What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Resolved]Trojan_generic Can't Be Removed

16 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1 last edited
Hi,

I am fairley new to this and this site looked great for a hand. I have ran Adaware SE and Spybot S&D and removed all items found. I have pop-up after pop-up (same pop-up) and a new desktop backgroup pic that is a link to a no. of different sites. I ran Trend Miro PC Cillion and it found a few virus which have been quarantined but found Trojan_Generic which could not be removed. I would love some advice if anyone has the time. Thanks in advance.

Yardy



Logfile of HijackThis v1.99.1
Scan saved at 9:50:16 PM, on 10/07/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\System32\Ati2evxx.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\system32\acs.exe
D:\Program Files\AntiVir PersonalEdition Classic\sched.exe
D:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
D:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
D:\Program Files\VentSrv\ventrilo_svc.exe
D:\Program Files\VentSrv\ventrilo_srv.exe
D:\WINDOWS\system32\wscntfy.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\system32\WgaTray.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
D:\WINDOWS\SOUNDMAN.EXE
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
D:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
D:\Program Files\MSN Messenger\MsnMsgr.Exe
D:\PROGRA~1\INTERN~2\mum.exe
D:\PROGRAM FILES\FRAPS.EXE
D:\Program Files\NETGEAR\WG311T\wlancfg5.exe
D:\Program Files\Opera\Opera.exe
D:\Program Files\Outlook Express\msimn.exe
D:\Program Files\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.ninemsn.com.au/0SEENAU/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://gomyron.com/NjU2NA==/2/3560/homepage/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.ninemsn.com.au/0SEENAU/SAOS01?FORM=TOOLBR
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - D:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: MSVPS System - {A1770FD6-A7CB-44DA-AD2C-692D2A2B521B} - D:\WINDOWS\vpsnetwork.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - D:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - D:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [avgnt] "D:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DiskeeperSystray] "D:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [ATIPTA] "D:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre1.5.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [PinnacleDriverCheck] "D:\WINDOWS\System32\PSDrvCheck.exe" -CheckReg
O4 - HKCU\..\Run: [Steam] "D:\Program Files\Valve\Steam\\Steam.exe" -silent
O4 - HKCU\..\Run: [MsnMsgr] "D:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [InternodeUsage] D:\PROGRA~1\INTERN~2\mum.exe
O4 - HKCU\..\Run: [Fraps] "D:\PROGRAM FILES\FRAPS.EXE"
O4 - Global Startup: Adobe Gamma Loader.lnk = D:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NETGEAR WG311T Wireless Assistant.lnk = D:\Program Files\NETGEAR\WG311T\wlancfg5.exe
O8 - Extra context menu item: &Windows Live Search - res://D:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://D:\Program Files\Windows Live Toolbar\Components\en-au\msntabres.dll.mui/229?660d00d24122491389176287886390e7
O8 - Extra context menu item: Open in new foreground tab - res://D:\Program Files\Windows Live Toolbar\Components\en-au\msntabres.dll.mui/230?660d00d24122491389176287886390e7
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - D:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - D:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - D:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O21 - SSODL: eitheror - {2016a466-91a2-43c6-97d8-2fd380f065ef} - (no file)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - D:\WINDOWS\system32\WPDShServiceObj.dll
O21 - SSODL: vpssup - {AA10B11A-A467-4CA6-AB4E-F3408845DBD0} - D:\WINDOWS\vpssup.dll
O21 - SSODL: expro - {1CC195C0-85CB-4B82-A756-72929CF8639A} - D:\WINDOWS\expro.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - D:\WINDOWS\system32\acs.exe
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - D:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - AVIRA GmbH - D:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - D:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Diskeeper - Diskeeper Corporation - D:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Ventrilo - Unknown owner - D:\Program Files\VentSrv\ventrilo_svc.exe
Post #2
Hello Yardy and welcome to the TomCoyote Forums

My name is Trevuren and I will be helping you with your problem.


Please download SmitfraudFix (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop.

Double-click smitfraudfix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc…processutil.htm


Regards,

Trevuren
Post #3
ty for your help mate. appreciate it. SmitFraudFix v2.202 Scan done at 18:25:23.98, Wed 11/07/2007 Run from D:\Documents and Settings\Darren Hall\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT The filesystem type is NTFS Fix run in normal mode »»»»»»»»»»»»»»»»»»»»»»»» Process D:\WINDOWS\System32\smss.exe D:\WINDOWS\system32\winlogon.exe D:\WINDOWS\system32\services.exe D:\WINDOWS\system32\lsass.exe D:\WINDOWS\System32\Ati2evxx.exe D:\WINDOWS\system32\svchost.exe D:\WINDOWS\System32\svchost.exe D:\WINDOWS\system32\spoolsv.exe D:\WINDOWS\system32\acs.exe D:\Program Files\AntiVir PersonalEdition Classic\sched.exe D:\Program Files\AntiVir PersonalEdition Classic\avguard.exe D:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe D:\Program Files\VentSrv\ventrilo_svc.exe D:\Program Files\VentSrv\ventrilo_srv.exe D:\WINDOWS\system32\wscntfy.exe D:\WINDOWS\system32\Ati2evxx.exe D:\WINDOWS\system32\WgaTray.exe D:\WINDOWS\Explorer.EXE D:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe D:\WINDOWS\SOUNDMAN.EXE D:\Program Files\QuickTime\qttask.exe D:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe D:\Program Files\Java\jre1.5.0_03\bin\jusched.exe D:\Program Files\MSN Messenger\MsnMsgr.Exe D:\PROGRA~1\INTERN~2\mum.exe D:\PROGRAM FILES\FRAPS.EXE D:\Program Files\NETGEAR\WG311T\wlancfg5.exe D:\WINDOWS\system32\wuauclt.exe D:\WINDOWS\system32\wuauclt.exe D:\Program Files\Opera\Opera.exe D:\WINDOWS\system32\cmd.exe »»»»»»»»»»»»»»»»»»»»»»»» hosts »»»»»»»»»»»»»»»»»»»»»»»» D:\ »»»»»»»»»»»»»»»»»»»»»»»» D:\WINDOWS D:\WINDOWS\expro.dll FOUND ! D:\WINDOWS\privacy_danger FOUND ! D:\WINDOWS\vpsnetwork.dll FOUND ! D:\WINDOWS\vpssup.dll FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» D:\WINDOWS\system »»»»»»»»»»»»»»»»»»»»»»»» D:\WINDOWS\Web »»»»»»»»»»»»»»»»»»»»»»»» D:\WINDOWS\system32 »»»»»»»»»»»»»»»»»»»»»»»» D:\WINDOWS\system32\LogFiles »»»»»»»»»»»»»»»»»»»»»»»» D:\Documents and Settings\Darren Hall »»»»»»»»»»»»»»»»»»»»»»»» D:\Documents and Settings\Darren Hall\Application Data »»»»»»»»»»»»»»»»»»»»»»»» Start Menu »»»»»»»»»»»»»»»»»»»»»»»» D:\DOCUME~1\DARREN~1\FAVORI~1 »»»»»»»»»»»»»»»»»»»»»»»» Desktop D:\DOCUME~1\DARREN~1\Desktop\Error Cleaner.url FOUND ! D:\DOCUME~1\DARREN~1\Desktop\Privacy Protector.url FOUND ! D:\DOCUME~1\DARREN~1\Desktop\Spyware?Malware Protection.url FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» D:\Program Files »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components] "Source"="file:///D:\\WINDOWS\\privacy_danger\\index.htm" "SubscribedURL"="" "FriendlyName"="Privacy Protection" [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\1] "Source"="About:Home" "SubscribedURL"="About:Home" "FriendlyName"="My Current Home Page" »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "AppInit_DLLs"="" »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon] "System"="" »»»»»»»»»»»»»»»»»»»»»»»» Rustock »»»»»»»»»»»»»»»»»»»»»»»» DNS Description: NETGEAR 108 Mbps Wireless PCI Adapter WG311T - Packet Scheduler Miniport DNS Server Search Order: 192.168.0.1 HKLM\SYSTEM\CCS\Services\Tcpip\..\{BED0F30E-56CF-4B57-8CA3-97D25E0291A4}: DhcpNameServer=192.168.0.1 HKLM\SYSTEM\CS1\Services\Tcpip\..\{BED0F30E-56CF-4B57-8CA3-97D25E0291A4}: DhcpNameServer=192.168.0.1 HKLM\SYSTEM\CS3\Services\Tcpip\..\{BED0F30E-56CF-4B57-8CA3-97D25E0291A4}: DhcpNameServer=192.168.0.1 HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1 HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1 HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1 »»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection »»»»»»»»»»»»»»»»»»»»»»»» End
Post #4
Please print out or copy these instructions/tutorial to Notepad as the internet will not be available to you at certain points of the removal process (while in Safe Mode). Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.


1. Download and update AVG AntiSpyware 7.5.

First download AVG AntiSpyware from HERE and save that file to your desktop.
This is a 30 day trial of the program
  • Once you have downloaded AVG AntiSpyware, locate the icon on the desktop and double-click it to launch the set up program.
  • Once the setup is complete, run AVG AntiSpyware and update the definition files.
  • On the main screen select the icon "Update" then select the "Update now" link.
    • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close AVG AntiSpyware, Do Not run a scan just yet


2. Reboot your computer into Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.
3. Once in Safe Mode, double-click Smitfraudfix.exe
Select option #2 - Clean by typing 2 and press Enter to delete the infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.
The tool will now check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.


4. Clean out your Temporary Internet files. Proceed as follows:
  • Quit Internet Explorer and quit any instances of Windows Explorer.
  • Click Start, click Control Panel, and then double-click Internet Options.
  • On the General tab, click Delete Files under Temporary Internet Files.
  • In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
  • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
  • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
  • Click OK.

5. Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

6. Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.

7. Launch AVG AntiSpyware by double-clicking the icon on your desktop.
  • Note: IMPORTANT: Do not open any other windows or programs while AVG AntiSpyware is scanning, it may interfere with the scanning proccess
  • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  • AVG AntiSpyware will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
8. Close AVG AntiSpyware and Reboot back into Normal Windows Mode

9. Run SmitfraudFix. Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #3 - Delete Trusted zone by typing 3 and press Enter
Answer YES to the question "Restore Trusted Zone?" by Typing Y and hit Enter.

Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.

10. Please Post the following logs:
  • c:\rapport.txt
  • AVG AntiSpyware log
  • A new HijackThis log
Your may need several replies to post the requested logs, otherwise they might get cut off.

Regards,

Trevuren
Post #5 last edited
ty again mate. That is a great guide and very easy to understand.

Firstly, in Step 5 you have asked me to remove "security info" but there was nothing in there at all. So this step i just skipped hoping that was OK,

Secondly, in Step 7 i after i have done "apply all action" and I'm trying to save the report but i dont have any reports there, The "save report as" button is blank and the report field is empty.

Sry if im making this difficult for you :)

Darren
Post #6
Actually, i seem to have found the report and have them all now.. :)


Logfile of HijackThis v1.99.1
Scan saved at 10:17:35 PM, on 12/07/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\System32\Ati2evxx.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\system32\acs.exe
D:\Program Files\AntiVir PersonalEdition Classic\sched.exe
D:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
D:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
D:\Program Files\VentSrv\ventrilo_svc.exe
D:\Program Files\VentSrv\ventrilo_srv.exe
D:\WINDOWS\system32\wscntfy.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\system32\WgaTray.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
D:\WINDOWS\SOUNDMAN.EXE
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
D:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
D:\Program Files\MSN Messenger\MsnMsgr.Exe
D:\PROGRA~1\INTERN~2\mum.exe
D:\PROGRAM FILES\FRAPS.EXE
D:\Program Files\NETGEAR\WG311T\wlancfg5.exe
D:\Program Files\Opera\Opera.exe
D:\Program Files\Hijack This\HijackThis.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - D:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - D:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - D:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [avgnt] "D:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DiskeeperSystray] "D:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [ATIPTA] "D:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre1.5.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [PinnacleDriverCheck] "D:\WINDOWS\System32\PSDrvCheck.exe" -CheckReg
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [Steam] "D:\Program Files\Valve\Steam\\Steam.exe" -silent
O4 - HKCU\..\Run: [MsnMsgr] "D:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [InternodeUsage] D:\PROGRA~1\INTERN~2\mum.exe
O4 - HKCU\..\Run: [Fraps] "D:\PROGRAM FILES\FRAPS.EXE"
O4 - Global Startup: Adobe Gamma Loader.lnk = D:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NETGEAR WG311T Wireless Assistant.lnk = D:\Program Files\NETGEAR\WG311T\wlancfg5.exe
O8 - Extra context menu item: &Windows Live Search - res://D:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://D:\Program Files\Windows Live Toolbar\Components\en-au\msntabres.dll.mui/229?660d00d24122491389176287886390e7
O8 - Extra context menu item: Open in new foreground tab - res://D:\Program Files\Windows Live Toolbar\Components\en-au\msntabres.dll.mui/230?660d00d24122491389176287886390e7
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - D:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - D:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - D:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - D:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - D:\WINDOWS\system32\acs.exe
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - D:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - AVIRA GmbH - D:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - D:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Diskeeper - Diskeeper Corporation - D:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Ventrilo - Unknown owner - D:\Program Files\VentSrv\ventrilo_svc.exe
Post #7
——————————————————— AVG Anti-Spyware - Scan Report ——————————————————— + Created at: 10:02:59 PM 12/07/2007 + Scan result: D:\System Volume Information\_restore{88AC3CDF-576F-49EB-A312-4FD1A308F1AB}\RP7\A0000410.dll -> Adware.Agent : Cleaned with backup (quarantined). D:\System Volume Information\_restore{88AC3CDF-576F-49EB-A312-4FD1A308F1AB}\RP7\A0000411.dll -> Adware.Agent : Cleaned with backup (quarantined). D:\System Volume Information\_restore{88AC3CDF-576F-49EB-A312-4FD1A308F1AB}\RP7\A0000409.dll -> Downloader.Agent.bjc : Cleaned with backup (quarantined). D:\Program Files\Opera\profile\cache4\opr031ZE.exe -> Not-A-Virus.Downloader.Win32.WinFixer.y : Cleaned with backup (quarantined). D:\System Volume Information\_restore{88AC3CDF-576F-49EB-A312-4FD1A308F1AB}\RP3\A0000124.exe -> Not-A-Virus.Downloader.Win32.WinFixer.y : Cleaned with backup (quarantined). D:\System Volume Information\_restore{88AC3CDF-576F-49EB-A312-4FD1A308F1AB}\RP4\A0000196.exe -> Not-A-Virus.Downloader.Win32.WinFixer.y : Cleaned with backup (quarantined). D:\System Volume Information\_restore{88AC3CDF-576F-49EB-A312-4FD1A308F1AB}\RP4\A0000193.exe -> Not-A-Virus.Hoax.Win32.Renos.he : Cleaned with backup (quarantined). G:\Install Programs\Graphics-Video-Codecs\crack tmpgenc.exe -> Trojan.Small : Cleaned with backup (quarantined). ::Report end
Post #8
SmitFraudFix v2.202 Scan done at 9:57:56.60, Thu 12/07/2007 Run from D:\Documents and Settings\Darren Hall\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT The filesystem type is NTFS Fix run in safe mode »»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» Killing process »»»»»»»»»»»»»»»»»»»»»»»» hosts 127.0.0.1 localhost »»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix GenericRenosFix by S!Ri »»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files D:\WINDOWS\expro.dll Deleted D:\WINDOWS\privacy_danger\ Deleted D:\WINDOWS\vpsnetwork.dll Deleted D:\WINDOWS\vpssup.dll Deleted D:\DOCUME~1\DARREN~1\Desktop\Error Cleaner.url Deleted D:\DOCUME~1\DARREN~1\Desktop\Privacy Protector.url Deleted D:\DOCUME~1\DARREN~1\Desktop\Spyware?Malware Protection.url Deleted »»»»»»»»»»»»»»»»»»»»»»»» DNS HKLM\SYSTEM\CCS\Services\Tcpip\..\{BED0F30E-56CF-4B57-8CA3-97D25E0291A4}: DhcpNameServer=192.168.0.1 HKLM\SYSTEM\CS1\Services\Tcpip\..\{BED0F30E-56CF-4B57-8CA3-97D25E0291A4}: DhcpNameServer=192.168.0.1 HKLM\SYSTEM\CS3\Services\Tcpip\..\{BED0F30E-56CF-4B57-8CA3-97D25E0291A4}: DhcpNameServer=192.168.0.1 HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1 HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1 HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1 »»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon] "System"="" »»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning Registry Cleaning done. »»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» End Thats all three logs, at this point i think it has helped heaps already. I no longer have a Url background on my desktop and the pop-ups have not popped yet which is great considering there would have normally been 10 by now. Darren
Post #9
Please disable AVG AntiSpyware by opening the program and on the Status page - beside "Resident Shield" click on "change status" so that it says "inactive" for it may interfere with our HJT fix.
  • Remember to reactivate this feature when all our work is finished.

Please RUN HijackThis
  • Click the SCAN button to produce a log.

  • Place a check mark beside each one of the following items:

    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)

  • Now with all the items selected, and all windows closed except for HJT, delete them by clicking the FIX checked button. Close the HijackThis window.

  • Reboot Your System


  • Finally, RUN Hijackthis again and produce a new HJT log. Post it in this thread so we can check how everything looks now. In addition, please tell me if there are any more malware problems that you are aware of.

Also, please provide me with the full path of the AVG.txt that you found. It will probably help other users as we are running into this problem a lot. Thanks for your cooperation in this matter.

Regards,

Trevuren
Post #10
Sorry this took so long, :)

Logfile of HijackThis v1.99.1
Scan saved at 5:39:17 PM, on 14/07/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\System32\Ati2evxx.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\system32\acs.exe
D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
D:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
D:\Program Files\VentSrv\ventrilo_svc.exe
D:\Program Files\VentSrv\ventrilo_srv.exe
D:\WINDOWS\system32\wscntfy.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\system32\WgaTray.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\SOUNDMAN.EXE
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
D:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
D:\Program Files\MSN Messenger\MsnMsgr.Exe
D:\PROGRA~1\INTERN~2\mum.exe
D:\PROGRAM FILES\FRAPS.EXE
D:\Program Files\NETGEAR\WG311T\wlancfg5.exe
D:\WINDOWS\system32\wuauclt.exe
D:\Program Files\Opera\Opera.exe
D:\Program Files\Hijack This\HijackThis.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - D:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - D:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - D:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DiskeeperSystray] "D:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [ATIPTA] "D:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre1.5.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [PinnacleDriverCheck] "D:\WINDOWS\System32\PSDrvCheck.exe" -CheckReg
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [Steam] "D:\Program Files\Valve\Steam\\Steam.exe" -silent
O4 - HKCU\..\Run: [MsnMsgr] "D:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [InternodeUsage] D:\PROGRA~1\INTERN~2\mum.exe
O4 - HKCU\..\Run: [Fraps] "D:\PROGRAM FILES\FRAPS.EXE"
O4 - Global Startup: Adobe Gamma Loader.lnk = D:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NETGEAR WG311T Wireless Assistant.lnk = D:\Program Files\NETGEAR\WG311T\wlancfg5.exe
O8 - Extra context menu item: &Windows Live Search - res://D:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://D:\Program Files\Windows Live Toolbar\Components\en-au\msntabres.dll.mui/229?660d00d24122491389176287886390e7
O8 - Extra context menu item: Open in new foreground tab - res://D:\Program Files\Windows Live Toolbar\Components\en-au\msntabres.dll.mui/230?660d00d24122491389176287886390e7
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - D:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - D:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - D:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - D:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - D:\WINDOWS\system32\acs.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - D:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Diskeeper - Diskeeper Corporation - D:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Ventrilo - Unknown owner - D:\Program Files\VentSrv\ventrilo_svc.exe


I cant seem to see anymore problems mate, There is nothing out of the ordinary now. The only thing that comes to mind is alot of files like this, sqmnoopt11.sqm that are sitting in my hard drive, it may have nothing to do with any of this but they seem unusual. Thats all i can see at the moment mate, thanks again…Darren

oh, and regarding that AVG path you wanted me to post, Im not sure sure what you mean. lol. sry man.
If you tell me how i would be more than happy to get it for you.
Post #11
Please provide a list of uninstallable programs.

To Provide a List of Installed Programs
  • Run HijackThis.
  • Click Config>>Miscellaneous Tools>>Open Uninstall Manager>>Save List
  • Save list to Desktop
  • Copy the Notepad list and Paste it into this thread.

Trevuren
Post #12
Adobe SVG Viewer 3.0 Age of Empires III ATI - Software Uninstall Utility ATI Control Panel ATI Display Driver Auctioneer AddOns AVG Anti-Spyware 7.5 DG834 Diablo Diskeeper Professional Edition eMule eMule Plus 1.2 Fraps HijackThis 1.99.1 Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows XP (KB926239) Hotfix for Windows XP (KB929120) Internode Monthly Usage Meter 5.3r J2SE Runtime Environment 5.0 Update 3 MAIET entertainment - Gunz Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Office XP Professional with FrontPage Microsoft User-Mode Driver Framework Feature Pack 1.0 mIRC MSXML 4.0 SP2 (KB927978) NETGEAR Wireless Adapter WG311T OneCare Advisor (Windows Live Toolbar) Opera Pinnacle Hollywood FX for Studio Popup Blocker (Windows Live Toolbar) Prince of Persia The Sands of Time QuickTime Roger Wilco Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows Media Player 8 (KB917734) Security Update for Windows Media Player 9 (KB911565) Security Update for Windows Media Player 9 (KB917734) Security Update for Windows XP (KB890046) Security Update for Windows XP (KB893756) Security Update for Windows XP (KB896358) Security Update for Windows XP (KB896423) Security Update for Windows XP (KB896424) Security Update for Windows XP (KB896428) Security Update for Windows XP (KB899587) Security Update for Windows XP (KB899589) Security Update for Windows XP (KB899591) Security Update for Windows XP (KB900725) Security Update for Windows XP (KB901017) Security Update for Windows XP (KB901214) Security Update for Windows XP (KB902400) Security Update for Windows XP (KB905414) Security Update for Windows XP (KB905749) Security Update for Windows XP (KB908519) Security Update for Windows XP (KB911562) Security Update for Windows XP (KB911927) Security Update for Windows XP (KB912919) Security Update for Windows XP (KB913580) Security Update for Windows XP (KB914388) Security Update for Windows XP (KB914389) Security Update for Windows XP (KB917344) Security Update for Windows XP (KB917422) Security Update for Windows XP (KB917953) Security Update for Windows XP (KB918118) Security Update for Windows XP (KB919007) Security Update for Windows XP (KB920213) Security Update for Windows XP (KB920670) Security Update for Windows XP (KB920683) Security Update for Windows XP (KB920685) Security Update for Windows XP (KB921398) Security Update for Windows XP (KB921883) Security Update for Windows XP (KB922616) Security Update for Windows XP (KB922819) Security Update for Windows XP (KB923191) Security Update for Windows XP (KB923414) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB923694) Security Update for Windows XP (KB923980) Security Update for Windows XP (KB924191) Security Update for Windows XP (KB924270) Security Update for Windows XP (KB924496) Security Update for Windows XP (KB924667) Security Update for Windows XP (KB925454) Security Update for Windows XP (KB925486) Security Update for Windows XP (KB925902) Security Update for Windows XP (KB926255) Security Update for Windows XP (KB926436) Security Update for Windows XP (KB927779) Security Update for Windows XP (KB927802) Security Update for Windows XP (KB928090) Security Update for Windows XP (KB928255) Security Update for Windows XP (KB928843) Security Update for Windows XP (KB929123) Security Update for Windows XP (KB929969) Security Update for Windows XP (KB930178) Security Update for Windows XP (KB931261) Security Update for Windows XP (KB931768) Security Update for Windows XP (KB931784) Security Update for Windows XP (KB932168) Security Update for Windows XP (KB933566) Security Update for Windows XP (KB935839) Security Update for Windows XP (KB935840) Smart Menus (Windows Live Toolbar) SmartSound Quicktracks Plugin Splinter Cell Pandora Tomorrow Spybot - Search & Destroy 1.4 Steam™ Studio 9 Tabbed Browsing (Windows Live Toolbar) TeamSpeak 2 RC2 The Sims 2 Update for Windows XP (KB898461) Update for Windows XP (KB900485) Update for Windows XP (KB908531) Update for Windows XP (KB910437) Update for Windows XP (KB911280) Update for Windows XP (KB916595) Update for Windows XP (KB920872) Update for Windows XP (KB922582) Update for Windows XP (KB927891) Update for Windows XP (KB929338) Update for Windows XP (KB930916) Update for Windows XP (KB931836) Uru - Ages Beyond Myst Ventrilo Client Ventrilo Server Winamp (remove only) Windows Installer 3.1 (KB893803) Windows Installer 3.1 (KB893803) Windows Live Favorites for Windows Live Toolbar Windows Live Messenger Windows Live Outlook Toolbar (Windows Live Toolbar) Windows Live Sign-in Assistant Windows Live Toolbar Windows Live Toolbar Windows Live Toolbar Extension (Windows Live Toolbar) Windows Live Toolbar Feed Detector (Windows Live Toolbar) Windows Media Format 11 runtime Windows Media Format 11 runtime Windows Media Player 11 Windows Media Player 11 Windows XP Hotfix - KB873339 Windows XP Hotfix - KB885835 Windows XP Hotfix - KB885836 Windows XP Hotfix - KB885884 Windows XP Hotfix - KB886185 Windows XP Hotfix - KB887472 Windows XP Hotfix - KB888302 Windows XP Hotfix - KB890859 Windows XP Hotfix - KB891781 Windows XP Service Pack 2 WinRAR archiver World of Warcraft
Post #13
Your log looks good. If you have no more malware-related problems that you are aware of, just give me the OK and we can start the final but essential cleanup procedures and recommendations.

Trevuren
Post #15
Congratulations, your log shows that your SYSTEM IS CLEAN

There are a few things you must do once you are completely clean:

1. Please DELETE Malicious Items from the AVG AntiSpyware Quarantine

A. Open AVG AntiSpyware by double clicking its icon located in the System Tray down by the clock.

B. Click on "Infections" on the AVG AntiSpyware Toolbar, then select the "Quarantine Tab"

C. Choose "Select All" at the bottom of the AVG AntiSpyware window, then click on the "Remove Finally" button and EXIT the program.


2. Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

3. Now Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
Here are some tips to reduce the potential for spyware infection in the future:

Make sure you keep your Windows OS current by visiting Windows update
regularly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.

I strongly recommend installing the following applications:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
To protect yourself further:
  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
And also see TonyKlein's good advice
So how did I get infected in the first place?

Regards,

Trevuren

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI