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Taskbar And Start Menu Don't Work


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15 replies to this topic

#1 theort143

theort143

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Posted 18 April 2007 - 08:55 PM

My taskbar and start menu does not work. When I click on the bar, it just beeps. Also, when I minimize a window, I can not restore it. I ran Norton AV, Spybot S & D. Did a disk cleanup and defragmented the hard drive. Still doesn't work. I tried System Restore only to get an error message to the effect that Windows can not restore. Here is my HJT log.


Logfile of HijackThis v1.98.2
Scan saved at 12:27:33 AM, on 4/18/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLACSD.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\carpserv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\AOL\1127618299\ee\AOLSoftware.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\Xtras\mssysmgr.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\SECURI~1\NSCSRVCE.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\WinZip\winzip32.exe
C:\DOCUME~1\JOHNNY~1\LOCALS~1\Temp\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SE...S01?FORM=TOOLBR
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1127618299\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [msnmsg] C:\WINDOWS\system32\msnmsg.exe
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\QUICKENW\bagent.exe
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: msnmsg.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://global.acer.com/
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.c...es/MsnInstC.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL

Thank you in advance,
Johnny

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#2 dan12

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Posted 19 April 2007 - 04:41 AM

Your version of HJT is outdated, please download the latest version from the following location:

Delete older version first via control panel add and remove programs.

Click here to download HJTsetup.exe, and save it to your desktop.
  • Double click on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the "Select Addition Tasks" dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
  • Copy and paste the log here
DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.

Thanks dan

#3 theort143

theort143

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Posted 20 April 2007 - 04:01 PM

Here is my new HJT log:


Logfile of HijackThis v1.99.1
Scan saved at 4:55:45 PM, on 4/20/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLACSD.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\carpserv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\AOL\1127618299\ee\AOLSoftware.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\Xtras\mssysmgr.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Johnny Ortiz\Start

Menu\Programs\Startup\msnmsg.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\SECURI~1\NSCSRVCE.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL

= http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Search_URL =

http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =

http://g.msn.com/0SE...S01?FORM=TOOLBR
R3 - URLSearchHook: AOLTBSearch Class -

{EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL

Toolbar 3.0\aoltb.dll
O2 - BHO: Adobe PDF Reader Link Helper -

{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -

C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -

C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher -

{7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL

Toolbar 3.0\aoltb.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no

file)
O2 - BHO: Windows Live Sign-in Helper -

{9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common

Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} -

C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper -

{AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program

files\google\googletoolbar2.dll
O2 - BHO: Windows Live Toolbar Helper -

{BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows

Live Toolbar\msntb.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} -

C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O3 - Toolbar: Norton AntiVirus -

{C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton

AntiVirus\NavShExt.dll
O3 - Toolbar: Windows Live Toolbar -

{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows

Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -

c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Omnipage] C:\Program

Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program

Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common

Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Pure Networks Port Magic]

"C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common

Files\AOL\1127618299\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec

Shared\ccApp.exe"
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client

Foundation\CFD.exe
O4 - HKLM\..\Run: [msnmsg] C:\WINDOWS\system32\msnmsg.exe
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager]

C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN

Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Quicken Scheduled Updates.lnk = C:\QUICKENW\bagent.exe
O4 - Startup: America Online Tray Icon.lnk = C:\Program Files\America

Online 9.0a\aoltray.exe
O4 - Startup: Adobe Reader Speed Launch.lnk = C:\Program

Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Startup: msnmsg.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk =

C:\QUICKENW\bagent.exe
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program

Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program

Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: msnmsg.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program

files\aol\aol toolbar 3.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Windows Live Search - res://C:\Program

Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Easy-WebPrint Add To Print List -

res://C:\Program

Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print -

res://C:\Program

Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview -

res://C:\Program

Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program

Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}

- C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: AOL Toolbar -

{3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL

Toolbar 3.0\aoltb.dll
O9 - Extra button: AOL Toolbar -

{4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL

Toolbar\toolbar.dll (file missing)
O9 - Extra 'Tools' menuitem: AOL Toolbar -

{4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL

Toolbar\toolbar.dll (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} -

C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}

- (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683}

- C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://global.acer.com/
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F}

(InstallerBehaviorFactory Class) -

https://signup.msn.c...es/MsnInstC.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter

Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B}

(QDiagAOLCCUpdateObj Class) -

http://aolcc.aol.com...kup/qdiagcc.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} -

C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} -

C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC -

C:\PROGRA~1\COMMON~1\AOL\ACS\AOLACSD.EXE
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown

owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation

- C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec

Corporation - C:\Program Files\Common Files\Symantec

Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec

Corporation - C:\Program Files\Common Files\Symantec

Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program

Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation -

C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) -

Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) -

Symantec Corporation - C:\Program Files\Norton

AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) -

Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation -

C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec

Corporation - C:\Program Files\Common Files\Symantec

Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) -

America Online, Inc. - C:\WINDOWS\wanmpsvc.exe



Thanks again,
Johnny

#4 dan12

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Posted 20 April 2007 - 04:12 PM

Hi, theort143, see your online, can you go into notepad click the format tab and uncheck word wrap and send me another log, makes it better for me to read. Thanks dan

#5 theort143

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Posted 20 April 2007 - 08:01 PM

OK, here goes.


Logfile of HijackThis v1.99.1
Scan saved at 8:58:10 PM, on 4/20/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLACSD.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\carpserv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\AOL\1127618299\ee\AOLSoftware.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\Xtras\mssysmgr.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Johnny Ortiz\Start Menu\Programs\Startup\msnmsg.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\SECURI~1\NSCSRVCE.EXE
C:\PROGRA~1\NORTON~1\Navw32.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SE...S01?FORM=TOOLBR
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1127618299\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [msnmsg] C:\WINDOWS\system32\msnmsg.exe
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Quicken Scheduled Updates.lnk = C:\QUICKENW\bagent.exe
O4 - Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Startup: msnmsg.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\QUICKENW\bagent.exe
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: msnmsg.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://global.acer.com/
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.c...es/MsnInstC.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLACSD.EXE
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe



Johnny

#6 dan12

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Posted 21 April 2007 - 04:19 AM

Hi theort143

Download ATF Cleaner by Atribune and save it to your Desktop.
Do not use yet!

Ewido is now known as ( AVG Anti-Spyware.)

Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/
  • Install AVG Anti-Spyware by double clicking the installer.
  • Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
  • On the main screen under Your Computer's security.
    • Click on Change state next to Resident shield. It should now change to inactive.
    • Click on Change state next to Automatic updates. It should now change to inactive.
    • Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
    • Wait until you see the Update succesfull message.
  • Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.
Dont use yet!
_______________

Make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.

You will now be presented with a screen similar to the one below:

Posted Image

5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply.
____________________


Close ALL open windows. Use Ctrl-Alt-Delete together to bring up the task manager.
Under the processes tab, if it is visible, check the box 'Show processes from all users'.
One at a time, highlight each of these that are listed and "End Process":

C:\Documents and Settings\Johnny Ortiz\Start Menu\Programs\Startup\msnmsg.exe

Run HijackThis, select Do a system scan only and place checks against the following entries (if they are still present)

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [msnmsg] C:\WINDOWS\system32\msnmsg.exe
O4 - Startup: msnmsg.exe
O4 - Global Startup: msnmsg.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

WITH ALL OTHER WINDOWS CLOSED Click on Fix Checked and exit

We need to reveal system folders
  • Close all programs so that you are at your desktop.
  • Double-click on the My Computer icon.
  • Select the Tools menu and click Folder Options
  • After the new window appears select the View tab.
  • Place a checkmark in the checkbox labeled Display the contents of system folders
  • Under the Hidden files and folders section select the radio button labeled Show hidden files and folders
  • Remove the checkmark from the checkbox labeled Hide file extensions for known file types
  • Remove the checkmark from the checkbox labeled Hide protected operating system files
  • Press the Apply and then the ok button and shut down my computer
  • Now your computer is configured to show all hidden files.
  • For you and the tools to be able to see appropriate files we need to Show Hidden Files
Re-boot into safe mode

  • Next, please reboot your computer in Safe Mode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear use arrow up to highlight
  • Select the first option, to run Windows in Safe Mode hit enter.
  • For additional help in booting into Safe Mode, see the following site: HERE
Right click start, In the drop down menu click "Explore" Then navigate to each file\ folder in the left hand pane, which will reveal its content in the right hand pane, highlight file or folder right click and Delete, if present:

C:\WINDOWS\system32\msnmsg.exe << This file


Run ATF cleaner
  • Double click ATF-Cleaner.exe to run the program.
  • Check the following boxes:
    • Windows Temp
    • Current User Temp
    • All Users Temp
    • Temporary Internet Files
    • Prefetch
    • Recycle Bin
    • Java Cache
  • The rest are optional - if you want to remove the lot, check Select All.
  • Now click Empty Selected.
  • When you get the Done Cleaning message, click OK.
  • If you use Firefox browser.
    • Click Firefox at the top and choose: Select All
    • If you would like to keep your saved passwords, please click No at the prompt.
    • Click the Empty Selected button.
  • If you use Opera browser.
    • Click Opera at the top and choose: Select All
    • If you would like to keep your saved passwords, please click No at the prompt.
    • Click the Empty Selected button.

Run AVG Anti-Spyware

Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
  • Click on Scanner on the toolbar.
  • Click on the Settings tab.
    • Under How to act?
      • Click on Recommended Action and choose Quarantine from the popup menu.
    • Under How to scan?
      • All checkboxes should be ticked.
    • Under Possibly unwanted software:
      • All checkboxes should be ticked.
    • Under Reports:
      • Select Automatically generate report after every scan and uncheck Only if threats were found.
    • Under What to scan?
      • Select Scan every file.
  • Click on the Scan tab.
  • Click on Complete System Scan to start the scan process.
  • Let the program scan the machine.
  • When the scan has finished, follow the instructions below.
    IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
    • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
    • At the bottom of the window click on the Apply all Actions button. (3)

      Posted Image
  • When done, click the Save Scan Report button. (4)
    • Click the Save Report as button.
    • Save the report to your Desktop.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
Reboot in Normal Mode.
________________

please do an online scan with Kaspersky Online Scanner

Click on Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  • Extended (If available otherwise Standard)
  • Scan Options:
  • Scan Archives
  • Scan Mail Bases
  • Click OK
  • Now under select a target to scan select My Computer
  • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

Please include new HJT log, AVG Anti-Spyware log and kaspersky log
in your next post
Thanks dan

#7 theort143

theort143

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Posted 22 April 2007 - 05:44 PM

Dan,
I wasn't able to get a log from the Kaspersky Scanner. It tells me I have 5 viruses and 13 infected objects. I was able to get the HJT log and AVG log which are below. I do have my start menu, taskbar and tray icons to work. Unfortunately, I still can't get my task manager to work and I have hyperlinks that I didn't in this topic string.
I get an error message at the bottom of the Kaspersky Scanner that says, "Error on page."
Here is the HJT log:


Logfile of HijackThis v1.99.1
Scan saved at 6:42:05 PM, on 4/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLACSD.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\carpserv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\AOL\1127618299\ee\AOLSoftware.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\Xtras\mssysmgr.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\SECURI~1\NSCSRVCE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SE...S01?FORM=TOOLBR
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1127618299\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Quicken Scheduled Updates.lnk = C:\QUICKENW\bagent.exe
O4 - Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\QUICKENW\bagent.exe
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://global.acer.com/
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.c...es/MsnInstC.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLACSD.EXE
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Here is the AVG log:


---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 10:30:35 PM 4/21/2007

+ Scan result:



HKLM\SOFTWARE\Classes\CGBand.BHO -> Adware.EliteBar : Cleaned with backup (quarantined).
HKLM\SOFTWARE\Classes\CGBand.BHO\CLSID -> Adware.EliteBar : Cleaned with backup (quarantined).
HKLM\SOFTWARE\Classes\CGBand.BHO\CurVer -> Adware.EliteBar : Cleaned with backup (quarantined).
HKLM\SOFTWARE\Classes\CGBand.CGBandObj -> Adware.EliteBar : Cleaned with backup (quarantined).
HKLM\SOFTWARE\Classes\CGBand.CGBandObj\CLSID -> Adware.EliteBar : Cleaned with backup (quarantined).
HKLM\SOFTWARE\Classes\CGBand.CGBandObj\CurVer -> Adware.EliteBar : Cleaned with backup (quarantined).
HKLM\SOFTWARE\Classes\CGBand.UICGBandObj -> Adware.EliteBar : Cleaned with backup (quarantined).
HKLM\SOFTWARE\Classes\CGBand.UICGBandObj\CLSID -> Adware.EliteBar : Cleaned with backup (quarantined).
HKLM\SOFTWARE\Classes\CGBand.UICGBandObj\CurVer -> Adware.EliteBar : Cleaned with backup (quarantined).
C:\Documents and Settings\Johnny Ortiz\My Documents\Cartao172900.exe -> Backdoor.Nucledor.101 : Cleaned with backup (quarantined).
C:\unzipped\ar3.jar-5157872c-6207fc21\Gummy.class -> Not-A-Virus.Exploit.ByteVerify : Cleaned with backup (quarantined).
C:\WINDOWS\system\worm.exe -> Proxy.Delf.bs : Cleaned with backup (quarantined).


::Report end

Thanks again,
Johnny

#8 dan12

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Posted 22 April 2007 - 10:48 PM

Hi, do you have the uninstal list. Thanks dan

#9 theort143

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Posted 23 April 2007 - 10:46 AM

Here is the Uninstall list: Adobe Reader 7.0.9 AOL Coach Version 1.0(Build:20040229.1 en) AOL Instant Messenger AOL Registration AOL Toolbar AOL Uninstaller (Choose which Products to Remove) AOL You've Got Pictures Screensaver ArcSoft PhotoBase 3 ArcSoft PhotoStudio 5 AVG Anti-Spyware 7.5 BroadJump Client Foundation Canon Camera Window for ZoomBrowser EX Canon CanoScan Toolbox 4.1 Canon i860 Canon PhotoRecord Canon RAW Image Task for ZoomBrowser EX Canon RemoteCapture Task for ZoomBrowser EX Canon Utilities Easy-PhotoPrint Canon Utilities PhotoStitch 3.1 Canon Utilities ZoomBrowser EX ccCommon Che-ez! Splash DivX Pro Trial Easy-WebPrint Four Winds Google Toolbar for Internet Explorer Hijackthis 1.99.1 HijackThis 1.99.1 Hotfix for Windows XP (KB915865) Intel® Extreme Graphics Driver Software Internet Worm Protection J2SE Runtime Environment 5.0 Update 11 J2SE Runtime Environment 5.0 Update 2 Java 2 Runtime Environment, SE v1.4.2_03 Java 2 Runtime Environment, SE v1.4.2_06 LiveUpdate 3.0 (Symantec Corporation) Macromedia Flash Player 8 Manual CanoScan 3000,3000F Medal of Honor Allied Assault Medal of Honor Allied Assault™ Breakthrough Medal of Honor Allied Assault™ Spearhead Microsoft Data Access Components KB870669 Microsoft Internationalized Domain Names Mitigation APIs Microsoft National Language Support Downlevel APIs Microsoft Office PowerPoint Viewer 2007 (Portuguese (Brazil)) Microsoft Works 7.0 NAVShortcut Norton AntiVirus 2006 Norton AntiVirus 2006 (Symantec Corporation) Norton AntiVirus Help Norton AntiVirus Parent MSI Norton AntiVirus SYMLT MSI Norton Protection Center Norton WMI Update NTI CD/DVD-Maker 6 Gold OLYMPUS CAMEDIA Master 4.0 OmniPage SE PhotoShow Express PowerDVD Pure Networks Port Magic Quicken 2004 QuickTime Realtek AC'97 Audio Realtek RTL8139/810x Fast Ethernet NIC Driver Setup Rhapsody Player Engine Rhapsody Player Engine Security Update for Windows Internet Explorer 7 (KB928090) Security Update for Windows Internet Explorer 7 (KB929969) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows Media Player 9 (KB911565) Security Update for Windows Media Player 9 (KB917734) Security Update for Windows XP (KB883939) Security Update for Windows XP (KB890046) Security Update for Windows XP (KB893756) Security Update for Windows XP (KB896358) Security Update for Windows XP (KB896422) Security Update for Windows XP (KB896423) Security Update for Windows XP (KB896424) Security Update for Windows XP (KB896428) Security Update for Windows XP (KB896688) Security Update for Windows XP (KB899587) Security Update for Windows XP (KB899588) Security Update for Windows XP (KB899591) Security Update for Windows XP (KB900725) Security Update for Windows XP (KB901017) Security Update for Windows XP (KB901214) Security Update for Windows XP (KB902400) Security Update for Windows XP (KB903235) Security Update for Windows XP (KB904706) Security Update for Windows XP (KB905414) Security Update for Windows XP (KB905749) Security Update for Windows XP (KB905915) Security Update for Windows XP (KB908519) Security Update for Windows XP (KB911280) Security Update for Windows XP (KB911562) Security Update for Windows XP (KB911567) Security Update for Windows XP (KB911927) Security Update for Windows XP (KB912812) Security Update for Windows XP (KB912919) Security Update for Windows XP (KB913446) Security Update for Windows XP (KB913580) Security Update for Windows XP (KB914388) Security Update for Windows XP (KB914389) Security Update for Windows XP (KB916281) Security Update for Windows XP (KB917159) Security Update for Windows XP (KB917344) Security Update for Windows XP (KB917422) Security Update for Windows XP (KB917953) Security Update for Windows XP (KB918118) Security Update for Windows XP (KB918439) Security Update for Windows XP (KB918899) Security Update for Windows XP (KB919007) Security Update for Windows XP (KB920213) Security Update for Windows XP (KB920214) Security Update for Windows XP (KB920670) Security Update for Windows XP (KB920683) Security Update for Windows XP (KB920685) Security Update for Windows XP (KB921398) Security Update for Windows XP (KB921883) Security Update for Windows XP (KB922616) Security Update for Windows XP (KB922760) Security Update for Windows XP (KB922819) Security Update for Windows XP (KB923191) Security Update for Windows XP (KB923414) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB923694) Security Update for Windows XP (KB923980) Security Update for Windows XP (KB924191) Security Update for Windows XP (KB924270) Security Update for Windows XP (KB924496) Security Update for Windows XP (KB924667) Security Update for Windows XP (KB925486) Security Update for Windows XP (KB925902) Security Update for Windows XP (KB926255) Security Update for Windows XP (KB926436) Security Update for Windows XP (KB927779) Security Update for Windows XP (KB927802) Security Update for Windows XP (KB928255) Security Update for Windows XP (KB928843) Security Update for Windows XP (KB930178) Security Update for Windows XP (KB931261) Security Update for Windows XP (KB931784) Security Update for Windows XP (KB932168) SPBBC Spybot - Search & Destroy 1.4 Symantec The Sims 2 Update for Windows XP (KB894391) Update for Windows XP (KB896727) Update for Windows XP (KB898461) Update for Windows XP (KB900485) Update for Windows XP (KB904942) Update for Windows XP (KB908531) Update for Windows XP (KB910437) Update for Windows XP (KB912945) Update for Windows XP (KB916595) Update for Windows XP (KB920872) Update for Windows XP (KB922582) Update for Windows XP (KB929338) Update for Windows XP (KB931836) Viewpoint Media Player Windows Installer 3.1 (KB893803) Windows Installer 3.1 (KB893803) Windows Internet Explorer 7 Windows Live Messenger Windows Live Sign-in Assistant Windows Live Toolbar Windows Live Toolbar Windows XP Hotfix - KB834707 Windows XP Hotfix - KB867282 Windows XP Hotfix - KB873333 Windows XP Hotfix - KB873339 Windows XP Hotfix - KB885250 Windows XP Hotfix - KB885835 Windows XP Hotfix - KB885836 Windows XP Hotfix - KB886185 Windows XP Hotfix - KB887472 Windows XP Hotfix - KB887742 Windows XP Hotfix - KB888113 Windows XP Hotfix - KB888302 Windows XP Hotfix - KB890047 Windows XP Hotfix - KB890175 Windows XP Hotfix - KB890859 Windows XP Hotfix - KB890923 Windows XP Hotfix - KB891781 Windows XP Hotfix - KB893066 Windows XP Hotfix - KB893086 Windows XP Service Pack 2 WinZip Johnny

#10 dan12

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Posted 24 April 2007 - 03:52 PM

Let's check a few settings to see if we can get that kaspersky scan running

Allow previously unused activeX ...> Disabled
Allow scriptlets >>> Disabled
Download unsigned Active X controls >> disabled
Run activeX controls marked for scripting >> Prompt

KAV ActiveX is signed, no need to change the settings related to unsigned ActiveX controls.

Note:Don't forget to make a note of the standard settings, and ensure the you resets after the scan.

let me know how it goes
dan

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#11 theort143

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Posted 27 April 2007 - 08:25 AM

Here is the Kaspersky log: Thursday, April 26, 2007 6:45:14 PM Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600) Kaspersky Online Scanner version: 5.0.83.0 Kaspersky Anti-Virus database last update: 27/04/2007 Kaspersky Anti-Virus database records: 303544 Scan Settings Scan using the following antivirus database extended Scan Archives true Scan Mail Bases true Scan Target My Computer A:\ C:\ D:\ Scan Statistics Total number of scanned objects 85531 Number of viruses found 5 Number of infected objects 29 / 0 Number of suspicious objects 0 Duration of the scan process 01:37:26 Infected Object Name Virus Name Last Action C:\WINDOWS\system32\config\system.LOG Object is locked skipped C:\WINDOWS\system32\config\software.LOG Object is locked skipped C:\WINDOWS\system32\config\default.LOG Object is locked skipped C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\DEFAULT Object is locked skipped C:\WINDOWS\system32\config\SECURITY Object is locked skipped C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped C:\WINDOWS\system32\config\SYSTEM Object is locked skipped C:\WINDOWS\system32\config\SAM Object is locked skipped C:\WINDOWS\system32\config\Internet.evt Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped C:\WINDOWS\system32\msnmsg.exe Infected: Trojan-Spy.Win32.Banker.chr skipped C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped C:\WINDOWS\system32\h323log.txt Object is locked skipped C:\WINDOWS\system\msnmsg.exe Infected: Trojan-Spy.Win32.Banker.chr skipped C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped C:\WINDOWS\WindowsUpdate.log Object is locked skipped C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped C:\WINDOWS\Sti_Trace.log Object is locked skipped C:\WINDOWS\wiaservc.log Object is locked skipped C:\WINDOWS\wiadebug.log Object is locked skipped C:\WINDOWS\SchedLgU.Txt Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2007-04-26_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\6ADD516B.tmp Infected: Trojan-Downloader.Win32.Small.lb skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\12423DDC.tmp Infected: Trojan-Downloader.Java.OpenStream.c skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\41F45179.htm Infected: Exploit.JS.ADODB.Stream.e skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\HPPHomePageActivity.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\HPPAppActivity.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\AOL\ACS\1.0\variable Object is locked skipped C:\Documents and Settings\All Users\Application Data\AOL\ACS\1.0\ph Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\Johnny Ortiz\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\Johnny Ortiz\Local Settings\Temp\~DFB280.tmp Object is locked skipped C:\Documents and Settings\Johnny Ortiz\Local Settings\Temp\~DFB297.tmp Object is locked skipped C:\Documents and Settings\Johnny Ortiz\Local Settings\Temp\om2849B.tmp Object is locked skipped C:\Documents and Settings\Johnny Ortiz\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\Johnny Ortiz\Local Settings\History\History.IE5\MSHist012007042520070426\index.dat Object is locked skipped C:\Documents and Settings\Johnny Ortiz\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\Johnny Ortiz\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped C:\Documents and Settings\Johnny Ortiz\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\Johnny Ortiz\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\Johnny Ortiz\Local Settings\Application Data\AOL\UserProfiles\All Users\cls\common.cls Object is locked skipped C:\Documents and Settings\Johnny Ortiz\Cookies\index.dat Object is locked skipped C:\Documents and Settings\Johnny Ortiz\Application Data\Symantec\PendingAlertsQueue.log Object is locked skipped C:\Documents and Settings\Johnny Ortiz\Application Data\Sun\Java\Deployment\log\plugin150_11.trace Object is locked skipped C:\Documents and Settings\Johnny Ortiz\ntuser.dat Object is locked skipped C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPPolicy.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStart.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStop.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBValid.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBConfig.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBRefr.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBNotify.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg2.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetUsr.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStHash.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetLoc.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetDev.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDetect.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDebug.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStMSI.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMReg.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMRSt.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMNot.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\eengine\EPERSIST.DAT Object is locked skipped C:\Program Files\Norton AntiVirus\Savrt584NAV~.TMP Object is locked skipped C:\Program Files\Norton AntiVirus\Savrt405NAV~.TMP Object is locked skipped C:\Program Files\Norton AntiVirus\AVVirus.log Object is locked skipped C:\Program Files\Norton AntiVirus\AVApp.log Object is locked skipped C:\Program Files\Norton AntiVirus\AVError.log Object is locked skipped C:\Program Files\Hijackthis\backups\backup-20070421-205115-128-msnmsg.exe Infected: Trojan-Spy.Win32.Banker.chr skipped C:\Program Files\Hijackthis\backups\backup-20070421-205116-729-msnmsg.exe Infected: Trojan-Spy.Win32.Banker.chr skipped C:\System Volume Information\_restore{B4693BFF-7F85-4746-AA97-C08776C0E026}\RP506\A0134102.exe Infected: Trojan-Spy.Win32.Banker.chr skipped C:\System Volume Information\_restore{B4693BFF-7F85-4746-AA97-C08776C0E026}\RP506\A0134110.exe Infected: Trojan-Spy.Win32.Banker.chr skipped C:\System Volume Information\_restore{B4693BFF-7F85-4746-AA97-C08776C0E026}\RP507\A0136110.exe Infected: Trojan-Spy.Win32.Banker.chr skipped C:\System Volume Information\_restore{B4693BFF-7F85-4746-AA97-C08776C0E026}\RP508\A0137136.exe Infected: Trojan-Spy.Win32.Banker.chr skipped C:\System Volume Information\_restore{B4693BFF-7F85-4746-AA97-C08776C0E026}\RP508\A0137420.exe Infected: Trojan-Spy.Win32.Banker.chr skipped C:\System Volume Information\_restore{B4693BFF-7F85-4746-AA97-C08776C0E026}\RP508\A0137421.exe Infected: Trojan-Spy.Win32.Banker.chr skipped C:\System Volume Information\_restore{B4693BFF-7F85-4746-AA97-C08776C0E026}\RP508\A0138422.exe Infected: Trojan-Spy.Win32.Banker.chr skipped C:\System Volume Information\_restore{B4693BFF-7F85-4746-AA97-C08776C0E026}\RP508\A0138434.exe Infected: Trojan-Spy.Win32.Banker.chr skipped C:\System Volume Information\_restore{B4693BFF-7F85-4746-AA97-C08776C0E026}\RP518\change.log Object is locked skipped C:\System Volume Information\_restore{B4693BFF-7F85-4746-AA97-C08776C0E026}\RP509\A0138444.exe Infected: Trojan-Spy.Win32.Banker.chr skipped C:\System Volume Information\_restore{B4693BFF-7F85-4746-AA97-C08776C0E026}\RP509\A0138445.exe Infected: Trojan-Spy.Win32.Banker.chr skipped C:\System Volume Information\_restore{B4693BFF-7F85-4746-AA97-C08776C0E026}\RP509\A0139444.exe Infected: Trojan-Spy.Win32.Banker.chr skipped C:\System Volume Information\_restore{B4693BFF-7F85-4746-AA97-C08776C0E026}\RP509\A0139445.exe Infected: Trojan-Spy.Win32.Banker.chr skipped C:\System Volume Information\_restore{B4693BFF-7F85-4746-AA97-C08776C0E026}\RP509\A0141444.exe Infected: Trojan-Spy.Win32.Banker.chr skipped C:\System Volume Information\_restore{B4693BFF-7F85-4746-AA97-C08776C0E026}\RP509\A0141445.exe Infected: Trojan-Spy.Win32.Banker.chr skipped C:\System Volume Information\_restore{B4693BFF-7F85-4746-AA97-C08776C0E026}\RP510\A0141506.exe Infected: Trojan-Spy.Win32.Banker.chr skipped C:\System Volume Information\_restore{B4693BFF-7F85-4746-AA97-C08776C0E026}\RP510\A0142506.exe Infected: Trojan-Spy.Win32.Banker.chr skipped C:\System Volume Information\_restore{B4693BFF-7F85-4746-AA97-C08776C0E026}\RP510\A0142507.exe Infected: Trojan-Spy.Win32.Banker.chr skipped C:\System Volume Information\_restore{B4693BFF-7F85-4746-AA97-C08776C0E026}\RP510\A0143506.exe Infected: Trojan-Spy.Win32.Banker.chr skipped C:\System Volume Information\_restore{B4693BFF-7F85-4746-AA97-C08776C0E026}\RP510\A0143507.exe Infected: Trojan-Spy.Win32.Banker.chr skipped C:\System Volume Information\_restore{B4693BFF-7F85-4746-AA97-C08776C0E026}\RP512\A0143573.exe Infected: Trojan-Spy.Win32.Banker.chr skipped C:\System Volume Information\_restore{B4693BFF-7F85-4746-AA97-C08776C0E026}\RP512\A0144505.exe Infected: Trojan-Spy.Win32.Banker.chr skipped C:\System Volume Information\_restore{B4693BFF-7F85-4746-AA97-C08776C0E026}\RP512\A0144508.exe Infected: Trojan-Proxy.Win32.Delf.bs skipped Scan process completed. Thanks, Johnny

#12 dan12

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Posted 27 April 2007 - 10:59 AM

Hi theort143

You can permanently delete the file in quarantine if you so desire.
Delete Norton files from Quarantine

Let's go ahead and delete those files from Quarantine.
WARNING: Do not do this unless you are sure that you do not need the files that are in Quarantine. Files removed from Quarantine are not placed in the Recycle bin. Removing files from Quarantine will permanently delete the files from the computer.
----------------------------------
Go to the section that describes your version of Norton AntiVirus and follow the steps.

To remove Norton AntiVirus 2006 files from Norton Quarantine and Restore
  • Start Norton AntiVirus.
  • If Norton AntiVirus is installed as part of Norton SystemWorks or Norton Internet Security, then start that program and click Norton AntiVirus.
  • In the left pane, click Reports.
  • Click View Norton Quarantined and Restore
  • In the left pane, select the type of risk that you want to remove.
  • In the right pane, select the files that you want to remove.
  • To select multiple items, press and hold down the Ctrl key while clicking the items that you want to select for deletion. To select everything in Quarantine, click the first item in the list, and then press Shift+End.
  • Click Delete Item.
  • When prompted "Warning! Are you sure that you want to remove this item from Quarantine," click Yes.
  • Close the Quarantine window, and then exit Norton AntiVirus.


It's also a good idea to Flush your System Restore points after ridding yourself of malware:
  • Click Start | Help and Support | Undo changes to your computer with System Restore.
  • Click Create A Restore Point then click Next. Give it a name it and then click Create, then Close.
  • Close the Help and Support Center box.
  • Click Start | Run and type Cleanmgr
  • Select (C: ) then click OK.
  • Click the More Options tab.
  • Click Clean Up in the System Restore Section.
This will remove all previous restore points except the newly created one.

___________________

Re-boot into safe mode

  • Next, please reboot your computer in Safe Mode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear use arrow up to highlight
  • Select the first option, to run Windows in Safe Mode hit enter.
  • For additional help in booting into Safe Mode, see the following site: HERE
Right click start, In the drop down menu click "Explore" Then navigate to each file\ folder in the left hand pane, which will reveal its content in the right hand pane, highlight file or folder right click and Delete, if present:

C:\WINDOWS\system\msnmsg.exe << This file
C:\WINDOWS\system32\msnmsg.exe << This file
C:\Program Files\Hijackthis\backups\backup-20070421-205116-729-msnmsg.exe << This file
C:\Program Files\Hijackthis\backups\backup-20070421-205115-128-msnmsg.exe << This file


Your Java is out of date Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6u1.
  • Scroll down to where it says " Java Runtime Environment (JRE) 6".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on the download to install the newest version.
Please include new HJT log, and let me know how things are at this point in time.
in your next post
Thanks dan

#13 theort143

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Posted 27 April 2007 - 07:12 PM

Everything seems to be working fine except the Task Manager. When I hit CRTL-ALT-DELETE, I only get the lower right-hand part of the dialog box. The part that says "New Task." Here is the new HJT log:


Logfile of HijackThis v1.99.1
Scan saved at 8:04:32 PM, on 4/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLACSD.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\carpserv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\AOL\1127618299\ee\AOLSoftware.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\Xtras\mssysmgr.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\SECURI~1\NSCSRVCE.EXE
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SE...S01?FORM=TOOLBR
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1127618299\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [OM2_Monitor] "C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe"
O4 - Startup: Quicken Scheduled Updates.lnk = C:\QUICKENW\bagent.exe
O4 - Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\QUICKENW\bagent.exe
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://global.acer.com/
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.c...es/MsnInstC.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLACSD.EXE
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Johnny

#14 dan12

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Posted 28 April 2007 - 03:30 AM

Hi, theort143, Can you take me a screen shot of your task manager and post so we can have a better look at what your seeing. Thanks dan

#15 theort143

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Posted 06 May 2007 - 09:09 PM

Sorry I'm late with this. Got married last week. Here are two shots of my screen.http://groups.msn.com/OlympusE20NGroup/screenshots.msnw?albumlist=2 Also, when I turn on my computer now, my screenwriting program opens up. I remember one time looking through the screensavers on my computer, and when I clicked on an image, it would open my ScriptThing for Windows. I think it has to do with the fact that all the scripts have an .scr extension. Thanks, Johnny

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