
Can't Open Up Hijackthis
#1
Posted 11 May 2007 - 02:14 PM
Register to Remove
#2
Posted 12 May 2007 - 10:47 AM
STEP 1.
======
Deckard’s System Scanner
Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.
- Close all applications and windows.
- Double-click on dss.exe to run it, and follow the prompts.
- When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
- Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt to your post. in your reply
If the above does not work then
Download Itty Bitty Process Manager (IBProcMan.zip)(direct download) http://www.merijn.or...s/ibprocman.zip
Try running that - it will provide a 'task manager' like process in which you can stop running processes. Don't stop any yet, just list all that it has so I can check them and give advice.

Proud member of ASAP since 2005
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#3
Posted 12 May 2007 - 04:51 PM
#4
Posted 12 May 2007 - 07:00 PM
Process list saved on 7:53:42 PM, on 5/12/2007
Platform: WinNT 5.01.2600 SP2
[pid] [full path to filename] [file version] [company name]
628 C:\WINDOWS\System32\smss.exe 5.1.2600.2180 Microsoft Corporation
1356 C:\WINDOWS\system32\winlogon.exe 5.1.2600.2180 Microsoft Corporation
1400 C:\WINDOWS\system32\services.exe 5.1.2600.2180 Microsoft Corporation
1412 C:\WINDOWS\system32\lsass.exe 5.1.2600.2180 Microsoft Corporation
1560 C:\WINDOWS\system32\svchost.exe 5.1.2600.2180 Microsoft Corporation
1696 C:\WINDOWS\System32\svchost.exe 5.1.2600.2180 Microsoft Corporation
600 C:\WINDOWS\Explorer.EXE 6.0.2900.2180 Microsoft Corporation
656 C:\WINDOWS\system32\spoolsv.exe 5.1.2600.2696 Microsoft Corporation
800 C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
1132 C:\Program Files\Comodo\Firewall\cmdagent.exe 2.4.0.20 COMODO
1176 C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe 1.0.33.1 FRISK Software
1220 C:\WINDOWS\BCMSMMSG.exe 3.5.25.0 Broadcom Corporation
1292 C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe 4.50.100.-32103 InstallShield Software Corporation
1320 C:\Program Files\QuickTime\qttask.exe 7.1.3.100 Apple Computer, Inc.
1568 C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe 3.0.0.1448 Adobe Systems Incorporated
1600 C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe 1.0.0.21
1788 C:\Program Files\Logitech\MouseWare\system\em_exec.exe 9.78.34.0 Logitech Inc.
1812 C:\Program Files\Comodo\Firewall\CPF.exe 2.4.0.58 COMODO
1820 C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe 6.0.10.6 Sun Microsystems, Inc.
1852 C:\WINDOWS\System32\inetsrv\inetinfo.exe 5.1.2600.2180 Microsoft Corporation
1868 C:\Program Files\Messenger\msmsgs.exe 4.7.0.3001 Microsoft Corporation
1916 C:\WINDOWS\System32\nvsvc32.exe 6.14.10.7811 NVIDIA Corporation
1924 C:\WINDOWS\system32\ctfmon.exe 5.1.2600.2180 Microsoft Corporation
1992 C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe 1.2.1128.5462 Google Inc.
2032 C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\50\bin\OWSTIMER.EXE 10.0.2614.0 Microsoft Corporation
2040 C:\WINDOWS\system32\SearchIndexer.exe 6.0.5361.0 Microsoft Corporation
3128 C:\WINDOWS\System32\svchost.exe 5.1.2600.2180 Microsoft Corporation
3316 C:\Program Files\Mozilla Firefox\firefox.exe 1.8.20070.30919 Mozilla Corporation
3900 C:\Program Files\Internet Explorer\iexplore.exe 7.0.6000.16441 Microsoft Corporation
356 C:\WINDOWS\System32\dllhost.exe 5.1.2600.2180 Microsoft Corporation
2872 C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_wp.exe 2.0.-14809.210 Microsoft Corporation
3452 C:\DOCUME~1\Susan\LOCALS~1\Temp\Temporary Directory 1 for ibprocman.zip\IBProcMan.exe 1.4.0.0 Soeperman Enterprises Ltd.

Proud member of ASAP since 2005
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#5
Posted 12 May 2007 - 08:51 PM
#6
Posted 13 May 2007 - 02:53 AM

Proud member of ASAP since 2005
The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.
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#7
Posted 13 May 2007 - 12:01 PM
#8
Posted 13 May 2007 - 12:07 PM
#9
Posted 13 May 2007 - 04:30 PM
======
Please show all files for your system.
You will need to reverse this process when all steps are done.
Submit File to Jotti
Please click on Jotti
Use the "Browse" button and locate the following file on your computer:
C:\Program Files\WinRAR\WinRAR.exe
Click the "Submit" button.
Please copy and post (reply) with the results
If Jotti's service load is too high, you can use the following scanner instead:
http://www.virustota...l/index_en.html
Please also check the properties of those files (right-click and select properties from the popupmenu). Look if you can find some company information, etc.
I am not sure why you are having problems running hijackthis. Maybe if we tried another way, it might work.
Please delete the hijackthis applications you currently have. Please try this:
Click here to download HJTsetup.exe
- Save HJTsetup.exe to your desktop.
- Doubleclick on the HJTsetup.exe icon on your desktop.
- By default it will install to C:\Program Files\Hijack This.
- Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
- Put a check by Create a desktop icon then click Next again.
- Continue to follow the rest of the prompts from there.
- At the final dialogue box click Finish and it will launch Hijack This.
- Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
- Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
- Come back here to this thread and Paste the log in your next reply.
- DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

Proud member of ASAP since 2005
The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.
Want to help others? Come join us in the Class Room and learn how.
#10
Posted 13 May 2007 - 07:48 PM
Scanner results
Scan taken on 14 May 2007 01:37:41 (GMT)
A-Squared Found nothing
AntiVir Found nothing
ArcaVir Found nothing
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found nothing
ClamAV Found nothing
Dr.Web Found nothing
F-Prot Antivirus Found nothing
F-Secure Anti-Virus Found nothing
Fortinet Found nothing
Kaspersky Anti-Virus Found nothing
NOD32 Found nothing
Norman Virus Control Found nothing
Panda Antivirus Found nothing
Rising Antivirus Found nothing
VirusBuster Found nothing
hijackthis results:
Logfile of HijackThis v1.99.1
Scan saved at 9:46:07 PM, on 5/13/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\WINDOWS\system32\taskmgr.exe
C:\PROGRA~1\AMERIC~1.0\aol.exe
C:\PROGRA~1\AMERIC~1.0\waol.exe
C:\PROGRA~1\AMERIC~1.0\aolwbspd.exe
C:\Program Files\Hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...a...&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.h...a...&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...a...&pf=desktop
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [WindowsService] rundll32.exe "C:\WINDOWS\system32\genwxete.dll",realset
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_5 -reboot 1
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Search - http://edits.mywebse...?p=ZSzim055YYUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1178386656062
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1178386582640
O17 - HKLM\System\CCS\Services\Tcpip\..\{CA583F7F-2974-46D1-B0C0-BD65EC545661}: NameServer = 205.188.146.145
O20 - AppInit_DLLs:
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
VBA32 Found nothing
Register to Remove
#11
Posted 13 May 2007 - 08:59 PM
Please download VundoFix.exe to your desktop.
- Double-click VundoFix.exe to run it.
- Click the Scan for Vundo button.
- Once it's done scanning, click the Remove Vundo button.
- You will receive a prompt asking if you want to remove the files, click YES
- Once you click yes, your desktop will go blank as it starts removing Vundo.
- When completed, it will prompt that it will shutdown your computer, click OK.
- Turn your computer back on.
- Please post the contents of C:\vundofix.txt and a new HiJackThis log.

Proud member of ASAP since 2005
The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.
Want to help others? Come join us in the Class Room and learn how.
#12
Posted 14 May 2007 - 02:04 PM
VundoFix V6.3.21
Checking Java version...
Java version is 1.5.0.5
Old versions of java are exploitable and should be removed.
Scan started at 3:35:20 PM 5/14/2007
Listing files found while scanning....
C:\WINDOWS\system32\dplfmt.dll
C:\WINDOWS\system32\fccyxvs.dll
C:\WINDOWS\system32\llbslifk.dll
C:\WINDOWS\system32\oqstv.bak1
C:\WINDOWS\system32\oqstv.bak2
C:\WINDOWS\system32\oqstv.ini
C:\WINDOWS\system32\oqstv.ini2
C:\WINDOWS\system32\oqstv.tmp
C:\WINDOWS\system32\ptjomvnl.dll
C:\WINDOWS\system32\rttss.ini
C:\WINDOWS\system32\ssttr.dll
C:\WINDOWS\system32\tmp23A.tmp.dll
C:\WINDOWS\system32\urqnmnk.dll
C:\WINDOWS\system32\vtsqo.dll
C:\WINDOWS\system32\wrpdxgfq.dll
Beginning removal...
Attempting to delete C:\WINDOWS\system32\dplfmt.dll
C:\WINDOWS\system32\dplfmt.dll Has been deleted!
Attempting to delete C:\WINDOWS\system32\fccyxvs.dll
C:\WINDOWS\system32\fccyxvs.dll Has been deleted!
Attempting to delete C:\WINDOWS\system32\llbslifk.dll
C:\WINDOWS\system32\llbslifk.dll Has been deleted!
Attempting to delete C:\WINDOWS\system32\oqstv.bak1
C:\WINDOWS\system32\oqstv.bak1 Has been deleted!
Attempting to delete C:\WINDOWS\system32\oqstv.bak2
C:\WINDOWS\system32\oqstv.bak2 Has been deleted!
Attempting to delete C:\WINDOWS\system32\oqstv.ini
C:\WINDOWS\system32\oqstv.ini Has been deleted!
Attempting to delete C:\WINDOWS\system32\oqstv.ini2
C:\WINDOWS\system32\oqstv.ini2 Has been deleted!
Attempting to delete C:\WINDOWS\system32\oqstv.tmp
C:\WINDOWS\system32\oqstv.tmp Has been deleted!
Attempting to delete C:\WINDOWS\system32\ptjomvnl.dll
C:\WINDOWS\system32\ptjomvnl.dll Has been deleted!
Attempting to delete C:\WINDOWS\system32\rttss.ini
C:\WINDOWS\system32\rttss.ini Has been deleted!
Attempting to delete C:\WINDOWS\system32\ssttr.dll
C:\WINDOWS\system32\ssttr.dll Has been deleted!
Attempting to delete C:\WINDOWS\system32\tmp23A.tmp.dll
C:\WINDOWS\system32\tmp23A.tmp.dll Has been deleted!
Attempting to delete C:\WINDOWS\system32\urqnmnk.dll
C:\WINDOWS\system32\urqnmnk.dll Has been deleted!
Attempting to delete C:\WINDOWS\system32\vtsqo.dll
C:\WINDOWS\system32\vtsqo.dll Has been deleted!
Attempting to delete C:\WINDOWS\system32\wrpdxgfq.dll
C:\WINDOWS\system32\wrpdxgfq.dll Has been deleted!
Performing Repairs to the registry.
Done!
HijackThis results
Logfile of HijackThis v1.99.1
Scan saved at 4:01:36 PM, on 5/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\PROGRA~1\AMERIC~1.0\aol.exe
C:\PROGRA~1\AMERIC~1.0\waol.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\PROGRA~1\AMERIC~1.0\aolwbspd.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...a...&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.h...a...&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...a...&pf=desktop
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {26067289-580c-4c52-8da5-aac1d0d4f3ee} - C:\WINDOWS\system32\dplfmt.dll (file missing)
O2 - BHO: (no name) - {2EE6B413-9BCB-4A49-BA29-9955D8AD5F4F} - C:\WINDOWS\system32\vtsqo.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\webhelper.dll
O2 - BHO: (no name) - {E2EE5C44-C66D-499d-BEAE-A2A79189A63A} - C:\WINDOWS\system32\tmp22.tmp.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [WindowsService] rundll32.exe "C:\WINDOWS\system32\genwxete.dll",realset
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_5 -reboot 1
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Search - http://edits.mywebse...?p=ZSzim055YYUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1178386656062
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1178386582640
O20 - AppInit_DLLs:
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
#13
Posted 15 May 2007 - 11:21 AM
Run hijackthis. Click Do a System Scan Only. Put a Check in the box on the left side on these:
O2 - BHO: (no name) - {26067289-580c-4c52-8da5-aac1d0d4f3ee} - C:\WINDOWS\system32\dplfmt.dll (file missing)
O2 - BHO: (no name) - {2EE6B413-9BCB-4A49-BA29-9955D8AD5F4F} - C:\WINDOWS\system32\vtsqo.dll (file missing)
O2 - BHO: (no name) - {E2EE5C44-C66D-499d-BEAE-A2A79189A63A} - C:\WINDOWS\system32\tmp22.tmp.dll
O4 - HKLM\..\Run: [WindowsService] rundll32.exe "C:\WINDOWS\system32\genwxete.dll",realset
O8 - Extra context menu item: &Search - http://edits.mywebse...?p=ZSzim055YYUS
O20 - AppInit_DLLs:
Close ALL windows and browsers except HijackThis and click Fix checked and exit.
Reboot into Safe Mode: please see here if you are not sure how to do this.
Using Windows Explorer, locate the following files/folders, and delete them:
C:\WINDOWS\system32\genwxete.dll<=file
Exit Explorer, and reboot as normal afterwards.
STEP 1.
======
Please download AVG Anti-Spyware from HERE
and save that file to your
desktop.
This is a 30 day trial of the program
- Once you have downloaded ewido anti-spyware, locate the icon on the desktop
and double-click it to launch the set up program. - Once the setup is complete you will need run ewido and update the definition files.
- On the main screen
- select the icon "Update"
- then select the "Update now" link.
- Next select the "Start Update" button,
- Once the update has completed select the "Scanner" icon at the top of
the screen, then select the "Settings" tab. - Once in the Settings screen click on "Recommended actions" and then
select ""Quarantine".". - Under "Reports"
- Select "Automatically generate report after every scan"
- Un-Select "Only if threats were found
- Reboot your computer into SafeMode. You can do this by restarting
your computer and continually tapping the F8 key until a menu appears.
Use your up arrow key to highlight SafeMode then hit enter.
IMPORTANT: Do not open any other windows or
programs while ewido is scanning, it may interfere with the scanning proccess: - Lauch ewido-anti-spyware by double-clicking the icon on your desktop.
- Select the "Scanner" icon at the top and then the "Scan" tab
then click on "Complete System Scan". - AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.
Once the scan is complete do the following: - If you have any infections you will prompted, then select "Apply all
actions" - Next select the "Reports" icon at the top.
- Select the "Save report as" button in the lower left hand of the
screen and save it to a text file on your system (make sure to remember where
you saved that file, this is important). - Close AVG Anti-Spyware and reboot your system back into Normal Mode.
- Download the latest version of Java Runtime Environment (JRE) 6u1.
- Scroll down to where it says "The Java SE Runtime Environment (JRE) allows end-users to run Java applications".
- Click the "Download" button to the right.
- Check the box that says: "Accept License Agreement".
- The page will refresh.
- Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
- Close any programs you may have running - especially your web browser.
- Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
- Check any item with Java Runtime Environment (JRE or J2SE) in the name.
- Click the Remove or Change/Remove button.
- Repeat as many times as necessary to remove each Java versions.
- Reboot your computer once all Java components are removed.
- Then from your desktop double-click on jre-6u1-windows-i586-p.exe to install the newest version.

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#14
Posted 15 May 2007 - 02:23 PM
#15
Posted 15 May 2007 - 02:40 PM
Edited by Susan528, 15 May 2007 - 02:58 PM.

Proud member of ASAP since 2005
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