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what is safe to delete in hijackthis log

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Post #1
my hijackthis logs:Logfile of HijackThis v1.99.1
Scan saved at 2:17:36 PM, on 3/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\VIA\RAID\raid_tool.exe
C:\Documents and Settings\Don\Local Settings\Temporary Internet Files\Content.IE5\FUI1P77M\hijackthis[1]\hijackthis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: (no name) - {652383EE-CA01-4aec-A763-50A08062AC58} - (no file)
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: XBTB01994 - {5CDD839E-255C-415D-9927-3AF98318D15B} - C:\WINDOWS\system32\Search\wizard.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: (no name) - {FFFFFEF0-5B30-21D4-945D-000000000000} - (no file)
O3 - Toolbar: (no name) - {84938242-5C5B-4A55-B6B9-A1507543B418} - (no file)
O3 - Toolbar: Search - {BFB5F154-9212-46F3-B547-AC6106030A54} - C:\WINDOWS\system32\Search\wizard.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Ulead AutoDetector] C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [{D7CC80D4-376C-4586-B023-4F35C2CEB28E} Deskbar AutoExec] rundll32 "C:\WINDOWS\system32\Favorites\deskbar.dll", WindowsStartup
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Microtek Scanner Finder.lnk = C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: VIA RAID TOOL.lnk = C:\Program Files\VIA\RAID\raid_tool.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) -
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} -
O16 - DPF: {4066622E-15E6-11D4-921C-0000C0E68AEB} (VCnt3Ctrl Class) - http://www.rtssentry.com/VideoClient/VideoClient.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
O16 - DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} (Java Plug-in 1.5.0_09) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
O17 - HKLM\System\CCS\Services\Tcpip\..\{61127606-0452-4F37-929F-CD80FC49329B}: NameServer = 205.243.76.2 204.117.214.10
O17 - HKLM\System\CS1\Services\Tcpip\..\{61127606-0452-4F37-929F-CD80FC49329B}: NameServer = 205.243.76.2 204.117.214.10
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe

First time user of highjackthis. Really don't what to do with this file. From reading about it in some of the forums, I think some things are needed to be deleted. But like it says, don't delete anything until help arrrives. Will appreciate any and all help I can get. thanks.
Post #2
Hi dhac,

Welcome to the Tomcoyote forum! I'll be glad to help you with your computer problems.
HijackThis logs can take some time to research, so please be patient with me. I know that you need
your computer working as quickly as possible, and I will work hard to help see that happens.

In order to help me help you, please observe the following while we work:
  • If you don't know, stop and ask! Don't continue, we don't want to start all over again!
  • Understand that cleaning your computer can sometimes take multiple passes/posts,
    and it's important to follow the steps as listed including re-running scans as listed
  • Please reply to this thread, do not start another.

If you can do those three things, everything should go smoothly
Post #3
Hi dhac,

It looks like some things may had been removed but I still see signs of infections.
First things first.

Please this first:
Hijackthis is running from a Temp folder. In order to create and keep backups, Hijackthis needs to run from in side a folder.
If you have created a short cut Icon on desktop delete it now. We will clean out the one in your temp folder later do not worry about it now.

Re-Download HijackThis and save to your Desktop. Click HERE
  • Double click on HJTSetup.exe and by default it should install to C:\Program Files\Hijack This
  • Make sure to read dialogue screen when installing and put a check in the box create a desktop Icon when you get to that prompt screen. This will create a short cut on your desktop.
  • Follow all the prompts, click Finish, and let the installer start HijackThis.
  • Click the Do a System Scan and Save a Log File option.
  • Notepad will open with the Hijackthis log, please post it's content here.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    Paste the log in your next reply.
This is important to have done first.
————————————————————–

Please disable Spybot S&D TeaTimer, as it may hinder the removal of the infection. You can enable it after you're clean. To disable SpybotSD TeaTimer:
  • Open Spybot and click on Mode and check Advanced Mode
  • Check Yes to next window.
  • Click on Tools in bottom left hand corner.
  • Click on System Startup icon.
  • Uncheck Teatimer box.
  • Click Allow Change box.

    • ——————————————————————-

    Please do the followng:

    Download SmitfraudFix (by S!Ri) make sure to click the Save button not Run button and save to your Desktop.
    http://siri.urz.free.fr/Fix/SmitfraudFix.exe

    Double-click SmitfraudFix.exe
    Select option #1 - Search by typing 1 and press Enter
    This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

    IMPORTANT: Do NOT run any other options until you are asked to do so!

    **If the tool fails to launch from the Desktop, please move SmitfraudFix.exe directly to the root of the system drive (usually C:), and launch from there.

    Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a 'RiskTool'; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between 'good' and 'malicious' use of such programs, therefore they may alert the user.
    ————————————————————

    Make a uninstall list using HijackThis
    To access the Uninstall Manager you would do the following:

    1.Start HijackThis

    [external image: Posted Image]

    2. Click on the Open the Misc tool section button
    3. Click on the Misc Tools button

    [external image: Posted Image]

    4. Click on the Open Uninstall Manager button.

    You will now be presented with a screen similar to the one below:

    [external image: Posted Image]

    5. Click on the Save list… button and specify where you would like to save this file. When you press Save list button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply. Note: please uncheck word wrap under format in notepad

    Post HJT Uninstall list in next reply

    —————————————————————

    Please post theses in your next reply to this thread:
    rapport.txt
    HJT uninstall list
    New HJT log
Post #4
ABBYY FineReader 5.0 Sprint ABBYY FineReader OCR Engine for Microtek Adobe PhotoDeluxe Home Edition 4.1 Adobe Photoshop 6.0 Adobe Reader 7.0.9 Adobe SVG Viewer Adobe® Photoshop® Album Starter Edition 3.0 Adobe® Photoshop® Album Starter Edition 3.0.1 Agere Systems PCI Soft Modem AVG Free Edition CCleaner (remove only) Hijackthis 1.99.1 HijackThis 1.99.1 Hotfix for Windows XP (KB896344) Hotfix for Windows XP (KB914440) Hotfix for Windows XP (KB915865) Hotfix for Windows XP (KB928388) InterActual Player IrfanView (remove only) J2SE Runtime Environment 5.0 Update 11 Kodak EasyShare software Microsoft Internationalized Domain Names Mitigation APIs Microsoft National Language Support Downlevel APIs Microsoft Office PowerPoint Viewer 2003 Microsoft User-Mode Driver Framework Feature Pack 1.0 (Beta2) Microsoft Word 97 Microsoft Works 4.5 Microsoft Works Setup Launcher Nero OEM PowerDVD QuickTime Realtek AC'97 Audio S3 S3Display S3 S3Gamma2 S3 S3Info2 S3 S3Overlay ScanWizard 5 Search Security Update for Windows Internet Explorer 7 (KB928090) Security Update for Windows Internet Explorer 7 (KB929969) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player 10 (KB911565) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows Media Player 9 (KB917734) Security Update for Windows XP (KB890046) Security Update for Windows XP (KB893756) Security Update for Windows XP (KB896358) Security Update for Windows XP (KB896423) Security Update for Windows XP (KB896424) Security Update for Windows XP (KB896428) Security Update for Windows XP (KB899587) Security Update for Windows XP (KB899591) Security Update for Windows XP (KB900725) Security Update for Windows XP (KB901017) Security Update for Windows XP (KB901190) Security Update for Windows XP (KB901214) Security Update for Windows XP (KB902400) Security Update for Windows XP (KB904706) Security Update for Windows XP (KB905414) Security Update for Windows XP (KB905749) Security Update for Windows XP (KB908519) Security Update for Windows XP (KB911562) Security Update for Windows XP (KB911567) Security Update for Windows XP (KB911927) Security Update for Windows XP (KB912919) Security Update for Windows XP (KB913433) Security Update for Windows XP (KB913580) Security Update for Windows XP (KB914388) Security Update for Windows XP (KB914389) Security Update for Windows XP (KB916281) Security Update for Windows XP (KB917159) Security Update for Windows XP (KB917344) Security Update for Windows XP (KB917422) Security Update for Windows XP (KB917953) Security Update for Windows XP (KB918118) Security Update for Windows XP (KB918439) Security Update for Windows XP (KB918899) Security Update for Windows XP (KB919007) Security Update for Windows XP (KB920213) Security Update for Windows XP (KB920214) Security Update for Windows XP (KB920670) Security Update for Windows XP (KB920683) Security Update for Windows XP (KB920685) Security Update for Windows XP (KB921398) Security Update for Windows XP (KB921883) Security Update for Windows XP (KB922616) Security Update for Windows XP (KB922819) Security Update for Windows XP (KB923191) Security Update for Windows XP (KB923414) Security Update for Windows XP (KB923694) Security Update for Windows XP (KB923980) Security Update for Windows XP (KB924191) Security Update for Windows XP (KB924270) Security Update for Windows XP (KB924496) Security Update for Windows XP (KB924667) Security Update for Windows XP (KB926255) Security Update for Windows XP (KB926436) Security Update for Windows XP (KB927779) Security Update for Windows XP (KB927802) Security Update for Windows XP (KB928255) Security Update for Windows XP (KB928843) Spybot - Search & Destroy 1.4 SpywareBlaster v3.5.1 Ulead DVD PictureShow 2 SE Basic Ulead Photo Explorer 8.0 SE Basic UniChrome IGP Driver and Utilities Update for Windows XP (KB894391) Update for Windows XP (KB898461) Update for Windows XP (KB900485) Update for Windows XP (KB904942) Update for Windows XP (KB908531) Update for Windows XP (KB910437) Update for Windows XP (KB911280) Update for Windows XP (KB916595) Update for Windows XP (KB920872) Update for Windows XP (KB922582) Update for Windows XP (KB931836) VIA Platform Device Manager Windows Installer 3.1 (KB893803) Windows Internet Explorer 7 Windows Media Format 11 runtime Windows Media Format 11 runtime Windows Media Player 11 Windows Media Player 11 Windows XP Hotfix - KB873339 Windows XP Hotfix - KB885835 Windows XP Hotfix - KB885836 Windows XP Hotfix - KB886185 Windows XP Hotfix - KB887472 Windows XP Hotfix - KB888113 Windows XP Hotfix - KB888302 Windows XP Hotfix - KB890859 Windows XP Hotfix - KB891781 SmitFraudFix v2.155 Scan done at 19:20:14.71, Sun 03/25/2007 Run from C:\Documents and Settings\Don\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT The filesystem type is NTFS Fix run in normal mode »»»»»»»»»»»»»»»»»»»»»»»» hosts »»»»»»»»»»»»»»»»»»»»»»»» C:\ »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32 »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Don »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Don\Application Data »»»»»»»»»»»»»»»»»»»»»»»» Start Menu C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Don\FAVORI~1 »»»»»»»»»»»»»»»»»»»»»»»» Desktop »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0] "Source"="About:Home" "SubscribedURL"="About:Home" "FriendlyName"="My Current Home Page" »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "AppInit_DLLs"="" »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon] "System"="" »»»»»»»»»»»»»»»»»»»»»»»» pe386-msguard-lzx32-huy32 »»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection »»»»»»»»»»»»»»»»»»»»»»»» End
Post #5
Hello dhac

I see you already have Ccleaner please make sure it is set up like the following to help shorten scan time.
Spybot S&D TeaTimer should still be disabled for this too.


Here we are going to clean out cookies and temp files from your computer.

*NOTE* CCleaner deletes EVERYTHING out of temp/temporary folders. If you have anything in a temp folder, back it up or move it to a permanent folder prior to running CCleaner!
  • Double click the CCleaner shortcut on the desktop to start the program.
  • On the Windows tab, under Internet Explorer,
  • All Boxes should have a check mark. (You will need to reenter your passwords at all sites where a cookie is used to recognize you when you visit).
  • On the Windows tab, under Windows Explorer,
  • All Boxes should have a check mark.
  • On the Windows tab, under System,
  • All Boxes should have a check mark.
  • On the Windows tab, under Advanced,
  • NO check marks
[*]If you use either the Firefox or Mozilla browsers, the box to put check in for "Cookies" is on the Applications tab, under Firefox/Mozilla. If already checked move to next step.

[*]Click on the "Options" icon at the left side of the window, then click on "Advanced."

deselect "Only delete files in Windows Temp folders older than 48 hours."
[*]Click on the "Cleaner" icon on the left side of the window, then click Run Cleaner to run the program.

[*]Caution: It is not recommended that you use the "Issues" feature unless you are very familiar with the registry as it has been known to find legitimate items.

[*]After CCleaner has completed its process, click Exit.

[*]You will need to reboot here if not ask to do so.

_______________________________

Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Here we are going to just make sure this tool is setup correctly Do not run scan yet.
Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
  • Install AVG Anti-Spyware by double clicking the installer.
  • Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
  • On the main screen under Your Computer's security.
    • Click on Change state next to Resident shield. It should now change to inactive.
    • Click on Change state next to Automatic updates. It should now change to inactive.
    • Next to the words Last Update, click on Update now. (You will need an active internet connection to perform this)
    • Wait until you see the Update succesfull message.
    • Click on Scanner on the toolbar at top of this screen.
    • Click on the Settings tab.
      • Under How to act?
      • Click on Recommended Action and choose Quarantine from the popup menu.
    • Under How to scan?
      • All checkboxes should be ticked.
    • Under Possibly unwanted software:
      • All checkboxes should be ticked.
    • Under Reports:
      • Select Automatically generate report after every scan and uncheck Only if threats were found.
    • Under What to scan?
      • Select Scan every file.
  • Close AVG Anti-Spyware without running yet.
Now disable (turn off AVG Anti-Spyware)
  • Right-click the AVG Anti-Spyware Tray Icon (Bottom right corner of computer screen near clock) and uncheck Start with Windows.
  • Right-click the AVG Anti-Spyware Tray Icon again and select Exit. Confirm by clicking Yes.
If you are having problems with the updater, you can use this link to manually update AVG Anti-Spyware.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.
______________________________

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.
______________________________

Double-click on SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.
The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
______________________________

Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
Note: If AVG Anti-Spyware screen does not fit your monitor screen Hold down the Alt button on keyboard then tap spacebar, menu should pop up then choose maximize. AVG Anti-Spyware screen should fix screen a little better.
  • Click on the Scan tab.
  • Click on Complete System Scan to start the scan process.
  • Let the program scan the machine.
  • When the scan has finished, follow the instructions below.
[external image: Posted Image]

IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
  • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
  • At the bottom of the window click on the Apply all Actions button.(3)
  • When done, click the Save Scan Report button. (4)
    • Click the Save Report as button.
    • Save the report to your Desktop. I will need you to post this in your next reply.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
Reboot in Normal Mode.
______________________________


Please post:
  • c:\rapport.txt
  • AVG Anti-Spyware log
  • A new HijackThis log
Your may need several replies to post the requested logs, otherwise they might get cut off.
Post #6
Tim S. Not sure on the AVG part. I'm running AVG free. It doesn't appear quite like what you describle. However, I hit the wrong button, and it ran a scan or test, forgat what I was doing at that time. Anyway it said there were no problems. Do not have "firefox/mozilla". Can "smitfraudfix" be ran separatley or in cordiation with your instructions? Actually I don't think I have a problem, however you said you noticed some signs of infection. Needless to say I'm not to sharp on computers. So appreciate your help and patience. dhac
Post #9
Okay.. I firgured it out. Can't read very good either. Didn't know there was a AVG anti-spyware. Been using Spybot & Spyblaster. My connections take quite awhile to downline. Only have dialup. Don't think I want to spend $40.00 to keep Avg Spyware thoe.
Post #10
Hello dhac,

You do not have to buy the program when the free trail ends it turns to a feature-limited freeware version. Which will still update to help remove some infections.

quote from AVG website:

This setup contains the free as well as the paid version of AVG Anti-Spyware. After the installation, a free 30-day trial version containing all the extensions of the full version will be activated. At the end of the trial, these extensions will be deactivated and the program will turn into a feature-limited freeware version. The purchased license code can be entered at any time.


dhac wrote:

Okay.. I firgured it out. Can't read very good either. Didn't know there was a AVG anti-spyware. Been using Spybot & Spyblaster. My connections take quite awhile to downline. Only have dialup.


That is ok post when you can.
Post #11
SmitFraudFix v2.155 Scan done at 22:12:17.56, Sun 03/25/2007 Run from C:\Documents and Settings\Don\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT The filesystem type is NTFS Fix run in safe mode »»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» Killing process »»»»»»»»»»»»»»»»»»»»»»»» hosts 127.0.0.1 localhost »»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix GenericRenosFix by S!Ri »»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url Deleted »»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon] "System"="" »»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning Registry Cleaning done. »»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» End
Post #12
——————————————————— AVG Anti-Spyware - Scan Report ——————————————————— + Created at: 10:49:54 PM 3/25/2007 + Scan result: HKU\S-1-5-21-606747145-1958367476-682003330-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{67982BB7-0F95-44C5-92DC-E3AF3DC19D6D} -> Adware.Generic : Cleaned with backup (quarantined). HKU\S-1-5-21-606747145-1958367476-682003330-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{67982BB7-0F95-44C5-92DC-E3AF3DC19D6D} -> Adware.Generic : Cleaned with backup (quarantin C:\Documents and Settings\Don\Desktop\SmitfraudFix\SmiUpdate.exe -> Adware.SmiUpdate : Cleaned with backup (quarantined). C:\System Volume Information\_restore{50E88E1A-B75B-40F8-BCD1-7E443B45D8D7}\RP118\A0019146.dll -> Adware.Softomate : Cleaned with backup (quarantined). C:\System Volume Information\_restore{50E88E1A-B75B-40F8-BCD1-7E443B45D8D7}\RP118\A0019147.dll -> Adware.Softomate : Cleaned with backup (quarantined). C:\System Volume Information\_restore{50E88E1A-B75B-40F8-BCD1-7E443B45D8D7}\RP130\A0019237.dll -> Adware.Softomate : Cleaned with backup (quarantined). C:\WINDOWS\system32\Search\tbhelper.dll -> Adware.Softomate : Cleaned with backup (quarantined). C:\WINDOWS\system32\Search\wizard.dll -> Adware.Softomate : Cleaned with backup (quarantined). C:\Documents and Settings\Don\Cookies\[removed][1].txt -> TrackingCookie.Netflame : Cleaned. C:\Documents and Settings\Don\Cookies\[removed][2].txt -> TrackingCookie.Netflame : Cleaned. ::Report end
Post #13
Logfile of HijackThis v1.99.1
Scan saved at 11:14:33 PM, on 3/25/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\VIA\RAID\raid_tool.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Hijackthis\HijackThis.exe

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: XBTB01994 - {5CDD839E-255C-415D-9927-3AF98318D15B} - C:\WINDOWS\system32\Search\wizard.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: (no name) - {FFFFFEF0-5B30-21D4-945D-000000000000} - (no file)
O3 - Toolbar: Search - {BFB5F154-9212-46F3-B547-AC6106030A54} - C:\WINDOWS\system32\Search\wizard.dll (file missing)
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Ulead AutoDetector] C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Microtek Scanner Finder.lnk = C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: VIA RAID TOOL.lnk = C:\Program Files\VIA\RAID\raid_tool.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) -
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} -
O16 - DPF: {4066622E-15E6-11D4-921C-0000C0E68AEB} (VCnt3Ctrl Class) - http://www.rtssentry.com/VideoClient/VideoClient.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
O16 - DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} (Java Plug-in 1.5.0_09) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
O17 - HKLM\System\CCS\Services\Tcpip\..\{61127606-0452-4F37-929F-CD80FC49329B}: NameServer = 205.243.76.2 204.117.214.10
O17 - HKLM\System\CS1\Services\Tcpip\..\{61127606-0452-4F37-929F-CD80FC49329B}: NameServer = 205.243.76.2 204.117.214.10
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
Post #15
Hi dhac

Thanks for posting logs.

I do not see a firewall program in Your HiJackThis log. AVG Free Edition does not come with a firewall.
Here are some links for firewalls you can use with AVG free Edition that are free for home personal use only:

Comodo http://www.personalfirewall.comodo.com/
ZoneAlarm: http://www.zonelabs.com/store/content/comp…reeDownload.jsp
Jetico Personal Firewall : http://www.jetico.com/

Make sure not install but one of the programs I have listed here. Installing more than one firewall can cause conflicts between two programs that do the same job Which could leave you open to infections. If you have any questions please ask before doing anything.

——————————————————————————-

This program should still be turned off (disabled) or it will block removal SpybotSD TeaTimer

——————————————————————————-

Now we need to do some more cleaning. Please do the following:

To enable the viewing of Hidden files follow these steps:
  • Close all programs so that you are at your desktop.
  • Click Start, then select My Computer)
  • Select the Tools (at top of opened screen in menu and click Folder Options.
  • After the new window appears select the View tab.
  • Put a checkmark in the checkbox labeled Display the contents of system folders.
  • Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
  • Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
  • Remove the checkmark from the checkbox labeled Hide protected operating system files.
  • Press the Apply button and then the OK button and shutdown My Computer.
    Now your computer is configured to show all hidden files.
—————————————————————————–

This is next:

Run HijackThis, select Do a system scan only and place checks against the following entries (if they are still present):
O2 - BHO: XBTB01994 - {5CDD839E-255C-415D-9927-3AF98318D15B} - C:\WINDOWS\system32\Search\wizard.dll (file missing)
O2 - BHO: (no name) - {FFFFFEF0-5B30-21D4-945D-000000000000} - (no file)
O3 - Toolbar: Search - {BFB5F154-9212-46F3-B547-AC6106030A54} - C:\WINDOWS\system32\Search\wizard.dll (file missing)


WITH ALL OTHER WINDOWS CLOSED Click on Fix Checked and exit HijackThis.
—————————————————————————-

Use Explorer to navigate to and delete the following folder (if it is present) just what is in red:


Folder:
  • C:\WINDOWS\system32\Search
Instuction on how to find folder:
  • Click Start
  • Click on MyComputer
  • Double-Click C drive
  • Now look for WINDOWS folder when found double click on it to open.
  • Now look for system32 folder when found double click on it to open.
  • Now look for Search folder when you find this folder right-click on it and choose delete.
  • done close all open windows.
Now Reboot computer
————————————————————————————

Now post me a new HJT log so I can check it.

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