2004 18:42 from [removed]:Mail Authenticat/message.zip Infected: Email-Worm.Win32.NetSky.q skipped C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Mail MS Mail: infected - 12 skipped C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\894N8ZGV\ticket[1].htm Infected: Trojan-Clicker.JS.Linker.j skipped C:\WINDOWS\system32\h323log.txt Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped C:\WINDOWS\wiadebug.log Object is locked skipped C:\WINDOWS\wiaservc.log Object is locked skipped C:\WINDOWS\WindowsUpdate.log Object is locked skipped Scan process completed.
Hello zzzdavid

Step 1;
You are operating your computer with multiple Anti Virus programs running in memory at once:
AntiVir and Network Associates/McAfee

Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.

There are basically two types of these programs:
On-Access and On-Demand

On-Access Scanners
As the name implies, it runs in the background all the time the PC is turned on and running. The main function of an on-access scanner is to monitor activity on your machine.

On-Demand Scanners
As the name implies, are scanners that only run when you ask them to.
Such as:
Online Scans and scanners that run on your machine but are not actively scanning your machine.

Please disable one or the other so they do not conflict.


Step 2:
Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it.

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache

*The other boxes are optional*
Then click the Empty Selected button.

Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.

Step 3:
Download AVG Anti-Spyware.
  • Install AVG Anti-Spyware.
  • Launch AVG by double-clicking on the icon.
  • The program will now open to the main screen.
  • You will need to update AVG to the latest definition files.
  • At the top of the main screen click Update.
  • Then in the Manual Update section, click on Start Update.
[*]The update will start and a progress bar will show the updates being installed.

[*]When updates are completed, close AVG.

If you are having problems with the updater, you can use this link to manually update AVG.
AVG manual updates

Step 4;
Download and run the NetSky Removal Tool from Symantec from the link below.

HERE

Step 5:
Run a scan with AVG.
  • Click on Scanner
    • Click on the Settings tab, and set the following settings.
      • How to act
      • Click on Recommended actions, and set to Quarantine.
    • How to scan
      • Check all options.
    • Possibly unwanted software.
      • Check all options.
    • Reports
      • Check Do not automatically generate reports after every scan.
    • What to scan
      • Check Scan every file.
  • Click on the Scan tab.
    • Click on Complete System Scan and the scan will begin.
    • When the scan has finished
    • Make sure that Set all elements to: shows Quarantine, if not click on the link and choose Quarantine from the popup menu.
    • At the bottom of the window click on the Apply all Actions button.
Note: Don't save the report before you hit the Apply action button.

Close AVG Anti-Spyware.

AVG will save a report in the following location C:\Program Files\Grisoft\AVG anti-spyware 7.5\Reports

Step 6
Post the AVG report and a new HijackThis log in your next reply, please.
hi,

did as you suggested. i ran AVG (see log below). then i ran hijack this (see log below).
after that i took a look at the last log of Kasparsky from a few days ago and, because it mentioned that some mailbox folders were infected with virusses, i was able to delete the following files ms outlook files:
- C:\Documents and Settings\Default User\Local Settings\Application Data\Identities\{5773782B-15FA-455A-976D-BCA5735564C1}\Microsoft\Outlook Express\alt.binaries.pictures.gardens.dbx
- C:\Documents and Settings\Default User\Local Settings\Application Data\Microsoft\Outlook\outlook.pst

then i did another karsparsky scan (see log below). the problem of slow internet still exists.

here are all three scan logs in the order in which the scan was executed:

AVG
———————————————————
AVG Anti-Spyware - Scan Report
———————————————————

+ Created at: 22:12:40 25-7-2007

+ Scan result:



HKLM\SOFTWARE\Microsoft\Internet Explorer\Main\ins -> Adware.WebRebates : Cleaned with backup (quarantined).
C:\WINDOWS\bpnnncmg.dll -> Downloader.Lemmy.u : Cleaned with backup (quarantined).
C:\Documents and Settings\Default User\Local Settings\Temporary Internet Files\Content.IE5\894N8ZGV\send_ocx[1].htm -> Not-A-Virus.Exploit.HTML.CodeBaseExec : Cleaned with backup (quarantined).
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\894N8ZGV\send_ocx[1].htm -> Not-A-Virus.Exploit.HTML.CodeBaseExec : Cleaned with backup (quarantined).
:mozilla.8:C:\Documents and Settings\Eigenaar\Application Data\Mozilla\Firefox\Profiles\3pru0gi8.default\cookies.txt -> TrackingCookie.Netflame : Cleaned.


::Report end


hijackthis
Logfile of HijackThis v1.99.1
Scan saved at 22:31:50, on 25-7-2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\UPC\bin\sprtcmd.exe
C:\Program Files\TomTom HOME\TomTomHOME.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\ASUS\Remote Control\Remote Master.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\HP\KBD\KBD.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Garmin\gStart.exe
C:\Program Files\Network Associates\Common
Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\MICROS~4\Office12\OUTLOOK.EXE
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.google.nl/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL
= http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName
= Koppelingen
O2 - BHO: Groove GFS Browser Helper -
{72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL
O2 - BHO: Google Toolbar Notifier BHO -
{AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program
Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -
c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft
Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [UPC] "C:\Program Files\UPC\bin\sprtcmd.exe" /P UPC
O4 - HKLM\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom
HOME\TomTomHOME.exe" -s
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program
Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network
Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [ShowShifter TVTV EPG Daemon] "C:\Program Files\Home
Media Networks Limited\ShowShifter\TVTVD.exe"
O4 - HKLM\..\Run: [remotecontrol] C:\Program Files\ASUS\Remote
Control\Remote Master.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia
PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [Network Associates Error Reporting Service]
"C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network
Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG
Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program
Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [gStart] C:\Garmin\gStart.exe
O8 - Extra context menu item: E&xporteren naar Microsoft Excel -
res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Verzenden naar OneNote -
{2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Verz&enden naar OneNote -
{2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {003FADA5-8FEE-11D6-AFB7-0004768F6183} (CryptoRSA Control) -
https://www.p3.postbank.nl/sesam/CAX.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object)
- http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {1D185838-009D-47C8-824B-B65B4854430E} (Installer Class) -
http://quickfix2.chello.nl/quickfix2/asp/chelloInstall.CAB
O16 - DPF: {1E2941E3-8E63-11D4-9D5A-00902742D6E0} (iNotes Class) -
http://ln05.ballast-nedam.nl/iNotes.cab
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) -
http://ln05.ballast-nedam.nl/iNotes6W.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload
Tool) - http://by16fd.bay16.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class)
-
http://www.update.microsoft.com/microsoftu…b?1183412750718
O16 - DPF: {B0A2C7FC-8666-44D6-A990-2FCE3B933341} (ING Bank
Autorisatiescherm) - https://secure.ingbank.nl/download/DigiSign.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF}
(MsnMessengerSetupDownloadControl Class) -
http://messenger.msn.com/download/msnmesse…pdownloader.cab
O16 - DPF: {C58EFA10-2CC0-4C50-8C77-B326555EC1B7} (clsDefault Class) -
http://quickfix2.chello.nl/quickfix2/asp/LaunchApp.CAB
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software
XUpload) - http://www.hema.nl/site/xupload/XUpload.ocx
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD}
- C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} -
C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} -
"C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945}
- C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program
Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. -
C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program
Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program
Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network
Associates, Inc. - C:\Program Files\Network Associates\Common
Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network
Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) -
Network Associates, Inc. - C:\Program Files\Network
Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA
Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common
Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity
Solution\ServiceLayer.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation -
C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe


kaspersky
——————————————————————————-
KASPERSKY ONLINE SCANNER REPORT
Thursday, July 26, 2007 8:21:46 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.0
Kaspersky Anti-Virus database last update: 26/07/2007
Kaspersky Anti-Virus database records: 367785
——————————————————————————-

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\

Scan Statistics:
Total number of scanned objects: 123277
Number of viruses found: 3
Number of infected objects: 17
Number of suspicious objects: 0
Duration of the scan process: 02:37:26

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Network Associates\BOPDATA\_Date-20070725_Time-221734046_EnterceptExceptions.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Network Associates\BOPDATA\_Date-20070725_Time-221734046_EnterceptRules.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Network Associates\Common Framework\Db\Agent_GELEIJNSE.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Network Associates\Common Framework\Db\PrdMgr_GELEIJNSE.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Network Associates\VirusScan\AccessProtectionLog.txt Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Network Associates\VirusScan\BufferOverflowProtectionLog.txt Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Network Associates\VirusScan\EmailOnDeliveryLog.txt Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Network Associates\VirusScan\EmailOnDemandLog.txt Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Network Associates\VirusScan\OnAccessScanLog.txt Object is locked skipped
C:\Documents and Settings\Default User\Local Settings\Temporary Internet Files\Content.IE5\894N8ZGV\ticket[1].htm Infected: Trojan-Clicker.JS.Linker.j skipped
C:\Documents and Settings\Eigenaar\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Eigenaar\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Eigenaar\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Eigenaar\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Eigenaar\Local Settings\Application Data\SupportSoft\UPC\Eigenaar\state\logs\sprtcmd.log Object is locked skipped
C:\Documents and Settings\Eigenaar\Local Settings\Geschiedenis\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Eigenaar\Local Settings\Geschiedenis\History.IE5\MSHist012007072520070726\index.dat Object is locked skipped
C:\Documents and Settings\Eigenaar\Local Settings\Temporary Internet Files\6QY1ICZP\4AD7WM0X\Offlinex00000001_R Object is locked skipped
C:\Documents and Settings\Eigenaar\Local Settings\Temporary Internet Files\6QY1ICZP\4AD7WM0X\Offlinex00000003_R Object is locked skipped
C:\Documents and Settings\Eigenaar\Local Settings\Temporary Internet Files\6QY1ICZP\4AD7WM0X\Offline\HashFile.dat Object is locked skipped
C:\Documents and Settings\Eigenaar\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Eigenaar\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Eigenaar\ntuser.dat Object is locked skipped
C:\Documents and Settings\Eigenaar\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\kb824141.cat Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\user32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\win32k.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB828028$\msasn1.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\kb828035.cat Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\msgsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\wkssvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\catsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\catsrvut.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\clbcatex.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\clbcatq.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\colbact.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comadmin.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comrepl.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comsvcs.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comuid.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\es.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\kb828741.cat Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\migregdb.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtcprx.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtctm.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtcuiu.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\mtxclu.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\mtxoci.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\ole32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\rpcrt4.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\rpcss.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\txflog.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\dao360.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\expsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\kb837001.cat Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msexch40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msexcl40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjet40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjetol1.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjetoledb40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjint40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjter40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjtes40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msltus40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mspbde40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrd2x40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrd3x40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrepl40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mstext40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mswdat10.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mswstr10.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msxbde40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\vbajet32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\fldrclnr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\shell32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\shlwapi.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\sxs.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\xpsp2res.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ828026$\msdxm.ocx Object is locked skipped
C:\WINDOWS\$NtUninstallQ828026$\q828026.cat Object is locked skipped
C:\WINDOWS\$NtUninstallQ828026$\wmp.dll Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\ODiag.evt Object is locked skipped
C:\WINDOWS\system32\config\OSession.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Identities\{5773782B-15FA-455A-976D-BCA5735564C1}\Microsoft\Outlook Express\alt.binaries.pictures.gardens.dbx/[From "hrh" <[removed]>][Date Sat, 04 Sep 2004 05:51:46 GMT]/Halle_Berry.scr Infected: Backdoor.Win32.Loony.n skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Identities\{5773782B-15FA-455A-976D-BCA5735564C1}\Microsoft\Outlook Express\alt.binaries.pictures.gardens.dbx Mail MS Outlook 5: infected - 1 skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/08 Sep 2004 18:34 from [removed]:Re/msg.zip/document.txt .exe Infected: Email-Worm.Win32.NetSky.q skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/08 Sep 2004 18:34 from [removed]:Re/msg.zip Infected: Email-Worm.Win32.NetSky.q skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/08 Sep 2004 12:35 from [removed]:hi/document_all.zip/details.txt .pif Infected: Email-Worm.Win32.NetSky.q skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/08 Sep 2004 12:35 from [removed]:hi/document_all.zip Infected: Email-Worm.Win32.NetSky.q skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/08 Sep 2004 12:03 from [removed]:Re: bill/bill.zip/details.txt .pif Infected: Email-Worm.Win32.NetSky.q skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/08 Sep 2004 12:03 from [removed]:Re: bill/bill.zip Infected: Email-Worm.Win32.NetSky.q skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/07 Sep 2004 18:17 from [removed]:Re: hi/product.zip/details.txt .pif Infected: Email-Worm.Win32.NetSky.q skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/07 Sep 2004 18:17 from [removed]:Re: hi/product.zip Infected: Email-Worm.Win32.NetSky.q skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/06 Sep 2004 19:41 from [removed]:Re: Error/msg.zip/document.txt .exe Infected: Email-Worm.Win32.NetSky.q skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/06 Sep 2004 19:41 from [removed]:Re: Error/msg.zip Infected: Email-Worm.Win32.NetSky.q skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/06 Sep 2004 18:42 from [removed]:Mail Authenticat/message.zip/details.txt .pif Infected: Email-Worm.Win32.NetSky.q skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Persoonlijke mappen/Verwijderde items/06 Sep 2004 18:42 from [removed]:Mail Authenticat/message.zip Infected: Email-Worm.Win32.NetSky.q skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Mail MS Mail: infected - 12 skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\894N8ZGV\ticket[1].htm Infected: Trojan-Clicker.JS.Linker.j skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.
hi Mac70, by the way, thanks for your suggestions so far! yes, i tried step 4 but got a message that no netsky virus was found. since this morning internet speed has improved noticibly……but still not comfortable or at its usual speed….(maybe to do with the fact that i stopped using AntiVir……so, we're on the right road i guess. also i removed the mailbox files (dbx and pst files) which kaspersky mentioned as having virusses in them. david
Hi zzzdavid

Lets just make sure.

Download and run Sysclean
  • Create a folder on your desktop called Sysclean.
  • Go to http://www.trendmicro.com/download/dcs.asp and download sysclean package to the folder you made.
  • Go to http://www.trendmicro.com/download/pattern.asp and download the Virus Pattern File (Official Pattern Release) to your desktop.
    This file will be called lptXXX.zip (XXX represents the version number)
  • Unzip lptXXX.zip and you'll get the file lpt$vpn.XXX. Read here how to unzip/extract properly.
  • Move the lpt$vpn.XXX to the Sysclean-folder you created on your desktop.
  • Open the sysclean-folder and doubleclick sysclean.com.
  • Check: "Automatically clean or delete detected files".
  • Click scan.
Open your sysclean-folder and copy and paste the contents of sysclean.log in your next reply with a new HijackThis log.
hi Mac70,

internet running a lot more reliably now. many thanks.
i don't know if there's a connection but starting up the computer has started to take forever. minutes go by and the hard disk just rattles for ages…….mouse stands still…….unable to start anything until the whole start-up sequence has run its course. once started however i can run internet and other programmes normally. do i need to remove programmes or edit msconfig maybe in order to remove whatever it is that's taking so long to start up when windows starts up?

here are the sysclean and latest hijackthis logs:

sysclean


/————————————————————–\
| Trend Micro System Cleaner |
| Copyright 2006, Trend Micro, Inc. |
| http://www.antivirus.com |
\————————————————————–/


2007-07-26, 20:18:57, Auto-clean mode specified.
2007-07-26, 20:18:57, Running scanner "C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN\TSC.BIN"…
2007-07-26, 20:19:04, Scanner "C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN\TSC.BIN" has finished running.
2007-07-26, 20:19:04, TSC Log:

Damage Cleanup Engine (DCE) 5.3(Build 1103)
Windows XP(Build 2600: Service Pack 2)

Start time : do jul 26 2007 20:18:57

Load Damage Cleanup Template (DCT) "C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN\TMRDCT.ptn" (version ) [fail]
Load Damage Cleanup Template (DCT) "C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN\tsc.ptn" (version 882) [success]

Complete time : do jul 26 2007 20:19:04
Execute pattern count(2870), Virus found count(0), Virus clean count(0), Clean failed count(0)

2007-07-26, 20:20:18, An error was detected on "C:\System Volume Information\*.*": Toegang geweigerd.
2007-07-26, 20:43:52, Files Detected:
Copyright © 1990 - 2004 Trend Micro Inc.
Report Date : 7/26/2007 20:20:49
VSAPI Engine Version : 8.000-1001
VSCANTM Version : 1.1-1001
Virus Pattern Version : 617 (210882 Patterns) (2007/07/25) (461700)
Command Line: C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN\VSCANTM.BIN /NBPM /S /CLEANALL /DCEGENCLEAN /LAPPEND /LD /LC /LCF /NM /NB /C /ACTIVEACTION=5 C:\*.* /P=C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN

2007-07-26, 20:43:52, Files Clean:
Copyright © 1990 - 2004 Trend Micro Inc.
Report Date : 7/26/2007 20:20:49
VSAPI Engine Version : 8.000-1001
VSCANTM Version : 1.1-1001
Virus Pattern Version : 617 (210882 Patterns) (2007/07/25) (461700)
Command Line: C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN\VSCANTM.BIN /NBPM /S /CLEANALL /DCEGENCLEAN /LAPPEND /LD /LC /LCF /NM /NB /C /ACTIVEACTION=5 C:\*.* /P=C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN

2007-07-26, 20:43:52, Clean Fail:
Copyright © 1990 - 2004 Trend Micro Inc.
Report Date : 7/26/2007 20:20:49
VSAPI Engine Version : 8.000-1001
VSCANTM Version : 1.1-1001
Virus Pattern Version : 617 (210882 Patterns) (2007/07/25) (461700)
Command Line: C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN\VSCANTM.BIN /NBPM /S /CLEANALL /DCEGENCLEAN /LAPPEND /LD /LC /LCF /NM /NB /C /ACTIVEACTION=5 C:\*.* /P=C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN

2007-07-26, 20:43:52, Scanner "C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN\VSCANTM.BIN" has finished running.
2007-07-26, 20:43:52, The user stopped the operation.


/————————————————————–\
| Trend Micro System Cleaner |
| Copyright 2006, Trend Micro, Inc. |
| http://www.antivirus.com |
\————————————————————–/


2007-07-26, 20:47:41, Auto-clean mode specified.
2007-07-26, 20:47:41, Running scanner "C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN\TSC.BIN"…
2007-07-26, 20:47:50, Scanner "C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN\TSC.BIN" has finished running.
2007-07-26, 20:47:50, TSC Log:

Damage Cleanup Engine (DCE) 5.3(Build 1103)
Windows XP(Build 2600: Service Pack 2)

Start time : do jul 26 2007 20:47:42

Load Damage Cleanup Template (DCT) "C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN\TMRDCT.ptn" (version ) [fail]
Load Damage Cleanup Template (DCT) "C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN\tsc.ptn" (version 882) [success]

Complete time : do jul 26 2007 20:47:50
Execute pattern count(2870), Virus found count(0), Virus clean count(0), Clean failed count(0)

2007-07-26, 20:49:01, An error was detected on "C:\System Volume Information\*.*": Toegang geweigerd.
2007-07-26, 21:22:27, Files Detected:
Copyright © 1990 - 2004 Trend Micro Inc.
Report Date : 7/26/2007 20:49:31
VSAPI Engine Version : 8.000-1001
VSCANTM Version : 1.1-1001
Virus Pattern Version : 617 (210882 Patterns) (2007/07/25) (461700)
Command Line: C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN\VSCANTM.BIN /NBPM /S /CLEANALL /DCEGENCLEAN /LAPPEND /LD /LC /LCF /NM /NB /C /ACTIVEACTION=5 C:\*.* /P=C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN

114542 files have been read.
114542 files have been checked.
95971 files have been scanned.
190324 files have been scanned. (including files in archived)
0 files containing viruses.
Found 0 viruses totally.
Maybe 0 viruses totally.
Stop At : 7/26/2007 21:22:27
———*———*———*———*———*———*———*———*
2007-07-26, 21:22:27, Files Clean:
Copyright © 1990 - 2004 Trend Micro Inc.
Report Date : 7/26/2007 20:49:31
VSAPI Engine Version : 8.000-1001
VSCANTM Version : 1.1-1001
Virus Pattern Version : 617 (210882 Patterns) (2007/07/25) (461700)
Command Line: C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN\VSCANTM.BIN /NBPM /S /CLEANALL /DCEGENCLEAN /LAPPEND /LD /LC /LCF /NM /NB /C /ACTIVEACTION=5 C:\*.* /P=C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN

114542 files have been read.
114542 files have been checked.
95971 files have been scanned.
190324 files have been scanned. (including files in archived)
0 files containing viruses.
Found 0 viruses totally.
Maybe 0 viruses totally.
Stop At : 7/26/2007 21:22:27 32 minutes 55 seconds (1975.52 seconds) has elapsed.

———*———*———*———*———*———*———*———*
2007-07-26, 21:22:27, Clean Fail:
Copyright © 1990 - 2004 Trend Micro Inc.
Report Date : 7/26/2007 20:49:31
VSAPI Engine Version : 8.000-1001
VSCANTM Version : 1.1-1001
Virus Pattern Version : 617 (210882 Patterns) (2007/07/25) (461700)
Command Line: C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN\VSCANTM.BIN /NBPM /S /CLEANALL /DCEGENCLEAN /LAPPEND /LD /LC /LCF /NM /NB /C /ACTIVEACTION=5 C:\*.* /P=C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN

114542 files have been read.
114542 files have been checked.
95971 files have been scanned.
190324 files have been scanned. (including files in archived)
0 files containing viruses.
Found 0 viruses totally.
Maybe 0 viruses totally.
Stop At : 7/26/2007 21:22:27 32 minutes 55 seconds (1975.52 seconds) has elapsed.

———*———*———*———*———*———*———*———*
2007-07-26, 21:22:27, Scanner "C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN\VSCANTM.BIN" has finished running.
2007-07-26, 21:25:16, Files Detected:
Copyright © 1990 - 2004 Trend Micro Inc.
Report Date : 7/26/2007 21:22:28
VSAPI Engine Version : 8.000-1001
VSCANTM Version : 1.1-1001
Virus Pattern Version : 617 (210882 Patterns) (2007/07/25) (461700)
Command Line: C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN\VSCANTM.BIN /NBPM /S /CLEANALL /DCEGENCLEAN /LAPPEND /LD /LC /LCF /NM /NB /C /ACTIVEACTION=5 D:\*.* /P=C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN

9142 files have been read.
9142 files have been checked.
8527 files have been scanned.
17530 files have been scanned. (including files in archived)
0 files containing viruses.
Found 0 viruses totally.
Maybe 0 viruses totally.
Stop At : 7/26/2007 21:25:16
———*———*———*———*———*———*———*———*
2007-07-26, 21:25:16, Files Clean:
Copyright © 1990 - 2004 Trend Micro Inc.
Report Date : 7/26/2007 21:22:28
VSAPI Engine Version : 8.000-1001
VSCANTM Version : 1.1-1001
Virus Pattern Version : 617 (210882 Patterns) (2007/07/25) (461700)
Command Line: C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN\VSCANTM.BIN /NBPM /S /CLEANALL /DCEGENCLEAN /LAPPEND /LD /LC /LCF /NM /NB /C /ACTIVEACTION=5 D:\*.* /P=C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN

9142 files have been read.
9142 files have been checked.
8527 files have been scanned.
17530 files have been scanned. (including files in archived)
0 files containing viruses.
Found 0 viruses totally.
Maybe 0 viruses totally.
Stop At : 7/26/2007 21:25:16 2 minutes 47 seconds (167.08 seconds) has elapsed.

———*———*———*———*———*———*———*———*
2007-07-26, 21:25:16, Clean Fail:
Copyright © 1990 - 2004 Trend Micro Inc.
Report Date : 7/26/2007 21:22:28
VSAPI Engine Version : 8.000-1001
VSCANTM Version : 1.1-1001
Virus Pattern Version : 617 (210882 Patterns) (2007/07/25) (461700)
Command Line: C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN\VSCANTM.BIN /NBPM /S /CLEANALL /DCEGENCLEAN /LAPPEND /LD /LC /LCF /NM /NB /C /ACTIVEACTION=5 D:\*.* /P=C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN

9142 files have been read.
9142 files have been checked.
8527 files have been scanned.
17530 files have been scanned. (including files in archived)
0 files containing viruses.
Found 0 viruses totally.
Maybe 0 viruses totally.
Stop At : 7/26/2007 21:25:16 2 minutes 47 seconds (167.08 seconds) has elapsed.

———*———*———*———*———*———*———*———*
2007-07-26, 21:25:16, Scanner "C:\Documents and Settings\Eigenaar\Bureaublad\SYSCLEAN\VSCANTM.BIN" has finished running.



hijackthis
Logfile of HijackThis v1.99.1
Scan saved at 21:29:49, on 26-7-2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\UPC\bin\sprtcmd.exe
C:\Program Files\TomTom HOME\TomTomHOME.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\ASUS\Remote Control\Remote Master.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Garmin\gStart.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.nl/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [UPC] "C:\Program Files\UPC\bin\sprtcmd.exe" /P UPC
O4 - HKLM\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME\TomTomHOME.exe" -s
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [ShowShifter TVTV EPG Daemon] "C:\Program Files\Home Media Networks Limited\ShowShifter\TVTVD.exe"
O4 - HKLM\..\Run: [remotecontrol] C:\Program Files\ASUS\Remote Control\Remote Master.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [gStart] C:\Garmin\gStart.exe
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Verz&enden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {003FADA5-8FEE-11D6-AFB7-0004768F6183} (CryptoRSA Control) - https://www.p3.postbank.nl/sesam/CAX.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {1D185838-009D-47C8-824B-B65B4854430E} (Installer Class) - http://quickfix2.chello.nl/quickfix2/asp/chelloInstall.CAB
O16 - DPF: {1E2941E3-8E63-11D4-9D5A-00902742D6E0} (iNotes Class) - http://ln05.ballast-nedam.nl/iNotes.cab
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - http://ln05.ballast-nedam.nl/iNotes6W.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by16fd.bay16.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1183412750718
O16 - DPF: {B0A2C7FC-8666-44D6-A990-2FCE3B933341} (ING Bank Autorisatiescherm) - https://secure.ingbank.nl/download/DigiSign.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse…pdownloader.cab
O16 - DPF: {C58EFA10-2CC0-4C50-8C77-B326555EC1B7} (clsDefault Class) - http://quickfix2.chello.nl/quickfix2/asp/LaunchApp.CAB
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://www.hema.nl/site/xupload/XUpload.ocx
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
Hello zzzdavid.

The good news is you are clean. Before I move into my reccomendations, are you familiar with the msconfig utility? You do have a few unnecessary programs at startup.
hi Mac70, yes……in so far as i can start it up and on the last tab (start up) i can uncheck certain entries in the list so that they don't start up when windows starts. a lot of the entries mean little to me…..i mean i'm not sure what programmes are related to some of them. david
Ok, well fire up msconfig and uncheck these items.

TkBellExe
HotKeysCmds
TomTomHOME.exe
SunJavaUpdateSched
ShowShifter TVTV EPG Daemon
remotecontrol
QuickTime Task
PCSuiteTrayApplication
NeroFilterCheck
KBD.EXE <——————–keep if you use keyboards multi-media functions a lot.
GrooveMonitor
DXM6Patch_981116
AlcxMonitor
swg
gStart

Try that list and let me know if your startup is improved.
Hi Mac70, this is great……problems seems solved. thanks for your patience! Internet runs as it should and startup is faster. I'll gradually add the startup programmes that i need in msconfig one-by-one (restarting the pc each time i add a tick to a programme) and see which one it is that was causing the slow startup. unless you advise otherwise of course? one other thing! see the latest kaspersky report below. the only other thing that looks out of place now (according to kaspersky) is the Trojan-Clicker.JS.Linker.j which is in the folder C:\Documents and Settings\Default User\Local Settings\Temporary Internet Files\Content.IE5 \894N8ZGV\ticket[1].htm. I can't find the folder C:\Documents and Settings\Default User\Local Settings\Temporary Internet Files even though the otion to "show hidden files and folders" is active. I log onto the pc as "eigenaar" with administrator rights. Any suggestions? Regards, David ——————————————————————————- KASPERSKY ONLINE SCANNER REPORT Friday, July 27, 2007 7:44:47 AM Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600) Kaspersky Online Scanner version: 5.0.93.0 Kaspersky Anti-Virus database last update: 27/07/2007 Kaspersky Anti-Virus database records: 368283 ——————————————————————————- Scan Settings: Scan using the following antivirus database: extended Scan Archives: true Scan Mail Bases: true Scan Target - My Computer: A:\ C:\ D:\ E:\ F:\ G:\ H:\ I:\ J:\ L:\ M:\ Scan Statistics: Total number of scanned objects: 130079 Number of viruses found: 1 Number of infected objects: 1 Number of suspicious objects: 0 Duration of the scan process: 02:52:10 Infected Object Name / Virus Name / Last Action C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Network Associates\BOPDATA\_Date-20070726_Time-204612093_EnterceptExceptions.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Network Associates\BOPDATA\_Date-20070726_Time-204612093_EnterceptRules.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Network Associates\Common Framework\Db\Agent_GELEIJNSE.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Network Associates\Common Framework\Db\PrdMgr_GELEIJNSE.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Network Associates\VirusScan\AccessProtectionLog.txt Object is locked skipped C:\Documents and Settings\All Users\Application Data\Network Associates\VirusScan\BufferOverflowProtectionLog.txt Object is locked skipped C:\Documents and Settings\All Users\Application Data\Network Associates\VirusScan\OnAccessScanLog.txt Object is locked skipped C:\Documents and Settings\Default User\Local Settings\Temporary Internet Files\Content.IE5\894N8ZGV\ticket[1].htm Infected: Trojan-Clicker.JS.Linker.j skipped C:\Documents and Settings\Eigenaar\Cookies\index.dat Object is locked skipped C:\Documents and Settings\Eigenaar\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped C:\Documents and Settings\Eigenaar\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\Eigenaar\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\Eigenaar\Local Settings\Application Data\SupportSoft\UPC\Eigenaar\state\logs\sprtcmd.log Object is locked skipped C:\Documents and Settings\Eigenaar\Local Settings\Geschiedenis\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\Eigenaar\Local Settings\Geschiedenis\History.IE5\MSHist012007072720070728\index.dat Object is locked skipped C:\Documents and Settings\Eigenaar\Local Settings\Temp\Perflib_Perfdata_718.dat Object is locked skipped C:\Documents and Settings\Eigenaar\Local Settings\Temporary Internet Files\6QY1ICZP\4AD7WM0X\Offline\HashFile.dat Object is locked skipped C:\Documents and Settings\Eigenaar\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped C:\Documents and Settings\Eigenaar\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\Eigenaar\ntuser.dat Object is locked skipped C:\Documents and Settings\Eigenaar\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped C:\WINDOWS\$NtUninstallKB824141$\kb824141.cat Object is locked skipped C:\WINDOWS\$NtUninstallKB824141$\user32.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB824141$\win32k.sys Object is locked skipped C:\WINDOWS\$NtUninstallKB828028$\msasn1.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828035$\kb828035.cat Object is locked skipped C:\WINDOWS\$NtUninstallKB828035$\msgsvc.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828035$\wkssvc.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\catsrv.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\catsrvut.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\clbcatex.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\clbcatq.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\colbact.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\comadmin.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\comrepl.exe Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\comsvcs.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\comuid.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\es.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\kb828741.cat Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\migregdb.exe Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\msdtcprx.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\msdtctm.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\msdtcuiu.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\mtxclu.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\mtxoci.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\ole32.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\rpcrt4.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\rpcss.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\txflog.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\dao360.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\expsrv.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\kb837001.cat Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msexch40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msexcl40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msjet40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msjetol1.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msjetoledb40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msjint40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msjter40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msjtes40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msltus40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\mspbde40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msrd2x40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msrd3x40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msrepl40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\mstext40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\mswdat10.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\mswstr10.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msxbde40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\vbajet32.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB839645$\fldrclnr.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB839645$\shell32.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB839645$\shlwapi.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB839645$\sxs.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB839645$\xpsp2res.dll Object is locked skipped C:\WINDOWS\$NtUninstallQ828026$\msdxm.ocx Object is locked skipped C:\WINDOWS\$NtUninstallQ828026$\q828026.cat Object is locked skipped C:\WINDOWS\$NtUninstallQ828026$\wmp.dll Object is locked skipped C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped C:\WINDOWS\SchedLgU.Txt Object is locked skipped C:\WINDOWS\SoftwareDistribution\EventCache\{4D1D104B-DC30-48EF-984D-17040838C43D}.bin Object is locked skipped C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped C:\WINDOWS\Sti_Trace.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\default Object is locked skipped C:\WINDOWS\system32\config\default.LOG Object is locked skipped C:\WINDOWS\system32\config\Internet.evt Object is locked skipped C:\WINDOWS\system32\config\ODiag.evt Object is locked skipped C:\WINDOWS\system32\config\OSession.evt Object is locked skipped C:\WINDOWS\system32\config\SAM Object is locked skipped C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\SECURITY Object is locked skipped C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped C:\WINDOWS\system32\config\software Object is locked skipped C:\WINDOWS\system32\config\software.LOG Object is locked skipped C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\system Object is locked skipped C:\WINDOWS\system32\config\system.LOG Object is locked skipped C:\WINDOWS\system32\h323log.txt Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped C:\WINDOWS\wiadebug.log Object is locked skipped C:\WINDOWS\wiaservc.log Object is locked skipped C:\WINDOWS\WindowsUpdate.log Object is locked skipped Scan process completed.

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