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I have a Toshiba Satellite M115 – S3094 Laptop that has recently started to run very jerkily, specifically audio/video, and I would like to know if there is a way to restore it to the factory settings, as there was on my old HP computer. I have no files or programs that are irreplaceable, but I don't have a disk for installing my original operating system either, because it had Windows XP installed when I brought it home. Please help!
You could try System Restore. 1. Click Start. 2. Point to All Programs. 3. Point to Accessories. 4. Point to System Tools. 5. Click System Restore. 6. Follow the instructions on the wizard. See if you can find a date the the PC worked.

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