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#1 Merlyn48

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Posted 11 March 2007 - 06:04 PM

Logfile of HijackThis v1.99.1
Scan saved at 7:35:21 PM, on 3/11/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINNT\system32\mgabg.exe
C:\Program Files\CyberPower PowerPanel Personal Edition\ppped.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ZoneLabs\isafe.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINNT\SOUNDMAN.EXE
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
C:\WINNT\system32\spool\DRIVERS\W32X86\3\printray.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\WINNT\system32\PDesk\PDesk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINNT\system32\ctfmon.exe
C:\WINNT\system32\DrvMon.exe
C:\Program Files\CyberPower PowerPanel Personal Edition\pppeuser.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Screen Saver Control\SSCont.exe
C:\Program Files\VIA\RAID\raid_tool.exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\mozilla.org\SEAMON~1\SEAMON~1.EXE
E:\Masters\Xspyware\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - ~00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: ElnkScamBHO Class - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\Program Files\EarthLink TotalAccess\Toolbar\EScamBlk.dll
O2 - BHO: ElnkPubBHO Class - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink TotalAccess\Toolbar\ElnkPuB.dll
O2 - BHO: ElnkProtectionBHO Class - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\Program Files\EarthLink TotalAccess\Toolbar\ProtctIE.dll
O2 - BHO: ElnkLegacyUninstBHO Class - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink TotalAccess\Toolbar\uninsttb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
O4 - HKLM\..\Run: [Lexmark X83 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINNT\system32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Progra~1\REGSHAVE\REGSHAVE.EXE /autorun
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Matrox Powerdesk] C:\WINNT\system32\PDesk\PDesk.exe /Autolaunch
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [XoftSpySE] C:\Program Files\XoftSpySE\xoftspy.exe -s
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [DrvMon.exe] C:\WINNT\system32\DrvMon.exe
O4 - HKCU\..\Run: [PowerPanel Personal Edition User Interaction] "C:\Program Files\CyberPower PowerPanel Personal Edition\pppeuser.exe"
O4 - HKCU\..\Run: [SPM7] "C:\Program Files\Steganos Password Manager 7\SPM7.exe" -boot
O4 - HKCU\..\Run: [SeaMonkey Quick Launch] "C:\Program Files\mozilla.org\SeaMonkey\SeaMonkey.exe" -turbo
O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: SSControl.lnk = C:\Program Files\Screen Saver Control\SSCont.exe
O4 - Global Startup: VIA RAID TOOL.lnk = C:\Program Files\VIA\RAID\raid_tool.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O17 - HKLM\System\CCS\Services\Tcpip\..\{C58AA32D-C768-4673-97A7-F7DC6D8804E0}: NameServer = 85.255.114.94,85.255.112.132
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.94 85.255.112.132
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.114.94 85.255.112.132
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.94 85.255.112.132
O20 - Winlogon Notify: nwprovau - C:\WINNT\SYSTEM32\nwprovau.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINNT\system32\ZoneLabs\isafe.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MGABGEXE - Matrox Graphics Inc. - C:\WINNT\system32\mgabg.exe
O23 - Service: PowerPanel Personal Edition Service (ppped) - Unknown owner - C:\Program Files\CyberPower PowerPanel Personal Edition\ppped.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe

:rant2:

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#2 Trogan

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Posted 11 March 2007 - 07:34 PM

Hi Merlyn48 and welcome to Tom Coyote! :)

Before we begin to clean your computer, can you tell me if Zone Labs has an anti-virus included please?

Also, I need to see another log from HijackThis.
  • Run Hijackthis.
  • Click on Open the Misc Tools section.
  • Next click on Open uninstall manager.
  • Press the Save list button.
  • Save the file to your desktop, with the default name of uninstall_list
  • Copy & Paste the entire contents of that file in your in your next post.


#3 Merlyn48

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Posted 11 March 2007 - 08:15 PM

Yes Zonealarm has antivirus enabled. Also I have Avast. Here is the uninstall file you asked for. Thanks AC3Filter (remove only) Adobe Reader 7.0.9 Adobe Reader Chinese Traditional Fonts Adobe® Photoshop® Album Starter Edition 3.0 AnswerWorks Runtime Apple Software Update ArcSoft VideoImpression 1.6FP AuctionPro avast! Antivirus AVS Video Tools 5.3 Camarthon Screensaver CAP88-PC30 CDKeyExtractor 1.0.1 Corel Graphics Suite 11 Crystal10 CyberPower PowerPanel Personal Edition DivX Codec DivX Content Uploader DivX Converter DivX Player DivX Web Player DivxToDVD 1.99.24 EarthLink Software EarthLink Toolbar eMusic - 50 Free MP3 offer english winter Screensaver Eudora ExpressPCB FinePixViewer Ver.2.0 FUJIFILM USB Driver GLOBEtrotter FLEXid Drivers Google Earth Google Toolbar for Firefox GTK+ 2.10.6-1 runtime environment Helix Producer Basic 9 HijackThis 1.99.1 HI-TECH PICC-18 Compiler v8.35PL3 Hotfix for MDAC 2.80 (KB911562) Hotfix for MDAC 2.80 (KB927779) I2C Devel Module IntelliCAD 2001 InterActual Player iTunes Jasc Paint Shop Pro 8 Java 2 Runtime Environment Standard Edition v1.3.0_01 Lexmark X83 LiveUpdate BVRP Software Macromedia Flash Player 8 Matrox Graphics Software (remove only) Mentor Graphics Licensing Mentor Graphics Products MGI PhotoSuite 8.1 (Remove Only) Microsoft Image Composer 1.5 Microsoft Office FrontPage 2003 Microsoft Office Professional Edition 2003 Microsoft Web Publishing Wizard 1.52 mobile PhoneTools Mozilla Firefox (2.0.0.1) MP3 To Ringtone Gold 3.18 MPLAB C18 v3.00 Full MPLAB Tools v7.31 MPLAB Tools v7.41 MPLAB Tools v7.43 MSXML 4.0 SP2 (KB927978) Multi-Edit 8.0 Multi-Edit 8.0 Evaluation Nimo Codecs Pack v4.33 (Remove Only) NM Screensaver Palm Desktop PCWH Pdf995 PdfEdit995 PowerDVD QuickBooks Pro Edition 2004 Quicken 2005 QuickTime RealPlayer Realtek AC'97 Audio RegCure 1.1.0.17 Release OrCAD 10.3 Roxio Easy Media Creator 7 Samantha screensaver Screensaver Saver Forge 1.1.2 Screen Saver Control 2.0.4 SeaMonkey (1.1) Security Update for Windows 2000 (KB904706) Security Update for Windows 2000 (KB923689) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows Media Player 9 (KB917734) Sentinel System Driver Sra13106 Screensaver Steganos Password Manager 7.1.1 Update Rollup 1 for Windows 2000 SP4 VIA Platform Device Manager VIA Rhine-Family Fast Ethernet Adapter VideoLAN VLC media player 0.8.5 WebSite Complete Deluxe Edition Winamp (remove only) Windows 2000 Hotfix - KB833407 Windows 2000 Hotfix - KB842773 Windows 2000 Hotfix - KB890046 Windows 2000 Hotfix - KB893756 Windows 2000 Hotfix - KB896358 Windows 2000 Hotfix - KB896422 Windows 2000 Hotfix - KB896423 Windows 2000 Hotfix - KB896424 Windows 2000 Hotfix - KB899587 Windows 2000 Hotfix - KB899589 Windows 2000 Hotfix - KB900725 Windows 2000 Hotfix - KB901017 Windows 2000 Hotfix - KB901214 Windows 2000 Hotfix - KB905414 Windows 2000 Hotfix - KB905495 Windows 2000 Hotfix - KB905749 Windows 2000 Hotfix - KB908519 Windows 2000 Hotfix - KB908523 Windows 2000 Hotfix - KB908531 Windows 2000 Hotfix - KB911280 Windows 2000 Hotfix - KB911567 Windows 2000 Hotfix - KB912919 Windows 2000 Hotfix - KB913580 Windows 2000 Hotfix - KB914388 Windows 2000 Hotfix - KB914389 Windows 2000 Hotfix - KB916281 Windows 2000 Hotfix - KB917008 Windows 2000 Hotfix - KB917159 Windows 2000 Hotfix - KB917422 Windows 2000 Hotfix - KB917537 Windows 2000 Hotfix - KB917736 Windows 2000 Hotfix - KB917953 Windows 2000 Hotfix - KB918118 Windows 2000 Hotfix - KB918899 Windows 2000 Hotfix - KB920213 Windows 2000 Hotfix - KB920670 Windows 2000 Hotfix - KB920683 Windows 2000 Hotfix - KB920685 Windows 2000 Hotfix - KB920958 Windows 2000 Hotfix - KB921398 Windows 2000 Hotfix - KB921883 Windows 2000 Hotfix - KB922582 Windows 2000 Hotfix - KB922616 Windows 2000 Hotfix - KB922760 Windows 2000 Hotfix - KB923191 Windows 2000 Hotfix - KB923414 Windows 2000 Hotfix - KB923694 Windows 2000 Hotfix - KB923980 Windows 2000 Hotfix - KB924191 Windows 2000 Hotfix - KB924270 Windows 2000 Hotfix - KB924667 Windows 2000 Hotfix - KB925454 Windows 2000 Hotfix - KB925486 Windows 2000 Hotfix - KB926436 Windows 2000 Hotfix - KB928090 Windows 2000 Hotfix - KB928843 Windows 2000 Hotfix - KB929969 Windows Installer 3.1 (KB893803) Windows Media Player Hotfix [See Q828026 for more information] Windows Media Player system update (9 Series) WinRAR archiver WinZip XoftSpySE Yahoo! Toolbar ZoneAlarm Security Suite

#4 Trogan

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Posted 11 March 2007 - 08:36 PM

Hi Merlyn48,

In that case, you will need to either Disable the anti-virus on Zone Labs or un-install Avast. It is not a good idea to have multiple anti-virus programs running together as they will conflict and cause problems. Please decide which one you want to do.

On to your problem...please do the following...

You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

1. Please download FixWareout from one of these sites and save it to your desktop:
http://downloads.sub.../Fixwareout.exe
http://www.bleepingc.../Fixwareout.exe
  • Double click Fixwareout.exe to run it.
  • Click Next, then Install.
  • Make sure Run fixit is checked and click Finish.
  • The fix will begin; follow the prompts.
  • You will be asked to reboot your computer; please do so.
  • Your system may take longer than usual to load; this is normal.
  • At the end of the fix, you may need to restart your computer again.
  • A report.txt file will be created in the C:\fixwareout folder. Please keep it safe as I'll need to see it soon.
2. Open HijackThis
- Click the Do a system scan only button
- Check the following entries (below)

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - ~00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)

O17 - HKLM\System\CCS\Services\Tcpip\..\{C58AA32D-C768-4673-97A7-F7DC6D8804E0}: NameServer = 85.255.114.94,85.255.112.132
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.94 85.255.112.132
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.114.94 85.255.112.132
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.94 85.255.112.132


- Close ALL open windows (especially Internet Explorer!)
- Click Fix Checked
Close HiajckThis

3. Now lets check some settings on your system.

(2000/XP) Only
  • Click Start > Connect to > Show all connections.
  • Right click on your default connection, usually local area connection for cable and dsl.
  • Left click on Properties.
  • Click the Networking tab.
  • Double-click on the Internet Protocol (TCP/IP) item and select the radio dial that says Obtain DNS servers automatically.
  • Press OK twice to get out of the properties screen and reboot if it asks. (That option might not be avaiable on some systems).
Next!
  • Click Start > Run type cmd and hit OK.
  • Type ipconfig /flushdns then hit enter, (Note: there is a space between ipconfig and /flushdns).
  • Type exit hit enter.
4. Please post the FixWareut report, along with a new HijackThis log.

#5 Merlyn48

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Posted 13 March 2007 - 05:22 AM

Ran all the fixes. But still had virus. Disabled Zone alarms and enabled AVAST anti virus. Ran it and it fixed the problem.

Thanks for all your help.

Fixwareout Last edited 2/11/2007
Post this report in the forums please
...
»»»»»Prerun check
HKLM\SOFTWARE\~\Winlogon\ "System"="kdgfn.exe"

»»»»» System restarted

»»»»» Postrun check
HKLM\SOFTWARE\~\Winlogon\ "system"=""
....
....
»»»»» Misc files.
....
»»»»» Checking for older varients.
....

Search five digit cs, dm, kd, jb, other, files.
The following files NEED TO BE SUBMITTED to one of the following URL'S for further inspection.



Click browse, find the file then click submit.
http://www.virustota...h/index_en.html
Or http://virusscan.jotti.org/

»»»»» Other
C:\WINNT\Temp\kdgfn.ren 63333 06/19/03



»»»»» Current runs
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Synchronization Manager"="mobsync.exe /logon"
"RoxioDragToDisc"="\"C:\\Program Files\\Roxio\\Easy Media Creator 7\\Drag to Disc\\DrgToDsc.exe\""
"RemoteControl"="\"C:\\Program Files\\CyberLink\\PowerDVD\\PDVDServ.exe\""
"SoundMan"="SOUNDMAN.EXE"
"Adobe Photo Downloader"="\"C:\\Program Files\\Adobe\\Photoshop Album Starter Edition\\3.0\\Apps\\apdproxy.exe\""
"Lexmark X83 Button Monitor"="C:\\PROGRA~1\\LEXMAR~1\\ACMonitor_X83.exe"
"Lexmark X83 Button Manager"="C:\\PROGRA~1\\LEXMAR~1\\AcBtnMgr_X83.exe"
"PrinTray"="C:\\WINNT\\system32\\spool\\DRIVERS\\W32X86\\3\\printray.exe"
"WinampAgent"="C:\\Program Files\\Winamp\\winampa.exe"
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
"PestPatrol Control Center"="C:\\PROGRA~1\\PESTPA~1\\PPControl.exe"
"PPMemCheck"="C:\\PROGRA~1\\PESTPA~1\\PPMemCheck.exe"
"CookiePatrol"="C:\\PROGRA~1\\PESTPA~1\\CookiePatrol.exe"
"REGSHAVE"="C:\\Progra~1\\REGSHAVE\\REGSHAVE.EXE /autorun"
"Zone Labs Client"="\"C:\\Program Files\\Zone Labs\\ZoneAlarm\\zlclient.exe\""
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
"Matrox Powerdesk"="C:\\WINNT\\system32\\PDesk\\PDesk.exe /Autolaunch"
"avast!"="C:\\PROGRA~1\\ALWILS~1\\Avast4\\ashDisp.exe"
"XoftSpySE"="C:\\Program Files\\XoftSpySE\\xoftspy.exe -s"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="ctfmon.exe"
"SpySweeper"=""
"DrvMon.exe"="C:\\WINNT\\system32\\DrvMon.exe"
"PowerPanel Personal Edition User Interaction"="\"C:\\Program Files\\CyberPower PowerPanel Personal Edition\\pppeuser.exe\""
"SPM7"="\"C:\\Program Files\\Steganos Password Manager 7\\SPM7.exe\" -boot"
"SeaMonkey Quick Launch"="\"C:\\Program Files\\mozilla.org\\SeaMonkey\\SeaMonkey.exe\" -turbo"
....
Hosts file was reset, If you use a custom hosts file please replace it
»»»»» End report »»»»»


Logfile of HijackThis v1.99.1
Scan saved at 7:26:47 AM, on 3/12/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINNT\system32\mgabg.exe
C:\Program Files\CyberPower PowerPanel Personal Edition\ppped.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINNT\SOUNDMAN.EXE
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
C:\WINNT\system32\spool\DRIVERS\W32X86\3\printray.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINNT\system32\PDesk\PDesk.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINNT\system32\ctfmon.exe
C:\WINNT\system32\DrvMon.exe
C:\Program Files\CyberPower PowerPanel Personal Edition\pppeuser.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Steganos Password Manager 7\SPM7.exe
C:\Program Files\mozilla.org\SeaMonkey\SeaMonkey.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Screen Saver Control\SSCont.exe
C:\Program Files\VIA\RAID\raid_tool.exe
C:\Palm\HOTSYNC.EXE
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
E:\Masters\Xspyware\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: ElnkScamBHO Class - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - (no file)
O2 - BHO: ElnkPubBHO Class - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink TotalAccess\Toolbar\ElnkPuB.dll
O2 - BHO: ElnkProtectionBHO Class - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\Program Files\EarthLink TotalAccess\Toolbar\ProtctIE.dll
O2 - BHO: ElnkLegacyUninstBHO Class - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink TotalAccess\Toolbar\uninsttb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
O4 - HKLM\..\Run: [Lexmark X83 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINNT\system32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Progra~1\REGSHAVE\REGSHAVE.EXE /autorun
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Matrox Powerdesk] C:\WINNT\system32\PDesk\PDesk.exe /Autolaunch
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [XoftSpySE] C:\Program Files\XoftSpySE\xoftspy.exe -s
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [DrvMon.exe] C:\WINNT\system32\DrvMon.exe
O4 - HKCU\..\Run: [PowerPanel Personal Edition User Interaction] "C:\Program Files\CyberPower PowerPanel Personal Edition\pppeuser.exe"
O4 - HKCU\..\Run: [SPM7] "C:\Program Files\Steganos Password Manager 7\SPM7.exe" -boot
O4 - HKCU\..\Run: [SeaMonkey Quick Launch] "C:\Program Files\mozilla.org\SeaMonkey\SeaMonkey.exe" -turbo
O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: SSControl.lnk = C:\Program Files\Screen Saver Control\SSCont.exe
O4 - Global Startup: VIA RAID TOOL.lnk = C:\Program Files\VIA\RAID\raid_tool.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O20 - Winlogon Notify: nwprovau - C:\WINNT\SYSTEM32\nwprovau.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINNT\system32\ZoneLabs\isafe.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MGABGEXE - Matrox Graphics Inc. - C:\WINNT\system32\mgabg.exe
O23 - Service: PowerPanel Personal Edition Service (ppped) - Unknown owner - C:\Program Files\CyberPower PowerPanel Personal Edition\ppped.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe

:D

#6 Trogan

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Posted 13 March 2007 - 11:47 AM

Hi Merlyn48! Good job! :D

Please do the following...

1. Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 .
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement."
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove the following...
    • Java 2 Runtime Environment Standard Edition v1.3.0_01
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6-windows-i586.exe to install the newest version.
2. Please do an online scan with Panda ActiveScan

- Once you are on the Panda site, click the Scan your PC button
- A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
- When download is complete, click on Local Disks to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.

Post the contents of the Panda scan report, along with a new HijackThis Log

#7 Trogan

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Posted 16 March 2007 - 07:45 AM

You still there?

#8 Merlyn48

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Posted 18 March 2007 - 07:28 AM

could not get panda active scan to work. Did everything else ok.

Thanks Trevor

Logfile of HijackThis v1.99.1
Scan saved at 7:26:47 AM, on 3/12/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINNT\system32\mgabg.exe
C:\Program Files\CyberPower PowerPanel Personal Edition\ppped.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINNT\SOUNDMAN.EXE
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
C:\WINNT\system32\spool\DRIVERS\W32X86\3\printray.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINNT\system32\PDesk\PDesk.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINNT\system32\ctfmon.exe
C:\WINNT\system32\DrvMon.exe
C:\Program Files\CyberPower PowerPanel Personal Edition\pppeuser.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Steganos Password Manager 7\SPM7.exe
C:\Program Files\mozilla.org\SeaMonkey\SeaMonkey.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Screen Saver Control\SSCont.exe
C:\Program Files\VIA\RAID\raid_tool.exe
C:\Palm\HOTSYNC.EXE
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
E:\Masters\Xspyware\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: ElnkScamBHO Class - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - (no file)
O2 - BHO: ElnkPubBHO Class - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink TotalAccess\Toolbar\ElnkPuB.dll
O2 - BHO: ElnkProtectionBHO Class - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\Program Files\EarthLink TotalAccess\Toolbar\ProtctIE.dll
O2 - BHO: ElnkLegacyUninstBHO Class - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink TotalAccess\Toolbar\uninsttb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
O4 - HKLM\..\Run: [Lexmark X83 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINNT\system32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Progra~1\REGSHAVE\REGSHAVE.EXE /autorun
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Matrox Powerdesk] C:\WINNT\system32\PDesk\PDesk.exe /Autolaunch
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [XoftSpySE] C:\Program Files\XoftSpySE\xoftspy.exe -s
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [DrvMon.exe] C:\WINNT\system32\DrvMon.exe
O4 - HKCU\..\Run: [PowerPanel Personal Edition User Interaction] "C:\Program Files\CyberPower PowerPanel Personal Edition\pppeuser.exe"
O4 - HKCU\..\Run: [SPM7] "C:\Program Files\Steganos Password Manager 7\SPM7.exe" -boot
O4 - HKCU\..\Run: [SeaMonkey Quick Launch] "C:\Program Files\mozilla.org\SeaMonkey\SeaMonkey.exe" -turbo
O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: SSControl.lnk = C:\Program Files\Screen Saver Control\SSCont.exe
O4 - Global Startup: VIA RAID TOOL.lnk = C:\Program Files\VIA\RAID\raid_tool.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O20 - Winlogon Notify: nwprovau - C:\WINNT\SYSTEM32\nwprovau.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINNT\system32\ZoneLabs\isafe.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MGABGEXE - Matrox Graphics Inc. - C:\WINNT\system32\mgabg.exe
O23 - Service: PowerPanel Personal Edition Service (ppped) - Unknown owner - C:\Program Files\CyberPower PowerPanel Personal Edition\ppped.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe

#9 Trogan

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Posted 18 March 2007 - 11:12 AM

Hi Trevor,

Please do the following...

Open HijackThis
- Click the Do a system scan only button
- Check the following entries (below)

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

O2 - BHO: ElnkScamBHO Class - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - (no file)


- Close ALL open windows (especially Internet Explorer!)
- Click Fix Checked
Close HiajckThis

Try running the following online scan...

Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
Post the Kaspersky log back here.

#10 Merlyn48

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Posted 18 March 2007 - 02:32 PM

Ok, did the HiJack, but cannot get the antivirus to run. Note I do not use Microsoft IE. I do use SeaMonkey as my only browser. Thanks :o

#11 Trogan

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Posted 19 March 2007 - 06:18 AM

Ah, that's why. The scans will only work in IE. It is your choice, if you want to run the scan(s). If you don't, that is fine. Your HijackThis log is clean. Are there any more problem?

#12 Merlyn48

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Posted 20 March 2007 - 05:34 AM

No more problems. Thanks for all your help. :weee:

#13 Trogan

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Posted 20 March 2007 - 08:15 AM

Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoy...showtopic=31418

The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

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