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Spyware / Malware / Virus Removal

Trjan.win32.alphabet.b, .c

8 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Well, until you select a firewall program, make sure that your Windows firewall is enabled. One-way protection is better than none. Also, you will need an AV - without one, it's risking getting infected again.

Your log looks clean. You can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, and the C:\combofix.txt log that were created.

• If you have not done so, please empty your Recycle Bin.

• Create a new Restore Point:
- Go to Start > All Programs > Accessories > System Tools > System Restore.
- When the utility opens, select "Create a new restore point" and click Next
- Name the restore point - something like "After infection cleaned" or "After cleaning"
- Click Create.

• Delete the old Restore Points:
- Go to Start > All Programs > Accessories > System Tools > Disk Cleanup. Click Ok.
- Click the "More Options" tab.
- Where it states "System Restore" - click Clean up.
- All of the old Restore Points will be deleted EXCEPT for the one you just created.

Reboot your computer.

• To keep this clean in the future, I would suggest the following things:

• Install Spywareblaster. SpywareBlaster doesn't scan and clean for so-called spyware but prevents it from being installed in the first place. It blocks the popular spyware ActiveX controls and also prevents the installation of any of them via a webpage. Update it periodically.

• Install IE-SPYAD puts over 20,000 sites in your restricted zone, so you will be protected when you visit innocent-looking sites that are not actually innocent at all.

* Avoid illegal sites because that's where most malware is present.
* Don't click on links inside pop-ups. If you should get them, use ALT + F4 to close them.
* Don't click on links in spam messages claiming to offer anti-spyware software because most of these so-called removers ARE spyware.
* Download free software only from sites you know and trust because a lot of free software can bundle other software, including spyware.

• Let your anti-virus and anti-spyware scanners scan frequently and don't forget to update before scanning.

• I suggest you perform an online virus-scan once in a while (Housecall and/or Bitdefender) because what one virus-scanner can't find, another one maybe can.

• Make sure your Windows has the latest updates by going here.

• More information on how to prevent malware can be found at So how did I get infected in the first place? by Tony Klein.

Happy surfing again! :)
I will do as you say. Install the firewall. I just need to read up more on it as some of my programs may need permissions. Thank You very much for taking the time and your patience is admirable. Now! Do I make the donation to TomCoyote.org ? You just let me know. Once again, Thank You. This site will come heavily recommended as well as the instructions. You are super! Empires
You're quite welcome - glad I could help. :thumbup: If you wish to make a donation, just click the "Donate" button at the top. Happy trails! :)

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