Computer Is Very Slow

Good morning, I'm not sure what is going on with my notebook but it take for ever to start up and to go on line is there something you can help me with. I'm thinking I may have too many programs on it. Thanks CMckee

Hi,
Sorry to hear that your computer has got the "slows"
There could be any number of reasons for this so you will need to do a bit of detective work.
The following link is a good place to start,
http://users.telenet.be/bluepatchy/miekiem…owcomputer.html
See how you get on with some of the suggestions here, but if you get stuck then post back here and we will do our best to help,
Regards
paws

I'm sorry but I don't understand that web site I did post a ? but I still don't understand can you help me

Hi, Sorry to hear you are having trouble with the website referred to in my earlier post. There's lots of good information there, but if you can let me know which bit you are having difficulty with I will do my best to explain it. Regards paws

I was not able to fine where I can post a new thread for my issue. All I want is to know if my msconfig is correct or if something else is wrong. Thanks for any help you can give me

Hi, Here's a good link to an informative page on how to use msconfig. Let us know if you need explanations of anything. Regards paws

Hi cmckee,

My colleague Dough, who is very experienced in these matters, having read this thread suggests that to provide an overview of your machine's situation, including the running items called from Startup (msconfig) it might be wise to get a full report on what is going on.

So to get an "overview" of the machine's functioning, please do the following:

Run the Full Tests, available at http://www.pcpitstop.com
Click on Full Tests in the left-hand column.
Register and create a password.
Run the Full Tests (accepting the necessary ActiveX component, it is SAFE)

When you receive your Results, you will notice a list of options in a brown-background listing in the upper right hand portion of any of the Results pages.

The last item in that list is "Share Results withTechExpress" Link.

Double-Click on that item, then copy/paste the TechExpress link here into this thread.

We'll have a look and may be able to provide some recommendations to improve the performance of your machine.

Best Regards,
paws

maybe this is what you want Home Page Radio Listeners Pitstop Store Newsletter info Logged in carol mckee > Logout > Change Login Test My PC Full Tests Optimize 1.5 Internet Speed Spyware Scan AntiVirus Running Programs Privacy Scan Driver Scan Disk Health Check ActiveX Vista Readiness Info Centers Help & Support Battling Spyware Gator / Claria Privacy & ID Theft MaxPC Performance PC Safety The Pit Blog PC Market Trends About Us Forums Forums Home Fix My PC Internet Tests Viruses & Spyware Site Feedback Current Test Results Summary Test Details Hardware List Installed Software System Comparisons Test History Share Results with Test Details TipsIn the tips and the tables, red indicates a serious problem, yellow a minor problem, and blue a suggestion. • Unusually low video performance • Reduce System Restore space (Drive C) • Adjust IE browser cache size • Check background programs • Adjust Receive Buffer Size Windows ConfigurationDescription Your Results Common Name Windows XP Pro SP2 Full Version Windows XP Pro SP2 First Install Wed Sep 6 2006 Free Resources 90% Fonts Installed 408 Windows Scripting Version 5.6.0.8820 PCPitstop Version 168 CPU Load 39% Running ProgramsMalicious or poorly written running programs are a common cause of poor performance and system instability. We strongly recommend that you use an antivirus program such as EZ Antivirus from Computer Associates and a spyware scanner such as PC Pitstop Exterminate on a regular basis. To get control over your running programs we suggest WinTasks 5 Pro. Click on a file name to see more information about it. Legend: Virus Spyware/Adware Optional Required No data designates programs that can safely be disabled to improve computer performance, PC Pitstop Optimize disables these programs. Name Vendor Complete File Name Sun Java Update Sun Microsystems, Inc. C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe QuickTime Icon Apple Computer, Inc. C:\Program Files\QuickTime\qttask.exe ATI Hotkey Utility ATI Technologies Inc. C:\WINDOWS\system32\Ati2evxx.exe PhotoshopElements C:\Program Files\Adobe\Photoshop Elements 4.0 … \PhotoshopElementsFileAgent.exe SoundMax features Analog Devices, Inc. C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe SoundMax controls Analog Devices, Inc. C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe Windows Live Logon Microsoft Corporation C:\Program Files\Common Files\Microsoft Share … \WLLoginProxy.exe AppSvc32.exe Symantec Corporation C:\Program Files\Common Files\Symantec Shared … \AppSvc32.exe ccSvcHst.exe Symantec Corporation C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe Logitech Desktop Messenger Logitech Inc. C:\Program Files\Logitech\Desktop Messenger\8 … \LogitechDesktopMessenger.exe MSN Messenger Microsoft Corporation C:\Program Files\MSN Messenger\msnmsgr.exe Office XP speech Microsoft Corporation C:\WINDOWS\system32\ctfmon.exe Microsoft Message Queue Microsoft Corporation C:\WINDOWS\system32\mqtgsvc.exe Anti-Malware Development a.s. C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe Intel Corporation C:\Program Files\Intel\Wireless\Bin\EvtEng.exe Intel Corporation C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe Intel Corporation C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe Intel Corporation C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe Microsoft Corporation C:\Program Files\Windows Live Toolbar\msn_sl.exe Broadcom Corporation C:\WINDOWS\System32\bcmwltry.exe Symantec products Symantec Corporation C:\Program Files\Common Files\Symantec Shared\ccApp.exe Intel PROSet/ Intel Corporation C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe Wireless Zero Configuration Intel Corporation C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe Spyware Doctor PC Tools C:\Program Files\Spyware Doctor\SDTrayApp.exe Spyware Doctor PC Tools C:\Program Files\Spyware Doctor\svcntaux.exe Spyware Doctor PC Tools C:\Program Files\Spyware Doctor\swdsvc.exe Live Update Symantec Corporation C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe WebRoot SpySweeper Webroot Software, Inc. C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe wmpnscfg.exe Microsoft Corporation C:\Program Files\Windows Media Player\WMPNSCFG.exe wmpnetwk.exe Microsoft Corporation C:\Program Files\Windows Media Player\WMPNetwk.exe Distributed Transaction Coordinator Microsoft Corporation C:\WINDOWS\system32\msdtc.exe Print spooler Microsoft Corporation C:\WINDOWS\system32\spoolsv.exe Symantec Common Symantec Corporation C:\Program Files\Common Files\Symantec Shared … \symlcsvc.exe Synaptics Touchpad Synaptics, Inc. C:\Program Files\Synaptics\SynTP\SynTPEnh.exe Synaptics Touchpad Synaptics, Inc. C:\Program Files\Synaptics\SynTP\SynTPLpr.exe Wireless LAN C:\WINDOWS\System32\wltrysvc.exe Internet Explorer Microsoft Corporation C:\Program Files\Internet Explorer\iexplore.exe Windows Explorer Microsoft Corporation C:\WINDOWS\Explorer.EXE Windows ICS Application Layer Gateway Microsoft Corporation C:\WINDOWS\System32\alg.exe Local Security Authority Microsoft Corporation C:\WINDOWS\system32\lsass.exe Message Queue Server Microsoft Corporation C:\WINDOWS\system32\mqsvc.exe Service control process Microsoft Corporation C:\WINDOWS\system32\services.exe Service host process Microsoft Corporation C:\WINDOWS\system32\svchost.exe Performance-Related Windows Settings The following settings may be helpful in diagnosing general system performance problems. Setting name Value Video acceleration disabled No Paging of kernel disabled No Screen saver running during tests No NOIDE key found in registry No Running 32-bit code on 64-bit Windows No System Restore disabled No Large System Cache enabled No Has batteries Yes Hibernate enabled Yes HIBERFIL.SYS present Yes Hibernate policy in use Yes Sleep/Resume policy in use Yes Running on battery power No Internet Configuration Run our Free PC Pitstop Optimize 1.5 Scan to check proper registry settings for your connection type. Optimize tweaks the optimal registry values to get the most from your Internet connection. Try our free Optimize 1.5 Scan Now! Learn More. Description Your Results Bandwidth Down 2764 Kbits/sec Bandwidth Up 494 Kbits/sec Average Ping 46 ms Ping Loss 0% TCP Receive Window (default) External IP Address xx.xxx.xx.xx Edited for user privacy, Doug Internal IP Address 192.168.1.100 Browser MSIE 7.0; YPC 3.2.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; IEMB3 IE current cache 5 MB IE max cache 1788 MB Packet8 Internet Phone Service Make unlimited voice calls on your broadband Internet connection for only $19.99/month! Forget long distance phone bills with Packet8 Voice-over-IP technology. Click here for information on how to get startedThe Bandwidth tests measure the Internet bandwidth between your computer and PC Pitstop's servers. In general, if your bandwidth result is at least 85% of the rated connection speed, you're receiving good throughput (though shared connections may affect this, too). Average Ping measures the round-trip time for a packet to travel from the PC being tested to PC Pitstop's web site and back; lower numbers indicate better performance. Ping times under 150ms are typical of T1, DSL, or cable modems. Consistent ping times of more than 500ms should only be seen in connections that span continents (e.g., USA to Europe) and/or are linked by satellite. Ping losses usually indicate serious Internet congestion. Internet performance can be erratic for many different reasons, so you can't expect to get maximum bandwidth and ping performance every time you test. You should test several times and at different times of the day to get the most accurate picture of your connection speed. To repeat only our Bandwidth test and get more information, plus tips for improving performance, click here. For additional testing of your browser configuration and Internet connection, we recommend BrowserTune. More Internet related Settings The following settings may be helpful in diagnosing internet performance problems. Setting name Value Using a proxy No HTTP 1.1 through proxy Enabled No HTTP 1.1 Enabled Yes Check for newer pages turned off No Show Pictures No Format docs using my style sheet No Content Advisor enabled No Check Associations Disable No Enable Automatic Image Resize Yes Enable third-party browser extensions No Enable page transitions Yes Always use my {colors|fonts|size} No Security ConfigurationDescription Your Results IE Restricted Zone Permissions None Security-Related Windows Settings The following settings may be helpful in diagnosing spyware and browser hijacks. Setting name Value Explorer: Some drive letters are hidden No Explorer: Hide extensions for known file types Yes Explorer: Hide protected operating system files No Explorer: Do not show hidden files and folders No Explorer: Do not display contents of system folders No HOSTS location remapped via the Registry No System File Protection disabled No Main BoardDescription Your Results Brand/Model Hewlett-Packard Pavilion zt3200 (PL949UA#ABA) Type Portable Serial Number CND4471QVX BIOS Hewlett-Packard 68BAL Ver. F.53 04/20/2005 System Board COMPAL 0860 8051 Version 24.55 ProcessorDescription Your Results Brand/Model Intel Pentium M Nominal Clock Speed 1700 MHz Measured Clock Speed 600 MHz External Clock Speed 100 MHz CPU Load 39% Speed Rating 4519 (80% of 614 similar) Memory ConfigurationDescription Results RAM installed 512 MB Windows RAM 512 MB Total RAM slots 2 Available RAM slots 0 Max RAM module size 0 MB Memory Type 256+256;SODIMM,?18,|Synchronous;T16 Speed Rating 4095 MB/s (81% of 614 similar) Memory Tip On virtually any system, memory is the best bang-for-the-buck upgrade, especially if you currently have 256MB or less. Installing memory is a snap, it just works and your PC is faster. PC World has put together a step-by-step guide if you need help. With prices so low lately I've purchased a lot of memory, and all of it has been from Crucial. Their prices beat the competition and they currently have free shipping. – Rob Cheng, CEO, PC PitstopUpgrading memory can give your computer extra performance. Crucial Technology can identify the memory you need at very competitive prices. Speed rating is measured in megabytes per second. The percentage indicates the performance of this system compared to systems in our database with a similar CPU and clock speed; the number of similar systems is also shown. For example, a score of 50% would indicate this system had half the performance of comparable systems; 200% would indicate twice the performance. A "normal" number is 100% plus or minus about 15%. Drive LettersThese are drive letters associated with hard disk drives. This list does not include drive letters for floppy disks or other removable media such as CD-ROM, DVD, Zip or Jaz drives. Description Drive C Partition format NTFS Cluster size 4 KB Drive label No Label Size 57224 MB Free space 43919 MB (77%) Junk files 226 MB (0%) Data fragmentation 0% File fragmentation 0% Uncached speed 19 MB/s (90%) Percentages shown for free space and junk files (temporary files, browser cache, Recycle Bin files) represent the size relative to the total disk capacity. A disk with 50% free space is half-full (or half-empty, if you're an optimist). PC Pitstop Optimize is an easy way to keep your hard disk free of unnecessary files. Our full tests only perform disk health checking on the C drive. We recommend that you check the health of your other drives using Disk MD. Data fragmentation measures the percentage of data on the disk that is contained in fragmented files. File fragmentation is the percentage of files on the disk that are fragmented. Some disk optimization programs such as Window's Disk Defragmenter intentionally fragment files to place them in the best position to ensure quick program loading, so the fragmentation measures may be non-zero even after running a disk optimizer. For more details check out Disk MD. Cached and uncached speed is measured in megabytes per second (MB/s). When a percentage is shown for cached and uncached speed, it compares the performance of the drive with those of systems in our database with the same processor and clock speed. (Our database currently has 614 similar systems.) A rating of 200% means a disk is twice the performance of similar systems, 50% means it's half the performance. Cached disk speed generally measures the efficiency of the system's processor and memory system, not the performance of the hard disk. Uncached speed is most affected by the physical hard disk and the disk interface. Disk DrivesHere are the physical disk drives that we have detected on your system: Drive 0 Drive letters C Removable media No Brand/Model TOSHIBA MK6025GAS IDE details DMA Serial number Revision level For IDE drives, IDE details show whether the drive has DMA enabled and is an IDE master (single drive, or master drive in a master/slave pair). CD/DVD DrivesHere are the CD and DVD drives that we have detected on your system: Model Type Max Read Speed Max Write Speed HL-DT-ST RW/DVD GCC-4243N CD-RW 4234 KB/s (24X) 4234 KB/s (24X) Video BoardDescription Your Results Brand/Model MOBILITY RADEON 9200 Resolution 1280x800 pixels Colors 16 million DirectX version 5.03.2600.2180 (xpsp_sp2_rtm.040803-2158) OpenGL version 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Acceleration options Enabled Performance 51.64 MP/s (47% of 18 similar) Get Updated Drivers! Run TouchStone's Free DriveAgent to find your PCs most up-to-date drivers. Better Performance Improved Stability Fast and Easy PC Pitstop's video performance performs a basic test of your system's graphics capabilities and reports the result in millions of pixels displayed per second (MP/s). The percentage indicates the performance of this system compared to systems in our database with a similar CPU, clock speed, and video board. For example, a score of 50% would indicate this system had half the performance of comparable systems; 200% would indicate twice the performance. Determining "normal" performance can be difficult, there can be wide differences due to video drivers even on the same video board. (You can use TouchStone's DriverAgent to see if you have the latest driver.) MonitorsDescription Monitor MS_ 0 Max. Resolution (HxV) 1600 x 1200 pixels Screen Size (HxV) 40 x 30 cm Viewable Diagonal Size 19.69 inch Manufacture Date January 1990 Serial Number 0 Home | Our Legal Stuff | Privacy Policy | Press | Our Store | Link to Us Testimonials | Customer Service | Support PC Pitstop | Printable Page

Hi cmckee, Yes. That "is" the information, but it will be much more useful and readable if you post the TechExpress Link, so that Paws can more readily browse the results. It will probably be worth your time to post the link. Just a quick example or two: CPU Load 39% !!! yikes - 39% of your CPU resources are consumed even before you get started with any applications! As a related item your RAM is only functioning at 81% of its capability. Paws will be better able to help, after you post that TechExpress Link. (it's safe and no machine or personally identifying information is displayed) Best Regards Doug

Can you please tell me how I am to to that I try but I think I must have done it wrong becuse it did not come up. What did I o wong? Thanks for your help.

Hi,
No worries, I saw your link:
http://www.pcpitstop.com/techexpress.asp?id=17ZFHWQMZMWSV8BW
and this gives us quite a lot to work on.

When you performed the tests was your computer connected to mains power or was it running from battery?

The tests indicate some inconsistencies that need adressing and I will consult with my coleague Dough and one of us will get back to you soon.
Regards
paws

Thank you so very much. I was running my computer on AC power. Now I understand what you wanted it was not clear at first.

Hi, Dough and I have looked carefully at your test results and have a few suggestions to make, but first: Well done on completing the tests. To get the best performance out of your computer it would be sensible to follow all the recommendations made in your PCPitstop report. However it might be wise to start to start with the following steps, that should have a good effect on your machine' speed. 1 You have many startup items running that are sapping your machines resources and as you suspected these can be adressed by using MSCONFIG. First of all locate the page on your PCPitstop report that deals with these by clicking on the Windows link and you will see a list of 13 items in blue that can all be safely dealt with by removing the tick/check mark from the box in MSCONFIG and Ok your way out. Ok and accept the dialog box that follows as you do not need to see this again. 2 Close down and restart your machine. 3 Go to Control Panel > System > Advanced tab > Performance Settings > Visual Effects. In this dialog, you can select "Adjust for best performance" and then OK your way out. 4 Close down and restart your machine. Note these are easily reversible steps if you find the results not to your taste. Use your machine for a few days and see how you go. Please post back here and let us know how you get on. We will then be able to offer some more suggestions to improve things. Regards paws

Hi I did like you ask me to do I found most of them and some of them I could not fine any way it is a little better and I can live with it thank you for all you help,