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My Hijackthis Log

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This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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i am a returning member here and have new problems. i have a new system and something aint right here. i use firefox and have about 2 or 3 browsers opened up at once (multi tasking) and after about 5 or 10 minutes it will freeze and say done at the bottom while it is using 100% of cpu. then i close it and then the computer crashes. and the system icons by the time on the task are going away, my speaker is not there, the firewall program and virus programs on no longer showing. hopefully some one can help cuz im sure that windows reactivation people know me by heart now. *lol*

here is my log:
Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 5:45:14 PM, on 4/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\SOUNDMAN.EXE
G:\ca-anti-viruse\cctray\cctray.exe
G:\ca-anti-viruse\CA Anti-Virus\CAVRID.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Dell AIO Printer A940\dlbabmon.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
G:\ca-anti-viruse\CA Anti-Virus\ISafe.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\WINDOWS\system32\lvhidsvc.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
G:\ca-anti-viruse\CA Anti-Virus\VetMsg.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\fw_watch.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Evil Eddie Sanator\Desktop\HiJackThis_v2.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O4 - HKLM\..\Run: [nTrayFw] C:\Program Files\NVIDIA

Corporation\NetworkAccessManager\bin\nTrayFw.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Dell AIO Printer A940] "C:\Program Files\Dell AIO Printer

A940\dlbabmgr.exe"
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\MediaFACE 4.2\SetHook.exe
O4 - HKLM\..\Run: [cctray] "G:\ca-anti-viruse\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "G:\ca-anti-viruse\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe

-startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common

Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\RunServices: [LvHidSvc] C:\WINDOWS\system32\lvhidsvc.exe
O4 - HKCU\..\Run: [P2kAutostart] G:\downloads\Motorola RAZR Pack

~biggz~\P2kCommander-V329\P2kAutostart.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common

Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (CDownloadCtrl Object) -

http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.5.107.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://update.microsoft.com/windowsupdate/…ite.cab?1174619

440953
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://update.microsoft.com/microsoftupdat…_site.cab?11746

19886140
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} -

C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon -

{8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe

Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program

Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - G:\ca-anti-viruse\CA

Anti-Virus\ISafe.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner -

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program

Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation

- C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache

Group\Apache2\bin\apache.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. -

C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation -

C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Lifeview HID Remote Controller Service (lvhidsvc) - Animation Technologies

Inc. - C:\WINDOWS\system32\lvhidsvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero

BackItUp\NBService.exe
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA - C:\Program Files\NVIDIA

Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA - C:\Program Files\NVIDIA

Corporation\NetworkAccessManager\bin\nSvcLog.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation -

C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Spyware Terminator Clam Service (sp_clamsrv) - Crawler.com - C:\Program

Files\WinClamAVShield\sp_clamsrv.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com -

C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - G:\ca-anti-viruse\CA

Anti-Virus\VetMsg.exe

–
End of file - 7165 bytes
Hello and Welcome to the Forum.

Please delete any HijackThis Folders and Files you have now.Use Add/Remove Programs and remove HijackThis. What you have now is a Beta Version and isn't ready to use.

You can get a complete installer that installs HijackThis to C:\Program Files\HijackThis, making an entry in the start menu and also providing a desktop shortcut from http://downloads.malwareremoval.com/HJTsetup.exe.

Turn Word Wrap Off in notepad

Click on the link and select Save, save it to your desktop and double click HJTsetup.exe.

Open HijackThis and select: Do a system scan and save a log file.
Logfile of HijackThis v1.99.1
Scan saved at 7:12:34 PM, on 4/16/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\SOUNDMAN.EXE
G:\ca-anti-viruse\cctray\cctray.exe
C:\Program Files\Dell AIO Printer A940\dlbabmon.exe
G:\ca-anti-viruse\CA Anti-Virus\CAVRID.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
G:\ca-anti-viruse\CA Anti-Virus\ISafe.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\WINDOWS\system32\lvhidsvc.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
G:\ca-anti-viruse\CA Anti-Virus\VetMsg.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WinClamAVShield\sp_clamsrv.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\fw_watch.exe
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O4 - HKLM\..\Run: [nTrayFw] C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Dell AIO Printer A940] "C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe"
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\MediaFACE 4.2\SetHook.exe
O4 - HKLM\..\Run: [cctray] "G:\ca-anti-viruse\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "G:\ca-anti-viruse\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKLM\..\RunServices: [LvHidSvc] C:\WINDOWS\system32\lvhidsvc.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (CDownloadCtrl Object) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.6.108.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1174619440953
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1174619886140
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - G:\ca-anti-viruse\CA Anti-Virus\ISafe.exe
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe" -k runservice (file missing)
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Lifeview HID Remote Controller Service (lvhidsvc) - Animation Technologies Inc. - C:\WINDOWS\system32\lvhidsvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Spyware Terminator Clam Service (sp_clamsrv) - Crawler.com - C:\Program Files\WinClamAVShield\sp_clamsrv.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - G:\ca-anti-viruse\CA Anti-Virus\VetMsg.exe
I'm not seeing anything.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.

Open the HijackThis Folder. Find the file HijackThis.exe, Right Click on the file and Select Rename. Rename Hijackthis.exe to Spyware.exe.

Post a new HijackThis Log.
Logfile of HijackThis v1.99.1
Scan saved at 8:35:22 PM, on 4/16/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\SOUNDMAN.EXE
G:\ca-anti-viruse\cctray\cctray.exe
C:\Program Files\Dell AIO Printer A940\dlbabmon.exe
G:\ca-anti-viruse\CA Anti-Virus\CAVRID.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
G:\ca-anti-viruse\CA Anti-Virus\ISafe.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\WINDOWS\system32\lvhidsvc.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
G:\ca-anti-viruse\CA Anti-Virus\VetMsg.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WinClamAVShield\sp_clamsrv.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\fw_watch.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Hijackthis\spyware.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O4 - HKLM\..\Run: [nTrayFw] C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Dell AIO Printer A940] "C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe"
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\MediaFACE 4.2\SetHook.exe
O4 - HKLM\..\Run: [cctray] "G:\ca-anti-viruse\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "G:\ca-anti-viruse\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKLM\..\RunServices: [LvHidSvc] C:\WINDOWS\system32\lvhidsvc.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (CDownloadCtrl Object) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.6.108.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1174619440953
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1174619886140
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - G:\ca-anti-viruse\CA Anti-Virus\ISafe.exe
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe" -k runservice (file missing)
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Lifeview HID Remote Controller Service (lvhidsvc) - Animation Technologies Inc. - C:\WINDOWS\system32\lvhidsvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Spyware Terminator Clam Service (sp_clamsrv) - Crawler.com - C:\Program Files\WinClamAVShield\sp_clamsrv.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - G:\ca-anti-viruse\CA Anti-Virus\VetMsg.exe
Hello and welcome to the forums

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download AVG Anti-Spyware from HERE and save that file to your
desktop.
This is a 30 day trial of the program
  • Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop
    and double-click it to launch the set up program.
  • Once the setup is complete you will need run ewido and update the definition
    files.
  • On the main screen select the icon "Update" then select the "
    Update now
    " link.
    • Next select the "Start Update" button, the update will start and a
      progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of
    the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then
    select " "Quarantine" .".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.
  • Reboot your computer into SafeMode. You can do this by restarting
    your computer and continually tapping the F8 key until a menu appears.

    Use your up arrow key to highlight SafeMode then hit enter.
    IMPORTANT: Do not open any other windows or
    programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
  • Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab
    then click on "Complete System Scan".
  • ewido will now begin the scanning process, be patient this may take a little
    time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all
    actions
    "
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the
    screen and save it to a text file on your system (make sure to remember where
    you saved that file, this is important).
  • Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the
    results of the AVG Anti-Spyware report scan along with a new HijackThis log.
———————————————————
AVG Anti-Spyware - Scan Report
———————————————————

+ Created at: 5:38:29 PM 4/21/2007

+ Scan result:



C:\Documents and Settings\Evil Eddie Sanator\Local Settings\Application Data\Mozilla\Firefox\Profiles\ae1e3a1x.default\Cache\844882BEd01/keygen.exe -> Adware.Virtumonde : Cleaned.
C:\Documents and Settings\Evil Eddie Sanator\Local Settings\Application Data\Mozilla\Firefox\Profiles\ae1e3a1x.default\Cache\844885BEd01/keygen.exe -> Adware.Virtumonde : Cleaned.
C:\Documents and Settings\Evil Eddie Sanator\Local Settings\Application Data\Mozilla\Firefox\Profiles\ae1e3a1x.default\Cache\844882BEd01/patch.exe -> Downloader.Small.edb : Cleaned.
C:\Documents and Settings\Evil Eddie Sanator\Local Settings\Application Data\Mozilla\Firefox\Profiles\ae1e3a1x.default\Cache\844885BEd01/patch.exe -> Downloader.Small.edb : Cleaned.
C:\Documents and Settings\Evil Eddie Sanator\Local Settings\Application Data\Mozilla\Firefox\Profiles\ae1e3a1x.default\Cache\844882BEd01/crack.exe -> Trojan.Agent.qt : Cleaned.
C:\Documents and Settings\Evil Eddie Sanator\Local Settings\Application Data\Mozilla\Firefox\Profiles\ae1e3a1x.default\Cache\844885BEd01/crack.exe -> Trojan.Agent.qt : Cleaned.
C:\Documents and Settings\Evil Eddie Sanator\Local Settings\Temp\Rar$EX16.734\crack.exe -> Trojan.Agent.qt : Cleaned.


::Report end





Logfile of HijackThis v1.99.1
Scan saved at 5:42:29 PM, on 4/21/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Dell AIO Printer A940\dlbabmon.exe
C:\WINDOWS\system32\rundll32.exe
G:\ca-anti-viruse\cctray\cctray.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
G:\ca-anti-viruse\CA Anti-Virus\CAVRID.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
G:\avg\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
G:\ca-anti-viruse\CA Anti-Virus\ISafe.exe
C:\PROGRA~1\SPYWAR~1\SpywareTerminatorShield.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
G:\avg\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\lvhidsvc.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Hijackthis\spyware.exe
G:\ca-anti-viruse\CA Anti-Virus\VetMsg.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\imapi.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O4 - HKLM\..\Run: [nTrayFw] C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Dell AIO Printer A940] "C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe"
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\MediaFACE 4.2\SetHook.exe
O4 - HKLM\..\Run: [cctray] "G:\ca-anti-viruse\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "G:\ca-anti-viruse\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [SpywareTerminator] "C:\PROGRA~1\SPYWAR~1\SpywareTerminatorShield.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "G:\avg\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\RunServices: [LvHidSvc] C:\WINDOWS\system32\lvhidsvc.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (CDownloadCtrl Object) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.6.108.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1174619440953
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1174619886140
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - G:\avg\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - G:\ca-anti-viruse\CA Anti-Virus\ISafe.exe
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe" -k runservice (file missing)
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Lifeview HID Remote Controller Service (lvhidsvc) - Animation Technologies Inc. - C:\WINDOWS\system32\lvhidsvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Spyware Terminator Clam Service (sp_clamsrv) - Crawler.com - C:\Program Files\WinClamAVShield\sp_clamsrv.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - G:\ca-anti-viruse\CA Anti-Virus\VetMsg.exe
it runs fine, but the screen saver still wont come on, the puter wont shut off from the button on the tower, my speaker icon "by the time" will not show along with a few other icons. but these are what happened after accidently updating windows. i should have learned the last time i updated. and my windows is the real thing and not a crack or copy. and i can't uninstall a windows update, or can i?
It really sounds more like a hardware driver issue. Can you Right Click on "My Computer" icon and select Properties> Hardware> Device Manager and see if you have any items with a Yellow or Red indicator?
iv'e checked that out. a pcoufin for a 32bit was disable, tried to enable and reinstall, but didn't work so i uninstalled it. i cant remember what it was that used that.
Have you contacted or used the help sites for Windows?

Do this before un-installing the updates.

You need to create a new Clean restore point.

Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

I never recommend uninstalling updates, but if you think that's the problem you can do this:

Click "Start," and then click "Control Panel."
Click "Add or Remove Programs."
Check "Show Updates" at the top of the dialog box.
Scroll down the list
that still didn't work. im sure somthing had to of installed wrong or somthing. maybe i should call windows and try to understand them fer some help.

that still didn't work. im sure somthing had to of installed wrong or somthing. maybe i should call windows and try to understand them fer some help.

I've had to do that a few times myself.
Let me know how it goes.

You could try the updates again first.

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