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Slow Internet And Computer - Help!

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Post #1
Over the past few weeks, I have noticed the computer getting slower in responses and the internet is even worse. I upgraded to a 'faster' internet - and now it's slower. I am particularly curious why there is a registry entry for an proxy and port. Nothing I've ever used or entered. Here is Hijack log - would appreciate any help!

Logfile of HijackThis v1.99.1
Scan saved at 6:26:14 PM, on 6/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Prevx1\PXAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonnt.exe
C:\Program Files\PCSecurityShield\ShieldAntivirus\Vrres.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Prevx1\PXConsole.exe
C:\Program Files\Advanced System Optimizer\adblock.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Utilities\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://att.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = localhost:2323
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - (no file)
O2 - BHO: Malicious Scripts Scanner - {55EA1964-F5E4-4D6A-B9B2-125B37655FCB} - C:\Documents and Settings\All Users\Application Data\Prevx\pxbho.dll
O4 - HKLM\..\Run: [VrSchedule] C:\Program Files\PCSecurityShield\ShieldAntivirus\Vrres.exe
O4 - HKLM\..\Run: [VrMon] C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonnt.exe Main
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [PrevxOne] "C:\Program Files\Prevx1\PXConsole.exe"
O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\cwbsvstr.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [Systweak Ad and Popup Blocker] "C:\Program Files\Advanced System Optimizer\adblock.exe"
O4 - HKCU\..\Run: [PrivacyProtector] privprot.exe
O4 - HKCU\..\Run: [Systweak Memory Optimizer] memtuneup.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: iSeries Access for Windows Remote Command (Cwbrxd) - IBM Corporation - C:\WINDOWS\CWBRXD.EXE
O23 - Service: SafeNet Monitor Service (IPSECMON) - SafeNet - C:\Program Files\WatchGuard\Mobile User VPN\IPSecMon.exe
O23 - Service: SafeNet IKE Service (IreIKE) - SafeNet - C:\Program Files\WatchGuard\Mobile User VPN\IreIKE.exe
O23 - Service: Pinnacle Systems Media Service (PinnacleSys.MediaServer) - Pinnacle Systems - c:\program files\pinnacle\shared files\programs\mediaserver\pmshost.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Prevx Agent (PREVXAgent) - Unknown owner - C:\Program Files\Prevx1\PXAgent.exe" -f (file missing)
O23 - Service: ViRobot Expert Monitoring (vrmonsvc) - HAURI - C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonsvc.exe
Post #2
I'm not seeing anything bad in your log.
You could uninstall one of the Anti-Virus programs you have running.

Grisoft\AVG Anti-Spyware 7.5
PCSecurityShield\ShieldAntivirus

Also look here:
Help! My computer is slow!

http://users.telenet.be/bluepatchy/miekiem…owcomputer.html
Post #3
Thanks for answering. What I am concerned about is that (since) I ran that log I had to restore several weeks back and my log looks totally different now! And I wouldn't say better. Can I post a new log for you to review?
Post #5
Thanks - as I said before, this looks much different than the first one. I see some programs that are already uninstalled and I'm still curious where the Proxy Override is coming from. Logfile of HijackThis v1.99.1 Scan saved at 8:40:59 PM, on 6/16/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\WatchGuard\Mobile User VPN\IreIKE.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\Program Files\WatchGuard\Mobile User VPN\IPSecMon.exe C:\Program Files\Prevx1\PXAgent.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonsvc.exe C:\WINDOWS\Explorer.EXE C:\Program Files\PCSecurityShield\ShieldAntivirus\Vrres.exe C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonnt.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\Program Files\Prevx1\PXConsole.exe C:\Program Files\Utilities\Gadwin Systems\PrintScreen\PrintScreen.exe C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe C:\Program Files\WatchGuard\Mobile User VPN\SafeCfg.exe C:\Program Files\Utilities\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing) O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\SpyCatcher 2006\SCActiveBlock.dll (file missing) O2 - BHO: Malicious Scripts Scanner - {55EA1964-F5E4-4D6A-B9B2-125B37655FCB} - C:\Documents and Settings\All Users\Application Data\Prevx\pxbho.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: PC Magazine Link Previewer - {791A08A6-1CA5-4d13-BA20-1F859E7BDE30} - C:\Program Files\PC Magazine Utilities\Link Previewer\LinkPreviewerBHO.dll (file missing) O4 - HKLM\..\Run: [VrSchedule] C:\Program Files\PCSecurityShield\ShieldAntivirus\Vrres.exe O4 - HKLM\..\Run: [VrMon] C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonnt.exe Main O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKLM\..\Run: [PrevxOne] "C:\Program Files\Prevx1\PXConsole.exe" O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\cwbsvstr.exe" O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe" O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN O4 - HKLM\..\Run: [Client Access Express Welcome] "C:\Program Files\IBM\Client Access\cwbwlwiz.exe" O4 - HKLM\..\Run: [Client Access PC5250 Sound] "C:\Program Files\IBM\Client Access\Emulator\pcssnd.exe" O4 - HKCU\..\Run: [PrivacyProtector] privprot.exe O4 - HKCU\..\Run: [Systweak Memory Optimizer] memtuneup.exe O4 - HKCU\..\Run: [Gadwin PrintScreen 3.1] C:\Program Files\Utilities\Gadwin Systems\PrintScreen\PrintScreen.exe /nosplash O4 - Startup: SafeCfg.exe.lnk = C:\Program Files\WatchGuard\Mobile User VPN\SafeCfg.exe O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - SolidConverterPDF - (no file) O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU) O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing) O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE O23 - Service: iSeries Access for Windows Remote Command (Cwbrxd) - IBM Corporation - C:\WINDOWS\CWBRXD.EXE O23 - Service: HBService - Unknown owner - C:\Program Files\PC Magazine Utilities\HD HeartBeat 2\HBSrvApp.exe (file missing) O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: SafeNet Monitor Service (IPSECMON) - SafeNet - C:\Program Files\WatchGuard\Mobile User VPN\IPSecMon.exe O23 - Service: SafeNet IKE Service (IreIKE) - SafeNet - C:\Program Files\WatchGuard\Mobile User VPN\IreIKE.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe O23 - Service: Pinnacle Systems Media Service (PinnacleSys.MediaServer) - Pinnacle Systems - c:\program files\pinnacle\shared files\programs\mediaserver\pmshost.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe O23 - Service: Prevx Agent (PREVXAgent) - Unknown owner - C:\Program Files\Prevx1\PXAgent.exe" -f (file missing) O23 - Service: ViRobot Expert Monitoring (vrmonsvc) - HAURI - C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonsvc.exe
Post #8
Click Start > Run > and type in:

services.msc

Click OK.

In the services window find HBService
Right click and choose "Properties". On the "General" tab under "Service
Status" click the "Stop" button to stop the service. Beside "Startup Type"
in the dropdown menu select "Disabled". Click Apply then OK. Exit the
Services utility.



Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\SpyCatcher 2006\SCActiveBlock.dll (file missing)
O2 - BHO: PC Magazine Link Previewer - {791A08A6-1CA5-4d13-BA20-1F859E7BDE30} - C:\Program Files\PC Magazine Utilities\Link Previewer\LinkPreviewerBHO.dll (file missing)
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O9 - Extra button: (no name) - SolidConverterPDF - (no file)
O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU)
O23 - Service: HBService - Unknown owner - C:\Program Files\PC Magazine Utilities\HD HeartBeat 2\HBSrvApp.exe (file missing)

Close ALL windows and browsers except HijackThis and click "Fix checked"



Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.


Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #9
Here's new log: Logfile of HijackThis v1.99.1 Scan saved at 7:12:26 PM, on 6/17/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\WatchGuard\Mobile User VPN\IreIKE.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\Program Files\WatchGuard\Mobile User VPN\IPSecMon.exe C:\Program Files\Prevx1\PXAgent.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonsvc.exe C:\WINDOWS\Explorer.EXE C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonnt.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\PCSecurityShield\ShieldAntivirus\Vrres.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\Program Files\Prevx1\PXConsole.exe C:\Program Files\Utilities\Gadwin Systems\PrintScreen\PrintScreen.exe C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe C:\Program Files\WatchGuard\Mobile User VPN\SafeCfg.exe C:\Program Files\Utilities\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing) O2 - BHO: Malicious Scripts Scanner - {55EA1964-F5E4-4D6A-B9B2-125B37655FCB} - C:\Documents and Settings\All Users\Application Data\Prevx\pxbho.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O4 - HKLM\..\Run: [VrSchedule] C:\Program Files\PCSecurityShield\ShieldAntivirus\Vrres.exe O4 - HKLM\..\Run: [VrMon] C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonnt.exe Main O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKLM\..\Run: [PrevxOne] "C:\Program Files\Prevx1\PXConsole.exe" O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\cwbsvstr.exe" O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe" O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN O4 - HKLM\..\Run: [Client Access Express Welcome] "C:\Program Files\IBM\Client Access\cwbwlwiz.exe" O4 - HKLM\..\Run: [Client Access PC5250 Sound] "C:\Program Files\IBM\Client Access\Emulator\pcssnd.exe" O4 - HKCU\..\Run: [PrivacyProtector] privprot.exe O4 - HKCU\..\Run: [Systweak Memory Optimizer] memtuneup.exe O4 - HKCU\..\Run: [Gadwin PrintScreen 3.1] C:\Program Files\Utilities\Gadwin Systems\PrintScreen\PrintScreen.exe /nosplash O4 - Startup: SafeCfg.exe.lnk = C:\Program Files\WatchGuard\Mobile User VPN\SafeCfg.exe O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing) O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE O23 - Service: iSeries Access for Windows Remote Command (Cwbrxd) - IBM Corporation - C:\WINDOWS\CWBRXD.EXE O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: SafeNet Monitor Service (IPSECMON) - SafeNet - C:\Program Files\WatchGuard\Mobile User VPN\IPSecMon.exe O23 - Service: SafeNet IKE Service (IreIKE) - SafeNet - C:\Program Files\WatchGuard\Mobile User VPN\IreIKE.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe O23 - Service: Pinnacle Systems Media Service (PinnacleSys.MediaServer) - Pinnacle Systems - c:\program files\pinnacle\shared files\programs\mediaserver\pmshost.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe O23 - Service: Prevx Agent (PREVXAgent) - Unknown owner - C:\Program Files\Prevx1\PXAgent.exe" -f (file missing) O23 - Service: ViRobot Expert Monitoring (vrmonsvc) - HAURI - C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonsvc.exe As far as the computer - significantly slower then normal (or what I considered normal) just opening windows or programs. If I right click on a file and then move towards the bottom of those options the mouse stops on Send To… Sometimes it's several seconds before it will move again, sometimes it crashes the window I have open. Overall there's a longer delay occurring when PC is responding to anything. The internet slowed a little at a time for no apparent reason. I have gone through all the troubleshooting with that and nothing has had an effect. I also upgraded DSL to a little higher speed to see if it would have an affect - and it almost seemed slower. Connections, settings are all okay - AT&T has no clue (surprise). All of these problems just started about a month ago and it was a very gradual change.
Post #10
Do you use this program?
C:\Program Files\IBM\Client Access\cwbsvstr.exe"


Part of IBM's iSeries (nee As/400) Client Access - communications suite that allows desktop, browser and wireless access to iSeries servers. Useful if you are going to access the iSeries through Windows Explorer to move files back and forth between Windows folders and iSeries folders. This is a tool that is only used by Client Access administrators (usually) so it is not required - a waste of resources

Post #12
Use Add/Remove Programs and uninstall:
AVG Anti-Spyware 7.5

Lets try this.
1. Shutdown the pc.
2. Unplug the power and internet cable from the external modem and router if you have one.
Wait at least 5 minutes. The plug everything back in.
Reboot and see if that helped.

I have to do this once in awhile with my AT&T modem.
Post #13
Ok - just so you know, that is the only spyware program I am running - PC Security Shield is virus only. I've done the reboot thing several times, but I'll try it again since there have been changes.
Post #14

Ok - just so you know, that is the only spyware program I am running - PC Security Shield is virus only. I've done the reboot thing several times, but I'll try it again since there have been changes.

Go ahead and do the other then and leave AVG.

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