GaryL727
Topic Starter
I'm trying to fix several problems on my parents computer, which is completely a mess. There are all kinds of viruses and spyware on this thing, and when I first boot up I get an error message titled RUNDLL saying "Error Loading C:\WINNT\System32\qgmkxsc.dll The specified module could not be found." Also, when I try to run Ad-Aware, the computer suddenly turns off and restarts after the program has been scanning for a minute or so. This is probably related to one of several viruses I'm sure this computer has, but I can't figure out a way around it. Here is the logfile from HiJackThis, any help on any of these issues would be much appreciated.
Logfile of HijackThis v1.99.1
Scan saved at 7:43:47 PM, on 6/18/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\WINNT\System32\rundll32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\winnt\system32\drivers\uzcx.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\PROGRA~1\NETWOR~1\COMMON~1\naPrdMgr.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\wdfmgr.exe
C:\WINNT\System32\devldr32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://mww.metlife.com
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - (no file)
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: (no name) - {040FA520-78C6-41ce-81D0-9E733ABC1A29} - (no file)
O2 - BHO: (no name) - {619E74DB-8513-EDC7-1977-070178CEBFB7} - C:\WINNT\System32\ueheokj.dll (file missing)
O2 - BHO: Hook Class - {6E3D2E1D-7B23-41c8-8A6C-13012A889F99} - C:\WINNT\System32\rasda2.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_02\bin\ssv.dll (file missing)
O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)
O2 - BHO: Hgni_BHO - {888826A1-3C63-4687-8696-482FDBB129DF} - C:\WINNT\System32\hgni_ecol.dll
O2 - BHO: CWebDirObj Object - {C003C49F-53E4-4A72-B7D6-0B2B9997392F} - C:\WINNT\webdir.dll
O2 - BHO: (no name) - {D15ED657-BA6D-41B3-82FE-1C54F28D3C8F} - C:\WINNT\System32\cbayy.dll (file missing)
O2 - BHO: Hook Class - {DBA0F35F-BCD6-4602-863A-96893E4DE018} - C:\WINNT\System32\repl.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [WinTask driver] C:\WINNT\System32\wintask.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [qgmkxsc.dll] C:\WINNT\System32\rundll32.exe C:\WINNT\System32\qgmkxsc.dll,hjfxco
O4 - HKLM\..\Run: [winsync] C:\WINNT\System32\pwrkic.exe reg_run
O4 - HKLM\..\Run: [yvqvgpcb] yvqvgpcb.dll,Check
O4 - HKLM\..\Run: [Alexa bridge] C:\WINNT\System32\wbcdubwn.exe
O4 - HKLM\..\Run: [RunOnce2Upd] "C:\WINNT\System32\svchost.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iut75] c:\winnt\system32\drivers\uzcx.exe
O4 - HKLM\..\Run: [System] C:\WINNT\System32\kernels32.exe
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [cbfac659.exe] C:\Documents and Settings\Ellen.METLIFE-LD9RZ5I\Local Settings\Application Data\cbfac659.exe
O4 - HKCU\..\Run: [WinSecureDisc] "C:\Program Files\WinSecureDisc\App.exe"
O4 - HKCU\..\Run: [Ultimate Defender.install] "C:\Documents and Settings\Ellen.METLIFE-LD9RZ5I\Local Settings\Temporary Internet Files\Content.IE5\WHQVO56R\udefender_QgaHo26bYG[1].exe" continue
O4 - HKCU\..\RunOnce: [gi1194959841] "C:\DOCUME~1\ELLEN~1.MET\LOCALS~1\Temp\giM389KF.exe" /resume:"C:\DOCUME~1\ELLEN~1.MET\LOCALS~1\Temp\2CM388NU" /exename:"C:\Documents and Settings\Ellen.METLIFE-LD9RZ5I\Local Settings\Temporary Internet Files\Content.IE5\CL2JODER\Super_Text_Twist_msgh-setup[1].exe"
O4 - Startup: .protected
O4 - Global Startup: .protected
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {9E248641-0E24-4DDB-9A1F-705087832AD6} - (no file)
O9 - Extra 'Tools' menuitem: Java - {9E248641-0E24-4DDB-9A1F-705087832AD6} - (no file)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://mww.metlife.com
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{54A70802-162F-4088-9E89-706B550EADEF}: NameServer = 85.255.114.28,85.255.112.99
O17 - HKLM\System\CCS\Services\Tcpip\..\{55955E18-2F92-434A-A3A8-A29F1B9C5879}: Domain = metlife.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{55955E18-2F92-434A-A3A8-A29F1B9C5879}: NameServer = 85.255.114.28,85.255.112.99
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.28 85.255.112.99
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.114.28 85.255.112.99
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 85.255.114.28 85.255.112.99
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.28 85.255.112.99
O20 - Winlogon Notify: cbayy - C:\WINNT\System32\cbayy.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: winidp32 - winidp32.dll (file missing)
O21 - SSODL: cholecyst - {ee2975b6-e8d5-405e-8448-8fe9590f6cfb} - C:\WINNT\System32\mzoeut.dll (file missing)
O21 - SSODL: cinnamomum - {93ac7c30-3878-4eaa-9420-7977285df5b1} - C:\WINNT\System32\pmnqguh.dll (file missing)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe (file missing)
Logfile of HijackThis v1.99.1
Scan saved at 7:43:47 PM, on 6/18/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\WINNT\System32\rundll32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\winnt\system32\drivers\uzcx.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\PROGRA~1\NETWOR~1\COMMON~1\naPrdMgr.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\wdfmgr.exe
C:\WINNT\System32\devldr32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://mww.metlife.com
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - (no file)
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: (no name) - {040FA520-78C6-41ce-81D0-9E733ABC1A29} - (no file)
O2 - BHO: (no name) - {619E74DB-8513-EDC7-1977-070178CEBFB7} - C:\WINNT\System32\ueheokj.dll (file missing)
O2 - BHO: Hook Class - {6E3D2E1D-7B23-41c8-8A6C-13012A889F99} - C:\WINNT\System32\rasda2.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_02\bin\ssv.dll (file missing)
O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)
O2 - BHO: Hgni_BHO - {888826A1-3C63-4687-8696-482FDBB129DF} - C:\WINNT\System32\hgni_ecol.dll
O2 - BHO: CWebDirObj Object - {C003C49F-53E4-4A72-B7D6-0B2B9997392F} - C:\WINNT\webdir.dll
O2 - BHO: (no name) - {D15ED657-BA6D-41B3-82FE-1C54F28D3C8F} - C:\WINNT\System32\cbayy.dll (file missing)
O2 - BHO: Hook Class - {DBA0F35F-BCD6-4602-863A-96893E4DE018} - C:\WINNT\System32\repl.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [WinTask driver] C:\WINNT\System32\wintask.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [qgmkxsc.dll] C:\WINNT\System32\rundll32.exe C:\WINNT\System32\qgmkxsc.dll,hjfxco
O4 - HKLM\..\Run: [winsync] C:\WINNT\System32\pwrkic.exe reg_run
O4 - HKLM\..\Run: [yvqvgpcb] yvqvgpcb.dll,Check
O4 - HKLM\..\Run: [Alexa bridge] C:\WINNT\System32\wbcdubwn.exe
O4 - HKLM\..\Run: [RunOnce2Upd] "C:\WINNT\System32\svchost.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iut75] c:\winnt\system32\drivers\uzcx.exe
O4 - HKLM\..\Run: [System] C:\WINNT\System32\kernels32.exe
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [cbfac659.exe] C:\Documents and Settings\Ellen.METLIFE-LD9RZ5I\Local Settings\Application Data\cbfac659.exe
O4 - HKCU\..\Run: [WinSecureDisc] "C:\Program Files\WinSecureDisc\App.exe"
O4 - HKCU\..\Run: [Ultimate Defender.install] "C:\Documents and Settings\Ellen.METLIFE-LD9RZ5I\Local Settings\Temporary Internet Files\Content.IE5\WHQVO56R\udefender_QgaHo26bYG[1].exe" continue
O4 - HKCU\..\RunOnce: [gi1194959841] "C:\DOCUME~1\ELLEN~1.MET\LOCALS~1\Temp\giM389KF.exe" /resume:"C:\DOCUME~1\ELLEN~1.MET\LOCALS~1\Temp\2CM388NU" /exename:"C:\Documents and Settings\Ellen.METLIFE-LD9RZ5I\Local Settings\Temporary Internet Files\Content.IE5\CL2JODER\Super_Text_Twist_msgh-setup[1].exe"
O4 - Startup: .protected
O4 - Global Startup: .protected
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {9E248641-0E24-4DDB-9A1F-705087832AD6} - (no file)
O9 - Extra 'Tools' menuitem: Java - {9E248641-0E24-4DDB-9A1F-705087832AD6} - (no file)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://mww.metlife.com
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{54A70802-162F-4088-9E89-706B550EADEF}: NameServer = 85.255.114.28,85.255.112.99
O17 - HKLM\System\CCS\Services\Tcpip\..\{55955E18-2F92-434A-A3A8-A29F1B9C5879}: Domain = metlife.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{55955E18-2F92-434A-A3A8-A29F1B9C5879}: NameServer = 85.255.114.28,85.255.112.99
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.28 85.255.112.99
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.114.28 85.255.112.99
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 85.255.114.28 85.255.112.99
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.28 85.255.112.99
O20 - Winlogon Notify: cbayy - C:\WINNT\System32\cbayy.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: winidp32 - winidp32.dll (file missing)
O21 - SSODL: cholecyst - {ee2975b6-e8d5-405e-8448-8fe9590f6cfb} - C:\WINNT\System32\mzoeut.dll (file missing)
O21 - SSODL: cinnamomum - {93ac7c30-3878-4eaa-9420-7977285df5b1} - C:\WINNT\System32\pmnqguh.dll (file missing)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe (file missing)