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Spyware / Malware / Virus Removal

My Hijackthis log...please help me

6 min read

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Hello all! I made sure to follow the instructions in the self help section before posting…

I Downloaded, installed and updated Spybot, Ad-aware, AVG, and ATF cleaner. I followed all of their instructions as well.

Just an FYI; this is a shared computer at my work running XP w/ sp2, so i'm not sure if that effects anything or not.

My problem is this: when i log into windows, windows explorer does not open. As such i must manually run it from the task manager. This happens occasionally, not every time i log on, which is very confusing.

Here is my AVG scan as requested:


\A\V\G\ \A\n\t\i\-\S\p\y\w\a\r\e\ \-\ \S\c\a\n\ \R\e\p\o\r\t\
\
\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\\\
\
\ \+\ \C\r\e\a\t\e\d\ \a\t\:\ \1\2\:\4\9\:\2\3\ \P\M\ \3\/\2\8\/\2\0\0\7\
\\
\
\ \+\ \S\c\a\n\ \r\e\s\u\l\t\:\ \
\\\\\\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\e\c\o\s\t\a\\\C\o\o\k\i\e\s\\\e\c\o\s\t\a\@\m\s\n\p\o\r\t\a\l\.\1\1\2\.\2\o\7\[\1\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\2\o\7\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\j\h\i\g\n\e\t\t\\\C\o\o\k\i\e\s\\\j\h\i\g\n\e\t\t\@\m\s\n\p\o\r\t\a\l\.\1\1\2\.\2\o\7\[\1\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\2\o\7\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\A\d\m\i\n\i\s\t\r\a\t\o\r\.\E\P\I\X\P\H\A\R\M\A\\\C\o\o\k\i\e\s\\\a\d\m\i\n\i\s\t\r\a\t\o\r\@\w\w\w\.\a\d\o\b\e\[\1\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\A\d\o\b\e\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\e\c\o\s\t\a\\\C\o\o\k\i\e\s\\\e\c\o\s\t\a\@\a\d\r\e\v\o\l\v\e\r\[\2\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\A\d\r\e\v\o\l\v\e\r\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\e\c\o\s\t\a\\\C\o\o\k\i\e\s\\\e\c\o\s\t\a\@\a\d\v\e\r\t\i\s\i\n\g\[\2\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\A\d\v\e\r\t\i\s\i\n\g\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\j\h\i\g\n\e\t\t\\\C\o\o\k\i\e\s\\\j\h\i\g\n\e\t\t\@\a\d\v\e\r\t\i\s\i\n\g\[\2\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\A\d\v\e\r\t\i\s\i\n\g\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\e\c\o\s\t\a\\\C\o\o\k\i\e\s\\\e\c\o\s\t\a\@\a\t\d\m\t\[\1\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\A\t\d\m\t\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\e\c\o\s\t\a\\\C\o\o\k\i\e\s\\\e\c\o\s\t\a\@\w\w\w\.\b\u\r\s\t\b\e\a\c\o\n\[\1\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\B\u\r\s\t\b\e\a\c\o\n\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\e\c\o\s\t\a\\\C\o\o\k\i\e\s\\\e\c\o\s\t\a\@\b\u\r\s\t\n\e\t\[\2\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\B\u\r\s\t\n\e\t\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\e\c\o\s\t\a\\\C\o\o\k\i\e\s\\\e\c\o\s\t\a\@\w\w\w\.\b\u\r\s\t\n\e\t\[\1\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\B\u\r\s\t\n\e\t\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\e\c\o\s\t\a\\\C\o\o\k\i\e\s\\\e\c\o\s\t\a\@\c\o\m\[\1\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\C\o\m\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\e\c\o\s\t\a\\\C\o\o\k\i\e\s\\\e\c\o\s\t\a\@\d\a\t\a\.\c\o\r\e\m\e\t\r\i\c\s\[\1\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\C\o\r\e\m\e\t\r\i\c\s\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\e\c\o\s\t\a\\\C\o\o\k\i\e\s\\\e\c\o\s\t\a\@\d\o\u\b\l\e\c\l\i\c\k\[\1\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\D\o\u\b\l\e\c\l\i\c\k\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\j\h\i\g\n\e\t\t\\\C\o\o\k\i\e\s\\\j\h\i\g\n\e\t\t\@\d\o\u\b\l\e\c\l\i\c\k\[\1\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\D\o\u\b\l\e\c\l\i\c\k\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\A\d\m\i\n\i\s\t\r\a\t\o\r\.\E\P\I\X\P\H\A\R\M\A\\\C\o\o\k\i\e\s\\\a\d\m\i\n\i\s\t\r\a\t\o\r\@\s\a\l\e\s\.\l\i\v\e\p\e\r\s\o\n\[\2\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\L\i\v\e\p\e\r\s\o\n\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\e\c\o\s\t\a\\\C\o\o\k\i\e\s\\\e\c\o\s\t\a\@\s\e\c\1\.\l\i\v\e\p\e\r\s\o\n\[\2\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\L\i\v\e\p\e\r\s\o\n\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\e\c\o\s\t\a\\\C\o\o\k\i\e\s\\\e\c\o\s\t\a\@\m\e\d\i\a\p\l\e\x\[\2\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\M\e\d\i\a\p\l\e\x\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\j\h\i\g\n\e\t\t\\\C\o\o\k\i\e\s\\\j\h\i\g\n\e\t\t\@\m\e\d\i\a\p\l\e\x\[\1\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\M\e\d\i\a\p\l\e\x\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\A\d\m\i\n\i\s\t\r\a\t\o\r\.\E\P\I\X\P\H\A\R\M\A\\\C\o\o\k\i\e\s\\\a\d\m\i\n\i\s\t\r\a\t\o\r\@\s\e\a\r\c\h\.\m\s\n\[\2\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\M\s\n\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\e\c\o\s\t\a\\\C\o\o\k\i\e\s\\\e\c\o\s\t\a\@\s\e\a\r\c\h\.\m\s\n\[\1\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\M\s\n\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\e\c\o\s\t\a\\\C\o\o\k\i\e\s\\\e\c\o\s\t\a\@\w\w\w\.\p\a\y\p\a\l\[\1\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\P\a\y\p\a\l\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\e\c\o\s\t\a\\\C\o\o\k\i\e\s\\\e\c\o\s\t\a\@\e\d\g\e\.\r\u\4\[\1\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\R\u\4\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\e\c\o\s\t\a\\\C\o\o\k\i\e\s\\\e\c\o\s\t\a\@\b\s\.\s\e\r\v\i\n\g\-\s\y\s\[\2\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\S\e\r\v\i\n\g\-\s\y\s\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\e\c\o\s\t\a\\\C\o\o\k\i\e\s\\\e\c\o\s\t\a\@\s\e\r\v\i\n\g\-\s\y\s\[\2\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\S\e\r\v\i\n\g\-\s\y\s\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\e\c\o\s\t\a\\\C\o\o\k\i\e\s\\\e\c\o\s\t\a\@\a\n\a\d\.\t\a\c\o\d\a\[\2\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\T\a\c\o\d\a\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\e\c\o\s\t\a\\\C\o\o\k\i\e\s\\\e\c\o\s\t\a\@\a\n\a\t\.\t\a\c\o\d\a\[\1\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\T\a\c\o\d\a\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\e\c\o\s\t\a\\\C\o\o\k\i\e\s\\\e\c\o\s\t\a\@\t\r\a\f\f\i\c\m\p\[\2\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\T\r\a\f\f\i\c\m\p\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\e\c\o\s\t\a\\\C\o\o\k\i\e\s\\\e\c\o\s\t\a\@\t\r\i\b\a\l\f\u\s\i\o\n\[\1\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\T\r\i\b\a\l\f\u\s\i\o\n\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\e\c\o\s\t\a\\\C\o\o\k\i\e\s\\\e\c\o\s\t\a\@\v\a\l\u\e\c\l\i\c\k\[\1\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\V\a\l\u\e\c\l\i\c\k\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\A\d\m\i\n\i\s\t\r\a\t\o\r\.\E\P\I\X\P\H\A\R\M\A\\\C\o\o\k\i\e\s\\\a\d\m\i\n\i\s\t\r\a\t\o\r\@\m\.\w\e\b\t\r\e\n\d\s\[\2\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\W\e\b\t\r\e\n\d\s\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\e\c\o\s\t\a\\\C\o\o\k\i\e\s\\\e\c\o\s\t\a\@\s\t\a\t\s\e\.\w\e\b\t\r\e\n\d\s\l\i\v\e\[\1\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\W\e\b\t\r\e\n\d\s\l\i\v\e\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\e\c\o\s\t\a\\\C\o\o\k\i\e\s\\\e\c\o\s\t\a\@\c\1\.\z\e\d\o\[\1\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\Z\e\d\o\ \:\ \C\l\e\a\n\e\d\.\
\
\C\:\\\D\o\c\u\m\e\n\t\s\ \a\n\d\ \S\e\t\t\i\n\g\s\\\e\c\o\s\t\a\\\C\o\o\k\i\e\s\\\e\c\o\s\t\a\@\z\e\d\o\[\2\]\.\t\x\t\ \-\>\ \T\r\a\c\k\i\n\g\C\o\o\k\i\e\.\Z\e\d\o\ \:\ \C\l\e\a\n\e\d\.\
\\\\
\
\:\:\R\e\p\o\r\t\ \e\n\d\


And here is my hijackthis log as requested:


\\\Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 12:58:08 PM, on 3/28/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\netOctopus Agent\nantsecc.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Timbuktu Pro\Tb2Logon.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\AcroDist.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Acrobat\acrobat_sl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\netOctopus Agent\Nant.exe
C:\Program Files\Symantec\Ghost\ngctw32.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Lenovo\System Update\SUService.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Timbuktu Pro\tb2launch.exe
C:\Program Files\Timbuktu Pro\TimbuktuRemoteConsole.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\Program Files\Timbuktu Pro\tb2pro.exe
C:\Program Files\Timbuktu Pro\TNOTIFY.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\jhignett\Desktop\HiJackThis_v2.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by EPIX IT
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [TVT Scheduler Proxy] C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [NANTSessionAgent] C:\Program Files\netOctopus Agent\nantsecc.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [TLogonPath] "C:\Program Files\Timbuktu Pro\Tb2Logon.exe"
O4 - HKLM\..\Run: [KeyAccess] C:\WINDOWS\keyacc32.exe
O4 - HKLM\..\Run: [NGClient] C:\Program Files\Symantec\Ghost\ngctw32.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1170282706687
O16 - DPF: {6E2510E6-BF2D-4C78-9F28-2F5C8760F124} (ERPageAddin Class) - https://eroom.epixpharma.com/eRoomSetup/client.cab
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = epixpharma.com
O17 - HKLM\Software\..\Telephony: DomainName = epixpharma.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = epixpharma.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = epixpharma.com
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: netOctopus Agent - Netopia, Inc. - C:\Program Files\netOctopus Agent\Nant.exe
O23 - Service: Symantec Ghost Win32 Client Agent (NGClient) - Symantec Corporation - C:\Program Files\Symantec\Ghost\ngctw32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: System Update (SUService) - Lenovo Group Limited - C:\Program Files\Lenovo\System Update\SUService.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Tb2 Launch (Tb2Launch) - Netopia, Inc. - C:\Program Files\Timbuktu Pro\tb2launch.exe
O23 - Service: TVT Scheduler - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe

–
End of file - 8668 bytes


Thank you in advance for your help!

-Jeff
Welcome to the forum. :wavey:

I'm sorry you have had to wait but sometimes there is not enough time and energy to go around smoothly.

I noticed you are running the new Beta version of Hijack This. It is necessary that you scan again using the Version 1.99.1 that is available HERE.

Then please repost here and I will complete my diagnosis. (I can start it with the present log but some information is missing)

But a question before I go. :scratch:

Is your workplace the epixpharma.com domain?

And it appears you have some programs for Remote Access of your computer. Lenovo, Timbuktu Pro and netOctupus Agent? Did you or someone in your organization install those?

So, please post a fresh HJT log and I will check it out. Thanks.

B)
rigacci thanks for taking the time to look over my thread and hjt log! I really do appreciate it!

To answer your questions, yes the epixpharma.com is my work domain. And yes Lenovo, Timbuktu Pro and netOctupus Agent were all installed by my system admin. I'm glad you made that observation though, it goes to show that I'm in good hands and you know what your talking about :)


Here is my fresh hjt log(v. 1.99.1) as requested:


Logfile of HijackThis v1.99.1
Scan saved at 8:58:10 AM, on 4/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\netOctopus Agent\Nant.exe
C:\Program Files\Symantec\Ghost\ngctw32.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Lenovo\System Update\SUService.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Timbuktu Pro\tb2launch.exe
C:\Program Files\Timbuktu Pro\TimbuktuRemoteConsole.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\Program Files\Timbuktu Pro\tb2pro.exe
C:\Program Files\Timbuktu Pro\TNOTIFY.EXE
C:\WINDOWS\explorer.exe
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\netOctopus Agent\nantsecc.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Timbuktu Pro\Tb2Logon.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\AcroDist.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Acrobat\acrobat_sl.exe
C:\WINDOWS\system32\userinit.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by EPIX IT
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [TVT Scheduler Proxy] C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [NANTSessionAgent] C:\Program Files\netOctopus Agent\nantsecc.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [TLogonPath] "C:\Program Files\Timbuktu Pro\Tb2Logon.exe"
O4 - HKLM\..\Run: [KeyAccess] C:\WINDOWS\keyacc32.exe
O4 - HKLM\..\Run: [NGClient] C:\Program Files\Symantec\Ghost\ngctw32.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1170282706687
O16 - DPF: {6E2510E6-BF2D-4C78-9F28-2F5C8760F124} (ERPageAddin Class) - https://eroom.epixpharma.com/eRoomSetup/client.cab
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = epixpharma.com
O17 - HKLM\Software\..\Telephony: DomainName = epixpharma.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = epixpharma.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = epixpharma.com
O20 - AppInit_DLLs: KATRACK.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: Timbuktu Pro - C:\Program Files\Timbuktu Pro\Hook32.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: netOctopus Agent - Netopia, Inc. - C:\Program Files\netOctopus Agent\Nant.exe
O23 - Service: Symantec Ghost Win32 Client Agent (NGClient) - Symantec Corporation - C:\Program Files\Symantec\Ghost\ngctw32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: System Update (SUService) - Lenovo Group Limited - C:\Program Files\Lenovo\System Update\SUService.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Tb2 Launch (Tb2Launch) - Netopia, Inc. - C:\Program Files\Timbuktu Pro\tb2launch.exe
O23 - Service: TVT Scheduler - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe



Thanks again rigacci!
Things look good! :thumbup:

You have a lot of things running but the log is clean.

If you want to be certain that you are clean, you should do an on-line scan HERE

You will be prompted to install some software in order to do the scan. Say yes and allow it to scan your whole computer.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.

B)

Now, about your Internet Explorer not opening. I'll be right back with some info on that.
Thanks for your prompt response! I will be sure to install and run the following asap! Just to clarify though, the problem isn't with Internet Explorer. It is with Windows Explorer. Occasionally when i goto log on, it fails to load. So i must manually goto 'add a new task' in the task manager and start explorer.exe. It happens about everyother time i log on/off. As such, my desktop doesn't load, no task bar, system tray etc. Once i manually start explorer.exe from the task manager, everything is all good. I just assumed it must have been some sort of spyware/malware doing this. Any thoughts? Thanks again!!! :)
Well, it sounds like a corrupt file. :angry:

If you have the original XP cd, you could run the System File Checker command (sfc)

Click Start> Run> type sfc /scannow Note the space between sfc and /scannow.

And did you say the other profiles that use this machine have the same problem? Or no, they don't have any problem?

B)
rigacci, I apologize, i should have mentioned this already but i also had originally thought it was a corrupt file as well and previously ran a SFC and it didnt come up with anything. Thats why i figured it must have been spyware. :( The only profile that had encountered the problem was 'ecosta'. I am helpdesk here at epixpharma and have logged onto the pc numerous times to run the various scans/checks etc and have not encountered the explorer.exe error (which i find odd). I'm at a loss :scratch: any other thoughts? Thanks again! -Jeff
If it only affects one user, it might be a problem in the user registry hive. You might try creating a new profile for the user and if that works, just delete the original, after transfering all of their data of course. B)
Yah thats what i was leaning towards doing. Well thank you very much for all of your help, i sincerely appreciate it! If i ever have anymore issues, i wont hesitate to return to Tom Coyote! You've been most helpful! :) Thanks again! Regards, Jeff
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

Visit the CoyoteStore http://TomCoyote.org/coyotestore.php
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

Visit the CoyoteStore http://TomCoyote.org/coyotestore.php

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