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Spyware / Malware / Virus Removal

I've Been Vundo-ed

7 min read

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Hello, while doing regular work with my Windows XP Pro PC (Lotus Notes, IE, Word, Excel, Powerpoint),I'm repeatedly - roughly every 30mn - getting a blank DOS pop-up screen with header similar to this one : C:\WINDOWS\TEMP\WIN324~1.EXE

together with a windows error message that says : The NTVDM CPU has encountered an illegal instruction. A quick spyware scan on my PC (with XoftSPySE 4.22) revealed that this is likely a Vundo.Trojan issue. I ran FixVundo from Symantec but it didn't locate the Trojan !!!

Can you please have a look at the HijackThis log and let me know your thoughts ?

Thanks a lot.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 10:00:55, on 10/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\drivers\trcboot.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\IBM\SQLLIB\BIN\db2jds.exe
C:\Program Files\IBM\Personal Communications\PCS_AGNT.EXE
C:\Program Files\IBM\SQLLIB\BIN\db2sec.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\C4ebreg\c4ebreg.exe
c:\sdwork\issimsvc.exe
C:\notes\ntmulti.exe
C:\PROGRA~1\AT&TNE~1\NetCfgSv.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
c:\program files\lenovo\system update\suservice.exe
C:\Program Files\Sierra Wireless Inc\AirCard 700 Series\SwiWiFiComm.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Tivoli\TSM\baclient\dsmcsvc.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\wrtService.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\Drivers\ldlcserv.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TpShocks.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\C4ebreg\isamtray.exe
C:\WINDOWS\System32\TpScrLk.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\Program Files\CheckPoint\Integrity Client\iclient.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Sierra Wireless Inc\Network Adapter Manager\Network Adapter Manager.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\NettGain1200 Client\NGSpawner.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\NettGain1200 Client\NettGain1200_C.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\notes\NLNOTES.EXE
C:\notes\ntaskldr.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office10\POWERPNT.EXE
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Symantec AntiVirus\VPC32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Documents and Settings\dumontie\Desktop\HiJackThis_v2.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://w3.ibm.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://w3.ibm.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:9090 ftp=localhost:9093 https=localhost:9090
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = w3-501.ibm.com;localhost;127.0.0.1;
R3 - URLSearchHook: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [C4EBReg] "C:\Program Files\C4ebreg\c4ebreg.exe" /q
O4 - HKLM\..\Run: [ISSI EZUpdate Service] "c:\sdwork\issimsvc.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ISAMTray] "C:\Program Files\C4ebreg\isamtray.exe"
O4 - HKLM\..\Run: [TPKBDLED] C:\WINDOWS\System32\TpScrLk.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
O4 - HKLM\..\Run: [ipmcmu] c:\Program Files\IBM\IPM Client Migration Utility\ipmcmu.exe "c:\Program Files\IBM\IPM Client Migration Utility"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CheckPoint\Integrity Client\iclient.exe"
O4 - HKLM\..\Run: [PSQLLauncher] "C:\Program Files\ThinkVantage Fingerprint Software\launcher.exe" /startup
O4 - HKLM\..\Run: [stgclean] c:\sdwork\w32main2.exe /cleanup
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [TVT Scheduler Proxy] C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [AirCardEnabler] "C:\Program Files\Sierra Wireless Inc\Network Adapter Manager\Network Adapter Manager.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: NettGain1200 Client.lnk = C:\Program Files\NettGain1200 Client\NGSpawner.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\ThinkPad\PkgMgr\PkgMgr.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://w3.ibm.com
O16 - DPF: {253A9D23-F982-11D4-8BE4-00D0B7E61414} (SiebelHTMLApplication Class) - https://w3-501.ibm.com/transform/crm/emea/f…/siebelhtml.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {5CB430A9-CAAC-4C91-AF61-6D410EEE1221} (Sony SNC-P5 Control) - http://9.143.23.48/program/SonySncP5View.cab
O16 - DPF: {68CDB19A-6305-4589-8C35-41E3502CD451} (Siebel Option Pack for IE 7.5.3) - https://w3-501.ibm.com/transform/crm/emea/f…lOptionPack.cab
O16 - DPF: {8F4F3368-54CA-4268-8225-0F4367472CF4} (MailClient Class) - https://w3-501.ibm.com/transform/crm/emea/f…tMailClient.cab
O16 - DPF: {9519B2A2-6592-4E41-8290-D0298459270C} (LNWebAssist Class) - http://w3.ibm.com/bluepages/scripts/lnwebassist.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {A4B28810-11A2-4956-82D1-B2DCBA4B2AFD} (gpwsx.plugin) - http://w3.ibm.com/tools/print/plugin/gpwsx.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = IBMSGMOP.mop.fr.ibm.com
O17 - HKLM\Software\..\Telephony: DomainName = IBMSGMOP.mop.fr.ibm.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{06F71357-BCEA-4F0B-8322-B22D362933ED}: NameServer = 9.143.28.14,9.143.26.14
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = IBMSGMOP.mop.fr.ibm.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = watson.ibm.com,ibm.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = IBMSGMOP.mop.fr.ibm.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = watson.ibm.com,ibm.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = watson.ibm.com,ibm.com
O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)
O20 - Winlogon Notify: winexz32 - C:\WINDOWS\SYSTEM32\winexz32.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Unknown owner - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation - C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: DB2 JDBC Applet Server (DB2JDS) - International Business Machines Corporation - C:\Program Files\IBM\SQLLIB\BIN\db2jds.exe
O23 - Service: DB2 Security Server (DB2NTSECSERVER) - International Business Machines Corporation - C:\Program Files\IBM\SQLLIB\BIN\db2sec.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: IBM Standard Asset Manager Service (ISAMSvc) - IBM Global Services - C:\Program Files\C4ebreg\c4ebreg.exe
O23 - Service: ISSI EZUpdate (ISSIMon) - IBM Global Services - c:\sdwork\issimsvc.exe
O23 - Service: ldlcserv - IBM Corporation - C:\WINDOWS\System32\Drivers\ldlcserv.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\notes\ntmulti.exe
O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\PROGRA~1\AT&TNE~1\NetCfgSv.EXE
O23 - Service: Panda Process Protection Service (PavPrSrv) - Unknown owner - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe (file missing)
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: System Update (SUService) - - c:\program files\lenovo\system update\suservice.exe
O23 - Service: SwiWiFiComm - Unknown owner - C:\Program Files\Sierra Wireless Inc\AirCard 700 Series\SwiWiFiComm.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.EXE
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: TrcBoot - IBM Corporation - C:\WINDOWS\System32\drivers\trcboot.exe
O23 - Service: TSM Scheduler - IBM Corporation - C:\Program Files\Tivoli\TSM\baclient\dsmcsvc.exe
O23 - Service: TVT Scheduler - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WRT Service (WRTService) - Unknown owner - C:\WINDOWS\wrtService.exe

–
End of file - 16910 bytes
Hello bostella34 and Welcome to TomCoyote,

Please do the following:

STEP 1.
======
Stop and Disable Service
  • Go to Start > Run and type in Services.msc then cllick OK
  • Click the Extended tab.
  • Scroll down until you find WRTService
  • Click once on the service to highlight it.
  • Click Stop
  • Right-Click on the service.
  • Click on 'Properties'
  • Select the 'General' tab
  • Click the Arrow-down tab on the right-hand side on the 'Start-up Type' box
  • From the drop-down menu, click on ‘Disabled'
  • Click the 'Apply' tab, then click 'OK'
The service is now stopped and disabled.

Scan with HijackThis. Place a check against each of the following:
O20 - Winlogon Notify: winexz32 - C:\WINDOWS\SYSTEM32\winexz32.dll
O23 - Service: WRT Service (WRTService) - Unknown owner - C:\WINDOWS\wrtService.exe

Close all windows or browsers except for Hijackthis. Click on Fix Checked when finished and exit HijackThis.

Next, please enable viewing of hidden files as follows:
1) Go to My Computer, and click on the "Tools" menu
2) Click "Folder options"
3) Select the "View" tab
4) Make sure "Show hidden files and folders" is selected
5) Make sure "Hide extensions for known file types" is unchecked
6) Make sure "Hide protected operating system files (recommended)" is unchecked

Reboot into Safe Mode: please see here if you are not sure how to do this.

Using Windows Explorer, locate the following files/folders, and delete them:
C:\WINDOWS\wrtService.exe<=file
C:\WINDOWS\SYSTEM32\winexz32.dll<=file

Exit Explorer, and reboot as normal afterwards.

STEP 2.
======
Now run this online scan using Internet Explorer:
Kaspersky Online Scanner from http://www.kaspersky.com/virusscanner

* Turn off the real time scanner of any existing antivirus program while performing the online scan
Next Click on Launch Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  • Standard
  • Scan Options:
  • Scan Archives
  • Scan Mail Bases
  • Click OK
  • Now under select a target to scan:
  • Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
  • Save the file to your desktop.
Copy and paste that information from Kapersky in your next post.

**Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the license, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license is accepted, reset to 100%.

Please post(reply) with a fresh hijackthis log and the log from Kapersky.
Susan, thanks so much for the quick and detailed reply. When following STEP1, I managed to stop and disable the service, but the HijackThis report doesn't contain this entry : O23 - Service: WRT Service (WRTService) - Unknown owner - C:\WINDOWS\wrtService.exe Can you please advice ? Shall I carry on with the rest of the procedure regardless ? Thanks.
Susan, just did that, and rebooted in Safe Mode. I'm able to delete the first of the two files, but OS tells me that the second one can't be deleted (in use, or read only)…. C:\WINDOWS\wrtService.exe<=file C:\WINDOWS\SYSTEM32\winexz32.dll<=file Please let me know. Thanks.
Don't worry, we will deal with it but I would like to see what Kapersky finds first. So please run Kapersky and post a fresh hijackthis log and we will address the problems.
Susan, here is a partial Kaspersky report (partial at this stage because it's supposed to run until 1am tomorrow…) but the contents should still be helpful. Further below is the HijackThis log,



———————-
Scanned: 62254
Detected: 17
Untreated: 17
Start time: 11/04/2007 15:49:46
Duration: 01:37:33
Finish time: 12/04/2007 01:07:38


Detected
——–
Status Object
—— ——
detected: Trojan program Trojan.Win32.Agent.qt File: C:\WINDOWS\system32\winexz32.dll//PE_Patch.PECompact//PecBundle//PECompact
detected: Trojan program Trojan-Downloader.Win32.Small.ddy File: C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine9FC0000.VBN//CryptZ//FSG
detected: adware not-a-virus:AdWare.Win32.Virtumonde.ha File: C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\QuarantineCA00000.VBN//CryptZ
detected: Trojan program Trojan-Downloader.Win32.Agent.bca File: C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\QuarantineCA00001.VBN//CryptZ
detected: Trojan program Trojan.Win32.Agent.qt File: C:\Documents and Settings\dumontie\Local Settings\Temp\mst7C.tmp//PE_Patch.PECompact//PecBundle//PECompact
detected: Trojan program Trojan-Downloader.Win32.PurityScan.dc File: C:\Documents and Settings\dumontie\Local Settings\Temp\Temporary Internet Files\Content.IE5\CLMN4PAF\xc42[1].exe//data0002//UPX
detected: Trojan program Trojan-Dropper.Win32.Agent.bee File: C:\Documents and Settings\dumontie\Local Settings\Temp\Temporary Internet Files\Content.IE5\KHC3G5KV\anti4[1].exe
detected: Trojan program Trojan-Downloader.Win32.Adload.jm File: C:\Documents and Settings\dumontie\Local Settings\Temp\Temporary Internet Files\Content.IE5\KHC3G5KV\xc37[1].exe
detected: malware not-virus:BadJoke.Win16.Aloap File: C:\Documents and Settings\dumontie\My Documents\Misc\alzei.zip/ALZEIMER.EXE
detected: malware not-virus:BadJoke.Win32.Boredom File: C:\Documents and Settings\dumontie\My Documents\Misc\Att1.exe
detected: malware not-virus:BadJoke.Win32.Baton.a File: C:\Documents and Settings\dumontie\My Documents\Misc\Hello.exe
detected: adware not-a-virus:AdWare.Win32.Aureate.a File: C:\Documents and Settings\dumontie\My Documents\Softs&Tools\gozilla.exe//WISE0023.BIN
detected: adware not-a-virus:AdWare.Win32.Aureate.a File: C:\Documents and Settings\dumontie\My Documents\Softs&Tools\gozilla.exe//WISE0024.BIN
detected: adware not-a-virus:AdWare.Win32.NewDotNet.d File: C:\Documents and Settings\dumontie\My Documents\Softs&Tools\DVD\Cliprexdsfree.exe//data0008
detected: adware not-a-virus:AdWare.Win32.EZula.d File: C:\Documents and Settings\dumontie\My Documents\Softs&Tools\DVD\Cliprexdsfree.exe//data0009
detected: adware not-a-virus:AdWare.Win32.MyWay.j File: C:\Documents and Settings\dumontie\My Documents\Softs&Tools\DVD\Cliprexdsfree.exe//data0010
detected: adware not-a-virus:AdWare.Win32.180Solutions File: C:\Documents and Settings\dumontie\My Documents\Softs&Tools\DVD\Cliprexdsfree.exe//data0011






And the Hijack this log is here :

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 17:32:02, on 11/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\drivers\trcboot.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\IBM\Personal Communications\PCS_AGNT.EXE
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\IBM\SQLLIB\BIN\db2jds.exe
C:\Program Files\IBM\SQLLIB\BIN\db2sec.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\C4ebreg\c4ebreg.exe
c:\sdwork\issimsvc.exe
C:\notes\ntmulti.exe
C:\PROGRA~1\AT&TNE~1\NetCfgSv.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
c:\program files\lenovo\system update\suservice.exe
C:\Program Files\Sierra Wireless Inc\AirCard 700 Series\SwiWiFiComm.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Tivoli\TSM\baclient\dsmcsvc.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\WINDOWS\System32\Drivers\ldlcserv.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TpShocks.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\C4ebreg\isamtray.exe
C:\WINDOWS\System32\TpScrLk.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\Program Files\CheckPoint\Integrity Client\iclient.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Sierra Wireless Inc\Network Adapter Manager\Network Adapter Manager.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\NettGain1200 Client\NGSpawner.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\NettGain1200 Client\NettGain1200_C.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\notes\NLNOTES.EXE
C:\notes\ntaskldr.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\mmc.exe
C:\Documents and Settings\dumontie\Desktop\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://w3.ibm.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://w3.ibm.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://w3.ibm.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:9090 ftp=localhost:9093 https=localhost:9090
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost; 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [C4EBReg] "C:\Program Files\C4ebreg\c4ebreg.exe" /q
O4 - HKLM\..\Run: [ISSI EZUpdate Service] "c:\sdwork\issimsvc.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ISAMTray] "C:\Program Files\C4ebreg\isamtray.exe"
O4 - HKLM\..\Run: [TPKBDLED] C:\WINDOWS\System32\TpScrLk.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
O4 - HKLM\..\Run: [ipmcmu] c:\Program Files\IBM\IPM Client Migration Utility\ipmcmu.exe "c:\Program Files\IBM\IPM Client Migration Utility"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CheckPoint\Integrity Client\iclient.exe"
O4 - HKLM\..\Run: [PSQLLauncher] "C:\Program Files\ThinkVantage Fingerprint Software\launcher.exe" /startup
O4 - HKLM\..\Run: [stgclean] c:\sdwork\w32main2.exe /cleanup
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [TVT Scheduler Proxy] C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [AirCardEnabler] "C:\Program Files\Sierra Wireless Inc\Network Adapter Manager\Network Adapter Manager.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: NettGain1200 Client.lnk = C:\Program Files\NettGain1200 Client\NGSpawner.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\scieplugin.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\ThinkPad\PkgMgr\PkgMgr.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://w3.ibm.com
O16 - DPF: {253A9D23-F982-11D4-8BE4-00D0B7E61414} (SiebelHTMLApplication Class) - https://w3-501.ibm.com/transform/crm/emea/f…/siebelhtml.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {5CB430A9-CAAC-4C91-AF61-6D410EEE1221} (Sony SNC-P5 Control) - http://9.143.23.48/program/SonySncP5View.cab
O16 - DPF: {68CDB19A-6305-4589-8C35-41E3502CD451} (Siebel Option Pack for IE 7.5.3) - https://w3-501.ibm.com/transform/crm/emea/f…lOptionPack.cab
O16 - DPF: {8F4F3368-54CA-4268-8225-0F4367472CF4} (MailClient Class) - https://w3-501.ibm.com/transform/crm/emea/f…tMailClient.cab
O16 - DPF: {9519B2A2-6592-4E41-8290-D0298459270C} (LNWebAssist Class) - http://w3.ibm.com/bluepages/scripts/lnwebassist.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {A4B28810-11A2-4956-82D1-B2DCBA4B2AFD} (gpwsx.plugin) - http://w3.ibm.com/tools/print/plugin/gpwsx.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = IBMSGMOP.mop.fr.ibm.com
O17 - HKLM\Software\..\Telephony: DomainName = IBMSGMOP.mop.fr.ibm.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{06F71357-BCEA-4F0B-8322-B22D362933ED}: NameServer = 9.143.28.14,9.143.26.14
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = IBMSGMOP.mop.fr.ibm.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = watson.ibm.com,ibm.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = IBMSGMOP.mop.fr.ibm.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = watson.ibm.com,ibm.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = watson.ibm.com,ibm.com
O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)
O20 - Winlogon Notify: winexz32 - C:\WINDOWS\SYSTEM32\winexz32.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Unknown owner - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Kaspersky Anti-Virus 6.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation - C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: DB2 JDBC Applet Server (DB2JDS) - International Business Machines Corporation - C:\Program Files\IBM\SQLLIB\BIN\db2jds.exe
O23 - Service: DB2 Security Server (DB2NTSECSERVER) - International Business Machines Corporation - C:\Program Files\IBM\SQLLIB\BIN\db2sec.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: IBM Standard Asset Manager Service (ISAMSvc) - IBM Global Services - C:\Program Files\C4ebreg\c4ebreg.exe
O23 - Service: ISSI EZUpdate (ISSIMon) - IBM Global Services - c:\sdwork\issimsvc.exe
O23 - Service: ldlcserv - IBM Corporation - C:\WINDOWS\System32\Drivers\ldlcserv.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\notes\ntmulti.exe
O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\PROGRA~1\AT&TNE~1\NetCfgSv.EXE
O23 - Service: Panda Process Protection Service (PavPrSrv) - Unknown owner - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe (file missing)
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: System Update (SUService) - - c:\program files\lenovo\system update\suservice.exe
O23 - Service: SwiWiFiComm - Unknown owner - C:\Program Files\Sierra Wireless Inc\AirCard 700 Series\SwiWiFiComm.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.EXE
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: TrcBoot - IBM Corporation - C:\WINDOWS\System32\drivers\trcboot.exe
O23 - Service: TSM Scheduler - IBM Corporation - C:\Program Files\Tivoli\TSM\baclient\dsmcsvc.exe
O23 - Service: TVT Scheduler - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

–
End of file - 17495 bytes
Oh, and I should have mentioned that I'm not seeing the annoying pop up screens that triggered my very first post and made me suspicious of an infection. But this probably won't suprise you.
Please do the following:
  • Start Hijackthis
  • Click on the Config button
  • Click on the Misc Tools button
  • Click on the button labeled Delete a file on reboot…
  • A new window will open asking you to select the file that you would like to delete on reboot. Navigate to the file
    C:\WINDOWS\SYSTEM32\winexz32.dll
    and click on it once, and then click on the Open button.
  • You will now be asked if you would like to reboot your computer to delete the file. Click on the Yes button if you would like to reboot now
Scan with HijackThis. Place a check against each of the following:
O20 - Winlogon Notify: winexz32 - C:\WINDOWS\SYSTEM32\winexz32.dll
Close all windows or browsers except for Hijackthis. Click on Fix Checked when finished and exit HijackThis.

Please post (reply) with a fresh hijackthis log.
Susan,here you go

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 18:21:30, on 11/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\drivers\trcboot.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
C:\Program Files\IBM\Personal Communications\PCS_AGNT.EXE
C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\IBM\SQLLIB\BIN\db2jds.exe
C:\Program Files\IBM\SQLLIB\BIN\db2sec.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\C4ebreg\c4ebreg.exe
c:\sdwork\issimsvc.exe
C:\notes\ntmulti.exe
C:\PROGRA~1\AT&TNE~1\NetCfgSv.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
c:\program files\lenovo\system update\suservice.exe
C:\Program Files\Sierra Wireless Inc\AirCard 700 Series\SwiWiFiComm.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Tivoli\TSM\baclient\dsmcsvc.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\WINDOWS\System32\Drivers\ldlcserv.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TpShocks.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\C4ebreg\isamtray.exe
C:\WINDOWS\System32\TpScrLk.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\Program Files\CheckPoint\Integrity Client\iclient.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Sierra Wireless Inc\Network Adapter Manager\Network Adapter Manager.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\NettGain1200 Client\NGSpawner.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\NettGain1200 Client\NettGain1200_C.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\notes\NLNOTES.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\notes\ntaskldr.EXE
C:\Documents and Settings\dumontie\Desktop\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://w3.ibm.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://w3.ibm.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://w3.ibm.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:9090 ftp=localhost:9093 https=localhost:9090
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost; 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [C4EBReg] "C:\Program Files\C4ebreg\c4ebreg.exe" /q
O4 - HKLM\..\Run: [ISSI EZUpdate Service] "c:\sdwork\issimsvc.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ISAMTray] "C:\Program Files\C4ebreg\isamtray.exe"
O4 - HKLM\..\Run: [TPKBDLED] C:\WINDOWS\System32\TpScrLk.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
O4 - HKLM\..\Run: [ipmcmu] c:\Program Files\IBM\IPM Client Migration Utility\ipmcmu.exe "c:\Program Files\IBM\IPM Client Migration Utility"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CheckPoint\Integrity Client\iclient.exe"
O4 - HKLM\..\Run: [PSQLLauncher] "C:\Program Files\ThinkVantage Fingerprint Software\launcher.exe" /startup
O4 - HKLM\..\Run: [stgclean] c:\sdwork\w32main2.exe /cleanup
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [TVT Scheduler Proxy] C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [AirCardEnabler] "C:\Program Files\Sierra Wireless Inc\Network Adapter Manager\Network Adapter Manager.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: NettGain1200 Client.lnk = C:\Program Files\NettGain1200 Client\NGSpawner.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\scieplugin.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\ThinkPad\PkgMgr\PkgMgr.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://w3.ibm.com
O16 - DPF: {253A9D23-F982-11D4-8BE4-00D0B7E61414} (SiebelHTMLApplication Class) - https://w3-501.ibm.com/transform/crm/emea/f…/siebelhtml.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {5CB430A9-CAAC-4C91-AF61-6D410EEE1221} (Sony SNC-P5 Control) - http://9.143.23.48/program/SonySncP5View.cab
O16 - DPF: {68CDB19A-6305-4589-8C35-41E3502CD451} (Siebel Option Pack for IE 7.5.3) - https://w3-501.ibm.com/transform/crm/emea/f…lOptionPack.cab
O16 - DPF: {8F4F3368-54CA-4268-8225-0F4367472CF4} (MailClient Class) - https://w3-501.ibm.com/transform/crm/emea/f…tMailClient.cab
O16 - DPF: {9519B2A2-6592-4E41-8290-D0298459270C} (LNWebAssist Class) - http://w3.ibm.com/bluepages/scripts/lnwebassist.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {A4B28810-11A2-4956-82D1-B2DCBA4B2AFD} (gpwsx.plugin) - http://w3.ibm.com/tools/print/plugin/gpwsx.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = IBMSGMOP.mop.fr.ibm.com
O17 - HKLM\Software\..\Telephony: DomainName = IBMSGMOP.mop.fr.ibm.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{06F71357-BCEA-4F0B-8322-B22D362933ED}: NameServer = 9.143.28.14,9.143.26.14
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = IBMSGMOP.mop.fr.ibm.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = watson.ibm.com,ibm.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = IBMSGMOP.mop.fr.ibm.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = watson.ibm.com,ibm.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = watson.ibm.com,ibm.com
O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Unknown owner - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Kaspersky Anti-Virus 6.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation - C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: DB2 JDBC Applet Server (DB2JDS) - International Business Machines Corporation - C:\Program Files\IBM\SQLLIB\BIN\db2jds.exe
O23 - Service: DB2 Security Server (DB2NTSECSERVER) - International Business Machines Corporation - C:\Program Files\IBM\SQLLIB\BIN\db2sec.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: IBM Standard Asset Manager Service (ISAMSvc) - IBM Global Services - C:\Program Files\C4ebreg\c4ebreg.exe
O23 - Service: ISSI EZUpdate (ISSIMon) - IBM Global Services - c:\sdwork\issimsvc.exe
O23 - Service: ldlcserv - IBM Corporation - C:\WINDOWS\System32\Drivers\ldlcserv.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\notes\ntmulti.exe
O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\PROGRA~1\AT&TNE~1\NetCfgSv.EXE
O23 - Service: Panda Process Protection Service (PavPrSrv) - Unknown owner - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe (file missing)
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: System Update (SUService) - - c:\program files\lenovo\system update\suservice.exe
O23 - Service: SwiWiFiComm - Unknown owner - C:\Program Files\Sierra Wireless Inc\AirCard 700 Series\SwiWiFiComm.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.EXE
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: TrcBoot - IBM Corporation - C:\WINDOWS\System32\drivers\trcboot.exe
O23 - Service: TSM Scheduler - IBM Corporation - C:\Program Files\Tivoli\TSM\baclient\dsmcsvc.exe
O23 - Service: TVT Scheduler - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

–
End of file - 17340 bytes
Also did run a Kaspersky virus scan for good measure and here are the threats detected - seems like some Trojans are left ? 8% - Scan ——— Scanned: 20640 Detected: 8 Untreated: 8 Start time: 11/04/2007 18:28:55 Duration: 00:06:00 Finish time: 11/04/2007 19:40:54 Detected ——– Status Object —— —— detected: Trojan program Trojan-Downloader.Win32.Small.ddy File: C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine9FC0000.VBN//CryptZ//FSG detected: adware not-a-virus:AdWare.Win32.Virtumonde.ha File: C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\QuarantineCA00000.VBN//CryptZ detected: Trojan program Trojan-Downloader.Win32.Agent.bca File: C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\QuarantineCA00001.VBN//CryptZ detected: Trojan program Trojan.Win32.Agent.qt File: C:\Documents and Settings\dumontie\Local Settings\Temp\mst7C.tmp//PE_Patch.PECompact//PecBundle//PECompact detected: Trojan program Trojan-Downloader.Win32.PurityScan.dc File: C:\Documents and Settings\dumontie\Local Settings\Temp\Temporary Internet Files\Content.IE5\CLMN4PAF\xc42[1].exe//data0002//UPX detected: Trojan program Trojan-Dropper.Win32.Agent.bee File: C:\Documents and Settings\dumontie\Local Settings\Temp\Temporary Internet Files\Content.IE5\KHC3G5KV\anti4[1].exe detected: Trojan program Trojan-Downloader.Win32.Adload.jm File: C:\Documents and Settings\dumontie\Local Settings\Temp\Temporary Internet Files\Content.IE5\KHC3G5KV\xc37[1].exefor
Your hijackthis log appears to be clean.

You do need to update your Java! They keep coming out with updates like Microsoft!

Updating Java
  • Download the latest version of Java Runtime Environment (JRE) 6.0.
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6-windows-i586.exe to install the newest version.
I really would like to see the complete results of a virus scan with a hijackthis log posted afterwards.
Susan, sure, here is a complete Kaspersky output, please note that while it located several trojans, I deleted the guilty files accordingly as none of them seemed to be system files, or valuable files of any sort….

Further below is the Hijackthis log.

Please let me know your thoughts.


Scan
—-
Scanned: 582875
Detected: 18
Untreated: 0
Start time: 12/04/2007 11:51:32
Duration: 02:18:15
Finish time: 12/04/2007 14:09:47


Detected
——–
Status Object
—— ——
deleted: Trojan program Trojan-Downloader.Win32.Small.ddy File: C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine9FC0000.VBN//CryptZ//FSG
deleted: adware not-a-virus:AdWare.Win32.Virtumonde.ha File: C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\QuarantineCA00000.VBN//CryptZ
deleted: Trojan program Trojan-Downloader.Win32.Agent.bca File: C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\QuarantineCA00001.VBN//CryptZ
deleted: Trojan program Trojan.Win32.Agent.qt File: C:\Documents and Settings\dumontie\Local Settings\Temp\mst7C.tmp//PE_Patch.PECompact//PecBundle//PECompact
deleted: Trojan program Trojan-Downloader.Win32.PurityScan.dc File: C:\Documents and Settings\dumontie\Local Settings\Temp\Temporary Internet Files\Content.IE5\CLMN4PAF\xc42[1].exe//data0002//UPX
deleted: Trojan program Trojan-Dropper.Win32.Agent.bee File: C:\Documents and Settings\dumontie\Local Settings\Temp\Temporary Internet Files\Content.IE5\KHC3G5KV\anti4[1].exe
deleted: Trojan program Trojan-Downloader.Win32.Adload.jm File: C:\Documents and Settings\dumontie\Local Settings\Temp\Temporary Internet Files\Content.IE5\KHC3G5KV\xc37[1].exe
deleted: malware not-virus:BadJoke.Win16.Aloap File: C:\Documents and Settings\dumontie\My Documents\Misc\alzei.zip/ALZEIMER.EXE
deleted: adware not-a-virus:AdWare.Win32.Aureate.a File: C:\Documents and Settings\dumontie\My Documents\Softs&Tools\gozilla.exe//WISE0023.BIN
deleted: adware not-a-virus:AdWare.Win32.Aureate.a File: C:\Documents and Settings\dumontie\My Documents\Softs&Tools\gozilla.exe//WISE0024.BIN
deleted: adware not-a-virus:AdWare.Win32.NewDotNet.d File: C:\Documents and Settings\dumontie\My Documents\Softs&Tools\DVD\Cliprexdsfree.exe//data0008
deleted: adware not-a-virus:AdWare.Win32.EZula.d File: C:\Documents and Settings\dumontie\My Documents\Softs&Tools\DVD\Cliprexdsfree.exe//data0009
deleted: adware not-a-virus:AdWare.Win32.MyWay.j File: C:\Documents and Settings\dumontie\My Documents\Softs&Tools\DVD\Cliprexdsfree.exe//data0010
deleted: adware not-a-virus:AdWare.Win32.180Solutions File: C:\Documents and Settings\dumontie\My Documents\Softs&Tools\DVD\Cliprexdsfree.exe//data0011
deleted: Trojan program Trojan-Downloader.Win32.PurityScan.dc File: C:\Program Files\Common Files\Yazzle1162OinAdmin.exe//UPX
deleted: Trojan program Trojan.Win32.Agent.qt File: C:\WINDOWS\Temp\win1298.tmp.exe
deleted: Trojan program Trojan-Downloader.Win32.PurityScan.dc File: C:\WINDOWS\Temp\win129E.tmp.exe//data0002//UPX
deleted: Trojan program Trojan-Downloader.Win32.PurityScan.dc File: C:\WINDOWS\Temp\win129E.tmp.exe


Events
——
Time Name Status Reason
—- —- —— ——


Statistics
———-
Object Scanned Detected Untreated Deleted Moved to Quarantine Archives Packed files Password protected Corrupted
—— ——- ——– ——— ——- ——————- ——– ———— —————— ———


Settings
——–
Parameter Value
——— —–
Security Level Recommended
Action Prompt for action when the scan is complete
Run mode Manually
File types Scan all files
Scan only new and changed files No
Scan archives All
Scan embedded OLE objects All
Skip if object is larger than No
Skip if scan takes longer than No
Parse email formats No
Scan password-protected archives No
Enable iChecker technology Yes
Enable iSwift technology Yes
Show detected threats on "Detected" tab Yes



And the HijackThis log :

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 14:20:20, on 12/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\drivers\trcboot.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\IBM\Personal Communications\PCS_AGNT.EXE
C:\Program Files\IBM\SQLLIB\BIN\db2jds.exe
C:\Program Files\IBM\SQLLIB\BIN\db2sec.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\C4ebreg\c4ebreg.exe
c:\sdwork\issimsvc.exe
C:\notes\ntmulti.exe
C:\PROGRA~1\AT&TNE~1\NetCfgSv.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
c:\program files\lenovo\system update\suservice.exe
C:\Program Files\Sierra Wireless Inc\AirCard 700 Series\SwiWiFiComm.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Tivoli\TSM\baclient\dsmcsvc.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\WINDOWS\System32\Drivers\ldlcserv.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TpShocks.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\C4ebreg\isamtray.exe
C:\WINDOWS\System32\TpScrLk.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\Program Files\CheckPoint\Integrity Client\iclient.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Sierra Wireless Inc\Network Adapter Manager\Network Adapter Manager.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\NettGain1200 Client\NGSpawner.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\NettGain1200 Client\NettGain1200_C.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\IBM\Sametime Connect 7.5 Blue\sametime.exe
C:\Program Files\IBM\Sametime Connect 7.5 Blue\jre\bin\sametime75.exe
C:\WINDOWS\system32\wuauclt.exe
C:\notes\NLNOTES.EXE
C:\notes\ntaskldr.EXE
C:\Program Files\Microsoft Office\Office10\POWERPNT.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\dumontie\Desktop\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://w3.ibm.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://w3.ibm.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://w3.ibm.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:9090 ftp=localhost:9093 https=localhost:9090
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost; 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [C4EBReg] "C:\Program Files\C4ebreg\c4ebreg.exe" /q
O4 - HKLM\..\Run: [ISSI EZUpdate Service] "c:\sdwork\issimsvc.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ISAMTray] "C:\Program Files\C4ebreg\isamtray.exe"
O4 - HKLM\..\Run: [TPKBDLED] C:\WINDOWS\System32\TpScrLk.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
O4 - HKLM\..\Run: [ipmcmu] c:\Program Files\IBM\IPM Client Migration Utility\ipmcmu.exe "c:\Program Files\IBM\IPM Client Migration Utility"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CheckPoint\Integrity Client\iclient.exe"
O4 - HKLM\..\Run: [PSQLLauncher] "C:\Program Files\ThinkVantage Fingerprint Software\launcher.exe" /startup
O4 - HKLM\..\Run: [stgclean] c:\sdwork\w32main2.exe /cleanup
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [TVT Scheduler Proxy] C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [AirCardEnabler] "C:\Program Files\Sierra Wireless Inc\Network Adapter Manager\Network Adapter Manager.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: NettGain1200 Client.lnk = C:\Program Files\NettGain1200 Client\NGSpawner.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\scieplugin.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\ThinkPad\PkgMgr\PkgMgr.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://w3.ibm.com
O16 - DPF: {253A9D23-F982-11D4-8BE4-00D0B7E61414} (SiebelHTMLApplication Class) - https://w3-501.ibm.com/transform/crm/emea/f…/siebelhtml.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {5CB430A9-CAAC-4C91-AF61-6D410EEE1221} (Sony SNC-P5 Control) - http://9.143.23.48/program/SonySncP5View.cab
O16 - DPF: {68CDB19A-6305-4589-8C35-41E3502CD451} (Siebel Option Pack for IE 7.5.3) - https://w3-501.ibm.com/transform/crm/emea/f…lOptionPack.cab
O16 - DPF: {8F4F3368-54CA-4268-8225-0F4367472CF4} (MailClient Class) - https://w3-501.ibm.com/transform/crm/emea/f…tMailClient.cab
O16 - DPF: {9519B2A2-6592-4E41-8290-D0298459270C} (LNWebAssist Class) - http://w3.ibm.com/bluepages/scripts/lnwebassist.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {A4B28810-11A2-4956-82D1-B2DCBA4B2AFD} (gpwsx.plugin) - http://w3.ibm.com/tools/print/plugin/gpwsx.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = IBMSGMOP.mop.fr.ibm.com
O17 - HKLM\Software\..\Telephony: DomainName = IBMSGMOP.mop.fr.ibm.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{06F71357-BCEA-4F0B-8322-B22D362933ED}: NameServer = 9.143.28.14,9.143.26.14
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = IBMSGMOP.mop.fr.ibm.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = watson.ibm.com,ibm.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = IBMSGMOP.mop.fr.ibm.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = watson.ibm.com,ibm.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = watson.ibm.com,ibm.com
O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Unknown owner - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Kaspersky Anti-Virus 6.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation - C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: DB2 JDBC Applet Server (DB2JDS) - International Business Machines Corporation - C:\Program Files\IBM\SQLLIB\BIN\db2jds.exe
O23 - Service: DB2 Security Server (DB2NTSECSERVER) - International Business Machines Corporation - C:\Program Files\IBM\SQLLIB\BIN\db2sec.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: IBM Standard Asset Manager Service (ISAMSvc) - IBM Global Services - C:\Program Files\C4ebreg\c4ebreg.exe
O23 - Service: ISSI EZUpdate (ISSIMon) - IBM Global Services - c:\sdwork\issimsvc.exe
O23 - Service: ldlcserv - IBM Corporation - C:\WINDOWS\System32\Drivers\ldlcserv.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\notes\ntmulti.exe
O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\PROGRA~1\AT&TNE~1\NetCfgSv.EXE
O23 - Service: Panda Process Protection Service (PavPrSrv) - Unknown owner - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe (file missing)
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: System Update (SUService) - - c:\program files\lenovo\system update\suservice.exe
O23 - Service: SwiWiFiComm - Unknown owner - C:\Program Files\Sierra Wireless Inc\AirCard 700 Series\SwiWiFiComm.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.EXE
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: TrcBoot - IBM Corporation - C:\WINDOWS\System32\drivers\trcboot.exe
O23 - Service: TSM Scheduler - IBM Corporation - C:\Program Files\Tivoli\TSM\baclient\dsmcsvc.exe
O23 - Service: TVT Scheduler - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

–
End of file - 17375 bytes
First of all your Java is still out of date.
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe

Your Kapersky log is strange. I like the Kapersky scan because it does not delete anything but it is a good check because not all scanners find the same things.
I can tell when someone has run Kapersky because the following shows in a hijackthis log.
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab

When you first posted, I wondered why IBM could not help you.
OK, for completeness, I should mention that I didn't use the online version of the Kaspersky scan, but rather installed their product (Kaspersky Anti-Virus 6.0) on my laptop. This may explain why you didn't find the entry you were looking for in the HijackThis report. Do you see anything suspicious left in either the Antivirus report or the Hijack this one ? And do I have to restart the WRT service I initially shut down ? Also, yes, I didn't use the "regular" internal channel as my laptop was infected on a week end, and wasn't sure of the IBM support policy for non working days, so I found myself wandering on the web, merjin.org initially, and then your site. For some reasons, it didn't like my hotmail email adress as I applied for a pseudo with it on Saturday but never received any confirmation email…

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