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Spyware / Malware / Virus Removal

Backdoor.small!sd5 Trojan Virus I Cannot Delete

9 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Hi There, i got this virus which i can not delete, i have scanned my pc with spydoctor and Ntlnetgaurd which both found many infections and deleted all of them including this trogan (perfc000.dat and the registry file), but that one keeps coming back, i cannnot delete it manually either. it has disabled my task manager i cannot access it in any way!,

Help would be much appreciated,
Thanks in advance

info of the virus:

Threat Name - Backdoor.Small!sd5
Type - Startup
Risk Level - High
Infection - HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows, AppInit_DLLs = C:\WINDOWS\system32\perfc000.dat


Threat Name - Backdoor.Small!sd5
Type - File
Risk Level - High
Infection - c:\windows\system32\perfc000.dat
……………………………………………………………………..
…………………………………

Here is the HijackThis Log:


Logfile of HijackThis v1.99.1
Scan saved at 02:45:09, on 26/06/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ntl\ntl Netguard\fws.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\system32\lvhidsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam10\QuickCam10.exe
C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe
C:\Program Files\ntl\ntl Netguard\RPS.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\E-Color\E-Color Indicator\TICIcon.exe
C:\Program Files\TVR\TVR\RecSche.EXE
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\neil\My Documents\NEW PROGRAMS\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\ntl\ntl Netguard\pkR.dll
O2 - BHO: Form Filler BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\ntl\ntl Netguard\FBHR.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: ImageShack Toolbar - {6932D140-ABC4-4073-A44C-D4A541665E35} - C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [PCI TV Card Remote Control Applet] C:\WINDOWS\713xRMT.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
O4 - HKLM\..\Run: [Lexmark X83 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam10\QuickCam10.exe" /hide
O4 - HKLM\..\Run: [LVCOMSX] "C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe"
O4 - HKLM\..\Run: [ntl Netguard] "C:\Program Files\ntl\ntl Netguard\RPS.exe"
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [ScanRegistry] C:\W
O4 - HKLM\..\RunServices: [LvHidSvc] C:\WINDOWS\system32\lvhidsvc.exe
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\ntl\ntl Netguard\IdxClnR.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\ntl\ntl Netguard\IdxClnR.exe"
O4 - Global Startup: 3Deep.lnk = C:\Program Files\E-Color\3Deep\3Deepctl.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: E-Color Indicator.lnk = C:\Program Files\E-Color\E-Color Indicator\TICIcon.exe
O4 - Global Startup: E-Color.lnk = C:\Program Files\E-Color\Registration\SonnReg.exe
O4 - Global Startup: TVR Schedule.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: @C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll,-115 - {BB8A8834-A0A1-4d70-A21A-72FF89AA737A} - C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll
O9 - Extra 'Tools' menuitem: ImageShack Toolbar - {BB8A8834-A0A1-4d70-A21A-72FF89AA737A} - C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://toolbar.imageshack.us
O16 - DPF: Photobucket Publisher - http://s59.photobucket.com/csve/ie_plugin.php
O16 - DPF: {45A0A292-ECC6-4D8F-9EA9-A4BD411D24C1} (king.com) - http://www.king.com/ctl/kingcomie.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eB…l_v1-0-3-48.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by15fd.bay15.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1148436246531
O16 - DPF: {6932D140-ABC4-4073-A44C-D4A541665E35} (ImageShack Toolbar) - http://toolbar.imageshack.us/toolbar/ImageShackToolbar.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1148461242843
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://flashcasino.ladbrokes.com/instant-p…-en/FlashAX.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\WINDOWS\system32\perfc000.dat
O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files\Ares\chatServer.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: Radialpoint Service (FWS) - Radialpoint Inc. - C:\Program Files\ntl\ntl Netguard\fws.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Lifeview HID Remote Controller Service (lvhidsvc) - Animation Technologies Inc. - C:\WINDOWS\system32\lvhidsvc.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\Logitech\SrvLnch\SrvLnch.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Post #2
You will need to make a copy of these instructions because you have to disconnect from the internet to complete the fix. Either print them out or copy and paste them into Notepad.

Preparation

1) Download the trial version of AVG Anti-Spyware from here and save it to your Desktop.
If you already have this program installed, skip to Updating AVG Anti-Spyware: below.

* Please note that this program was formerly known as Ewido anti-spyware 4.0. Taken from the Ewido website:

ewido anti-spyware 4.0 will now continue under the new product name AVG Anti-Spyware 7.5. AVG Anti-Spyware 7.5 contains the same ewido technology, but with some further enhanced features:

Highly improved cleaning
Lower resource usage
Additional languages supported

All current licenses for ewido anti-spyware 4.0 will continue to be valid, and users can change over to the new AVG Anti-Spyware 7.5 for free.

Double click the avgas-setup file to begin installation and follow the prompts.
When the program has been installed, and you click the Finish button, AVG A-S will open.
  • Updating AVG Anti-Spyware:

    By default AVG A-S is configured to update automatically so, if you have an active internet connection, it should do so following installation. If you are unsure whether or not it has done so, do the following:
  • Click the Update icon at the top and under "Manual Update" - click the Start update button.
  • Either AVG A-S will update or inform you that no update was available.
  • If you cannot access the internet with the infected PC, or you are having problems updating, you can download the signatures file from here.
    Once you have installed AVG A-S, double click avgas-signatures-full-current.exe to update it.

    Disabling the Resident Shield:
  • By default the Resident Shield is active but as it may interfere with the process of cleaning your PC, it will need to be disabled.
    (When the PC has been cleaned you can activate the shield again, if you wish.)
  • Click the Shield icon at the top and under "Resident shield is…" - click active.
  • This should now change to inactive.

    Changing Recommended Actions
  • Click the Scanner icon at the top and then click the Settings Tab.
  • Under "How to act?" click Recommended actions and select "Quarantine" from the menu.
You can now close AVG Anti-Spyware.

AVG A-S is designed to be used to both scan for and remove malicious files and also to run in real-time alongside, but not replace, your existing anti-virus program to give an added layer of protection.
Both the Resident Shield and Automatic Updates will only be available for the thirty day trial period, after that AVG A-S will revert to a stand-alone scanner which you can keep and manually update for free and use in a similar way to Ad-Aware SE Personal, Spybot S&D etc.
Should you wish to benefit from the real-time protection, you will need to upgrade the program. To do this, simply open it and click on the Buy now button.

2) You will need to set Windows to show All Hidden Files and Folders.
Instructions can be found here.
** These files are hidden to stop you accidentally removing something important.
It is advisable to hide them again after fixing your computer. **

3) Log off from the internet and disconnect your modem cable for the duration of the fix.

Removal

1) Run HJT and click on Open the Misc Tools section.
Click on delete a file on reboot…
Copy and paste the following into the "File name:" text box and then click Open:

C:\WINDOWS\system32\perfc000.dat

When you are asked "Do you want to restart your computer now?", click OK.

Your PC MUST reboot fully to delete the file!

2) Run HijackThis as you did to generate a log, but this time click on 'Do a system scan only'.
Place a checkmark in the boxes to the left of the following entries, by clicking on them:

O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: (no name) - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file)

O20 - AppInit_DLLs: C:\WINDOWS\system32\perfc000.dat

CLOSE ALL OPEN WINDOWS AND BROWSERS - EXCEPT HJT and click on Fix checked

3) Boot into Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.
4) Navigate to the C:\Windows\Temp folder and delete all the files that you find there.

5) Navigate to C:\Documents and Settings\Username\Local Settings\Temp and delete all the files that you find there.
Do this for all Usernames.

6) Go to Start > Control Panel > Internet Options.

For I.E. 6 - under Temporary Internet files, click on Delete Files…
Check the box to the left of 'Delete all offline content' and then click on OK.

For I.E. 7 - under Browsing History, click delete…
Under Temporary Internet Files, click Delete files…

7) Ensure that ALL open Windows / Programs / Folders are closed and then run AVG Anti-Spyware.
  • If it is not already selected, click the Scanner icon at the top and then select the Scan Tab.
  • Click "Complete System Scan"
  • While the scan is in progress the PC should be left otherwise idle - so if you fancy a cuppa, now's the time to put the kettle on!
  • When the scan has completed, any threats that AVG A-S has detected will be displayed.
  • Click the Apply all actions button at the bottom.
  • When AVG A-S has finished, it will display the message "All actions have been applied".

    Saving a report:
  • Click the Save Report button at the bottom left and the "Reports" window will open.
  • The content of the scan report will be displayed in the right hand pane and a copy will be automatically saved as Report-Scan-date-time.txt into the C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports folder.
  • You will need to post a copy of this report into your next reply, so if it is more convenient, you can save another copy of this report elsewhere:
    Click the Save report as button and select a destination by clicking the down arrow to the right of the Save in: text box and then click Save.
Close AVG Anti-Spyware.

8) Boot into Normal Mode.

Post a new HJT log, the AVG A-S log AND a description of how your PC is running.

Also, run HJT and click on Open the Misc Tools section.
  • Click Open Uninstall Manager…
  • Click Save list… and save it to your Desktop.
  • Copy and paste the file uninstall_list.txt into your next reply.
Post #3
Many many Thanks for your fast reply,
i have done exactly as you said, AVG Found other infections including two other high risk Virus's.
My computer is still running the same as before, My task manager is still disabled i cannot access it via ctrl+alt=del either
the other noticeable thing is that just before i boot into windows a red screen comes up for 1 second and boots up normally,

Here are the scan/log reports:

———————————————————
AVG Anti-Spyware - Scan Report
———————————————————

+ Created at: 04:44:16 27/06/2007

+ Scan result:



C:\WINDOWS\system32\pCastCtl.dll -> Adware.Dudu : Ignored.
C:\!KillBox\PERFC000.DAT -> Backdoor.Small.os : Cleaned with backup (quarantined).
C:\Program Files\Common Files\PestPatrol\Quarantine\ZQ40.tmp -> Backdoor.Small.os : Cleaned with backup (quarantined).
:mozilla.79:C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\948m1lmj.default\cookies.txt -> TrackingCookie.Connextra : Cleaned.
:mozilla.80:C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\948m1lmj.default\cookies.txt -> TrackingCookie.Connextra : Cleaned.
:mozilla.81:C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\948m1lmj.default\cookies.txt -> TrackingCookie.Connextra : Cleaned.
:mozilla.92:C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\948m1lmj.default\cookies.txt -> TrackingCookie.Connextra : Cleaned.
C:\Documents and Settings\neil\Cookies\neil@connextra[1].txt -> TrackingCookie.Connextra : Cleaned.
:mozilla.39:C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\948m1lmj.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
:mozilla.40:C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\948m1lmj.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
:mozilla.41:C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\948m1lmj.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
:mozilla.43:C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\948m1lmj.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
:mozilla.44:C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\948m1lmj.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
C:\Documents and Settings\neil\Cookies\[removed][1].txt -> TrackingCookie.Myaffiliateprogram : Cleaned.
:mozilla.76:C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\948m1lmj.default\cookies.txt -> TrackingCookie.Paypal : Cleaned.
C:\Documents and Settings\neil\Cookies\[removed][2].txt -> TrackingCookie.Paypal : Cleaned.
C:\Documents and Settings\neil\Desktop\magix\MAGIX music maker 2004 deLuxe\Magix Music Maker 2004 Crack.EXE -> Trojan.Delwin.ci : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{FAFC4750-8003-4567-BCF4-173A8DA3C9F2}\RP386\A0172107.dll -> Trojan.Small : Cleaned with backup (quarantined).


::Report end
……………………………………………………………………………………………………………………………………………………….

Logfile of HijackThis v1.99.1
Scan saved at 04:50:54, on 27/06/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ntl\ntl Netguard\fws.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\system32\lvhidsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam10\QuickCam10.exe
C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\ntl\ntl Netguard\RPS.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\E-Color\E-Color Indicator\TICIcon.exe
C:\Program Files\TVR\TVR\RecSche.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\neil\My Documents\NEW PROGRAMS\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\ntl\ntl Netguard\pkR.dll
O2 - BHO: Form Filler BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\ntl\ntl Netguard\FBHR.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: ImageShack Toolbar - {6932D140-ABC4-4073-A44C-D4A541665E35} - C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [PCI TV Card Remote Control Applet] C:\WINDOWS\713xRMT.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
O4 - HKLM\..\Run: [Lexmark X83 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam10\QuickCam10.exe" /hide
O4 - HKLM\..\Run: [LVCOMSX] "C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe"
O4 - HKLM\..\Run: [ntl Netguard] "C:\Program Files\ntl\ntl Netguard\RPS.exe"
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [ScanRegistry] C:\W
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\RunServices: [LvHidSvc] C:\WINDOWS\system32\lvhidsvc.exe
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\ntl\ntl Netguard\IdxClnR.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\ntl\ntl Netguard\IdxClnR.exe"
O4 - Global Startup: 3Deep.lnk = C:\Program Files\E-Color\3Deep\3Deepctl.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: E-Color Indicator.lnk = C:\Program Files\E-Color\E-Color Indicator\TICIcon.exe
O4 - Global Startup: E-Color.lnk = C:\Program Files\E-Color\Registration\SonnReg.exe
O4 - Global Startup: TVR Schedule.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: @C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll,-115 - {BB8A8834-A0A1-4d70-A21A-72FF89AA737A} - C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll
O9 - Extra 'Tools' menuitem: ImageShack Toolbar - {BB8A8834-A0A1-4d70-A21A-72FF89AA737A} - C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://toolbar.imageshack.us
O16 - DPF: Photobucket Publisher - http://s59.photobucket.com/csve/ie_plugin.php
O16 - DPF: {45A0A292-ECC6-4D8F-9EA9-A4BD411D24C1} (king.com) - http://www.king.com/ctl/kingcomie.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eB…l_v1-0-3-48.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by15fd.bay15.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1148436246531
O16 - DPF: {6932D140-ABC4-4073-A44C-D4A541665E35} (ImageShack Toolbar) - http://toolbar.imageshack.us/toolbar/ImageShackToolbar.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1148461242843
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://flashcasino.ladbrokes.com/instant-p…-en/FlashAX.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: Radialpoint Service (FWS) - Radialpoint Inc. - C:\Program Files\ntl\ntl Netguard\fws.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Lifeview HID Remote Controller Service (lvhidsvc) - Animation Technologies Inc. - C:\WINDOWS\system32\lvhidsvc.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\Logitech\SrvLnch\SrvLnch.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

………………………………………………………………………………………………………………………………………………………………..
uninstall_list.txt

3Deep
Adobe Acrobat 5.0
Adobe Flash Player 9 ActiveX
Adobe Photoshop 7.0
Adobe Shockwave Player
AOpen Multimedia Utilities
AVG Anti-Spyware 7.5
AviSynth 2.5
BroadJump Client Foundation
CamStudio
C-Media 3D Audio
Disc2Phone
DivX Codec
DivX Player
DivX Web Player
DVD Decrypter (Remove Only)
DVD-CLONER V4.02 Build 907
E-Color Indicator
Google Toolbar for Internet Explorer
Google Video Player
HijackThis 1.99.1
Hotfix for Windows Media Format SDK (KB902344)
ImageShack Toolbar (1.0.0.38)
IrfanView (remove only)
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 3
Java™ SE Runtime Environment 6 Update 1
jetAudio Basic
Label Printer 2
Lexmark X83
Logitech Audio Echo Cancellation Component
Logitech QuickCam
Logitech Video Enumerator
Logitech® Camera Driver
MaxDrive PS2
MGI PhotoSuite 8.1 (Remove Only)
MGI PhotoSuite III SE (Remove Only)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 2.0
Microsoft Base Smart Card Cryptographic Service Provider Package
Mozilla Firefox (1.5.0.12)
MSN Messenger 7.5
Multimedia Launcher
MVision
Naevius GVI Converter 1.4
Nero Suite
ntl Netguard Security
NVIDIA Windows 2000/XP Display Drivers
PowerDVD
PowerProducer
QuickTime
RealPlayer
Registry Mechanic 5.2
SAMSUNG CDMA Modem Driver Set
SAMSUNG Mobile USB Modem 1.0 Software
SAMSUNG Mobile USB Modem Software
Samsung PC Studio
Security Update for Windows Media Player (KB911564)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Sony Ericsson PC Suite
Sony Ericsson Themes Creator 2.31
Spyware Doctor 5.0
SUPER © Version 1.791
SWiSHmax
TVR
TVUPlayer 2.2.0
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update Service
Vodafone 804SS USB driver Software
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Service Pack 2
WinRAR archiver
ZoneAlarm
…………………………………………………………………………………………………………………………………………..

I await your reply..
Thanks
Neil
Post #4

C:\WINDOWS\system32\pCastCtl.dll -> Adware.Dudu : Ignored.

Is there any reason why AVG A-S has been instructed to ignore this file?

i have scanned my pc with spydoctor and Ntlnetgaurd which both found many infections and deleted all of them including this trogan (perfc000.dat and the registry file), but that one keeps coming back, i cannnot delete it manually either.

My computer is still running the same as before

Does this mean that the above problem still exists?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Copy and paste the following into Notepad (Start > All Programs > Accessories > Notepad):

regedit /e findkey.txt HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies

Save it to your Desktop with the following properties:
File Name: findkey.bat
File Type: All Files

Double-click findkey.bat to run it. A window will very briefly appear and then a text file called findkey.txt will be saved onto your Desktop. Copy and paste this into your next reply.
Post #5
Hi Noviciate, I do not know why AVG ignored that file, sorry yes (perfc000.dat and the registry file) do no longer exist so it has got rid of that,Thank you :) but i still cant acsess my task manager and i still get this red flash just before loading into windows, Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies] [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer] "NoDriveTypeAutoRun"=dword:00000091 [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System] "DisableTaskMgr"=dword:00000001 "DisableRegistryTools"=dword:00000000 Thanks Neil
Post #6
You'll need to run AVG A-S again and let it kill the file, or just manually delete it - whatever is easier.
I don't have any ideas on the red flash, but try the following for Task Manager:

1) Create a Restore Point - this is standard procedure before making any registry changes.
A tutorial for System Restore is available here.

2) Copy the contents of the following box into Notepad. (Start > All Programs > Accessories > Notepad)
Make sure that you have no blank lines at the beginning, and one blank line at the end (unlike the Quote box which won't put a blank line at the end!):

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"DisableTaskMgr"=-

Save it to your Desktop with the following name, including the quotation marks:
File Name: "Regfix.reg"

3) Locate Regfix.reg on your Desktop and double click it.
Click on Yes in the confirmation window.

Let me know if that solves that little problem.
Post #8
Hi, I have just bean on microsoft site regarding disabled task manager even though i do not get an error message, i just cant open it, i was wondering if these settings might have somthing to to with that? "Task Manager has been disabled by your administrator" error message 2. Verity correct registry settings:: a. Go to "Start" -> "Run" -> Write "regedit" and press on "Enter" button. Warning: Modifying your registry can cause serious problems that may require you to reinstall your operating system. Always backup your files before doing this registry hack. b. Navigate to the following registry keys and verity that following settings set to default: Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System] "DisableTaskMgr"=dword:00000000 [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\System] "DisableTaskMgr"=dword:00000000 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system\] "DisableTaskMgr"=dword:00000000 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon] "DisableCAD"=dword:00000000 c. Reboot the computer. i checked if these were the correct default settings and they are not, Regards Neil
Post #9
Hi, Just to comfirm that i now have task manager enabled and that as far as i can see my pc is virus free, so thank you very much for your help its much appreciated :thumbup: Regards Neil :wavey:
Post #10

im not quite sure what you mean about the blank line?

A line that is blank - i'm not too sure how else I can put it.

——————–
Line 1
Line 2

——————–

There is a blank line after Line 2, but before the ——-

The registry fix that I posted deals with the settings that you have listed in your post. It's quite a common method of protecting malware. The only difference is that in my fix I removed the DisableTaskMgr subkey altogether, where as M$ changed the value to switch it off.

Are you still having the red screen issue? If so, does the screen have any text in it, or is it plain?
Post #11
Hi, Yes theres still that red screen flash, but as to the cause i have no idea, i have fully scanned my pc with AVG & SpywareDoctor and nothing was found other than a few cookies
Post #15
Since the issue appears to be resolved, this thread will now be locked.
If you need this topic reopened nelsonneil, please contact a staff member with the address of this thread.

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