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Help With Hjt

7 min read

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Post #1
The problems with my PC include: pop-up windows coming up all with CiD: at top of window tab, redirecting to different websites when clicking on links or directly typing in addresses, pages not loading, advertisement audio coming through speakers when no apparent window is open, CPU usage bouncing from 5% to 99% when no programs are open, computer completely freezing so I have to manually shut down. I have both Ad-Aware and EZ Trust Anti-virus and Pest Patrol running, but they don't seem to be stopping these problems. Can someone help? Here is my Hijack This log:

Logfile of HijackThis v1.99.1
Scan saved at 12:36:02 AM, on 7/8/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust PestPatrol\PPActiveDetection.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\NCLAUNCH.EXe
C:\Program Files\Internet Explorer\iexplore.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZENG12.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dogpile.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dogpile.com/info.dogpl/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.dogpile.com/info.dogpl.toolbar/…orms/search.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.dogpile.com/info.dogpl.toolbar/…orms/search.htm
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.5672\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TotalRecorderScheduler] "C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [default dupe vc wma] C:\Documents and Settings\All Users\Application Data\Hold Loud Default Dupe\Birduser.exe
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust EZ Armor\eTrust PestPatrol\PPActiveDetection.exe"
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup -s
O4 - HKCU\..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe
O4 - HKCU\..\Run: [AMOK NURB] C:\DOCUME~1\Owner\APPLIC~1\TYPEHI~1\Bleh acid.exe
O8 - Extra context menu item: Dogpile Cursor Search - C:\Documents and Settings\All Users\Application Data\Infospace\DogpileToolbar\contextsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {85D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin class) - http://secure2.comned.com/signuptemplates/…login-devel.cab
O16 - DPF: {BE833F39-1E0C-468C-BA70-25AAEE55775E} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{70F7F137-8C9B-46CF-B906-808F2C162261}: NameServer = 85.255.114.73,85.255.112.227
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.73 85.255.112.227
O17 - HKLM\System\CS1\Services\Tcpip\..\{70F7F137-8C9B-46CF-B906-808F2C162261}: NameServer = 85.255.114.73,85.255.112.227
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.73 85.255.112.227
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Post #2
_________________________________
Welcome to the Forums.

The fixes we will use are specific to your problems and should only be used for this issue on this machine.

Please only use this topic to reply to. Do not start another thread.
If any other issues arise let me know.
The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear. So lets do this to the end!
Please if you decide to seek help at another forum let us know. There is a shortage of helpers and tying 2 of us up is a waste of time.
If you have any questions about any advice given here please STOP and ask!




PLEASE PRINT THESE INSTRUCTIONS OUT OR SAVE/COPY THEM TO YOUR DESKTOP
since you will have to restart your computer during the fix.


Although NewDotNet does not claim to be spyware, it has been associated with computer instability in certain situations. Both SaveNow and NewDotNet have been linked for computer instability according to the MS Knowledge Base Article 302463.

For more information, please see the following:

What is SaveNow and/or New.Net?
Foistware: New Net, Inc. (NewDotNet) DLL

I recommend that you remove NewDotNet .
=======================================================================


To uninstall the New.Net or NewDotNet:
  • Click Start, point to Settings, and then click Control Panel.
  • In Control Panel, double-click Add or Remove Programs.
  • In Add or Remove Programs, highlight New.Net or NewDotNet, click Remove.
  • Close the Add or Remove Programs and the Control Panel windows.
If it is not listed, follow these instructions:
  • From a computer that has Internet access, click on
    NewDotNet Removal
  • If you get "the page cannot be displayed" when clicking on the removal link, you may have winhelp's mvps hosts file installed, as www.newdotnet.com is a blocked site
  • Download and save uninstall6_90.exe (New.Net/Support/Uninstall exe file) to the Desktop.
  • Go to the Desktop and double-click on uninstall6_90.exe
  • Click on the OK button.
  • After removal, reboot.




___________________________________________

Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.


Next:
Click Start> Run> type in CMD tap enter key
Copy/Paste: ipconfig /flushdns



Once the desktop loads please post the text that will open (report.txt) and a new Hijackthis log.


If you have internet connection problems do this:

Please go to Start -> Control Panel, and choose Network Connections.
Then right click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and left click on properties.
Double-click on the Internet Protocol (TCP/IP) item and select the radio button that says Obtain DNS servers automatically. Click OK twice, and restart your computer.






______________________________
HJT
Run hijackthis and choose scan only and place a check by the following lines if present.
Close all other windows and browsers except HJT before clicking on Fix Checked



O16 - DPF: {85D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin class) - http://secure2.comned.com/signuptemplates/…login-devel.cab <http://secure2.comned.com/signuptemplates/securelogin-devel.cab>
O17 - HKLM\System\CCS\Services\Tcpip\..\{70F7F137-8C9B-46CF-B906-808F2C162261}: NameServer = 85.255.114.73,85.255.112.227
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.73 85.255.112.227
O17 - HKLM\System\CS1\Services\Tcpip\..\{70F7F137-8C9B-46CF-B906-808F2C162261}: NameServer = 85.255.114.73,85.255.112.227
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.73 85.255.112.227


_____________________________
In your next reply I would like to see:
  • A new HJT log
  • The report from Fix Wareout (report.txt)


    There will be more to do.
Post #3
Thanks so much for your help! Here are the new logs.

HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 9:37:48 AM, on 7/8/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust PestPatrol\PPActiveDetection.exe
C:\WINDOWS\NCLAUNCH.EXe
C:\Program Files\iPod\bin\iPodService.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dogpile.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dogpile.com/info.dogpl/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.dogpile.com/info.dogpl.toolbar/…orms/search.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.dogpile.com/info.dogpl.toolbar/…orms/search.htm
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.5672\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TotalRecorderScheduler] "C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [default dupe vc wma] C:\Documents and Settings\All Users\Application Data\Hold Loud Default Dupe\Birduser.exe
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust EZ Armor\eTrust PestPatrol\PPActiveDetection.exe"
O4 - HKCU\..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe
O4 - HKCU\..\Run: [AMOK NURB] C:\DOCUME~1\Owner\APPLIC~1\TYPEHI~1\Bleh acid.exe
O8 - Extra context menu item: Dogpile Cursor Search - C:\Documents and Settings\All Users\Application Data\Infospace\DogpileToolbar\contextsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {BE833F39-1E0C-468C-BA70-25AAEE55775E} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe



Fix Wareout report:
Username "Owner" - 2007-07-08 9:25:50 [Fixwareout edited 2007/07/05]

»»»»»Prerun check
HKLM\SOFTWARE\~\Winlogon\ "System"="kdcfk.exe"

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
"nameserver"="85.255.114.73 85.255.112.227" HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{F6922147-5E6A-45B9-8D05-F005CF16A42D}
"DhcpNameServer"="[removed],[removed]"
Could not flush the DNS Resolver Cache: Function failed during execution.


System was rebooted successfully.

»»»»» Postrun check
HKLM\SOFTWARE\~\Winlogon\ "system"=""
….
….
»»»»» Misc files.
….
»»»»» Checking for older varients.
….
»»»»» Other
C:\WINDOWS\Temp\kdcfk.ren 66453 08/04/2004


C:\Program Files\DirectVideo < Found
Additional tools are recomended.

»»»»» Current runs (hklm hkcu "run" Keys Only)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BCMSMMSG"="BCMSMMSG.exe"
"IgfxTray"="C:\\WINDOWS\\System32\\igfxtray.exe"
"HotKeysCmds"="C:\\WINDOWS\\System32\\hkcmd.exe"
"QOELOADER"="\"C:\\Program Files\\CA\\eTrust EZ Armor\\eTrust Anti-Spam\\QSP-2.1.215.5\\QOELoader.exe\""
"CaAvTray"="\"C:\\Program Files\\CA\\eTrust EZ Armor\\eTrust EZ Antivirus\\CAVTray.exe\""
"CAVRID"="\"C:\\Program Files\\CA\\eTrust EZ Armor\\eTrust EZ Antivirus\\CAVRID.exe\""
"Zone Labs Client"="\"C:\\Program Files\\CA\\eTrust EZ Armor\\eTrust EZ Firewall\\ca.exe\""
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
"HP Software Update"="C:\\Program Files\\HP\\HP Software Update\\HPWuSchd2.exe"
"TotalRecorderScheduler"="\"C:\\Program Files\\HighCriteria\\TotalRecorder\\TotRecSched.exe\""
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.6.0_01\\bin\\jusched.exe\""
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
"default dupe vc wma"="C:\\Documents and Settings\\All Users\\Application Data\\Hold Loud Default Dupe\\Birduser.exe"
"eTrustPPAP"="\"C:\\Program Files\\CA\\eTrust EZ Armor\\eTrust PestPatrol\\PPActiveDetection.exe\""

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NCLaunch"="C:\\WINDOWS\\NCLAUNCH.EXe"
"AMOK NURB"="C:\\DOCUME~1\\Owner\\APPLIC~1\\TYPEHI~1\\Bleh acid.exe"
….
Hosts file was reset, If you use a custom hosts file please replace it
»»»»» End report »»»»»
Post #4 last edited
Uninstall the following via Add/Remove Programs, if present :
CiD Help
CiD Manager
Messenger plus or messenger plus and client
Download Plugin for Internet Explorer
Bitdownload
Zone Media
WinZix
Search Plugin
Bitgrabber
BitRol
Netpumper
In case, during the uninstall, when asked for the uninstall Verification, please enter the numbers that will appear in the window.
Then reboot.

___________________________________________________



Please Download NoLop to your desktop from one of the links below…
NO LOP
  • First close any other programs you have running as this will require a reboot
  • Double click NoLop.exe to run it
  • Now click the button labelled "Search and Destroy"
    <>
  • When scanning is finished you will be prompted to reboot only if infected, Click OK
  • Now click the "REBOOT" Button.
  • A Message should popup from NoLop. If not, double click the program again and it will finish Please Post the contents of C:\NoLop.log along with a fresh HijackThis log
–If you receive an error, "mscomctl.ocx or one of its dependencies are not correctly registered," please download mscomctl.ocx to your system32 folder then rerun the program.–




______________________________
HJT
Run hijackthis and choose scan only and place a check by the following lines if present.
Close all other windows and browsers except HJT before clicking on Fix Checked


O4 - HKCU\..\Run: [AMOK NURB] C:\DOCUME~1\Owner\APPLIC~1\TYPEHI~1\Bleh acid.exe



_____________________________
Submit a file to Jotti
Please go here : http://virusscan.jotti.org/
On top of the page there is a field to add the filepath, copy and paste this file path:


C:\Documents and Settings\All Users\Application Data\Hold Loud Default Dupe\Birduser.exe


Then hit Submit
The scan will take a while before the result comes up so please be patient.
Then copy the result and post it here in this thread.

If Jotti's service load is too high, you can use the following scanner instead:
http://www.virustotal.com/xhtml/index_en.html



______________________________
In your next reply I would like to see:
  • A new HJT log
  • The report from No LOp {C:\NoLop.log}
  • The report from Jottis or virus total
Post #5
Jotti could not even scan, giving the message, "The file you uploaded is 0 bytes. It is very likely a firewall or a piece of malware is prohibiting you from uploading this file". Same for Virus Total. HJT did not list the line you wanted checked, so nothing was fixed there. And, I didn't have to reboot after NO LOP because it said there were no infected files found. Hopefully this is all good news…

HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 2:11:18 PM, on 7/8/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust PestPatrol\PPActiveDetection.exe
C:\WINDOWS\NCLAUNCH.EXe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dogpile.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dogpile.com/info.dogpl/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.dogpile.com/info.dogpl.toolbar/…orms/search.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.dogpile.com/info.dogpl.toolbar/…orms/search.htm
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.5672\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TotalRecorderScheduler] "C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust EZ Armor\eTrust PestPatrol\PPActiveDetection.exe"
O4 - HKCU\..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe
O8 - Extra context menu item: Dogpile Cursor Search - C:\Documents and Settings\All Users\Application Data\Infospace\DogpileToolbar\contextsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {BE833F39-1E0C-468C-BA70-25AAEE55775E} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

No Lop log:
NoLop! Log by Skate_Punk_21

Fix running from: C:\Documents and Settings\[removed]\Desktop
[7/8/2007]
[2:07:23 PM]

—Infection Files Found/Removed—
NO INFECTION FILES FOUND - Cleaning Aborted.

—Listing AppData sub directories—

C:\Documents and Settings\All Users\Application Data\Adobe
C:\Documents and Settings\All Users\Application Data\Apple Computer
C:\Documents and Settings\All Users\Application Data\Ca
C:\Documents and Settings\All Users\Application Data\Firstclass
C:\Documents and Settings\All Users\Application Data\Google
C:\Documents and Settings\All Users\Application Data\Hp
C:\Documents and Settings\All Users\Application Data\Infospace
C:\Documents and Settings\All Users\Application Data\Microsoft
C:\Documents and Settings\All Users\Application Data\Msn6
C:\Documents and Settings\All Users\Application Data\Temp – EMPTY Directory
C:\Documents and Settings\All Users\Application Data\Trymedia
C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage
C:\Documents and Settings\Default User\Application Data\Microsoft
C:\Documents and Settings\Localservice\Application Data\Microsoft
C:\Documents and Settings\Networkservice\Application Data\Microsoft
C:\Documents and Settings\Owner\Application Data\Adobe
C:\Documents and Settings\Owner\Application Data\Apple Computer
C:\Documents and Settings\Owner\Application Data\Google
C:\Documents and Settings\Owner\Application Data\Help – EMPTY Directory
C:\Documents and Settings\Owner\Application Data\Hp
C:\Documents and Settings\Owner\Application Data\Identities
C:\Documents and Settings\Owner\Application Data\Infospace
C:\Documents and Settings\Owner\Application Data\Installshield
C:\Documents and Settings\Owner\Application Data\Lavasoft
C:\Documents and Settings\Owner\Application Data\Macromedia
C:\Documents and Settings\Owner\Application Data\Microsoft
C:\Documents and Settings\Owner\Application Data\Mozilla
C:\Documents and Settings\Owner\Application Data\Msn6
C:\Documents and Settings\Owner\Application Data\Officeupdate12
C:\Documents and Settings\Owner\Application Data\Real
C:\Documents and Settings\Owner\Application Data\Roxio
C:\Documents and Settings\Owner\Application Data\Stormfront
C:\Documents and Settings\Owner\Application Data\Sun
C:\Documents and Settings\Owner\Application Data\Talkback
C:\Documents and Settings\Owner\Application Data\Utorrent
C:\Documents and Settings\Owner\Application Data\Wal-mart Digital Photo Viewer
Post #6
Did you happen to find any of the programs to remove that I mentioned ? Or any others you didn't recognize ?

Such as :
CiD Help
CiD Manager
Messenger plus or messenger plus and client
Download Plugin for Internet Explorer
Bitdownload
Zone Media
WinZix
Search Plugin
Bitgrabber
BitRol
Netpumper

__________________________________________
You need to update SunJava for security reasons.
Updating Java:
Download the latest version of
Java Runtime Environment (JRE) 6u2
  • Scroll down to where it says "Java Runtime Environment (JRE) 6u1… allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name. It should have the [external image: Posted Image] icon next to it.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u2-windows-i586-p.exe to install the newest version.
___________________________________


Let's get one more quick scan to be sure.



1. Download Combo fix from one of these locations.
http://www.techsupportforum.com/sectools/sUBs/ComboFix.exe
http://download.bleepingcomputer.com/sUBs/ComboFix.exe

combofix.exe
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

_________________________________



In your next reply I would like to see:
  • A new HJT log
  • The report from Combo Fix
  • Let me know how things seem to be running now.
Post #7
The only programs I found to remove were CiD Help and WinZix. The rest looked ok. I have had problems downloading some of the programs, but finally got them and ran them. FixWareout reuns everytime I reboot - should this be happening? EZ Firewall Alert tells me that "Generic Host Process for Win32 Services is trying to act as a server" and "CA Antivirus System Tray Application is trying to access the internet". Do you know if I should be allowing or denying these? My CPU Usage still jumps from 2% to 85% within seconds, but not sure if that is an issue or not. The internet is working great, though! No pop-up windows or redirecting and the PC hasn't frozen since. Here are the logs:

Logfile of HijackThis v1.99.1
Scan saved at 9:44:43 PM, on 7/8/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust PestPatrol\PPActiveDetection.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\NCLAUNCH.EXe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dogpile.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.dogpile.com/info.dogpl.toolbar/…orms/search.htm
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.5672\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TotalRecorderScheduler] "C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust EZ Armor\eTrust PestPatrol\PPActiveDetection.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKCU\..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe
O8 - Extra context menu item: Dogpile Cursor Search - C:\Documents and Settings\All Users\Application Data\Infospace\DogpileToolbar\contextsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {BE833F39-1E0C-468C-BA70-25AAEE55775E} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

07/08/2007 09:15 PM	  4878	–a–c—	C:\Qoobox\Quarantine\Registry_backups\services_nm.reg.cf
12/07/2006 01:50 PM	  104	–a——	C:\Qoobox\Quarantine\C\DOCUME~1\Owner\Desktop\Internet.lnk.vir


Folder PATH listing
Volume serial number is 5058-335E
C:\QOOBOX
\—Quarantine
	+—C
	|   \—DOCUME~1
	|	   \—Owner
	|		   \—Desktop
	|				   Internet.lnk.vir
	|				   
	\—Registry_backups
			services_nm.reg.cf

"Owner" - 2007-07-08 21:12:06 - ComboFix 07-07-09.3 - Service Pack 2


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


C:\DOCUME~1\Owner\Desktop\internet.lnk


((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))


——-\nm


((((((((((((((((((((((((( Files Created from 2007-06-09 to 2007-07-09 )))))))))))))))))))))))))))))))


2007-07-08 21:10 51,200 –a—— C:\WINDOWS\nircmd.exe
2007-07-08 14:07 106 –a–c— C:\delete.bat
2007-07-08 09:25 5,153 –a–c— C:\dnsbak.reg
2007-06-27 21:46 d——– C:\Program Files\Common Files\Wise Installation Wizard
2007-06-08 07:22 172,032 –a—— C:\WINDOWS\system32\binkw32.dll
2007-06-08 07:22 d——– C:\Program Files\Core Design


(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

2007-07-09 01:00:17 ——– d—–w C:\DOCUME~1\Owner\APPLIC~1\uTorrent
2007-07-08 12:35:32 62,024 —-a-w C:\DOCUME~1\Owner\APPLIC~1\GDIPFONTCACHEV1.DAT
2007-07-06 19:13:55 ——– d—–w C:\Program Files\Diablo II
2007-07-06 19:12:35 43,520 —-a-w C:\WINDOWS\system32\CmdLineExt03.dll
2007-07-05 13:03:58 630,200 —-a-w C:\WINDOWS\system32\drivers\VetEFile.sys
2007-07-05 13:03:58 108,392 —-a-w C:\WINDOWS\system32\drivers\VetEBoot.sys
2007-06-28 01:47:56 ——– d—–w C:\DOCUME~1\Owner\APPLIC~1\Lavasoft
2007-06-28 01:47:35 ——– d—–w C:\Program Files\Lavasoft
2007-06-21 02:43:32 ——– d—–w C:\DOCUME~1\Owner\APPLIC~1\Wal-Mart Digital Photo Viewer
2007-06-06 10:51:13 ——– d—–w C:\Program Files\SIMU
2007-06-05 01:13:39 ——– d—–w C:\DOCUME~1\Owner\APPLIC~1\Apple Computer
2007-06-05 00:34:41 ——– d—–w C:\Program Files\iTunes
2007-06-05 00:34:31 ——– d—–w C:\Program Files\iPod
2007-06-05 00:34:02 ——– d—–w C:\Program Files\QuickTime
2007-06-05 00:32:25 ——– d—–w C:\Program Files\Apple Software Update
2007-06-04 13:07:50 ——– d—–w C:\Program Files\uTorrent
2007-06-01 03:38:11 ——– d—–w C:\Program Files\Azureus
2007-05-27 00:25:22 ——– d—–w C:\Program Files\Picasa2
2007-05-27 00:24:19 ——– d—–w C:\Program Files\Analog Devices
2007-05-27 00:24:16 ——– d—–w C:\Program Files\Windows NT
2007-05-22 22:57:08 ——– d—–w C:\Program Files\Google
2007-05-16 15:12:02 683,520 —-a-w C:\WINDOWS\system32\inetcomm.dll
2007-04-25 14:21:15 144,896 —-a-w C:\WINDOWS\system32\schannel.dll
2007-04-18 16:12:23 2,854,400 —-a-w C:\WINDOWS\system32\msi.dll
2007-04-17 02:47:36 33,624 —-a-w C:\WINDOWS\system32\wups.dll
2007-04-17 02:45:54 1,710,936 —-a-w C:\WINDOWS\system32\wuaueng.dll
2007-04-17 02:45:48 549,720 —-a-w C:\WINDOWS\system32\wuapi.dll
2007-04-17 02:45:42 325,976 —-a-w C:\WINDOWS\system32\wucltui.dll
2007-04-17 02:45:36 203,096 —-a-w C:\WINDOWS\system32\wuweb.dll
2007-04-17 02:45:28 92,504 —-a-w C:\WINDOWS\system32\cdm.dll
2007-04-17 02:45:20 53,080 —-a-w C:\WINDOWS\system32\wuauclt.exe
2007-04-17 02:45:20 43,352 —-a-w C:\WINDOWS\system32\wups2.dll


((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))


*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
10/23/2006 12:08 AM 62080 –a—— C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
06/14/2007 06:32 PM 509592 –a—— C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
01/20/2007 12:55 AM 2403392 -ra—— c:\program files\google\googletoolbar3.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
05/17/2007 09:46 AM 324536 –a—— C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.5672\swg.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BCMSMMSG"="BCMSMMSG.exe" [08/29/2003 05:59 AM C:\WINDOWS\BCMSMMSG.exe]
"QOELOADER"="C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe" [12/07/2006 01:28 PM]
"CaAvTray"="C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe" [12/07/2006 01:28 PM]
"CAVRID"="C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe" [12/07/2006 01:28 PM]
"Zone Labs Client"="C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe" [01/26/2005 04:43 AM]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [12/09/2006 04:23 PM]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [05/12/2005 12:12 AM]
"TotalRecorderScheduler"="C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe" [05/12/2006 02:32 AM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [04/27/2007 09:41 AM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [06/01/2007 04:51 PM]
"eTrustPPAP"="C:\Program Files\CA\eTrust EZ Armor\eTrust PestPatrol\PPActiveDetection.exe" [12/07/2006 01:27 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" [06/14/2007 06:32 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NCLaunch"="C:\WINDOWS\NCLAUNCH.EXe" [01/05/2007 12:20 AM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\runonce]
"combofix"=C:\WINDOWS\system32\cmd.exe /c C:\ComboFix\Combobatch.bat


Contents of the 'Scheduled Tasks' folder
2007-07-08 18:29:01 C:\WINDOWS\tasks\AppleSoftwareUpdate.job

**************************************************************************

catchme 0.3.915 W2K/XP/Vista - rootkit detector by Gmer, http://www.gmer.net
Rootkit scan 2007-07-08 21:17:33
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************

Completion time: 07/08/2007 21:21:28 - machine was rebooted
C:\ComboFix-quarantined-files.txt … 07/08/2007 09:21 PM

— E O F —
Post #8
Also, I heard that if you use any Peer to Peer file sharing program, Peer Guardian is a great way to protect your PC. Is this true and would it help prevent these problems from arising again?
Post #9
Yes. Both of those programs that are trying to acsess the internet are OK.

_____________________________________

No matter which P2P program you use you always have to be careful. This is a very easy way to catch bad stuff. P2P gaurdian is a help.

___________________________________________


Check your favorites folder for these and any others that may have been added by malware.
Delete them if they are.
Website Hosting.lnk
Bingo .lnk
Casino Online.lnk
Printer Cartridges.lnk
Card Games.lnk
Poker .lnk
Investing .lnk
Internet .lnk
Travel .lnk
Explore Internet.lnk
MP3 Downloads.lnk

__________________________________
Delete fixwareout.exe and C:\fixwareout the entire folder.

__________________________________

Lets try and fix a few things you don't need running at start up . These programs will still run when you need or ask them to. This may help with cPU spiking to 85%.



____________________________
You have QuickTime running at Startup. This is QuickTime's system tray icon and not necessary for the program to function properly. It is considered to be a resource hog.
You will still be able to start it manually if you need it. You can fix this with HijackThis, but you will need to change the setting in QuickTime
Player itself to keep it from resetting itself.. This is the item to fix in HijackThis:

O4 - HKLM\\..\\Run: [QuickTime Task] "C:\\Program Files\\QuickTime\\qttask.exe" -atboottime

______________________________
You have iTunesHelper.exe running at Startup. iTunesHelper.exe is a process belonging to Itunes MP3 streaming tool
by Apple which allows you to play MP3's. This process speeds up iTunes when it starts, and the program also monitors
for connected iPod devices. This program is not required to start automatically as you can start it manually if you need it.
It is advised that you disable this program so that it does not take up necessary resources. It may be worthwhile to fix it with HijackThis.
This is the item to fix in HijackThis:

O4 - HKLM\\..\\Run: [iTunesHelper] C:\\Program Files\\iTunes\\iTunesHelper.exe
______________________________
You have RealPlayer running at Startup. This is RealPlayer's autoupdate program and is not necessary for the program to function properly.
It is considered to be a resource hog. You will still be able to start it manually if you need it. You can fix this with HijackThis, but you will
need to change the setting in RealPlayer itself to keep it from resetting itself.. This is the item to fix in HijackThis:

O4 = HKLM\\..\\Run: [TkBellExe] "C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe" = osboot
_____________________________

You may also have HJT fix this line.

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
You can go to HP.com and check for any updates you may need manually if you like.

_____________________________


Lets get another scan to be sure nothing is hiding.



______________________________

Download and install CCleaner from here


If you use either the Firefox or Mozilla browsers, the box to uncheck for Cookies is on the Applications tab, under Firefox/Mozilla.
  • Set Cookie Retention.
    Click on the Options block on the left, then choose Cookies.
    Under the Cookies to delete pane, highlight any cookies you would like to retain permanently (those companies or sites with which you regularly visit or do business), and click the right arrow > to move them to the Cookies to keep pane.
  • Reset Temp File Removal for Regular Use.
    Click on the Options block on the left. Select the Advanced button.
    Check "Only delete files in Windows Temp folders older than 48 hours".


    Now run the program and click on Run Cleaner
    ( Do not use the Issues block to clean anything with this program. It is for experts only and it is risky).
_________________________________




_________________________________
Please do an online scan with Kaspersky Online Scanner
Click on Kaspersky Online Scanner
You will be promted to install an ActiveX component from Kaspersky, Click Yes.
The program will launch and then start to download the latest definition files.
Once the scanner is installed and the definitions downloaded, click Next.
Now click on Scan Settings
In the scan settings make sure that the following are selected:
Scan using the following Anti-Virus database:

Extended (If available otherwise Standard)
Scan Options:
Scan Archives
Scan Mail Bases
Click OK
Now under select a target to scan select My Computer


Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.



The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.

Now click on the Save as Text button:

Save the file to your desktop.

Copy and paste that information in your next post.


In your next reply I would like to see:
  • A new HJT log
  • The report from Kasperskys
  • Let me know if Fixwareout continues to run @ startup
Post #10
Again, thanks so much for your help and advice. I actually have to leave for work, so I won't be back on my PC until after 5:00. I'll work through everything then and get back to you.
Post #11
Yup - Fixwareout doesn't run at startup anymore - thanks. The Kaspersky's log, however, doesn't look too promising. Sorry about the delay in response - we had a wicked storm that shut down my power for a while. Here's the latest:

Logfile of HijackThis v1.99.1
Scan saved at 1:21:20 AM, on 7/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust PestPatrol\PPActiveDetection.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\NCLAUNCH.EXe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dogpile.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.dogpile.com/info.dogpl.toolbar/…orms/search.htm
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.5672\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe"
O4 - HKLM\..\Run: [TotalRecorderScheduler] "C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe"
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust EZ Armor\eTrust PestPatrol\PPActiveDetection.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKCU\..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe
O8 - Extra context menu item: Dogpile Cursor Search - C:\Documents and Settings\All Users\Application Data\Infospace\DogpileToolbar\contextsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {BE833F39-1E0C-468C-BA70-25AAEE55775E} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
——————————————————————————-
KASPERSKY ONLINE SCANNER REPORT
Monday, July 09, 2007 7:30:39 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 10/07/2007
Kaspersky Anti-Virus database records: 360347
——————————————————————————-

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\

Scan Statistics:
Total number of scanned objects: 38824
Number of viruses found: 7
Number of infected objects: 16 / 0
Number of suspicious objects: 0
Duration of the scan process: 00:47:31

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Owner\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Desktop\music\winzix-2.0-setup-0210.exe/file1 Infected: not-a-virus:FraudTool.Win32.WinZix.a skipped
C:\Documents and Settings\Owner\Desktop\music\winzix-2.0-setup-0210.exe/file2 Infected: not-a-virus:FraudTool.Win32.WinZix.a skipped
C:\Documents and Settings\Owner\Desktop\music\winzix-2.0-setup-0210.exe/file7 Infected: Trojan.Win32.Obfuscated.en skipped
C:\Documents and Settings\Owner\Desktop\music\winzix-2.0-setup-0210.exe Inno: infected - 3 skipped
C:\Documents and Settings\Owner\Desktop\uninstall6_90.exe Infected: not-a-virus:AdWare.Win32.NewDotNet.e skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Owner\ntuser.dat Object is locked skipped
C:\Documents and Settings\Owner\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\logs\starwind.2007-07-08.21-22-56.log Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{C89FE2A1-5F73-4CF8-A636-823D8790CC5B}\RP326\A0042095.dll Infected: not-a-virus:AdWare.Win32.NewDotNet skipped
C:\System Volume Information\_restore{C89FE2A1-5F73-4CF8-A636-823D8790CC5B}\RP326\A0042131.exe Infected: Packed.Win32.PolyCrypt.b skipped
C:\System Volume Information\_restore{C89FE2A1-5F73-4CF8-A636-823D8790CC5B}\RP326\A0042136.exe Infected: Trojan.Win32.Obfuscated.en skipped
C:\System Volume Information\_restore{C89FE2A1-5F73-4CF8-A636-823D8790CC5B}\RP326\A0042137.exe Infected: Trojan.Win32.Obfuscated.en skipped
C:\System Volume Information\_restore{C89FE2A1-5F73-4CF8-A636-823D8790CC5B}\RP326\A0042138.exe Infected: Trojan.Win32.Inject.au skipped
C:\System Volume Information\_restore{C89FE2A1-5F73-4CF8-A636-823D8790CC5B}\RP326\A0042139.exe Infected: Trojan.Win32.Inject.au skipped
C:\System Volume Information\_restore{C89FE2A1-5F73-4CF8-A636-823D8790CC5B}\RP326\A0042142.exe Infected: Trojan.Win32.Obfuscated.en skipped
C:\System Volume Information\_restore{C89FE2A1-5F73-4CF8-A636-823D8790CC5B}\RP326\A0042144.dll Infected: not-a-virus:FraudTool.Win32.WinZix.a skipped
C:\System Volume Information\_restore{C89FE2A1-5F73-4CF8-A636-823D8790CC5B}\RP326\A0042145.exe Infected: not-a-virus:FraudTool.Win32.WinZix.a skipped
C:\System Volume Information\_restore{C89FE2A1-5F73-4CF8-A636-823D8790CC5B}\RP330\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Downloaded Program Files\gsda.dll Infected: not-a-virus:Downloader.Win32.SpyGame skipped
C:\WINDOWS\Internet Logs\fwdbglog.txt Object is locked skipped
C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped
C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped
C:\WINDOWS\Internet Logs\JOSH-MHV5BSW1V2.ldb Object is locked skipped
C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\drivers\sptd.sys Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\kdcfk.ren Infected: Packed.Win32.PolyCrypt.b skipped
C:\WINDOWS\Temp\ZLT00029.TMP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.
Post #12
Please download the OTMoveIt by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt.exe to run it.
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):


    C:\Documents and Settings\Owner\Desktop\music\winzix-2.0-setup-0210.exe
    C:\Documents and Settings\Owner\Desktop\uninstall6_90.exe
    C:\WINDOWS\Downloaded Program Files\gsda.dll
    C:\WINDOWS\Temp\kdcfk.ren
    C:\WINDOWS\Temp\ZLT00029.TMP

  • Return to OTMoveIt, right click on the "Paste List of Files/Folders to be moved" window and choose Paste.
  • Click the red Moveit! button.
  • Copy everything on the Results window to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it on your next reply.
*If a file or folder cannot be moved immediately, you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine, choose Yes.
  • Close OTMoveIt
**If a reboot was necessary or you needed to Exit before posting the log, you will find a copy of the log at the root of the drive where OTMoveIt is installed, usually at :
C:\\_OTMoveIt\\MovedFiles\\********_******.log
(where "********_******" is the "date_time")

Looks as if your version of winzix was infected from the get go. Did you install this program ?
If so I would consider removing it through add remove programs and use something like win zip or winrars. Paid version.

______________________________

Post another HJT log and let me know how thins seem now.
Post #13
I didn't install WinZix, but my boyfriend may have since we both use the computer. I'll let him know about win zip and winrars. I already removed it from add/remove programs because it was on the list you originally had me look for. Thanks for the advice! CPU Usage is much better - now it only jumps from 2% to 19% while idle. Everything seems to be running smooth. Here goes:

Logfile of HijackThis v1.99.1
Scan saved at 7:06:09 PM, on 7/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust PestPatrol\PPActiveDetection.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\NCLAUNCH.EXe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Desktop\OTMoveIt.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dogpile.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.dogpile.com/info.dogpl.toolbar/…orms/search.htm
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.5672\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe"
O4 - HKLM\..\Run: [TotalRecorderScheduler] "C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe"
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust EZ Armor\eTrust PestPatrol\PPActiveDetection.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKCU\..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe
O8 - Extra context menu item: Dogpile Cursor Search - C:\Documents and Settings\All Users\Application Data\Infospace\DogpileToolbar\contextsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {BE833F39-1E0C-468C-BA70-25AAEE55775E} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

OTMoveIt:
File/Folder :\Documents and Settings\Owner\Desktop\music\winzix-2.0-setup-0210.exe not found.
C:\Documents and Settings\Owner\Desktop\uninstall6_90.exe moved successfully.
C:\WINDOWS\Downloaded Program Files\gsda.dll unregistered successfully.
C:\WINDOWS\Downloaded Program Files\gsda.dll moved successfully.
C:\WINDOWS\Temp\kdcfk.ren moved successfully.
File/Folder C:\WINDOWS\Temp\ZLT00029.TMP not found.

Created on 07/10/2007 19:05:02
Post #14
OK sounds good. 19% is pleany exceptable.

Let's finish this up.
Delete OTMoveIt.exe from the desktop. Used wrong this can hurt your machine.

You may also delete Nolop.exe


Great news ! [external image: Posted Image]

Your log now appears to be clean.

Lets do a few things to tidy up.
Please do these in the order I suggest!




___________________________________

Run the ccleaner program once again.

Use this program as regular maintenence
weekly.



___________________________________
Please create a 'clean' System Restore Point:
The reason for doing this is in case you need system restore you don't put back all we just took out.
Right click My Computer
Then Propeties then system restore
Place a check mark by turn off system restore
Click APPLY
Windows will give you a warning click yes
REBOOT

Now go right back to the same place and unchecksystem restore
Click APPLYand OK



____________________________
A few things to help with possible threats

These are optional . But will help protect you further.
___________________________________

SpywareBlaster

Install SpywareBlaster

SpywareBlaster will add a large list of programs and sites to your Internet Explorer settings that will protect you from accidentally running or downloading known malicious programs.
After the installation, click Download Latest Protection Updates. When it finishes, click Enable All Protection.




___________________________________
Download and keep these updated and run weekly if you don't already have them.

Adaware
Tutorial

spybot seach & destroy
Tutorial




___________________________________
Download and Install a HOSTS File
A Hosts file is a plain text file which prevents your computer from connecting to malware and spyware sites by redirecting the connection request to 127.0.0.1, which is your local address. If you use a proxy server, or if you are on AOL, be sure to read the special instructions.
You can download the MVPS Hosts File and see a HOSTS file tutorial here :
This website also contains useful tips, and links to other resources and utilities.


___________________________________
Make your Internet Explorer more secure
1. From within Internet Explorer click on the Tools menu and then click on Options.
2. Click on the Security tab
3. Click the Internet icon so it becomes highlighted.
4. Click on Default Level and click Ok
5. Click on the Custom Level button.

Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialise and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.

6. Next press the Apply button and then the OK to exit the Internet Properties page.

  • Be certain windows stays updated here




___________________________________
Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints Malware Complaints, you do not have to be registered to post.. just find your country room and register your complaint.
The infections you had was Wareout and LOP

Safe and Happy Surfing. :wavey::)

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