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Spyware / Malware / Virus Removal

Suspicious Behavior, Popups, Etc...

13 min read

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Post #1
Started having problems last week. Every time I turn on my computer and open Firefox now (I rarely use IE), Internet Explorer opens automatically. Systemdoctor and other popups ensue. Also, Firefox crashes alot now, especially when playing embedded media. I've run AVG, Spybot, and Ad-Aware SE to no avail. Spybot picked up a Smitfraud toolbar. Please help. Here is my Hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 8:42:02 PM, on 05/02/07
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\HijackThis\HijackThis.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [InfoData] rundll32.exe "C:\WINDOWS\system32\phcopben.dll",realset
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305…meInstaller.exe
O16 - DPF: {58E8B389-75C2-1BDB-5D64-277945F2D29B} - http://85.255.113.214/1/gdnUS2218.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1162458799623
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by102fd.bay102.hotmail.msn.com/activex/HMAtchmt.ocx
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
Post #2
Hi seandemond.

Welcome to TomCoyote forums.

SmitFraudFix (by S!Ri)
  • Please download SmitFraudFix from here and save it to your Desktop.
  • Double-click on Smitfraud.exe
  • Select option #1 - Search by typing 1 and press Enter - a text file will appear, which lists infected files (if present).
Do not run any of the other options at this stage.

Please copy/paste the content of the report (c:\rapport.txt) into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a 'RiskTool'; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between 'good' and 'malicious' use of such programs, therefore they may alert the user.

——————————————————————-

I think that you may have something that's hiding from HijackThis. To fool the 'nasty' into letting us see the complete picture, we need to rename HijackThis.exe.

Click on Start then My Computer and navigate to the folder C:\HijackThis\ and rename HijackThis.exe as NoHiding.exe.

——————————————————————

Please post, as a reply to this thread:
  • The SmitFraudFix report (c:\rapport.txt)
  • A new HijackThis log (run as NoHiding)
Post #3
Thanks for replying.

SmitFraudFix v2.174

Scan done at 13:29:36.50, 05/03/07
Run from C:\Documents and Settings\Administrator\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is FAT32
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\WINDOWS\system32\cmd.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts


»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Administrator


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Administrator\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\ADMINI~1\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components



»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» pe386-msguard-lzx32-huy32



»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Motorola SURFboard SB5100 USB Cable Modem - Packet Scheduler Miniport
DNS Server Search Order: 68.109.202.25
DNS Server Search Order: 68.109.202.30
DNS Server Search Order: 68.11.16.30

Description: Motorola SURFboard SB5100 USB Cable Modem - Packet Scheduler Miniport
DNS Server Search Order: 68.109.202.25
DNS Server Search Order: 68.109.202.30
DNS Server Search Order: 68.11.16.25

HKLM\SYSTEM\CCS\Services\Tcpip\..\{5587C54F-5682-4E04-B2A7-B7593EA70681}: DhcpNameServer=[removed] [removed] [removed]
HKLM\SYSTEM\CCS\Services\Tcpip\..\{AC3F35C6-E750-4916-93CE-F05F338706B0}: DhcpNameServer=[removed] [removed] [removed]
HKLM\SYSTEM\CS2\Services\Tcpip\..\{5587C54F-5682-4E04-B2A7-B7593EA70681}: DhcpNameServer=[removed] [removed] [removed]
HKLM\SYSTEM\CS2\Services\Tcpip\..\{AC3F35C6-E750-4916-93CE-F05F338706B0}: DhcpNameServer=[removed] [removed] [removed]
HKLM\SYSTEM\CS3\Services\Tcpip\..\{5587C54F-5682-4E04-B2A7-B7593EA70681}: DhcpNameServer=[removed] [removed] [removed]
HKLM\SYSTEM\CS3\Services\Tcpip\..\{AC3F35C6-E750-4916-93CE-F05F338706B0}: DhcpNameServer=[removed] [removed] [removed]
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=[removed] [removed] [removed]
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=[removed] [removed] [removed]
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=[removed] [removed] [removed]


»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

Logfile of HijackThis v1.99.1
Scan saved at 1:34:01 PM, on 05/03/07
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\notepad.exe
C:\HijackThis\NoHiding.exe.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {3F9D0C61-737D-44D1-BD80-91AF857061CC} - C:\WINDOWS\system32\awtsqpp.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {7271E564-33D9-497D-8BA2-7219D6C3AA6E} - C:\WINDOWS\system32\jkhff.dll
O2 - BHO: (no name) - {D651AFF4-9590-424d-BD1E-8E33E090DFB3} - C:\WINDOWS\system32\tsqpwolo.dll (file missing)
O2 - BHO: (no name) - {E0452987-6C60-443C-9C66-5F62EE790207} - C:\WINDOWS\system32\jkhhf.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [InfoData] rundll32.exe "C:\WINDOWS\system32\phcopben.dll",realset
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport; to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305…meInstaller.exe
O16 - DPF: {58E8B389-75C2-1BDB-5D64-277945F2D29B} - http://85.255.113.214/1/gdnUS2218.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1162458799623
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by102fd.bay102.hotmail.msn.com/activex/HMAtchmt.ocx
O20 - Winlogon Notify: awtsqpp - C:\WINDOWS\SYSTEM32\awtsqpp.dll
O20 - Winlogon Notify: jkhff - C:\WINDOWS\system32\jkhff.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe

^^^I had no idea all those processes were there! :angry:

Thanks again for helping.
Post #4
Hi.

That's better - it's surprising what comes out of the woodwork, isn't it! The good news is that SmitFraudFix didn't find any problems. Let's get things cleaned up.

There's one nasty item which I want to get out of the way immediately. Run HijackThis and click Scan and then check (tick) the following, if present (please let me know if it is missing):

O16 - DPF: {58E8B389-75C2-1BDB-5D64-277945F2D29B} - http://85.255.113.214/1/gdnUS2218.exe

Close down all programs, browsers and other open windows. Make sure that only the above item is checked and then click on Fix checked.

———————————————————————————–

VundoFix

Please download VundoFix.exe to your desktop.
  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • It will create a report named vundofix.txt on your main drive (C:\vundofix.txt)
Note: It is possible that VundoFix may encounter a file it cannot remove.
In this case, VundoFix will run on reboot Simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears at reboot.

———————————————————————————

Please post, as a reply to this thread:
  • The VundoFix report (C:\vundofix.txt)
  • A new HijackThis log
Post #5 last edited
VundoFix
VundoFix V6.3.21

Checking Java version…

Java version is 1.4.2.3
Old versions of java are exploitable and should be removed.

Scan started at 11:39:11 PM 05/03/07

Listing files found while scanning….

C:\WINDOWS\system32\awtsqpp.dll
C:\WINDOWS\system32\ffhkj.bak2
C:\WINDOWS\system32\ffhkj.ini
C:\WINDOWS\system32\jkhff.dll
C:\WINDOWS\system32\tsqpwolo.dll

Beginning removal…

Attempting to delete C:\WINDOWS\system32\awtsqpp.dll
C:\WINDOWS\system32\awtsqpp.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\ffhkj.bak2
C:\WINDOWS\system32\ffhkj.bak2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\ffhkj.ini
C:\WINDOWS\system32\ffhkj.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\jkhff.dll
C:\WINDOWS\system32\jkhff.dll Has been deleted!

Performing Repairs to the registry.
Done!

HijackThis
Logfile of HijackThis v1.99.1
Scan saved at 12:02:29 AM, on 05/04/07
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\WgaTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\taskmgr.exe
C:\HijackThis\NoHiding.exe.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {E0452987-6C60-443C-9C66-5F62EE790207} - C:\WINDOWS\system32\jkhhf.dll (file missing)
O2 - BHO: (no name) - {EA2D8A8D-E1C7-4549-A09B-5F2659A6A0C7} - C:\WINDOWS\system32\jkhff.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [InfoData] rundll32.exe "C:\WINDOWS\system32\phcopben.dll",realset
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305…meInstaller.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1162458799623
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by102fd.bay102.hotmail.msn.com/activex/HMAtchmt.ocx
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe


I'm also getting a popup of sorts after startup concerning rundll32.exe, system 32\phcopben.dll. Not sure what that's about. Thanks again for your help.
Post #6
Good morning.

That looks a bit better! :)

I'm also getting a popup of sorts after startup concerning rundll32.exe, system 32\phcopben.dll. Not sure what that's about.

It's a 'baddie' - we'll get rid of it in a minute. It looks as if VundoFix has stopped it running properly, which is good. There's quite a bit to do in this post. Take it one step at a time. If you have any questions or problems, stop and ask.

———————————————————–

Run HijackThis and click Scan and then check (tick) the following, if present (don't worry if any are missing):

O2 - BHO: (no name) - {E0452987-6C60-443C-9C66-5F62EE790207} - C:\WINDOWS\system32\jkhhf.dll (file missing)
O2 - BHO: (no name) - {EA2D8A8D-E1C7-4549-A09B-5F2659A6A0C7} - C:\WINDOWS\system32\jkhff.dll (file missing)
O4 - HKLM\..\Run: [InfoData] rundll32.exe "C:\WINDOWS\system32\phcopben.dll",realset
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305…meInstaller.exe

Do you currently have Webroot SpySweeper installed? If not, please also fix the following line:

O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll

Close down all programs, browsers and other open windows. Make sure that only the above items are checked and then click on Fix checked.

———————————————————–

Show hidden System Files
  • Click Start
  • Open My Computer
  • Select the Tools menu and click Folder Options
  • Select the View tab
  • Advanced Settings:
    • Under Hidden files and folders, select Show hidden files and folders
    • Uncheck Hide extensions for known file types
    • Uncheck Hide protected operating system files (Recommended)
  • Click Apply to All Folders
  • Click Yes to confirm
  • Click OK
———————————————————–

ATF Cleaner by Atribune ©

Download ATF Cleaner by Atribune © from here : http://www.atribune.org/ccount/click.php?id=1
This is a stand-alone program that does not need to be installed. Save it to a convenient location and make a shortcut on your desktop. Using this program will remove temporary files, temporary internet files and cookies from your system, which will mean that any scans will run faster.
  • Make sure that all browser windows are closed
  • Double-click the shortcut on your desktop to run the program.
  • Under Main, choose Select All
  • Untick Prefetch
  • Click Empty Selected
  • If you use Firefox browser,
    • Click Firefox at the top and choose Select All
    • Click on Empty Selected
    • NOTE: If you would like to keep any saved passwords, please untick that option.
  • Click Exit to close.
  • If you use Opera browser,
    • Click Opera at the top and choose Select All
    • Click on Empty Selected
    • NOTE: If you would like to keep any saved passwords, please untick that option.
  • Click Exit to close.
—————————————————–

AVG Anti-Spyware:

Do you have the free or paid-for version of ewido anti-spyware 4.0? This program has now been replaced by AVG Anti-Spyware. If you have the paid-for version, please follow the instructions here to upgrade.

Please go to Start -> Control Panel -> Add or Remove Programs and uninstall ewido anti-spyware 4.0.

Reboot your computer.

Download the trial version of AVG Anti-Spyware from here and install it. When the program has been installed, and you click the Finish button, AVG Anti-Spyware will open. Do not run a scan yet.

If the program does not automatically update itself during installation, or you are unsure whether it has done so, please do the following:
  • Click the Update icon at the top and under Manual Update click the Start update button.
  • The program will either update or inform you that no update was available.
  • It is essential that you get the update - keep trying until successful.
You will need to change the following settings:
  • Click the Shield icon at the top and under Resident shield is… click active. This should now change to inactive.
  • Click the Update icon and untick the automatic update option.
  • Click on Scanner on the toolbar.
  • Click on the Settings tab.
  • Under How to act? - make sure that Quarantine is selected.
  • Under How to scan? - All checkboxes should be ticked.
  • Under Possibly unwanted software - All checkboxes should be ticked.
  • Under Reports - Select Automatically generate report after every scan and uncheck Only if threats were found.
  • Under What to scan? - Select Scan every file.
You can now close AVG Anti-Spyware. Do not scan yet.

—————————————————

Boot to Safe Mode.

You will need to reboot your computer into Safe Mode for the next steps. It would be a good idea for you to print these instructions, as you will not have access to the internet.

Important: If you have an always on connection to the internet, physically disconnect that connection until you are finished with Safe Mode and have rebooted back into normal mode. I suggest that you print out these instructions.
  • Restart your computer.
  • Continually tap the F8 button as your computer is booting (a menu appears).
  • Use up-arrow key to select Safe Mode and press Enter.
————————————————

File Deletion

Click on Start then My Computer, find the following files and folders (highlighted in red) and delete them, if present. Don't worry if any are missing, but please let me know.

C:\WINDOWS\system32\phcopben.dll <- File only

————————————————-

Run AVG Anti-Spyware:

Close all open windows and then start AVG Anti-Spyware, which you downloaded earlier
  • Click on Scanner on the toolbar.
  • Click on Complete System Scan to start the scan process.
  • Let the program scan your computer.
  • When the scan has finished, follow the instructions below:
    • Make sure that Set all elements to: shows Quarantine
    • Important: Click on the Apply all Actions button (*** This must done before saving the report ***)
    • When the program has finished, it will display the message All actions have been applied.
    • Then click the Save Scan Report button.
    • Click the Save Report as button.
    • Save the report to your Desktop.
  • Right-click the AVG Tray Icon and select Exit.
—————————————————————–

Reboot in Normal Mode.

————————————————————–

Please post, as a reply to this thread:
  • The AVG Anti-Spyware report
  • A new HijackThis log
Please let me know how the computer is running now.
Post #7
Everything went fine up until this point:

You will need to change the following settings:

* Click the Shield icon at the top and under Resident shield is… click active. This should now change to inactive.
* Click the Update icon and untick the automatic update option.
* Click on Scanner on the toolbar.
* Click on the Settings tab.
o Under How to act? - make sure that Quarantine is selected.
o Under How to scan? - All checkboxes should be ticked.
o Under Possibly unwanted software - All checkboxes should be ticked.
o Under Reports - Select Automatically generate report after every scan and uncheck Only if threats were found.
o Under What to scan? - Select Scan every file.

You can now close AVG Anti-Spyware. Do not scan yet.

^^^I already had AVG installed, but I can't figure out how to complete these actions. Here's the HijackThis log anyway. Thanks for being so patient. Things are running more smoothly already. :thumbup:

Logfile of HijackThis v1.99.1
Scan saved at 8:22:09 AM, on 05/04/07
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\WgaTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\HijackThis\NoHiding.exe.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1162458799623
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by102fd.bay102.hotmail.msn.com/activex/HMAtchmt.ocx
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe
Post #8 last edited

I already had AVG installed

I think that I can see what caused the confusion. You already have AVG Anti-Virus installed. The program that I asked you to download was AVG Anti-Spyware. This replaces the ewido anti-malware program.

I'll repeat the remaining instructions for clarity:

AVG Anti-Spyware:

Download the trial version of AVG Anti-Spyware from here and install it (NB this website is still showing as 'ewido'). When the program has been installed, and you click the Finish button, AVG Anti-Spyware will open. Do not run a scan yet.

If the program does not automatically update itself during installation, or you are unsure whether it has done so, please do the following:
  • Click the Update icon at the top and under Manual Update click the Start update button.
  • The program will either update or inform you that no update was available.
  • It is essential that you get the update - keep trying until successful.
You will need to change the following settings:
  • Click the Shield icon at the top and under Resident shield is… click active. This should now change to inactive.
  • Click the Update icon and untick the automatic update option.
  • Click on Scanner on the toolbar.
  • Click on the Settings tab.
  • Under How to act? - make sure that Quarantine is selected.
  • Under How to scan? - All checkboxes should be ticked.
  • Under Possibly unwanted software - All checkboxes should be ticked.
  • Under Reports - Select Automatically generate report after every scan and uncheck Only if threats were found.
  • Under What to scan? - Select Scan every file.
You can now close AVG Anti-Spyware. Do not scan yet.

—————————————————

Boot to Safe Mode.

You will need to reboot your computer into Safe Mode for the next steps. It would be a good idea for you to print these instructions, as you will not have access to the internet.

Important: If you have an always on connection to the internet, physically disconnect that connection until you are finished with Safe Mode and have rebooted back into normal mode. I suggest that you print out these instructions.
  • Restart your computer.
  • Continually tap the F8 button as your computer is booting (a menu appears).
  • Use up-arrow key to select Safe Mode and press Enter.
————————————————

File Deletion

Click on Start then My Computer, find the following files and folders (highlighted in red) and delete them, if present. Don't worry if any are missing, but please let me know.

C:\WINDOWS\system32\phcopben.dll <- File only

————————————————-

Run AVG Anti-Spyware:

Close all open windows and then start AVG Anti-Spyware, which you downloaded earlier
  • Click on Scanner on the toolbar.
  • Click on Complete System Scan to start the scan process.
  • Let the program scan your computer.
  • When the scan has finished, follow the instructions below:
    • Make sure that Set all elements to: shows Quarantine
    • Important: Click on the Apply all Actions button (*** This must done before saving the report ***)
    • When the program has finished, it will display the message All actions have been applied.
    • Then click the Save Scan Report button.
    • Click the Save Report as button.
    • Save the report to your Desktop.
  • Right-click the AVG Tray Icon and select Exit.
—————————————————————–

Reboot in Normal Mode.

————————————————————–

Please post, as a reply to this thread:
  • The AVG Anti-Spyware report
  • A new HijackThis log
Please let me know how the computer is running now.
Post #9

I think that I can see what caused the confusion. You already have AVG Anti-Virus installed. The program that I asked you to download was AVG Anti-Spyware. This replaces the ewido anti-malware program.

Sorry. That was pretty embarrassing. :oops:

* Click the Update icon at the top and under Manual Update click the Start update button.
* The program will either update or inform you that no update was available.
* It is essential that you get the update - keep trying until successful.

I've been trying to get the update for quite some time with no luck. It keeps saying "server not serving, try again" I'll post again when I get it. Thanks again for your help.
Post #10
If you continue to have problems updating AVG Anti-Spyware, you can download an installer for the full database from here (save it on your desktop). Once you have downloaded the installer, double-click on avgas-signatures-full-current.exe to install the database.
Post #11 last edited

C:\WINDOWS\system32\phcopben.dll <- File only

^^^This file was missing, but the popups don't happen anymore.

Finally got through to AVG. Here's the log, along with HijackThis:
———————————————————
AVG Anti-Spyware - Scan Report
———————————————————

+ Created at: 12:11:32 PM 05/04/07

+ Scan result:



C:\System Volume Information\_restore{6D3A8BC9-721D-4915-ABA4-B0205F45F7C5}\RP1197\A0165412.dll -> Adware.Virtumonde : Cleaned with backup (quarantined).
C:\VundoFix Backups\awtsqpp.dll.bad -> Adware.Virtumonde : Cleaned with backup (quarantined).
:mozilla.51:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.56:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.60:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.61:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.62:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.63:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.64:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.39:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq18.tmp -> TrackingCookie.Dealtime : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqE.tmp -> TrackingCookie.Dealtime : Cleaned.
:mozilla.55:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies.txt -> TrackingCookie.Doubleclick : Cleaned.
:mozilla.50:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned.
:mozilla.17:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies-11.txt -> TrackingCookie.Paypal : Cleaned.
:mozilla.17:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies-8.txt -> TrackingCookie.Paypal : Cleaned.
:mozilla.65:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies.txt -> TrackingCookie.Paypal : Cleaned.
:mozilla.8:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies-10.txt -> TrackingCookie.Paypal : Cleaned.
:mozilla.8:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies-7.txt -> TrackingCookie.Paypal : Cleaned.
:mozilla.9:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies-9.txt -> TrackingCookie.Paypal : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq10.tmp -> TrackingCookie.Realmedia : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq9.tmp -> TrackingCookie.Realmedia : Cleaned.
:mozilla.20:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies-9.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.21:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies-10.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.21:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies-11.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.21:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies-9.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.23:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies-10.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.23:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies-11.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.6:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies-8.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.8:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies-8.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.22:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.23:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.24:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.26:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.37:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.38:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.70:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned.


::Report end



Logfile of HijackThis v1.99.1
Scan saved at 12:26:23 PM, on 05/04/07
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\WgaTray.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HijackThis\NoHiding.exe.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1162458799623
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by102fd.bay102.hotmail.msn.com/activex/HMAtchmt.ocx
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe

P.S. : Computer's running much better now. Can't thank you enough.
Post #12
That's looking good :)

I'd like you to run an online scan to make sure that we've got everything.

Kaspersky Online Scanner

Using Internet Explorer, go to: http://www.kaspersky.com/virusscanner
  • Click on Kaspersky Online Scanner
  • Click the Accept button
  • Follow the prompts to download and install the ActiveX component(s) and other software
    • If a yellow information bar appears at the top of the browser window, click on it and select Install ActiveX Control
    • If a message box appears, click on OK or Run as appropriate
  • Click Accept again (see the note below if using IE7)
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click 'Next'.
  • Now click on 'Scan Settings'
  • In the scan settings make sure that the following are selected:
    • Scan using the following Anti-Virus database: 'Extended' (If available, otherwise 'Standard')
    • Scan Options: 'Scan Archives' and 'Scan Mail Bases'
  • Click 'OK'
  • Now under 'Select a target to scan' select 'My Computer'
  • The scan will take a while, so be patient and let it run. Once the scan is complete, it will display whether your system has been infected.
  • Now click on the Save as… button:
  • Save the report to your desktop (Save as type: Text document (txt))
Note: The Kaspersky online scanner is not yet fully compatible with IE7. You may get returned to a window without the Accept/Decline buttons after allowing the ActiveX control. The buttons are there - you just can't see them! Click on the zoom button (bottom, right of the window) and change it from 100% to 75%. You should now see the buttons. Reset to 100% once the license has been accepted.

———————————————————

Please post:
  • The Kaspersky report
  • A new HijackThis log
Post #13
KASPERSKY ONLINE SCANNER REPORT
May 04, 2007 1:56:42 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 4/05/2007
Kaspersky Anti-Virus database records: 313303
——————————————————————————-

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\

Scan Statistics:
Total number of scanned objects: 48016
Number of viruses found: 2
Number of infected objects: 5 / 0
Number of suspicious objects: 0
Duration of the scan process: 00:43:06

Infected Object Name / Virus Name / Last Action
C:\Program Files\Zone Labs\ZoneAlarm\MailFrontier\MailBuddy.log Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\drivers\fidbox.idx Object is locked skipped
C:\WINDOWS\system32\drivers\fidbox.dat Object is locked skipped
C:\WINDOWS\system32\drivers\fidbox2.idx Object is locked skipped
C:\WINDOWS\system32\drivers\fidbox2.dat Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\temp\ZLT0333d.TMP Object is locked skipped
C:\WINDOWS\temp\ZLT03344.TMP Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped
C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped
C:\WINDOWS\Internet Logs\SEAN-RT1U8HQ3DR.ldb Object is locked skipped
C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped
C:\WINDOWS\Internet Logs\fwdbglog.txt Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{2282B8DE-0597-40B6-9B28-C660080758D5}.bin Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\Cache\_CACHE_MAP_ Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\Cache\_CACHE_001_ Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\Cache\_CACHE_002_ Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\Cache\_CACHE_003_ Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Temp\~DF32D6.tmp Object is locked skipped
C:\Documents and Settings\Administrator\Desktop\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Administrator\Desktop\SmitfraudFix.exe/data.rar/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Administrator\Desktop\SmitfraudFix.exe/data.rar Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Administrator\Desktop\SmitfraudFix.exe RarSFX: infected - 2 skipped
C:\Documents and Settings\Administrator\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\history.dat Object is locked skipped
C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lvzg1klh.default\parent.lock Object is locked skipped
C:\Documents and Settings\Administrator\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Administrator\ntuser.dat Object is locked skipped
C:\System Volume Information\_restore{6D3A8BC9-721D-4915-ABA4-B0205F45F7C5}\RP1197\A0163348.DLL Infected: not-a-virus:AdWare.Win32.Virtumonde.hb skipped
C:\System Volume Information\_restore{6D3A8BC9-721D-4915-ABA4-B0205F45F7C5}\RP1198\change.log Object is locked skipped

Scan process completed.

HijackThis
Logfile of HijackThis v1.99.1
Scan saved at 2:00:04 PM, on 05/04/07
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\WgaTray.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\HijackThis\NoHiding.exe.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1162458799623
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by102fd.bay102.hotmail.msn.com/activex/HMAtchmt.ocx
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe
Post #14
The only relevant items in the Kaspersky scan relate to either SmitFraudFix or are in System Restore. Your computer appears to be clean.

Let's tidy up. You can delete the following:
  • SmitFraudFix (folder and .exe) and its report (c:\rapport.txt)
  • VundoFix and its report (C:\vundofix.txt)
I suggest that you keep ATF Cleaner and AVG Anti-Spyware as they are both useful programs.

—————————————————————-

Flush System Restore

We need to 'flush' your System Restore points and create a new clean one.

Turn OFF System Restore.
  • Click on Start
  • Right-click My Computer
  • Click Properties
  • Click the System Restore tab
  • Check Turn off System Restore
  • Click Apply, and then click OK
Restart your computer

Turn ON System Restore.
  • Click on Start
  • Right-click My Computer
  • Click Properties
  • Click the System Restore tab
  • Uncheck Turn off System Restore
  • Click Apply, and then click OK
———————————————————–

If you do not already use it, I suggest that you install SpywareBlaster. This program will:
  • Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software.
  • Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
  • Restrict the actions of potentially unwanted sites in Internet Explorer.
This program blocks these items but does not run in the background. It therefore does not use any resources.

I would also recommend that you have a look at Firetrust SiteHound. This gives warnings when you are about to enter a website that is on their 'block' list. An alternative is McAfee SiteAdvisor. I use SiteHound, but both have a good reputation (N.B. use only one of them, not both).

Please let me know if you have any questions.
Post #15
I'm now using AVG Anti-Spyware and Anti-Virus, Zone Alarm, SpywareBlaster, and FireTrust Sitehound. (sounds like a lot). :D

One last question–the ones that say "file missing"–should I be concerned? :
Logfile of HijackThis v1.99.1
Scan saved at 4:52:20 PM, on 05/04/07
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\WgaTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\taskmgr.exe
C:\HijackThis\NoHiding.exe.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1162458799623
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by102fd.bay102.hotmail.msn.com/activex/HMAtchmt.ocx
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe

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