6 replies to this topic

[molly1313]

Here is my first scan results:

Logfile of HijackThis v1.99.1
Scan saved at 1:24:14 PM, on 3/18/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\PROGRA~1\NORTON~2\NORTON~1\GHOSTS~2.EXE
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\snmp.exe
C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\System32\S3apphk.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\System32\LVComS.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
C:\Documents and Settings\Barbara Clement\Local Settings\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - _{8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\inf\winsys32.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: (no name) - {993510AB-5FC2-45C7-BE03-E7566A8355FC} - (no file)
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton

[molly1313]

hellooooooooooooooooo waiting for a reply here, cause just let everything sit and wait ya know.......

[LDTate]

Hello and welcome to the forum.

Important: Do this before any fix.

Please put your HijackThis in it's own folder, (I create a new folder in C:\ named HJT).
You can do a Right Click on any open area on the desktop, New> Folder, then rename the folder HJT.

Go to where your HijackThis is and Right Click on HijackThis.exe, select Cut, then open the new folder you just created (HJT) Right Click in the folder and select paste.

The reason we do this is Hijackthis creates backup files just in case you'd need to restore one and we'll be cleaning out the temp files.



After the above:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download AVG Anti-Spyware from HERE and save that file to your
desktop.
This is a 30 day trial of the program

• Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop
  and double-click it to launch the set up program.
• Once the setup is complete you will need run ewido and update the definition
  files.
• On the main screen select the icon "Update" then select the "
  Update now" link.
  • Next select the "Start Update" button, the update will start and a
    progress bar will show the updates being installed.
• Once the update has completed select the "Scanner" icon at the top of
  the screen, then select the "Settings" tab.
• Once in the Settings screen click on "Recommended actions" and then
  select " "Quarantine" .".
• Under "Reports"
  • Select "Automatically generate report after every scan"
  • Un-Select "Only if threats were found"

Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.

• Reboot your computer into SafeMode. You can do this by restarting
  your computer and continually tapping the F8 key until a menu appears.
  
  Use your up arrow key to highlight SafeMode then hit enter.
  IMPORTANT: Do not open any other windows or
  programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
• Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.
• Select the "Scanner" icon at the top and then the "Scan" tab
  then click on "Complete System Scan".
• ewido will now begin the scanning process, be patient this may take a little
  time.
  Once the scan is complete do the following:
• If you have any infections you will prompted, then select "Apply all
  actions"
• Next select the "Reports" icon at the top.
• Select the "Save report as" button in the lower left hand of the
  screen and save it to a text file on your system (make sure to remember where
  you saved that file, this is important).
• Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the
  results of the AVG Anti-Spyware report scan along with a new HijackThis log.

[molly1313]

So you just want me to keep downloading things................how about telling me what's wrong.

[molly1313]

Okay so even tho you ADVERTISE HELP this is totally worthless. How long do I sit and wait? Thanks for nothing.

[LDTate]

Okay so even tho you ADVERTISE HELP this is totally worthless. How long do I sit and wait? Thanks for nothing.

There are others that have had to wait more then 5 days. I replied to your post the same day you posted it only because you replied to your own post. Helpers look for logs without any replies. When you replied to your own post, it looks like you are already being helped.

WE do this on our own time and for free. Many of us like myself have a real paying job, families and other things in life we have to do too.

It's your computer. If you don't want to follow the suggestions I posted, that's up to you.

[molly1313]

Well you didn't say what was wrong, why i needed to download all this other stuff........i have a spywear and adwear already on my puter and they are NOT helping with my problem. I dont just download stuff without knowing why and what's wrong.