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Hp Ze4145 Restore

7 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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dough told me to come here for more assistance with one or more lines on my HJT..

this is the link for the original tread.

http://forums.tomcoyote.org/index.php?show…view=getnewpost



Logfile of HijackThis v1.99.1
Scan saved at 10:49:48 PM, on 4/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\HPConfig.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us4nb.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=www-proxy:8080;http=www-proxy:8080;https=www-proxy:8080;socks=www-proxy:8080
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [msig] C:\WINDOWS\system32\scamdisk.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h20278.www2.hp.com/HPISWeb/Customer…DataManager.CAB
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} - http://www.runaware.com/dolphin/wficat.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by118fd.bay118.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/2133d884b1584ea07815/…ip/RdxIE601.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1170392359637
O16 - DPF: {94118C19-B178-4E43-BBE8-0EFDBB391BDB} - http://www.sponsoradulto.com/en/SysWebTelecom.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - (no file)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe.


Thanks for you assistance and help.

Happy Easter
Hello and Welcome to the forum.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.


Please go to http://virusscan.jotti.org , click on Browse, and upload the following file for analysis:

C:\WINDOWS\system32\scamdisk.exe

Then click Submit. Allow the file to be scanned, and then please copy and paste the results here for me to see.


If Jotti is too busy you can try these.

http://www.kaspersky.com/scanforvirus.html


http://www.virustotal.com/en/indexf.html
I did everything as instructed.. but not able to find such file on the directory. then did a system search and nothing came up for it.

here is another HJT from this morning.

what else should I do?

also, is it normal for your website locking the internet explorer windows? its been happening, and the only way to get for it to do something is alt+ctrl+del and quiting the program, otherwise I am not able to close it.

Thanks.

Logfile of HijackThis v1.99.1
Scan saved at 7:31:07 AM, on 4/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\HPConfig.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Outlook Express\msimn.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us4nb.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=www-proxy:8080;http=www-proxy:8080;https=www-proxy:8080;socks=www-proxy:8080
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [msig] C:\WINDOWS\system32\scamdisk.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h20278.www2.hp.com/HPISWeb/Customer…DataManager.CAB
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} - http://www.runaware.com/dolphin/wficat.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by118fd.bay118.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/2133d884b1584ea07815/…ip/RdxIE601.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1170392359637
O16 - DPF: {94118C19-B178-4E43-BBE8-0EFDBB391BDB} - http://www.sponsoradulto.com/en/SysWebTelecom.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - (no file)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

also, is it normal for your website locking the internet explorer windows? its been happening, and the only way to get for it to do something is alt+ctrl+del and quiting the program, otherwise I am not able to close it.

No it isn't.

Can you think of any reason your using a Proxy Server?

As you can see, that file is listed.
O4 - HKLM\..\Run: [msig] C:\WINDOWS\system32\scamdisk.exe

Do you do this? under the "Hidden files" folder, select "Show hidden files and folders."?
yep.. did everything as instructed. then did search and nothing came up.. and I have no idea why I am using a proxy sever. If needed to disable, just tell me how. I have a hub to which I have 3 computer and 2 game consoles attached to.. Thanks :D PS: is it normal to have capital letter on files such as this one from running processes? "C:\WINDOWS\Explorer.EXE"
I suggest you do this:

Please do not delete anything unless instructed to.


Launch Notepad (Start>All Programs>Accessories), and copy/paste all the Quoted REGEDIT below to it. Don't forget to include REGEDIT4.
Save in: Desktop
File Name: fixme.reg
Save as Type: All files
Click: Save

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"msig"=-


On the desktop, doubleclick fix.reg and allow it to run. Let it merge.


If you end up needing the proxy server, HJT has a backup folder to restore it.


Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us4nb.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=www-proxy:8080;http=www-proxy:8080;https=www-proxy:8080;socks=www-proxy:8080
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [msig] C:\WINDOWS\system32\scamdisk.exe
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} - http://www.runaware.com/dolphin/wficat.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/2133d884b1584ea07815/…ip/RdxIE601.cab

Close ALL windows and browsers except HijackThis and click "Fix checked"



Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.


Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
the scamdisk.exe wasn't on the HJT when I was deleting the other ones.

should I leave the fixme.reg on the desktop?

computer is running better than before when I had McAfee.

but just locked again when accessing your page. it's funny.. it is like is trying to load something.. and just freezes.. I click on the corner to close and it won't responde.. right click on the task bar and select close and doesn't do anything.. shows mouse arrow with glass sand clock. only way to close is by taskmanager…

here is the latest and greatest…

thanks.

PS: how about the ones that say 'file missing' , should I do anything about it?


Logfile of HijackThis v1.99.1
Scan saved at 1:31:04 PM, on 4/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\HPConfig.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WDBtnMgr.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h20278.www2.hp.com/HPISWeb/Customer…DataManager.CAB
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by118fd.bay118.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1170392359637
O16 - DPF: {94118C19-B178-4E43-BBE8-0EFDBB391BDB} - http://www.sponsoradulto.com/en/SysWebTelecom.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - (no file)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
When was the last time you ran defrag?


should I leave the fixme.reg on the desktop?

You can delete it.


Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
O16 - DPF: {94118C19-B178-4E43-BBE8-0EFDBB391BDB} - http://www.sponsoradulto.com/en/SysWebTelecom.cab

Close ALL windows and browsers except HijackThis and click "Fix checked"



Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
still having trouble with the forum pages. found something interesting on task manager.
had 3 msimn.exe running all between 20,000K and 22,000K.

would that cause your website to freeze?

last defrag date was 03/31. just did another today.


Logfile of HijackThis v1.99.1
Scan saved at 7:01:45 PM, on 4/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\HPConfig.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WDBtnMgr.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h20278.www2.hp.com/HPISWeb/Customer…DataManager.CAB
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by118fd.bay118.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1170392359637
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - (no file)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
In your running process:

C:\WINDOWS\System32\svchost.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hijackthis\HijackThis.exe



We can try this:

lease go HERE and do a online scan.


Accept the License Agreement.
Once the ActiveX installs,Click Full System Scan
Once the download completes,the scan will begin automatically.
The scan will take some time to finish,so please be patient.
When the scan completes, click the Automatic cleaning (recommended) button.

Click the Show Report button and Copy&Paste the entire report in your next reply along with a fresh HijackThis log.
I usually use only for my comcast. net e-mail.

sorry.. I wanted to restart before adding a new HJT…

Logfile of HijackThis v1.99.1
Scan saved at 9:43:29 PM, on 4/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\HPConfig.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h20278.www2.hp.com/HPISWeb/Customer…DataManager.CAB
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by118fd.bay118.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1170392359637
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - (no file)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe


Scanning Report
Friday, April 06, 2007 19:28:13 - 21:34:27
Computer name: ED
Scanning type: Scan system for viruses, rootkits, spyware
Target: C:\


——————————————————————————–

Result: 3 malware found
Tracking Cookie (spyware)
System (Disinfected)
System
W32/VBDoor.AIA (virus)
C:\DOCUMENTS AND SETTINGS\OWNER.MANINHU\MY DOCUMENTS\NEW FOLDER\F9HOLDER.EXE (Submitted)

——————————————————————————–

Statistics
Scanned:
Files: 42880
System: 4846
Not scanned: 3
Actions:
Disinfected: 1
Renamed: 0
Deleted: 0
None: 2
Submitted: 1
Files not scanned:
C:\PAGEFILE.SYS
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
C:\WINDOWS\SOFTWAREDISTRIBUTION\EVENTCACHE\{C834489F-4E4D-4396-9BFA-623ECF57C036}.BIN

——————————————————————————–

Options
Scanning engines:
F-Secure Libra: 2.4.2, 2007-04-04
F-Secure AVP: 7.0.171, 2007-04-06
F-Secure Orion: 1.2.37, 2007-04-06
F-Secure Blacklight: 1.0.53, 0000-00-00
F-Secure Draco: 1.0.35, 0260-02-44
F-Secure Pegasus: 1.19.0, 2007-03-02
Scanning options:
Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML ZIP XXX
Use Advanced heuristics

——————————————————————————–

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F-Secure assumes no responsibility for material created or published by third parties that F-Secure World Wide Web pages have a link to. Unless you have clearly stated otherwise, by submitting material to any of our servers, for example by E-mail or via our F-Secure's CGI E-mail, you agree that the material you make available may be published in the F-Secure World Wide Pages or hard-copy publications. You will reach F-Secure public web site by clicking on underlined links. While doing this, your access will be logged to our private access statistics with your domain name.This information will not be given to any third party. You agree not to take action against us in relation to material that you submit. Unless you have clearly stated otherwise, by submitting material you warrant that F-Secure may incorporate any concepts described in it in the F-Secure products/publications without liability.
Looks like it found and cleaned a virus :thumbup: Is it running any better? Do you use Outloook Express?
lets see if this will help

Backup Your Registry with ERUNT
  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.
Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe



I recommend you download RegSeeker. Extract it to it's own folder, open and double click RegSeeker.exe to start the program. Maximize the window and click clean registry. Check all sections and click OK. When the scan is complete, verify the backup box in lower left corner is checked and click the select all button, then select all again. Then right click within the search results and select delete. Run it again and again, deleting everything it finds until it finds nothing. Reboot and make sure your programs are working properly, control panel and add/remove programs windows open, etc (basically just do a quick check of everything). In the event anything was 'broken', you can open RegSeeker, click backups and double click any/all files to put the information back. A reboot may be required for the effects to be seen. Reboot When done.

NOTE: To be extra safe you can choose to only remove the items in RED.
Some items may come back because of the programs you have running.
just ran the regseeker.. got 800 and some first time.. 200 and some second time. 14 last.. e then nothing.. gonna restart now.. and then add another HJT. Thanks

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