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Hijackthis Log

9 min read

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Post #1
Hey all my computer and internet have been running abnormally slow for the past week or so, so I thought I would come here. Here is my HiJackThis log. Any help would be much appreciated. THANKS!

Logfile of HijackThis v1.99.1
Scan saved at 9:12:36 AM, on 5/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\WINDOWS\system32\agkqkksd.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Common Files\AOL\1162687459\ee\aolsoftware.exe
c:\program files\common files\aol\1162687459\ee\aim6.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Documents and Settings\Owner.JORDAN-DL29E47M\Desktop\HiJackThis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: edit_html Class - {14D1A72D-8705-11D8-B120-000000000000} - C:\Documents and Settings\Owner.JORDAN-DL29E47M\427183557.dll (file missing)
O2 - BHO: (no name) - {1B0A3BB9-A65D-4A71-ACA2-75F92D2CE3B8} - c:\windows\system32\gadcgad.dll
O2 - BHO: (no name) - {36645342-9475-2663-166A-466739207346} - C:\WINDOWS\system32\ipv6mops.dll
O2 - BHO: Zango Search Assistant Helper /fleok=1D8A83A5C4E5127698A86C2A1FBB39BFE4976E26CAEDDA7D5579402B3EC0C0 - {56F1D444-11BF-4879-A12B-79CF0177F038} - c:\program files\zango\zangohook.dll (file missing)
O2 - BHO: Image Helper - {64D712D1-84D9-281C-CE7D-32439D631863} - C:\WINDOWS\system\bpmtcs32.dll
O2 - BHO: (no name) - {73364D99-1240-4dff-B12A-67E448373148} - C:\WINDOWS\system32\ipv6mons.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1162687459\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [agkqkksd] C:\WINDOWS\system32\agkqkksd.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [agkqkksd] C:\WINDOWS\system32\agkqkksd.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/17ef3359e3654e…ip/RdxIE601.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo…otoUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1162686133187
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: fydwoppu - C:\WINDOWS\SYSTEM32\gadcgad.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
Post #2
Hello jaygg, and [external image: Posted Image] to Malware Removal Forums.
I will be assisting you with your malware issues.
Please be patient as I need some time to review your Hijackthis log and i will post back recommendations for repairs.

As I am still a trainee, everything that I post to you, must be checked by an Admin or Moderator. Thus, there may be a tiny bit of a delay between posts, but it shouldn't be too long.
  • Whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • Continue to respond to this thread until I give you the All Clean! If you have any question or you're stuck in there please reply it to me. I will try my best to help you!
  • Please bookmark or favourite this page. In case you need it as reference or etc.
Post #3
Hi jaygg,

You aren't running Anti Virus Software. Please download and install one of them first!!!

Use an Anti Virus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some on line & their stand-alone anti virus programs:
Computer Safety On line - Anti-Virus

Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.
————————————————-
You have been infected by Infostealer.Bzup, and Trojan-Spy.Win32.Agent.ir which allows attackers to access your computer from remote locations, stealing passwords, Internet banking and personal data.

Infostealer.Bzup
Trojan-Spy.Win32.Agent.ir

I recommend that you disconnect this machine from the internet NOW!

1. Disconnect infected computer from the internet and from any networked computers until the computer can be cleaned.

2. Call all of your banks, credit card companies, financial institutions and inform them that you may be a victim of identity theft and to put a watch on your accounts or change all your account numbers.

3. From a clean computer, change *all* your online passwords – for email, for banks, financial accounts, PayPal, eBay, online companies, any online forums or groups you belong to.

Do NOT change passwords or do any transactions while using the infected computer because the attacker will get the new passwords and transaction information.

After you've done above, let's start some cleaning.
————————————————-
LIST OF PROGRAMS USING HIJACKTHIS
  • Start HijackThis
  • Click on the Config button
  • Click on the Misc Tools button
  • Click on the Open Uninstall Manager button.
You will now be presented with a screen similar to the one below:

[external image: Posted Image]

Now click on the Save list… button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply.
————————————————-
Please download VundoFix.exe to your desktop.
  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • Please post back the contents of C:\vundofix.txt
Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.
————————————————-
Post back:
List of programs created with HijackThis.
Vundofix report.
A new HijackThis log.
Post #4
This is the uninstall list

Ad-Aware SE Personal
Adobe Flash Player 9 ActiveX
Adobe Reader 8
AOL Uninstaller (Choose which Products to Remove)
A-one iPod Video Convertor 4.22
Apple Software Update
AVG 7.5
Broadcom 440x 10/100 Integrated Controller
Broadcom Advanced Control Suite
Broadcom Driver Installer
Compaq 7550 INF and ICM software
Conexant D850 56K V.9x DFVc Modem
Dell ResourceCD
DivX Codec
DivX Content Uploader
DivX Converter
DivX Player
DivX Web Player
FinePixViewer Ver.4.3
FUJIFILM USB Driver
Google Toolbar for Internet Explorer
HijackThis 1.99.1
HP Extended Capabilities 5.3
HP Image Zone Express
HP Imaging Device Functions 5.3
HP PSC & OfficeJet 5.3.B
HP Software Update
HP Solution Center & Imaging Support Tools 5.3
Intel® Extreme Graphics Driver
iPod Updater 2004-11-15
iTunes
J2SE Runtime Environment 5.0 Update 3
Jasc Paint Shop Pro 9
LimeWire 4.12.6
Logitech MouseWare 9.60
Logitech Resource Center
Logitech User's Guide
Memory Key Boot Utility
Mozilla Firefox (2.0.0.3)
MSXML 4.0 SP2 (KB927978)
QuickTime
RealPlayer
Riva FLV Encoder 2.0
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 8 (KB917734)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931768)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
SoundMAX
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Viewpoint Manager (Remove Only)
Viewpoint Media Player
Windows Installer 3.1 (KB893803)
Windows Live Messenger
Windows Media Format Runtime
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Service Pack 2
WinRAR archiver
WordPerfect Office 11
XChange 360
Yahoo! Messenger


HiJackThis Log

Logfile of HijackThis v1.99.1
Scan saved at 3:50:35 PM, on 5/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\AOL\1162687459\ee\AOLSoftware.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Documents and Settings\Owner.JORDAN-DL29E47M\Desktop\HiJackThis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: edit_html Class - {14D1A72D-8705-11D8-B120-000000000000} - C:\Documents and Settings\Owner.JORDAN-DL29E47M\427183557.dll (file missing)
O2 - BHO: (no name) - {1B0A3BB9-A65D-4A71-ACA2-75F92D2CE3B8} - c:\windows\system32\gadcgad.dll
O2 - BHO: (no name) - {36645342-9475-2663-166A-466739207346} - C:\WINDOWS\system32\ipv6mops.dll (file missing)
O2 - BHO: Zango Search Assistant Helper /fleok=1D8A83A5C4E5127698A86C2A1FBB39BFE4976E26CAEDDA7D5579402B3EC0C0 - {56F1D444-11BF-4879-A12B-79CF0177F038} - c:\program files\zango\zangohook.dll (file missing)
O2 - BHO: Image Helper - {64D712D1-84D9-281C-CE7D-32439D631863} - C:\WINDOWS\system\bpmtcs32.dll (file missing)
O2 - BHO: (no name) - {73364D99-1240-4dff-B12A-67E448373148} - C:\WINDOWS\system32\ipv6mons.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1162687459\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [agkqkksd] C:\WINDOWS\system32\agkqkksd.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [agkqkksd] C:\WINDOWS\system32\agkqkksd.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/17ef3359e3654e…ip/RdxIE601.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo…otoUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1162686133187
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: fydwoppu - C:\WINDOWS\SYSTEM32\gadcgad.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe



And I would post the VundoFix report but nothing was found when I did that.
Post #5
Hi jaygg,

LimeWire
You have LimeWire, a P2P/file sharing programs installed on your computer. P2p apps like it are the largest source of malware we see. You'll be doing yourself a favor by removing it.

References for the risk of these programs can be found in these links: http://www.microsoft.com/windows/ie/commun…protection.mspx
http://www.techweb.com/wire/160500554
http://www.internetworldstats.com/articles/art053.htm

I would recommend that you uninstall LimeWire, however that choice is up to you. If you choose to remove these programs, you can do so via Control Panel >> Add or Remove Programs.

If you wish to keep it, please do not use it untill we'll clean your computer.
——————————————-
Upload malware to uploadmalware.com
Please go to http://www.uploadmalware.com/

Put your username in the correct box and give a link to this topic.
In the File(s) To Submit: copy and paste the following (one line per box):
c:\windows\system32\gadcgad.dll

Now click Send File and close the window.
——————————————-
Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)
Do not run it yet.
——————————————-
Download and Run ComboFix
  • Download this file from either of the two below listed places :

    http://download.bleepingcomputer.com/sUBs/ComboFix.exe
    http://www.techsupportforum.com/sectools/sUBs/ComboFix.exe
  • Then double click combofix.exe & follow the prompts.
  • When finished, it shall produce a log for you. Post that log in your next reply
Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall
——————————————-
Go in Safe Mode by restarting your computer, then continually tapping F8 until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.
Print out these instructions or save them into a notepad on your desktop, because you will not have internet access while in Safe Mode.
——————————————-
SDFix
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum.
——————————————-
Run HijackThis again.
——————————————-
Post back:
Combofix report.
SDFix report.
A new HijackThis log.
Post #6
"Owner" - 2007-05-28 14:26:17 Service Pack 2
ComboFix 07-05.27.V - Running from: "C:\Program Files\Mozilla Firefox\"

Rootkit driver pe386 is present. … attempting disinfection
pe386 …… driver unloaded successfully.
ADS removed - system32: deleted 78548 bytes in 1 streams.

(((((((((((((((((((((((((((((((((((((((((((((((((( V Log )))))))))))))))))))))))))))))))))))))))))))))))))))))))


FINDSTR: Cannot open C:\WINDOWS\system32\gadcgad.dll


* * * POST RUN FILES/FOLDERS * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *



(((((((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


"C:\WINDOWS\system32\ipv6monr.dll"
"C:\WINDOWS\system32\ipv6mons.dll"
"C:\WINDOWS\42325910.dll"
"C:\WINDOWS\1809.exe"
"C:\DOCUME~1\OWNER~2.JOR\Desktop.\internet explorer.lnk"
"C:\WINDOWS\system32\drivers\fad.sys"
"C:\WINDOWS\update.exe"
"C:\WINDOWS\system32\drivers\ualzvtam.sys"
"C:\WINDOWS\system32\gadcgad.dll" . . . . failed to delete
"C:\WINDOWS\system32\gadcgad.dll.bak" . . . . failed to delete


((((((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))


——-\LEGACY_BISLCBND
——-\LEGACY_ZDHPIFVT
——-\bislcbnd
——-\zdhpifvt


((((((((((((((((((((((((((((((( Files Created from 2007-04-28 to 2007-05-28 ))))))))))))))))))))))))))))))))))


2007-05-27 15:24 d——– C:\VundoFix Backups
2007-05-23 21:49 147,729 –a—— C:\WINDOWS\system32\libssl32.dll
2007-05-23 21:43 756,224 –a—— C:\WINDOWS\system32\ggndeijm.dll
2007-05-13 16:05 3,145,728 –a—— C:\Documents and Settings\Owner.JORDAN-DL29E47M\ntuser.dat
2007-05-13 16:05 3,145,728 –a—— C:\DOCUME~1\OWNER~2.JOR\ntuser.dat
2007-05-11 22:29 51,200 –a—— C:\WINDOWS\dsb.exe
2007-05-10 19:43 73,728 –a—— C:\WINDOWS\installer.exe
2007-04-28 12:58 d——– C:\DOCUME~1\ALLUSE~1.WIN\APPLIC~1\InstallShield
2007-04-28 12:57 d——– C:\Program Files\Jasc Software Inc
2007-04-28 12:57 d——– C:\Program Files\Common Files\Jasc Software Inc
2007-04-28 12:57 d——– C:\DOCUME~1\OWNER~2.JOR\APPLIC~1\Jasc Software Inc


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))

2007-05-27 20:34:25 79,872 ——w C:\WINDOWS\system32\gadcgad.dll
2007-05-26 14:26:29 ——– d—–w C:\Program Files\Virtual Laguna Beach
2007-05-26 02:56:09 125,952 —-a-w C:\WINDOWS\system32\ivmcxrre.dll
2007-05-26 01:29:54 ——– d—–w C:\DOCUME~1\OWNER~2.JOR\APPLIC~1\LimeWire
2007-05-24 02:17:44 ——– d—–w C:\DOCUME~1\OWNER~2.JOR\APPLIC~1\Image Zone Express
2007-04-29 02:30:56 ——– d—–w C:\Program Files\QuickTime
2007-04-27 18:37:51 1,040,384 —-a-w C:\WINDOWS\system32\libeay32.dll
2007-04-27 18:37:11 196,608 —-a-w C:\WINDOWS\system32\ssleay32.dll
2007-04-18 16:12:23 2,854,400 —-a-w C:\WINDOWS\system32\msi.dll
2007-04-11 21:08:42 1,168 —-a-w C:\WINDOWS\mozver.dat
2007-04-09 17:26:39 ——– d—–w C:\DOCUME~1\OWNER~2.JOR\APPLIC~1\Corel
2007-04-03 03:58:44 150,528 —-a-w C:\WINDOWS\system32\jtjsfbiy.exe
2007-04-03 03:58:36 16,384 —-a-w C:\WINDOWS\system32\mkrcaaaa.exe
2007-03-17 13:43:01 292,864 —-a-w C:\WINDOWS\system32\winsrv.dll
2007-03-08 15:36:28 577,536 —-a-w C:\WINDOWS\system32\user32.dll
2007-03-08 15:36:28 40,960 —-a-w C:\WINDOWS\system32\mf3216.dll
2007-03-08 15:36:28 281,600 —-a-w C:\WINDOWS\system32\gdi32.dll
2007-03-08 13:47:48 1,843,584 —-a-w C:\WINDOWS\system32\win32k.sys


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))


*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
{14D1A72D-8705-11D8-B120-000000000000}=C:\Documents and Settings\Owner.JORDAN-DL29E47M\427183557.dll []
{36645342-9475-2663-166A-466739207346}=C:\WINDOWS\system32\ipv6mops.dll []
{56F1D444-11BF-4879-A12B-79CF0177F038}=c:\program files\zango\zangohook.dll []
{64D712D1-84D9-281C-CE7D-32439D631863}=C:\WINDOWS\system\bpmtcs32.dll []
{AA58ED58-01DD-4d91-8333-CF10577473F7}=c:\program files\google\googletoolbar2.dll [2007-01-20 00:55]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"EM_EXEC"="C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE" [2002-04-22 10:50]
"HostManager"="C:\Program Files\Common Files\AOL\1162687459\ee\AOLSoftware.exe" [2006-05-09 19:24]
"IPHSend"="C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe" [2006-02-17 11:59]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" []
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe" [2005-04-13 04:48]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2006-10-30 10:36]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2005-05-12 00:12]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" []
"REGSHAVE"="C:\Program Files\REGSHAVE\REGSHAVE.exe" [2002-02-04 23:32]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-05-27 15:12]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Aim6"="" []
"Yahoo! Pager"="C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" [2006-10-24 17:10]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe" [2007-01-25 22:34]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" []
"agkqkksd"="C:\WINDOWS\system32\agkqkksd.exe" []

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer\Run]
"7H28X9M91L"=C:\WINDOWS\winlogon32.exe


Contents of the 'Scheduled Tasks' folder
2007-05-28 17:13:00 C:\WINDOWS\tasks\AppleSoftwareUpdate.job

********************************************************************

catchme 0.3.681 W2K/XP/Vista - userland rootkit detector by Gmer, http://www.gmer.net
Rootkit scan 2007-05-28 14:30:48
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0


********************************************************************

Completion time: 2007-05-28 14:32:20 - machine was rebooted
C:\ComboFix-quarantined-files.txt … 2007-05-28 14:32

— E O F —





SDFix: Version 1.85

Run by [removed]
Microsoft Windows XP [Version 5.1.2600]

Running From: C:\SDFix

Safe Mode:
Checking Services:






Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting…


Normal Mode:
Checking Files:

Below files will be copied to Backups folder then removed:

C:\WINDOWS\system32\b - Deleted



Removing Temp Files…

ADS Check:

Checking if ADS is attached to system32 Folder
C:\WINDOWS\system32
No streams found.

Checking if ADS is attached to svchost.exe
C:\WINDOWS\system32\svchost.exe
No streams found.



Final Check:

Remaining Services:
——————



Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

Remaining Files:
—————

Backups Folder: - C:\SDFix\backups\backups.zip

Checking For Files with Hidden Attributes:

C:\WINDOWS\system32\config\default.tmp.LOG
C:\WINDOWS\system32\config\SAM.tmp.LOG
C:\WINDOWS\system32\config\SECURITY.tmp.LOG
C:\WINDOWS\system32\config\software.tmp.LOG
C:\WINDOWS\system32\config\system.tmp.LOG

Finished




Logfile of HijackThis v1.99.1
Scan saved at 3:02:29 PM, on 5/28/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\notepad.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\Program Files\Common Files\AOL\1162687459\ee\AOLSoftware.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\Documents and Settings\Owner.JORDAN-DL29E47M\Desktop\HiJackThis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: edit_html Class - {14D1A72D-8705-11D8-B120-000000000000} - C:\Documents and Settings\Owner.JORDAN-DL29E47M\427183557.dll (file missing)
O2 - BHO: Zango Search Assistant Helper /fleok=1D8A83A5C4E5127698A86C2A1FBB39BFE4976E26CAEDDA7D5579402B3EC0C0 - {56F1D444-11BF-4879-A12B-79CF0177F038} - c:\program files\zango\zangohook.dll (file missing)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1162687459\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [agkqkksd] C:\WINDOWS\system32\agkqkksd.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/17ef3359e3654e…ip/RdxIE601.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo…otoUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1162686133187
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
Post #7
Hi jaygg,

Please download ATF cleaner
This program is for XP and Windows 2000 only
Make sure that all browser windows are closed.Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
—————————————
Please download AVG anti-spyware to your Desktop or to your usual Download Folder, from HERE
  • Install AVG Anti-Spyware by double clicking the installer.
  • Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
  • On the main screen under Your Computer's security.
    • Click on Change state next to Resident shield. It should now change to inactive.
    • Click on Change state next to Automatic updates. It should now change to inactive.
    • Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
    • Wait until you see the Update succesfull message.
  • Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
If you are having problems with the updater, you can use this link to manually update AVG.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.
Don't run a scan yet
—————————————
Go to Start-Settings-Control Panel, click on Add remove Programs. If any of the following programs are listed there, click on the program to highlight it, and click on remove. Then close the Control Panel.
zango
—————————————
Go in Safe Mode by restarting your computer, then continually tapping F8 until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.
Print out these instructions or save them into a notepad on your desktop, because you will not have internet access while in Safe Mode.

How to view Hidden files/folders.
http://www.bleepingcomputer.com/tutorials/tutorial62.html
don't forget to hide files/folders when this is finished
—————————————
Open up Hijackthis.
Click on do a system scan only.
Place a checkmark next to these lines(if still present).

O2 - BHO: edit_html Class - {14D1A72D-8705-11D8-B120-000000000000} - C:\Documents and Settings\Owner.JORDAN-DL29E47M\427183557.dll (file missing)
O2 - BHO: Zango Search Assistant Helper /fleok=1D8A83A5C4E5127698A86C2A1FBB39BFE4976E26CAEDDA7D5579402B3EC0C0 - {56F1D444-11BF-4879-A12B-79CF0177F038} - c:\program files\zango\zangohook.dll (file missing)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKCU\..\Run: [agkqkksd] C:\WINDOWS\system32\agkqkksd.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/17ef3359e3654e…ip/RdxIE601.cab

Then close all windows except Hijackthis and click Fix Checked
—————————————
Using Windows Explore by right-clicking the Start button and left clicking Explore navigate to and find the following Folders and Files: if found, delete the following (some may not be present after previous steps):

Folders
c:\program files\zango

Files
C:\Documents and Settings\Owner.JORDAN-DL29E47M\427183557.dll
C:\WINDOWS\system32\agkqkksd.exe
—————————————
Backup Your Registry with ERUNT
  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.
Click Erunt.exe to backup your registry to the folder of your choice.

Note:to restore your registry, go to the folder and start ERDNT.exe

Open Notepad!
Copy and Paste everything from the Quote box into Notepad:

REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer\Run]
"7H28X9M91L"=-



Make sure there are NO blank lines before REGEDIT4
Make sure there IS one blank line at the end of the file.

Go to File > Save As
Save File name as Fix.reg
Change Save as Type to All Files and save the file to your desktop.

Close Notepad, and double-click Fix.reg on your Desktop. When it asks if you want to merge the info to the registry, hit YES/OK. Reboot the computer.
—————————————
RUN AVG ANTI-SPYWARE
Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
  • Click on Scanner on the toolbar.
  • Click on the Settings tab.
    • Under How to act?
      • Click on Recommended Action and choose Quarantine from the popup menu.
    • Under How to scan?
      • All checkboxes should be ticked.
    • Under Possibly unwanted software:
      • All checkboxes should be ticked.
    • Under Reports:
      • Select Automatically generate report after every scan and uncheck Only if threats were found.
    • Under What to scan?
      • Select Scan every file.
  • Click on the Scan tab.
  • Click on Complete System Scan to start the scan process.
  • Let the program scan the machine.
  • When the scan has finished, follow the instructions below.
    IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
    • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
    • At the bottom of the window click on the Apply all Actions button. (3)
      [external image: Posted Image]
  • When done, click the Save Scan Report button. (4)
    • Click the Save Report as button.
    • Save the report to your Desktop.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
Reboot in Normal Mode.
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In Normal mode run Combofix again.
Run Hijackthis again.
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Post back:
AVG Anti-Spyware report.
Combofix report.
A new HijackThis log

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