My problem is while I was serving the net I was unable to link to another page so I closed my browser and tried to open another using the shortcut on the desktop. The desktop refreshed but the IE shortcut did not work. So I tried some of the other desktop shortcuts with the same result. I ran spbot SD and Adaware, I have the latest definitions. Then I rebooted my computer. Still the same problem occurred. I can open programs by accesing them through windows explorer only. I have norton and norton firewall they are also up to date on definitions and detections. I hope you can help me.
Thank you
Fizzle
Logfile of HijackThis v1.99.1
Scan saved at 9:44:17 PM, on 6/21/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\wwSecure.exe
C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\AGRSMMSG.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINNT\system32\hphmon03.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
C:\WINNT\system32\UMonit2K.exe
C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
C:\WINNT\SMANTE~1\userinit.exe
C:\WINNT\system32\HPHipm09.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Jenny\Local Settings\Temp\wz20dc\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.c...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: (no name) - {60930D44-E0A2-CE54-D18E-C56937DB8D95} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINNT\system32\hphmon03.exe
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Gene USB Monitor] C:\WINNT\system32\UMonit2K.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINNT\system32\msconfig.exe /auto
O4 - HKCU\..\Run: [Owde] "C:\WINNT\SMANTE~1\userinit.exe" -vt yazr
O4 - HKCU\..\RunOnce: [Index Washer] C:\Program Files\Webroot\Washer\WashIdx.exe "Jenny"
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O16 - DPF: Backgammon by pogo - http://game1.pogo.co...ammon-en_US.cab
O16 - DPF: Blackjack by pogo - http://game1.pogo.co...kjack-en_US.cab
O16 - DPF: Blackjack Carnival by pogo - http://game1.pogo.co...jack2-en_US.cab
O16 - DPF: Blooop by pogo - http://game1.pogo.co...scade-en_US.cab
O16 - DPF: Bowling by pogo - http://game1.pogo.co...wling-en_US.cab
O16 - DPF: Canasta by pogo - http://game1.pogo.co...nasta-en_US.cab
O16 - DPF: Checkers by pogo - http://game1.pogo.co...ckers-en_US.cab
O16 - DPF: Chess by pogo - http://game1.pogo.co...hess2-en_US.cab
O16 - DPF: Cribbage by pogo - http://game1.pogo.co...bbage-en_US.cab
O16 - DPF: Dice City Roller by pogo - http://game1.pogo.co...z/ytz-en_US.cab
O16 - DPF: Dice Derby by pogo - http://game1.pogo.co...dflag-en_US.cab
O16 - DPF: Dominoes by pogo - http://game1.pogo.co...omino-en_US.cab
O16 - DPF: Euchre by pogo - http://game1.pogo.co...uchre-en_US.cab
O16 - DPF: First Class Solitaire by pogo - http://game1.pogo.co...lass2-en_US.cab
O16 - DPF: Fortune Bingo by pogo - http://game1.pogo.co...bingo-en_US.cab
O16 - DPF: Greenback Bayou by pogo - http://game1.pogo.co...nback-en_US.cab
O16 - DPF: Harvest Mania by pogo - http://game1.pogo.co...rvest-en_US.cab
O16 - DPF: High Stakes Pool by pogo - http://game1.pogo.co.../pool-en_US.cab
O16 - DPF: Jigsaw Detective by pogo - http://game1.pogo.co...igsaw-en_US.cab
O16 - DPF: Jungle Gin by pogo - http://game1.pogo.co.../gin2-en_US.cab
O16 - DPF: Lost Temple Poker by pogo - http://game1.pogo.co...poker-en_US.cab
O16 - DPF: Lottso by pogo - http://game1.pogo.co...ottso-en_US.cab
O16 - DPF: Mah Jong Garden by pogo - http://game1.pogo.co...hjong-en_US.cab
O16 - DPF: Multiline Slots by pogo - http://game1.pogo.co...slots-en_US.cab
O16 - DPF: Payday FreeCell by pogo - http://game1.pogo.co...ecell-en_US.cab
O16 - DPF: Penguin Blocks by pogo - http://game1.pogo.co...guins-en_US.cab
O16 - DPF: Perfect Pair Solitaire by pogo - http://game1.pogo.co...wheel-en_US.cab
O16 - DPF: Phlinx by pogo - http://game1.pogo.co...inger-en_US.cab
O16 - DPF: Pop Fu by pogo - http://game1.pogo.co...popfu-en_US.cab
O16 - DPF: Poppit by pogo - http://game1.pogo.co...ppit2-en_US.cab
O16 - DPF: Quick Quack by pogo - http://game1.pogo.co...treak-en_US.cab
O16 - DPF: QWERTY by pogo - http://game1.pogo.co...uares-en_US.cab
O16 - DPF: Showbiz Slots 2 by pogo - http://game1.pogo.co...wbiz2-en_US.cab
O16 - DPF: Shuffle Bump by pogo - http://game1.pogo.co.../puck-en_US.cab
O16 - DPF: Spades 2 by pogo - http://game1.pogo.co...ades2-en_US.cab
O16 - DPF: Spider Solitaire by pogo - http://game1.pogo.co...pider-en_US.cab
O16 - DPF: Squelchies by pogo - http://game1.pogo.co...chies-en_US.cab
O16 - DPF: Stax by pogo - http://game1.pogo.co.../stax-en_US.cab
O16 - DPF: Stellar Sweeper by pogo - http://game1.pogo.co...eeper-en_US.cab
O16 - DPF: Sweet Tooth TM by pogo - http://game1.pogo.co...tooth-en_US.cab
O16 - DPF: Tri-Peaks by pogo - http://game1.pogo.co...peaks-en_US.cab
O16 - DPF: Turbo 21 v2 by pogo - http://game1.pogo.co...rbo22-en_US.cab
O16 - DPF: Wonderland Memories by pogo - http://game1.pogo.co...ories-en_US.cab
O16 - DPF: Word Whomp by pogo - http://game1.pogo.co...homp2-en_US.cab
O16 - DPF: Word Whomp Whackdown by pogo - http://game1.pogo.co...kdown-en_US.cab
O16 - DPF: WordJong by pogo - http://game1.pogo.co...djong-en_US.cab
O16 - DPF: World Class Solitaire by pogo - http://game1.pogo.co...class-en_US.cab
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://downloadcente...trolLite_EN.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} - http://wdownload.wea...Transporter.cab?
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst_current.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1151078705437
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1151082240125
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.c.../cpcScanner.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai...l/installer.exe
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://clubgames.pog...aploader_v6.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{11CC8071-F72F-4C11-B6AC-8BC8DF2A7340}: NameServer = 64.83.0.10,209.137.171.10
O20 - AppInit_DLLs: msiexec.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINNT\system32\drivers\KodakCCS.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Personal Firewall Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: Pml Driver - HP - C:\WINNT\system32\HPHipm09.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Washer AutoComplete (wwSecSvc) - Webroot Software, Inc. - C:\WINNT\system32\wwSecure.exe