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Tell a noob where to start please


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17 replies to this topic

#16 Mr_JAk3

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Posted 19 March 2007 - 05:56 AM

Hmm it is still there...

Was this the same account than where you previously installed the software? Do you still have the password/registration code? Here is some tech support, you could try them out.
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#17 Mr_Kake

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Posted 26 March 2007 - 01:07 PM

I finally got a chance to work on this! It is the same account that it was installed on before. Support says my registration is expired and I will need to renew in order for the install to work. I don't really want to do that, since I am just going to uninstall it anyway. On a brighter note. My machine has only stalled once in the last week. Do we just call it good at this point and leave the orphaned files there?

#18 Mr_JAk3

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Posted 27 March 2007 - 12:02 PM

I think that it is best to leave it there. A forced removal may cause all kinds of critical problems.



Then you should update your Java to the latest version (6.0)
  • Start
  • Control Panel
  • Add/Remove Programs
  • Delete the old Java, J2SE Runtime Environment 5.0 Update 11
  • Download the latest version of Java Runtime Environment (JRE) 6.0.
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications."
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement."
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Install it
=============

Now that you seem to be clean, please follow these simple steps in order to keep your computer clean and secure: Stay clean and be safe ;)
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