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Spyware / Malware / Virus Removal

hijack log as requested by dough

7 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
unable to open specific web sites and tried a lot of various fixes, so far no luck many thanks to dough for all his efforts and time…… log file attached dontno

Logfile of HijackThis v1.98.2
Scan saved at 2:05:17 PM, on 15/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Aliant\NETASS~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Aliant\Servicepoint\ASA.exe
C:\Program Files\Aliant\Aliant Security Services\Rps.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Ares\Ares.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\HiJackThis\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.msn.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Aliant\Aliant Security Services\pkR.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Form Filler BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Aliant\Aliant Security Services\FBHR.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: - {92B62779-7425-4088-AC2C-90E13BAB2683} - blank (file missing)
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\Aliant\NETASS~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ASA.exe] "C:\Program Files\Aliant\Servicepoint\ASA.exe"
O4 - HKLM\..\Run: [Aliant Security Services] "C:\Program Files\Aliant\Aliant Security Services\Rps.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Aliant\Aliant Security Services\IdxClnR.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Aliant\Aliant Security Services\IdxClnR.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AOL 8.0 Tray Icon.lnk = C:\Program Files\AOL 8.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://sympatico.msn.ca
O15 - Trusted Zone: www.servicecanada.gc.ca
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - https://scan.safety.live.com/resource/downl…lscbase3401.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200404…meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1120140430203
O17 - HKLM\System\CCS\Services\Tcpip\..\{3C5A24D7-D994-48D7-8A12-886506B1DBB3}: NameServer = 85.255.114.90 85.255.112.92
O17 - HKLM\System\CCS\Services\Tcpip\..\{64C92C64-DCE0-4CC6-A805-69E495B13393}: NameServer = 85.255.114.90,85.255.112.92
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.90 85.255.112.92
O17 - HKLM\System\CS1\Services\Tcpip\..\{3C5A24D7-D994-48D7-8A12-886506B1DBB3}: NameServer = 85.255.114.90 85.255.112.92
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.114.90 85.255.112.92
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.90 85.255.112.92
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
Post #2
I recommend you print out these instructions for reference, since you will have to restart your computer during the fix.

Run HijackThis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

O17 - HKLM\System\CCS\Services\Tcpip\..\{3C5A24D7-D994-48D7-8A12-886506B1DBB3}: NameServer = 85.255.114.90 85.255.112.92
O17 - HKLM\System\CCS\Services\Tcpip\..\{64C92C64-DCE0-4CC6-A805-69E495B13393}: NameServer = 85.255.114.90,85.255.112.92
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.90 85.255.112.92
O17 - HKLM\System\CS1\Services\Tcpip\..\{3C5A24D7-D994-48D7-8A12-886506B1DBB3}: NameServer = 85.255.114.90 85.255.112.92
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.114.90 85.255.112.92
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.90 85.255.112.92

Then close all windows except this one and press Fix checked.

Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

Once the desktop loads please post the text that will open (report.txt) and a new HijackThis log.

Now lets check some settings on your system.
(2000/XP) Only
In the windows control panel. If you are using Windows XP's Category View, select the Network and Internet Connections category otherwise double click on Network Connections. Then right click on your default connection, usually local area connection for cable and dsl, and left click on properties. Click the Networking tab. Double-click on the Internet Protocol (TCP/IP) item and select the radio dial that says Obtain DNS servers automatically
Press OK twice to get out of the properties screen and reboot if it asks.
That option might not be avaiable on some systems
Next Go start run type cmd and hit OK
type
ipconfig /flushdns
then hit enter, type exit hit enter
(that space between g and / is needed)
Post #3
completed the intructions as specified by IndiGenus log incluted and new hijackthis for your revieve …..
thanks dontno


Fixwareout Last edited 2/11/2007
Post this report in the forums please
…
»»»»»Prerun check
HKLM\SOFTWARE\~\Winlogon\ "System"="kdtij.exe"

»»»»» System restarted

»»»»» Postrun check
HKLM\SOFTWARE\~\Winlogon\ "system"=""
….
….
»»»»» Misc files.
….
»»»»» Checking for older varients.
….

Search five digit cs, dm, kd, jb, other, files.
The following files NEED TO BE SUBMITTED to one of the following URL'S

for further inspection.



Click browse, find the file then click submit.
http://www.virustotal.com/flash/index_en.html
Or http://virusscan.jotti.org/

»»»»» Other
C:\WINDOWS\Temp\kdtij.ren 63361 04/08/2004



»»»»» Current runs
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"UpdateManager"="\"C:\\Program Files\\Common Files\\Sonic\\Update

Manager\\sgtray.exe\" /r"
"Motive

SmartBridge"="C:\\PROGRA~1\\Aliant\\NETASS~1\\SMARTB~1\\MotiveSB.exe"
"Microsoft Works Update Detection"="C:\\Program Files\\Common

Files\\Microsoft Shared\\Works Shared\\WkUFind.exe"
"IntelMeM"="C:\\Program Files\\Intel\\Modem Event

Monitor\\IntelMEM.exe"
"IgfxTray"="C:\\WINDOWS\\system32\\igfxtray.exe"
"HotKeysCmds"="C:\\WINDOWS\\system32\\hkcmd.exe"
"DVDSentry"="C:\\WINDOWS\\System32\\DSentry.exe"
"dla"="C:\\WINDOWS\\system32\\dla\\tfswctrl.exe"
"REGSHAVE"="C:\\Program Files\\REGSHAVE\\REGSHAVE.EXE /AUTORUN"
"Dell AIO Printer A920"="\"C:\\Program Files\\Dell AIO Printer

A920\\dlbkbmgr.exe\""
"RoxioDragToDisc"="\"C:\\Program Files\\Roxio\\Easy Media Creator

7\\Drag to Disc\\DrgToDsc.exe\""
"KernelFaultCheck"=hex(2):25,73,79,73,74,65,6d,72,6f,6f,74,25,5c,73,79,

73,74,\
65,6d,33,32,5c,64,75,6d,70,72,65,70,20,30,20,2d,6b,00
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\"

-atboottime"
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
"Windows Defender"="\"C:\\Program Files\\Windows

Defender\\MSASCui.exe\" -hide"
"ASA.exe"="\"C:\\Program Files\\Aliant\\Servicepoint\\ASA.exe\""
"Aliant Security Services"="\"C:\\Program Files\\Aliant\\Aliant

Security Services\\Rps.exe\""
"SunJavaUpdateSched"="\"C:\\Program

Files\\Java\\jre1.6.0\\bin\\jusched.exe\""
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="\"C:\\Program Files\\Dell Support\\DSAgnt.exe\"

/startup"
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"ares"="\"C:\\Program Files\\Ares\\Ares.exe\" -h"
….
Hosts file was reset, If you use a custom hosts file please replace it
»»»»» End report »»»»»


Logfile of HijackThis v1.98.2
Scan saved at 9:30:23 AM, on 19/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\notepad.exe
C:\PROGRA~1\Aliant\NETASS~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Aliant\Servicepoint\ASA.exe
C:\Program Files\Aliant\Aliant Security Services\Rps.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HiJackThis\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.msn.ca/default.aspx
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Aliant\Aliant Security Services\pkR.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Form Filler BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Aliant\Aliant Security Services\FBHR.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: - {92B62779-7425-4088-AC2C-90E13BAB2683} - blank (file missing)
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\Aliant\NETASS~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ASA.exe] "C:\Program Files\Aliant\Servicepoint\ASA.exe"
O4 - HKLM\..\Run: [Aliant Security Services] "C:\Program Files\Aliant\Aliant Security Services\Rps.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Aliant\Aliant Security Services\IdxClnR.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Aliant\Aliant Security Services\IdxClnR.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AOL 8.0 Tray Icon.lnk = C:\Program Files\AOL 8.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://sympatico.msn.ca
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - https://scan.safety.live.com/resource/downl…lscbase3401.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200404…meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1120140430203
O17 - HKLM\System\CCS\Services\Tcpip\..\{3C5A24D7-D994-48D7-8A12-886506B1DBB3}: NameServer = 85.255.114.90 85.255.112.92
O17 - HKLM\System\CS1\Services\Tcpip\..\{3C5A24D7-D994-48D7-8A12-886506B1DBB3}: NameServer = 85.255.114.90 85.255.112.92
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
Post #4
Hello dontno,

Before starting any cleaning steps, please disable Windows Defender real-time protection:
  • Open Windows Defender.
  • Click on Tools.
  • Click Options.
  • Uncheck Use real-time protection (recommended).
  • Click on the Save button and close Windows Defender.
Run HijackThis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

O2 - BHO: - {92B62779-7425-4088-AC2C-90E13BAB2683} - blank (file missing)
O17 - HKLM\System\CCS\Services\Tcpip\..\{3C5A24D7-D994-48D7-8A12-886506B1DBB3}: NameServer = 85.255.114.90 85.255.112.92
O17 - HKLM\System\CS1\Services\Tcpip\..\{3C5A24D7-D994-48D7-8A12-886506B1DBB3}: NameServer = 85.255.114.90 85.255.112.92

Then close all windows except this one and press Fix checked.

——————————————————————————-

Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it.

Under Main select the following:
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

——————————————————————————-

* Download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe
  • Doubleclick the drweb-cureit.exe file and Allow to run the express scan
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, Click Options > Change settings
  • Choose the "Scan"-tab, remove the mark at "Heuristic analysis".
  • Back at the main window, mark the drives that you want to scan.
  • Select all drives. A red dot shows which drives have been chosen.
  • Click the green arrow at the right, and the scan will start.
  • Click 'Yes to all' if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can click next icon next to the files found: [external image: Posted Image]
  • If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
    [external image: Posted Image]
    This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
  • After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Close Dr.Web Cureit.
  • Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web you saved previously in your next reply.
Post a new HJT log for review also.

Are you using a product from Aliant for Antivirus, ect…? I'm not familiar with it and was just curious.

Regards,
Dave
Post #5
have followed the steps ass requested….down loaded and ran dr.web as instructed … it did not find any virus came out clean so no log report was generated to post….ALIANT is our telephone company and high speed internet supplier which also has is own on line security systems bundled with there services: version 5.5…anti spyware, virus protection ,pop up blocker,privacy manager, parental control,fraud protection, personal firewall ….etc… you puchace the different protections you want and is charged in with your phone bill…..

the web sites now opens that would not before GREAT THANKS

but did seem very slow booting up and loading pages?

new hijackthis report below….. many thanks…..dontno


Logfile of HijackThis v1.98.2
Scan saved at 2:13:53 PM, on 19/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Aliant\NETASS~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Aliant\Servicepoint\ASA.exe
C:\Program Files\Aliant\Aliant Security Services\Rps.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Ares\Ares.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HiJackThis\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.msn.ca/default.aspx
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Aliant\Aliant Security Services\pkR.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Form Filler BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Aliant\Aliant Security Services\FBHR.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\Aliant\NETASS~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ASA.exe] "C:\Program Files\Aliant\Servicepoint\ASA.exe"
O4 - HKLM\..\Run: [Aliant Security Services] "C:\Program Files\Aliant\Aliant Security Services\Rps.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Aliant\Aliant Security Services\IdxClnR.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Aliant\Aliant Security Services\IdxClnR.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AOL 8.0 Tray Icon.lnk = C:\Program Files\AOL 8.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://sympatico.msn.ca
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - https://scan.safety.live.com/resource/downl…lscbase3401.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200404…meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1120140430203
O17 - HKLM\System\CCS\Services\Tcpip\..\{3C5A24D7-D994-48D7-8A12-886506B1DBB3}: NameServer = 198.164.4.62 198.164.30.62
O17 - HKLM\System\CS1\Services\Tcpip\..\{3C5A24D7-D994-48D7-8A12-886506B1DBB3}: NameServer = 198.164.4.62 198.164.30.62
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
Post #6
I should have picked up on this at the beginning of the fix but I just noticed:

Your version of HijackThis is out of date. Please download the newest version, HijackThis v1.99.1.
Be sure to replace your old HijackThis.exe with this new one by saving over it or deleting your old one before downloading the current version.

Please repost a new updated log.

I don't expect to see much of a difference but I should have had you update earlier. Sorry,

Dave
Post #7
new updated file hope I did this right dontno
Logfile of HijackThis v1.99.1
Scan saved at 3:04:19 PM, on 19/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Aliant\NETASS~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Aliant\Servicepoint\ASA.exe
C:\Program Files\Aliant\Aliant Security Services\Rps.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.msn.ca/default.aspx
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Aliant\Aliant Security Services\pkR.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Form Filler BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Aliant\Aliant Security Services\FBHR.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\Aliant\NETASS~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ASA.exe] "C:\Program Files\Aliant\Servicepoint\ASA.exe"
O4 - HKLM\..\Run: [Aliant Security Services] "C:\Program Files\Aliant\Aliant Security Services\Rps.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Aliant\Aliant Security Services\IdxClnR.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Aliant\Aliant Security Services\IdxClnR.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AOL 8.0 Tray Icon.lnk = C:\Program Files\AOL 8.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://sympatico.msn.ca
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - https://scan.safety.live.com/resource/downl…lscbase3401.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200404…meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1120140430203
O17 - HKLM\System\CCS\Services\Tcpip\..\{3C5A24D7-D994-48D7-8A12-886506B1DBB3}: NameServer = 198.164.4.62 198.164.30.62
O17 - HKLM\System\CS1\Services\Tcpip\..\{3C5A24D7-D994-48D7-8A12-886506B1DBB3}: NameServer = 198.164.4.62 198.164.30.62
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files\Ares\chatServer.exe
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Aliant Security Services Personal Firewall (RP_FWS) - Radialpoint Inc. - C:\Program Files\Aliant\Aliant Security Services\fws.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
Post #8
I'm not seeing anything malicious in your log at this point. There are many issues that can contribute to reduced performance. Here are a couple of good links with some great suggestions on speeding up performance.

http://users.telenet.be/bluepatchy/miekiem…owcomputer.html

http://www.microsoft.com/windowsxp/using/s…estoreperf.mspx

http://tweakhound.com/xp/xptweaks/supertweaks1.htm

Let me know if you have any questions or need help with any of the suggestions.

Regards,
Dave
Post #9
Everything seems to be working as good as new, I am no longer in the dog house ,but still have to sleep in the car….. for a little longer….. special thanks to DOUGH and INDIGENUS for their excellent help and guidence. This will be my final post under this topic … I have learned a lot. thanks again Dontno
Post #10
Glad to hear you got things worked out….nice to be out of the dog house anyway.

To prevent future re-infection I recommend the following in addition to your current protection.

Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly or set your computer to receive automatic updates. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Install Spybot - Search and Destroy - Spybot: Search And Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
A tutorial on installing & using this product can be found here:
Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

Install Ad-Aware - Ad-Aware SE You should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
A tutorial on installing & using this product can be found here:
Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
A tutorial on installing & using this product can be found here:
Using SpywareBlaster to protect your computer from Spyware and Malware

Install SpywareGuard - SpywareGuard provides a real-time protection solution against spyware that is a great addition to SpywareBlaster's protection method.
A tutorial on installing & using this product can be found here:
Using SpywareGuard to protect your computer from Spyware and Malware

Update all of your Anti-Malware programs regularly - Make sure you update all the programs I have listed and the ones you are currently running regularly. Without regular updates you Will Not be protected when new malicious programs are released.

Here is a great link to a post here on securing your PC after an attack.
http://forums.tomcoyote.org/index.php?show…mp;#entry257163

Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.

Dave
Post #11
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Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

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