This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Please Help

3 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Logfile of HijackThis v1.99.1
Scan saved at 2:30:12 PM, on 7/8/2007
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\KEYBDMGR.EXE
C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\PTSNOOP.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MYWEBSEARCH\BAR\1.BIN\MWSOEMON.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\HBTOOLS\BIN\4.8.4.0\HBTOEADDON.EXE
C:\PROGRAM FILES\EACCELERATION\STATION\STATION.EXE
C:\PROGRAM FILES\ACCELERATION SOFTWARE\ANTI-VIRUS\STOPSIGNAV.EXE
C:\PROGRAM FILES\WINPOP\WINPOP.EXE
C:\PROGRAM FILES\KODAK\KODAK EASYSHARE SOFTWARE\BIN\EASYSHARE.EXE
C:\PROGRAM FILES\KODAK\KODAK SOFTWARE UPDATER\7288971\PROGRAM\KODAK SOFTWARE UPDATER.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\HBTOOLS\HBTV\HBTV.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\MYSPACE\IM\MYSPACEIM.EXE
C:\WINDOWS\WUAUCLT.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\HBTOOLS\BIN\4.8.4.0\HBTSRV.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://resultsmaster.com/SmartOffers/Servi…omeLeftPane.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN0\YT.DLL
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\PROGRAM FILES\MYWEBSEARCH\SRCHASTT\1.BIN\MWSSRCAS.DLL
F1 - win.ini: load=ptsnoop.exe
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN0\YT.DLL
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRAM FILES\YAHOO!\COMMON\YIESRVC.DLL
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\PROGRAM FILES\MYWEBSEARCH\BAR\1.BIN\MWSBAR.DLL
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\PROGRAM FILES\MYWEBSEARCH\SRCHASTT\1.BIN\MWSSRCAS.DLL
O2 - BHO: HbTools - {74CC49F7-EB32-4A08-B204-948962A6E3DB} - C:\PROGRAM FILES\HBTOOLS\BIN\4.8.4.0\HBTHOSTIE.DLL
O2 - BHO: (no name) - {172D0984-8D70-4D21-A6BF-7AA55D6CB33E} - \
O2 - BHO: (no name) - {F4002052-AB29-4B33-8C8D-0E99084564EC} - C:\WINDOWS\SYSTEM\JKKHG.DLL
O2 - BHO: TVEngine Helper /fleok=1D8A83A5C2E6107C91A475760EA83FA5EF80752B94E2DC7F597B40283EC3 - {4B18DD50-C996-44fc-AC52-0FECFF82ED58} - C:\PROGRAM FILES\HBTOOLS\HBTV\HBTVHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN0\YT.DLL
O3 - Toolbar: H&otbar - {74CC49F7-EB32-4A08-B204-948962A6E3DB} - C:\PROGRAM FILES\HBTOOLS\BIN\4.8.4.0\HBTHOSTIE.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [My Web Search Bar] rundll32 C:\PROGRA~1\MYWEBS~1\BAR\1.BIN\MWSBAR.DLL,S
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\BAR\1.BIN\MWSOEMON.EXE
O4 - HKLM\..\Run: [KodakCCS] C:\Program Files\Common Files\KODAK\KODAK_DR\KodakCCS.exe –pdr: "C:\Program Files\Common Files\KODAK\KODAK_DR\dcmnter.pdr"
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [HbTools] C:\Program Files\HbTools\Bin\4.8.4.0\HbtOEAddOn.exe
O4 - HKLM\..\Run: [gptpjxvg] C:\WINDOWS\SYSTEM\paaifits.exe
O4 - HKLM\..\Run: [MSServer] rundll32.exe C:\WINDOWS\SYSTEM\JKKHG.DLL,Start
O4 - HKLM\..\Run: [SoftwareStation] "C:\Program Files\eAcceleration\Station\station.exe" /b Startup
O4 - HKLM\..\Run: [webscan] "C:\PROGRAM FILES\ACCELERATION SOFTWARE\ANTI-VIRUS\STOPSIGNAV.EXE" -k
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [Keyboard Manager] C:\Program Files\Netropa\One-touch Multimedia Keyboard\MMKeybd.exe
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\BAR\1.BIN\MWSOEMON.EXE
O4 - HKCU\..\Run: [WinPop] C:\Program Files\WinPop\winpop.exe
O4 - Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/…?p=ZCxdm492YYUS
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRAM FILES\YAHOO!\COMMON\YIESRVC.DLL
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/f…p1.0.0.15-3.cab
O16 - DPF: {8C875948-9C60-4381-9248-0DF180542D53} (HbtInstObj) - http://installs.hotbar.com/installs/hbtool…ams/hbtools.cab
O16 - DPF: {DD8C9372-35FD-4F7D-8CE4-909ABCFAB2C5} - ms-its:mhtml:file://c:\\nores.mht!http://adxtend.net/code/chm/xpre.chm::/xpreload.ocx
This should be a challemge. Your log is just full of bad items.

1. I need you to go to Add/Remove programs and UNINSTALL the following programs if present (They are all consirdered malware):

HBTools
EAcceleration
MyWebSearch and anything starting with MyWebSearch
WinPop



2. Restart your system

3. Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

We need to make sure all hidden files are showing so please:
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
* Click Start, Programs and Accessories and open Windows Explorer.
* Select a hard drive from the left hand side of the Windows Explorer window.
* Select View the Entire contents of this drive



Please RUN HijackThis.
. Click the SCAN button to produce a log.

Place a check mark beside each one of the following items:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://resultsmaster.com/SmartOffers/Servi…omeLeftPane.htm
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\PROGRAM FILES\MYWEBSEARCH\SRCHASTT\1.BIN\MWSSRCAS.DLL
F1 - win.ini: load=ptsnoop.exe
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\PROGRAM FILES\MYWEBSEARCH\BAR\1.BIN\MWSBAR.DLL
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\PROGRAM FILES\MYWEBSEARCH\SRCHASTT\1.BIN\MWSSRCAS.DLL
O2 - BHO: HbTools - {74CC49F7-EB32-4A08-B204-948962A6E3DB} - C:\PROGRAM FILES\HBTOOLS\BIN\4.8.4.0\HBTHOSTIE.DLL
O2 - BHO: (no name) - {172D0984-8D70-4D21-A6BF-7AA55D6CB33E} - \
O2 - BHO: (no name) - {F4002052-AB29-4B33-8C8D-0E99084564EC} - C:\WINDOWS\SYSTEM\JKKHG.DLL
O2 - BHO: TVEngine Helper /fleok=1D8A83A5C2E6107C91A475760EA83FA5EF80752B94E2DC7F597B40283EC3 - {4B18DD50-C996-44fc-AC52-0FECFF82ED58} - C:\PROGRAM FILES\HBTOOLS\HBTV\HBTVHELPER.DLL
O3 - Toolbar: H&otbar - {74CC49F7-EB32-4A08-B204-948962A6E3DB} - C:\PROGRAM FILES\HBTOOLS\BIN\4.8.4.0\HBTHOSTIE.DLL
O4 - HKLM\..\Run: [My Web Search Bar] rundll32 C:\PROGRA~1\MYWEBS~1\BAR\1.BIN\MWSBAR.DLL,S
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\BAR\1.BIN\MWSOEMON.EXE
O4 - HKLM\..\Run: [HbTools] C:\Program Files\HbTools\Bin\4.8.4.0\HbtOEAddOn.exe
O4 - HKLM\..\Run: [gptpjxvg] C:\WINDOWS\SYSTEM\paaifits.exe
O4 - HKLM\..\Run: [MSServer] rundll32.exe C:\WINDOWS\SYSTEM\JKKHG.DLL,Start
O4 - HKLM\..\Run: [SoftwareStation] "C:\Program Files\eAcceleration\Station\station.exe" /b Startup
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\BAR\1.BIN\MWSOEMON.EXE
O4 - HKCU\..\Run: [WinPop] C:\Program Files\WinPop\winpop.exe
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/…?p=ZCxdm492YYUS
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/f…p1.0.0.15-3.cab
O16 - DPF: {8C875948-9C60-4381-9248-0DF180542D53} (HbtInstObj) - http://installs.hotbar.com/installs/hbtool…ams/hbtools.cab
O16 - DPF: {DD8C9372-35FD-4F7D-8CE4-909ABCFAB2C5} - ms-its:mhtml:file://c:\\nores.mht!http://adxtend.net/code/chm/xpre.chm::/xpreload.ocx





Now with all the items selected and all windows closed except for HJT, delete them by clicking the FIX checked button. Close the HijackThis window and Reboot Your System in Safe Mode

How to Start To Safe Mode Using the F8 method in Windows 98/98SE/ME

To start your computer in Safe Mode:
*turn the computer on
*as the computer restarts, press and hold down the Ctrl key until the Windows 98 startup menu appears. (This also works with the F8 key following the same steps)
*Choose Safe mode from the startup menu,
*press Enter
*Windows starts in Safe mode.
*Restart your computer when finished troubleshooting

Using Windows Explorer, locate the following files/folders (with all their content), and DELETE them (if they are present):

C:\PROGRAM FILES\MYWEBSEARCH<==Folder and all its content
C:\PROGRAM FILES\HBTOOLS<==Folder and all its content
C:\PROGRAM FILES\EACCELERATION<==Folder and all its content
C:\PROGRAM FILES\WINPOP<==Folder and all its content
ptsnoop.exe<== File. You will have to do a Search for this one using Qindows Search Function
C:\WINDOWS\SYSTEM\JKKHG.DLL<==File
C:\WINDOWS\SYSTEM\paaifits.exe<==File
C:\WINDOWS\SYSTEM\JKKHG.DLL<==File
C:\WINDOWS\web<==Folder and all its content

Exit Explorer, and REBOOT BACK INTO NORMAL MODE

Finally, RUN Hijackthis again and produce a new HJT log. Post it in the forum so we can check how everything looks now.

Regards,

Trevuren

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI