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LU1862 Security Warning/Windows Host Files problem


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24 replies to this topic

#1 Newbey

Newbey

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  • 11 posts

Posted 03 March 2007 - 10:06 AM

Logfile of HijackThis v1.99.1
Scan saved at 12:42:29, on 24/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Documents and Settings\June\Desktop\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityrespo...r/fix_homepage/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O1 - Hosts: 1.1.1.1 f-secure.com
O1 - Hosts: 1.1.1.1 www.f-secure.com
O1 - Hosts: 1.1.1.1 ftp.f-secure.com
O1 - Hosts: 1.1.1.1 ftp.sophos.com
O1 - Hosts: 1.1.1.1 liveupdate.symantec.com
O1 - Hosts: 1.1.1.1 customer.symantec.com
O1 - Hosts: 1.1.1.1 dispatch.mcafee.com
O1 - Hosts: 1.1.1.1 download.mcafee.com
O1 - Hosts: 1.1.1.1 rads.mcafee.com
O1 - Hosts: 1.1.1.1 mast.mcafee.com
O1 - Hosts: 1.1.1.1 my-etrust.com
O1 - Hosts: 1.1.1.1 www.my-etrust.com
O1 - Hosts: 1.1.1.1 nai.com
O1 - Hosts: 1.1.1.1 www.nai.com
O1 - Hosts: 1.1.1.1 networkassociates.com
O1 - Hosts: 1.1.1.1 secure.nai.com
O1 - Hosts: 1.1.1.1 securityresponse.symantec.com
O1 - Hosts: 1.1.1.1 service1.symantec.com
O1 - Hosts: 1.1.1.1 sophos.com
O1 - Hosts: 1.1.1.1 www.sophos.com
O1 - Hosts: 1.1.1.1 support.microsoft.com
O1 - Hosts: 1.1.1.1 symantec.com
O1 - Hosts: 1.1.1.1 www.symantec.com
O1 - Hosts: 1.1.1.1 update.symantec.com
O1 - Hosts: 1.1.1.1 updates.symantec.com
O1 - Hosts: 1.1.1.1 us.mcafee.com
O1 - Hosts: 1.1.1.1 vil.nai.com
O1 - Hosts: 1.1.1.1 viruslist.com
O1 - Hosts: 1.1.1.1 www.viruslist.com
O1 - Hosts: 1.1.1.1 grisoft.com
O1 - Hosts: 1.1.1.1 www.grisoft.com
O1 - Hosts: 1.1.1.1 free.grisoft.com
O1 - Hosts: 1.1.1.1 trendmicro.com
O1 - Hosts: 1.1.1.1 housecall.trendmicro.com
O1 - Hosts: 1.1.1.1 www.trendmicro.com
O1 - Hosts: 1.1.1.1 pandasoftware.com
O1 - Hosts: 1.1.1.1 www.pandasoftware.com
O1 - Hosts: 1.1.1.1 usa.kaspersky.com
O1 - Hosts: 1.1.1.1 ewido.net
O1 - Hosts: 1.1.1.1 www.ewido.net
O1 - Hosts: 1.1.1.1 zonelabs.com
O1 - Hosts: 1.1.1.1 www.zonelabs.com
O1 - Hosts: 1.1.1.1 bitdefender.com
O1 - Hosts: 1.1.1.1 www.bitdefender.com
O1 - Hosts: 1.1.1.1 download.bitdefender.com
O1 - Hosts: 1.1.1.1 upgrade.bitdefender.com
O1 - Hosts: 1.1.1.1 spywareinfo.com
O1 - Hosts: 1.1.1.1 www.spywareinfo.com
O1 - Hosts: 1.1.1.1 merijn.org
O1 - Hosts: 1.1.1.1 www.merijn.org
O1 - Hosts: 1.1.1.1 sysinternals.com
O1 - Hosts: 1.1.1.1 www.sysinternals.com
O1 - Hosts: 1.1.1.1 onguardonline.gov
O1 - Hosts: 1.1.1.1 www.onguardonline.gov
O1 - Hosts: 1.1.1.1 avast.com
O1 - Hosts: 1.1.1.1 www.avast.com
O1 - Hosts: 1.1.1.1 safety.live.com
O1 - Hosts: 1.1.1.1 www.paretologic.com
O1 - Hosts: 1.1.1.1 paretologic.com
O1 - Hosts: 1.1.1.1 virusscan.jotti.org
O1 - Hosts: 1.1.1.1 services.google.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Norton Personal Firewall 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Personal Firewall 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [workflow] D:\installs\workflow.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: broadband medic.lnk = C:\Program Files\ntl\broadband medic\bin\matcli.exe
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by16fd.bay16....es/MsnPUpld.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Client IP-IPX - Unknown owner - -e,te-110-12-0000282, (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe


Please can you help me with a security issue(s) and possible Trojan/Spyware? that are causing problems on my computer.
I am receiving security warnings from Norton Liveupdate LU1860: Liveupdate has detected a potential security compromise - Liveupdate detected items in Windows Host Files, this is followed by further dialog box: Windows Host Files Update Failed! LU1862: Liveupdate was unable to remove the host entries from all Windows host files entries.As a result, the Liveupdate Security Warning may appear again in future runs of Liveupdate. I am unable to connect to Symantec sites although I am still receiving automatic updates to the product. Norton has also detected a adware risk - risk name Adware.MaxSearch this was quarantined by Norton but has appeared on two further occassions.
My Spyware programme, Spyware Doctor has also picked up problems - possible website hijack and malicous host file entries appear in network guard.

I have installed Ad-Aware Se and run a scan - this picked up 1 problem.

Finally I have run a full virus scan in Safe Mode and Norton found no problems.

I am confused and would really appreciate any advice & help you could give me to solve the problem(s).

I hope I have supplied enough information.

Many thanks for your time

Regards, Newbey

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#2 LDTate

LDTate

    Forum God

  • Root Admin
  • 57,171 posts

Posted 03 March 2007 - 09:12 PM

Hello and welcome to the forum.

Please download FixWareout from one of these sites:
http://downloads.sub.../Fixwareout.exe
http://www.bleepingc.../Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts.
You will be asked to reboot your computer; please do so.
Your system may take longer than usual to load; this is normal.

Once the desktop loads a text that will open (report.txt) Please save this file, you'll need to post it with a new HijackThis log.

The forum is run by volunteers who donate their time and expertise.

Want to help others? Join the ClassRoom and learn how.

Logs will be closed if you haven't replied within 3 days

 

If you would like to paypal.gif for the help you received.
 

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#3 Newbey

Newbey

    New Member

  • Authentic Member
  • Pip
  • 11 posts

Posted 04 March 2007 - 08:44 AM

Thank you for your prompt reply LD Tate, and your much needed help.

I have followed your instructions. Please view the new HijackThis log that I have included together with the Fixware (report.txt), to confirm that the problem is solved & if I need to do anything further.

Logfile of HijackThis v1.99.1
Scan saved at 14:13:58, on 04/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
C:\Program Files\ntl\broadband medic\bin\mpbtn.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Documents and Settings\June\Desktop\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityrespo...r/fix_homepage/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Norton Personal Firewall 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Personal Firewall 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [workflow] D:\installs\workflow.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: broadband medic.lnk = C:\Program Files\ntl\broadband medic\bin\matcli.exe
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by16fd.bay16....es/MsnPUpld.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Client IP-IPX - Unknown owner - -e,te-110-12-0000282, (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe




Fixwareout Last edited 2/11/2007
Post this report in the forums please
...
»»»»»Prerun check

»»»»» System restarted

»»»»» Postrun check
HKLM\SOFTWARE\~\Winlogon\ "System"=""
....
....
»»»»» Misc files.
....
»»»»» Checking for older varients.
....

Search five digit cs, dm, kd, jb, other, files.
The following files NEED TO BE SUBMITTED to one of the following URL'S for further inspection.



Click browse, find the file then click submit.
http://www.virustota...h/index_en.html
Or http://virusscan.jotti.org/

»»»»» Other



»»»»» Current runs
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"workflow"="D:\\installs\\workflow.exe"
"BJCFD"="C:\\Program Files\\BroadJump\\Client Foundation\\CFD.exe"
"Motive SmartBridge"="C:\\PROGRA~1\\ntl\\BROADB~1\\SMARTB~1\\MotiveSB.exe"
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.5.0_10\\bin\\jusched.exe\""
"services"=""
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\\WINDOWS\\system32\\ctfmon.exe"
"Spyware Doctor"="\"C:\\Program Files\\Spyware Doctor\\swdoctor.exe\" /Q"
"msnmsgr"="\"C:\\Program Files\\MSN Messenger\\msnmsgr.exe\" /background"
"swg"="C:\\Program Files\\Google\\GoogleToolbarNotifier\\1.2.1128.5462\\GoogleToolbarNotifier.exe"
....
Hosts file was reset, If you use a custom hosts file please replace it
»»»»» End report »»»»»


Many thanks for your assistance

Regards, Newbey

#4 LDTate

LDTate

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Posted 04 March 2007 - 09:57 AM

Are you still getting the error?

The forum is run by volunteers who donate their time and expertise.

Want to help others? Join the ClassRoom and learn how.

Logs will be closed if you haven't replied within 3 days

 

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#5 Newbey

Newbey

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  • Authentic Member
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Posted 05 March 2007 - 03:36 PM

Thank you for your reply to my last post. In answer to your question, sorry to say that after all your effort & advice the problems are still appearing on my system. After installing FixwareOut & the resulting report txt stating Host file was reset, I was hopeful that the problem(s) had been solved and following the fix I was able to view a Symantec site (which I had previously been unable to connect to) although I had not entered the web address into the browser the page displayed anyway. Today Spyware Doctor's Network Guard again flagged up 49 malicous host file entries & system scan found a total of 51 infections (Host File Entry: Common components for Trojans Files C:\Windows\System32\netstat.com & C:\Windows\System32\taskkill.com. Also Norton still displays LU1860, potential security compromise dialog when Liveupdate runs & now the Symantec page is unable to connect & the browser displays Symantec Security Response - Home Page Reset. I would appreciate any further suggestions & help on how to fix the problem(s). Thanks you for your time. Regards, Newbey

#6 LDTate

LDTate

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Posted 05 March 2007 - 04:04 PM

Post a new HijackThis log please :thumbup:

The forum is run by volunteers who donate their time and expertise.

Want to help others? Join the ClassRoom and learn how.

Logs will be closed if you haven't replied within 3 days

 

If you would like to paypal.gif for the help you received.
 

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#7 Newbey

Newbey

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Posted 06 March 2007 - 09:57 AM

Hello LD Tate,

As per your request, I am posting a new HijackThis log for you to view.

Sorry, I should have included it with my last post so you could see the current situation.

Once again, thank your for your time.

Regards, Newbey


Logfile of HijackThis v1.99.1
Scan saved at 15:35:02, on 06/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\June\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityrespo...r/fix_homepage/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O1 - Hosts: 1.1.1.1 f-secure.com
O1 - Hosts: 1.1.1.1 www.f-secure.com
O1 - Hosts: 1.1.1.1 ftp.f-secure.com
O1 - Hosts: 1.1.1.1 ftp.sophos.com
O1 - Hosts: 1.1.1.1 liveupdate.symantec.com
O1 - Hosts: 1.1.1.1 customer.symantec.com
O1 - Hosts: 1.1.1.1 dispatch.mcafee.com
O1 - Hosts: 1.1.1.1 download.mcafee.com
O1 - Hosts: 1.1.1.1 rads.mcafee.com
O1 - Hosts: 1.1.1.1 mast.mcafee.com
O1 - Hosts: 1.1.1.1 my-etrust.com
O1 - Hosts: 1.1.1.1 www.my-etrust.com
O1 - Hosts: 1.1.1.1 nai.com
O1 - Hosts: 1.1.1.1 www.nai.com
O1 - Hosts: 1.1.1.1 networkassociates.com
O1 - Hosts: 1.1.1.1 secure.nai.com
O1 - Hosts: 1.1.1.1 securityresponse.symantec.com
O1 - Hosts: 1.1.1.1 service1.symantec.com
O1 - Hosts: 1.1.1.1 sophos.com
O1 - Hosts: 1.1.1.1 www.sophos.com
O1 - Hosts: 1.1.1.1 support.microsoft.com
O1 - Hosts: 1.1.1.1 symantec.com
O1 - Hosts: 1.1.1.1 www.symantec.com
O1 - Hosts: 1.1.1.1 update.symantec.com
O1 - Hosts: 1.1.1.1 updates.symantec.com
O1 - Hosts: 1.1.1.1 us.mcafee.com
O1 - Hosts: 1.1.1.1 vil.nai.com
O1 - Hosts: 1.1.1.1 viruslist.com
O1 - Hosts: 1.1.1.1 www.viruslist.com
O1 - Hosts: 1.1.1.1 grisoft.com
O1 - Hosts: 1.1.1.1 www.grisoft.com
O1 - Hosts: 1.1.1.1 free.grisoft.com
O1 - Hosts: 1.1.1.1 trendmicro.com
O1 - Hosts: 1.1.1.1 housecall.trendmicro.com
O1 - Hosts: 1.1.1.1 www.trendmicro.com
O1 - Hosts: 1.1.1.1 pandasoftware.com
O1 - Hosts: 1.1.1.1 www.pandasoftware.com
O1 - Hosts: 1.1.1.1 usa.kaspersky.com
O1 - Hosts: 1.1.1.1 ewido.net
O1 - Hosts: 1.1.1.1 www.ewido.net
O1 - Hosts: 1.1.1.1 zonelabs.com
O1 - Hosts: 1.1.1.1 www.zonelabs.com
O1 - Hosts: 1.1.1.1 bitdefender.com
O1 - Hosts: 1.1.1.1 www.bitdefender.com
O1 - Hosts: 1.1.1.1 download.bitdefender.com
O1 - Hosts: 1.1.1.1 upgrade.bitdefender.com
O1 - Hosts: 1.1.1.1 spywareinfo.com
O1 - Hosts: 1.1.1.1 www.spywareinfo.com
O1 - Hosts: 1.1.1.1 merijn.org
O1 - Hosts: 1.1.1.1 www.merijn.org
O1 - Hosts: 1.1.1.1 sysinternals.com
O1 - Hosts: 1.1.1.1 www.sysinternals.com
O1 - Hosts: 1.1.1.1 onguardonline.gov
O1 - Hosts: 1.1.1.1 www.onguardonline.gov
O1 - Hosts: 1.1.1.1 avast.com
O1 - Hosts: 1.1.1.1 www.avast.com
O1 - Hosts: 1.1.1.1 safety.live.com
O1 - Hosts: 1.1.1.1 www.paretologic.com
O1 - Hosts: 1.1.1.1 paretologic.com
O1 - Hosts: 1.1.1.1 virusscan.jotti.org
O1 - Hosts: 1.1.1.1 services.google.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Norton Personal Firewall 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Personal Firewall 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [workflow] D:\installs\workflow.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: broadband medic.lnk = C:\Program Files\ntl\broadband medic\bin\matcli.exe
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by16fd.bay16....es/MsnPUpld.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Client IP-IPX - Unknown owner - -e,te-110-12-0000282, (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

#8 LDTate

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Posted 06 March 2007 - 04:17 PM

Please download HostsXpert from the link below.

http://www.funkytoad.../HostsXpert.zip

Unzip HostsXpert.zip
Open HostsXpert.exe.

you have to click: ''make hosts writable'' in the top right corner, then press the ''restore'' option

Close program when complete.


Now go to C:\WINDOWS\SYSTEM32\DRIVERS\ETC right click on ETC and select Read Only.

Reboot and let me know how it went :thumbup:

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#9 Newbey

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Posted 08 March 2007 - 03:03 AM

Hello LD Tate, Thank you for your response. This may be an obvious question in which case I apologise. I know that your instructions for Hostxpert are to unzip the file, but can you tell me if I need to install an unzip programme (winzip) before I can do this? Please can you confirm if it is necessary or not to install an unzipper programme as I do not want to accidently alter Hostxpert. Once I have your reply I will carry on with your previous instructions for the fix and post another HijackThis log for you to view. Many thanks for your time. Regards, Newbey

#10 LDTate

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Posted 08 March 2007 - 06:58 AM

If you don't have a unzip program to unzip it, you'll need to get one. Windows comes with a unzip trial version so just double cllick the HostsXpert.zip program and see if winzip pops up. Use continue with the trial version, no need to purchase it.

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#11 Newbey

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Posted 08 March 2007 - 10:38 AM

Thank you for your reply advising me about the unzip, I appreciated the confirmation. I followed your instructions for HostsXpert, but something has obviously gone wrong. I will tell you exactly what happened & perhaps you can let me know what I need to do next. After unzipping the files & opening the HostsXpert programme, I received a warning dialog box: Your Hosts file is marked as a "system file" and can not be manipulated. I presssed ok to remove hidden system file attributes. ***HostsXpert will not reset the attributes***. On the Editing Tools "Make Hosts Read Only" was already selected, I tried to change this to "Make Hosts Writable" but then the restore option was not available so I returned it to the default Make Hosts Read Only & then the restore option worked. A further dialog appeared to confirm action to restore Microsofts original Host File, I pressed ok. I then received this message Error: Cannot create file C:\WINDOWS\SYSTEM32\DRIVER\ETC\hosts. Using search I tried to find C:\WINDOWS\SYSTEM32\DRIVER\ETC to make it Read Only. I received this message C:\WINDOWS\SYSTEM32\DRIVER refers to a location that is unavailable.It could be on this computer, or a network. Check to make sure the disk is properly inserted, or that you are connected to the internet or your network, and then try again. If it still cannot be located, the information might have been moved to a different location. After this the computer suddenly reboots itself. When Windows re-loads I receive a Microsoft Windows message: The system has recovered from a serious error. A log has been created. Clicking on the report details, displays the following: Error Signature BC Code:4 BCP1: 00000099 BCP2: 00013662 BCP3: 000000000 BCP4: 00000000 Osver: 5_1_2600 SP:2_0 Product:768_1 Error Report Contents C:\Document~1\June\Locals1\Temp\WER6898.dir00\mini030807_02dmp to C:\Document~1\June\Locals1\Temp\WER6898~dir00\sysdata.xml I hope this gives you a clear picture, sorry about taking up so much of your time with all this & I would really appreciate it if you could offer me further advice. Many thanks. Regards, Newbey

#12 LDTate

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Posted 08 March 2007 - 03:23 PM

Make Sure Internet Explorer is NOT open when trying this)

Launch HijackThis, Select None of the above, Click Config, click the 'Open'Misc Tools'Section -> 'Open hosts file manager'. Delete every line (select each line and click 'Delete line(s)') except the very first top lines beginning with # and: 127.0.0.1 localhost


Once finished, click the 'Open in Notepad' button. It should look like this:



# Copyright © 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost


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#13 Newbey

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Posted 10 March 2007 - 07:01 PM

Hello LD Tate, Thank you for your last posting and your guidance. I launched HijackThis & followed your instructions. When I arrived at Hostfile manager, I was unable to find the top lines beginning with # that you mentioned. The first entry that appeared at the top of the listings window was 127.0.0.1 localhost, all the other entries began with 1.1.1.1. Ignoring the 127.0.01 localhost, I deleted the other lines (please note that before I deleted the entries the Host file manager stated: Host file located at C:\Windows\system32\drivers\etc\hosts (63 lines,S) afterwards the status had changed to Host file located at C:\Windows\system32\drivers\etc\hosts (2 lines,A) When Notepad opened it contained only one entry: 127.0.01 (not quite what I expected to see looking at the example of Microsoft sample Hosts file) is this correct? HijackThis advised that to complete the fix you must open your browser, I did so. To check if the issue had been resolved, I ran Spyware Doctor, the malicous Host entries did not appear. The two problems that were found: C:\Windows\system32\netstat.com and C:\Windows\system32\taskkill.com were quarantined. I ran the programme again & this time the system was pronounced clean. However. when using the computer today, Spyware Doctor detected 49 malicous Host file entries again. This computer is shared with other users, they have confirmed that they also are experiencing the same issues so maybe the other users also need to remove the problems following the steps you outlined to me? If this is the solution, would this require installing fixwareout/Hostsxpert/HijackThis on each users account or is this not advisable for conflict reasons. After all your helpful advise, my computer obviously still has problems. I would be interested in hearing your views as to what to do next. Once again thank you for your assistance. Regards, Newbey.

#14 LDTate

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Posted 10 March 2007 - 07:06 PM

We might need to do the same fix on the other user accounts. Can you login as each and post HijackThis logs for each? I'd like to see a new HJT log from your account first.

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#15 Newbey

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Posted 13 March 2007 - 05:54 AM

Hello LD Tate,

Thank you for your last posting, sorry that I haven't replied sooner.

As requested, I am posting HijackThis logs from the other users of the computer, commencing with my (user 1) HijackThis log.

Please note I am only able to include a HijackThis log from one other user (user 2).

On the remaining user (user 3) I had problems installing the HijackThis programme onto their account after a few attempts I was able to do so, but I was unable to run it to create a log without the account crashing.

In the absence of a HijackThis log from user 3. I ran a Spyware Doctor scan to see what information this would reveal, this detected 53 infections. The Host entries seem to support the information I had previously found on a past scan I ran with Spyware Doctor plus one additional problem.

The items from Spyware Doctor scan for user 3 are as follows:

Host File entries

1.1.1.1 f-secure.com
1.1.1.1 mast.mcafee.com
1.1.1.1 my-etrust.com
1.1.1.1 www.my-etrust.com
1.1.1.1 nai.com w.w.w.nai.com
1.1.1.1 networkassociates.com
1.1.1.1 secure.nai.com
1.1.1.1 securityresponse.symantec.com
1.1.1.1 service1.symantec.com
1.1.1.1 sophos.com
1.1.1.1 www.f-secure.com
1.1.1.1 www.sophos.com
1.1.1.1 support.microsoft.com
1.1.1.1 symantec.com
1.1.1.1 www.symantec.com
1.1.1.1 update.symantec.com
1.1.1.1 updates.symanteec.com
1.1.1.1 us.mcafee.com
1.1.1.1 vil.nai.com
1.1.1.1 viruslist.com
1.1.1.1 www.viruslist.com
1.1.1.1 ftp.f-secure.com
1.1.1.1 grisoft.com
1.1.1.1 www.grisoft.com
1.1.1.1 free.grisoft.com
1.1.1.1 trendmicro.com
1.1.1.1 housecall.trendmicro.com
1.1.1.1 www.trendmicro.com
1.1.1.1 pandasoftware.com
1.1.1.1 www. pandasoftware.com
1.1.1.1 usa.kaspersky.com
1.1.1.1 ftp.sophos.com
1.1.1.1 zonelabs.com
1.1.1.1 www.zonelabs.com
1.1.1.1 bitdefender.com
1.1.1.1 www.bitdefender.com
1.1.1.1 download.bitdefender.com
1.1.1.1 upgrade.bitdefender.com
1.1.1.1 spywareinfo.com
1.1.1.1 www.spywareinfo.com
1.1.1.1 merijn.org
1.1.1.1 liveupdate.symantec.com
1.1.1.1 www.merijn.org
1.1.1.1 customer.symantec.com
1.1.1.1 services.google.com
1.1.1.1 dispatch.mcafee.com
1.1.1.1 download.mcafee.com
1.1.1.1 rads.mcafee.com

Common Components for Trojans
C:\Windows\system32\netstat.com
C:\Windows\system32\taskkill.com

Trojan.PWStealQQPass.AK
(Registry)
HKCU\Software\Microsoft\WindowsNT\Currentversion\Window

Tracking Cookies

I hope the above is helpful.

Please view the included HiJackThis logs, commencing with mine (user 1)


Logfile of HijackThis v1.99.1
Scan saved at 10:33:23, on 13/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\ntl\broadband medic\bin\mpbtn.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Documents and Settings\June\Desktop\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityrespo...r/fix_homepage/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O1 - Hosts: 1.1.1.1 f-secure.com
O1 - Hosts: 1.1.1.1 www.f-secure.com
O1 - Hosts: 1.1.1.1 ftp.f-secure.com
O1 - Hosts: 1.1.1.1 ftp.sophos.com
O1 - Hosts: 1.1.1.1 liveupdate.symantec.com
O1 - Hosts: 1.1.1.1 customer.symantec.com
O1 - Hosts: 1.1.1.1 dispatch.mcafee.com
O1 - Hosts: 1.1.1.1 download.mcafee.com
O1 - Hosts: 1.1.1.1 rads.mcafee.com
O1 - Hosts: 1.1.1.1 mast.mcafee.com
O1 - Hosts: 1.1.1.1 my-etrust.com
O1 - Hosts: 1.1.1.1 www.my-etrust.com
O1 - Hosts: 1.1.1.1 nai.com
O1 - Hosts: 1.1.1.1 www.nai.com
O1 - Hosts: 1.1.1.1 networkassociates.com
O1 - Hosts: 1.1.1.1 secure.nai.com
O1 - Hosts: 1.1.1.1 securityresponse.symantec.com
O1 - Hosts: 1.1.1.1 service1.symantec.com
O1 - Hosts: 1.1.1.1 sophos.com
O1 - Hosts: 1.1.1.1 www.sophos.com
O1 - Hosts: 1.1.1.1 support.microsoft.com
O1 - Hosts: 1.1.1.1 symantec.com
O1 - Hosts: 1.1.1.1 www.symantec.com
O1 - Hosts: 1.1.1.1 update.symantec.com
O1 - Hosts: 1.1.1.1 updates.symantec.com
O1 - Hosts: 1.1.1.1 us.mcafee.com
O1 - Hosts: 1.1.1.1 vil.nai.com
O1 - Hosts: 1.1.1.1 viruslist.com
O1 - Hosts: 1.1.1.1 www.viruslist.com
O1 - Hosts: 1.1.1.1 grisoft.com
O1 - Hosts: 1.1.1.1 www.grisoft.com
O1 - Hosts: 1.1.1.1 free.grisoft.com
O1 - Hosts: 1.1.1.1 trendmicro.com
O1 - Hosts: 1.1.1.1 housecall.trendmicro.com
O1 - Hosts: 1.1.1.1 www.trendmicro.com
O1 - Hosts: 1.1.1.1 pandasoftware.com
O1 - Hosts: 1.1.1.1 www.pandasoftware.com
O1 - Hosts: 1.1.1.1 usa.kaspersky.com
O1 - Hosts: 1.1.1.1 ewido.net
O1 - Hosts: 1.1.1.1 www.ewido.net
O1 - Hosts: 1.1.1.1 zonelabs.com
O1 - Hosts: 1.1.1.1 www.zonelabs.com
O1 - Hosts: 1.1.1.1 bitdefender.com
O1 - Hosts: 1.1.1.1 www.bitdefender.com
O1 - Hosts: 1.1.1.1 download.bitdefender.com
O1 - Hosts: 1.1.1.1 upgrade.bitdefender.com
O1 - Hosts: 1.1.1.1 spywareinfo.com
O1 - Hosts: 1.1.1.1 www.spywareinfo.com
O1 - Hosts: 1.1.1.1 merijn.org
O1 - Hosts: 1.1.1.1 www.merijn.org
O1 - Hosts: 1.1.1.1 sysinternals.com
O1 - Hosts: 1.1.1.1 www.sysinternals.com
O1 - Hosts: 1.1.1.1 onguardonline.gov
O1 - Hosts: 1.1.1.1 www.onguardonline.gov
O1 - Hosts: 1.1.1.1 avast.com
O1 - Hosts: 1.1.1.1 www.avast.com
O1 - Hosts: 1.1.1.1 safety.live.com
O1 - Hosts: 1.1.1.1 www.paretologic.com
O1 - Hosts: 1.1.1.1 paretologic.com
O1 - Hosts: 1.1.1.1 virusscan.jotti.org
O1 - Hosts: 1.1.1.1 services.google.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Norton Personal Firewall 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Personal Firewall 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [workflow] D:\installs\workflow.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: broadband medic.lnk = C:\Program Files\ntl\broadband medic\bin\matcli.exe
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by16fd.bay16....es/MsnPUpld.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Client IP-IPX - Unknown owner - -e,te-110-12-0000282, (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Logfile of HijackThis v1.99.1
Scan saved at 10:33:23, on 13/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\ntl\broadband medic\bin\mpbtn.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Documents and Settings\June\Desktop\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityrespo...r/fix_homepage/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O1 - Hosts: 1.1.1.1 f-secure.com
O1 - Hosts: 1.1.1.1 www.f-secure.com
O1 - Hosts: 1.1.1.1 ftp.f-secure.com
O1 - Hosts: 1.1.1.1 ftp.sophos.com
O1 - Hosts: 1.1.1.1 liveupdate.symantec.com
O1 - Hosts: 1.1.1.1 customer.symantec.com
O1 - Hosts: 1.1.1.1 dispatch.mcafee.com
O1 - Hosts: 1.1.1.1 download.mcafee.com
O1 - Hosts: 1.1.1.1 rads.mcafee.com
O1 - Hosts: 1.1.1.1 mast.mcafee.com
O1 - Hosts: 1.1.1.1 my-etrust.com
O1 - Hosts: 1.1.1.1 www.my-etrust.com
O1 - Hosts: 1.1.1.1 nai.com
O1 - Hosts: 1.1.1.1 www.nai.com
O1 - Hosts: 1.1.1.1 networkassociates.com
O1 - Hosts: 1.1.1.1 secure.nai.com
O1 - Hosts: 1.1.1.1 securityresponse.symantec.com
O1 - Hosts: 1.1.1.1 service1.symantec.com
O1 - Hosts: 1.1.1.1 sophos.com
O1 - Hosts: 1.1.1.1 www.sophos.com
O1 - Hosts: 1.1.1.1 support.microsoft.com
O1 - Hosts: 1.1.1.1 symantec.com
O1 - Hosts: 1.1.1.1 www.symantec.com
O1 - Hosts: 1.1.1.1 update.symantec.com
O1 - Hosts: 1.1.1.1 updates.symantec.com
O1 - Hosts: 1.1.1.1 us.mcafee.com
O1 - Hosts: 1.1.1.1 vil.nai.com
O1 - Hosts: 1.1.1.1 viruslist.com
O1 - Hosts: 1.1.1.1 www.viruslist.com
O1 - Hosts: 1.1.1.1 grisoft.com
O1 - Hosts: 1.1.1.1 www.grisoft.com
O1 - Hosts: 1.1.1.1 free.grisoft.com
O1 - Hosts: 1.1.1.1 trendmicro.com
O1 - Hosts: 1.1.1.1 housecall.trendmicro.com
O1 - Hosts: 1.1.1.1 www.trendmicro.com
O1 - Hosts: 1.1.1.1 pandasoftware.com
O1 - Hosts: 1.1.1.1 www.pandasoftware.com
O1 - Hosts: 1.1.1.1 usa.kaspersky.com
O1 - Hosts: 1.1.1.1 ewido.net
O1 - Hosts: 1.1.1.1 www.ewido.net
O1 - Hosts: 1.1.1.1 zonelabs.com
O1 - Hosts: 1.1.1.1 www.zonelabs.com
O1 - Hosts: 1.1.1.1 bitdefender.com
O1 - Hosts: 1.1.1.1 www.bitdefender.com
O1 - Hosts: 1.1.1.1 download.bitdefender.com
O1 - Hosts: 1.1.1.1 upgrade.bitdefender.com
O1 - Hosts: 1.1.1.1 spywareinfo.com
O1 - Hosts: 1.1.1.1 www.spywareinfo.com
O1 - Hosts: 1.1.1.1 merijn.org
O1 - Hosts: 1.1.1.1 www.merijn.org
O1 - Hosts: 1.1.1.1 sysinternals.com
O1 - Hosts: 1.1.1.1 www.sysinternals.com
O1 - Hosts: 1.1.1.1 onguardonline.gov
O1 - Hosts: 1.1.1.1 www.onguardonline.gov
O1 - Hosts: 1.1.1.1 avast.com
O1 - Hosts: 1.1.1.1 www.avast.com
O1 - Hosts: 1.1.1.1 safety.live.com
O1 - Hosts: 1.1.1.1 www.paretologic.com
O1 - Hosts: 1.1.1.1 paretologic.com
O1 - Hosts: 1.1.1.1 virusscan.jotti.org
O1 - Hosts: 1.1.1.1 services.google.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Norton Personal Firewall 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Personal Firewall 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [workflow] D:\installs\workflow.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: broadband medic.lnk = C:\Program Files\ntl\broadband medic\bin\matcli.exe
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by16fd.bay16....es/MsnPUpld.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Client IP-IPX - Unknown owner - -e,te-110-12-0000282, (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Logfile of HijackThis v1.99.1
Scan saved at 10:33:23, on 13/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\ntl\broadband medic\bin\mpbtn.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Documents and Settings\June\Desktop\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityrespo...r/fix_homepage/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O1 - Hosts: 1.1.1.1 f-secure.com
O1 - Hosts: 1.1.1.1 www.f-secure.com
O1 - Hosts: 1.1.1.1 ftp.f-secure.com
O1 - Hosts: 1.1.1.1 ftp.sophos.com
O1 - Hosts: 1.1.1.1 liveupdate.symantec.com
O1 - Hosts: 1.1.1.1 customer.symantec.com
O1 - Hosts: 1.1.1.1 dispatch.mcafee.com
O1 - Hosts: 1.1.1.1 download.mcafee.com
O1 - Hosts: 1.1.1.1 rads.mcafee.com
O1 - Hosts: 1.1.1.1 mast.mcafee.com
O1 - Hosts: 1.1.1.1 my-etrust.com
O1 - Hosts: 1.1.1.1 www.my-etrust.com
O1 - Hosts: 1.1.1.1 nai.com
O1 - Hosts: 1.1.1.1 www.nai.com
O1 - Hosts: 1.1.1.1 networkassociates.com
O1 - Hosts: 1.1.1.1 secure.nai.com
O1 - Hosts: 1.1.1.1 securityresponse.symantec.com
O1 - Hosts: 1.1.1.1 service1.symantec.com
O1 - Hosts: 1.1.1.1 sophos.com
O1 - Hosts: 1.1.1.1 www.sophos.com
O1 - Hosts: 1.1.1.1 support.microsoft.com
O1 - Hosts: 1.1.1.1 symantec.com
O1 - Hosts: 1.1.1.1 www.symantec.com
O1 - Hosts: 1.1.1.1 update.symantec.com
O1 - Hosts: 1.1.1.1 updates.symantec.com
O1 - Hosts: 1.1.1.1 us.mcafee.com
O1 - Hosts: 1.1.1.1 vil.nai.com
O1 - Hosts: 1.1.1.1 viruslist.com
O1 - Hosts: 1.1.1.1 www.viruslist.com
O1 - Hosts: 1.1.1.1 grisoft.com
O1 - Hosts: 1.1.1.1 www.grisoft.com
O1 - Hosts: 1.1.1.1 free.grisoft.com
O1 - Hosts: 1.1.1.1 trendmicro.com
O1 - Hosts: 1.1.1.1 housecall.trendmicro.com
O1 - Hosts: 1.1.1.1 www.trendmicro.com
O1 - Hosts: 1.1.1.1 pandasoftware.com
O1 - Hosts: 1.1.1.1 www.pandasoftware.com
O1 - Hosts: 1.1.1.1 usa.kaspersky.com
O1 - Hosts: 1.1.1.1 ewido.net
O1 - Hosts: 1.1.1.1 www.ewido.net
O1 - Hosts: 1.1.1.1 zonelabs.com
O1 - Hosts: 1.1.1.1 www.zonelabs.com
O1 - Hosts: 1.1.1.1 bitdefender.com
O1 - Hosts: 1.1.1.1 www.bitdefender.com
O1 - Hosts: 1.1.1.1 download.bitdefender.com
O1 - Hosts: 1.1.1.1 upgrade.bitdefender.com
O1 - Hosts: 1.1.1.1 spywareinfo.com
O1 - Hosts: 1.1.1.1 www.spywareinfo.com
O1 - Hosts: 1.1.1.1 merijn.org
O1 - Hosts: 1.1.1.1 www.merijn.org
O1 - Hosts: 1.1.1.1 sysinternals.com
O1 - Hosts: 1.1.1.1 www.sysinternals.com
O1 - Hosts: 1.1.1.1 onguardonline.gov
O1 - Hosts: 1.1.1.1 www.onguardonline.gov
O1 - Hosts: 1.1.1.1 avast.com
O1 - Hosts: 1.1.1.1 www.avast.com
O1 - Hosts: 1.1.1.1 safety.live.com
O1 - Hosts: 1.1.1.1 www.paretologic.com
O1 - Hosts: 1.1.1.1 paretologic.com
O1 - Hosts: 1.1.1.1 virusscan.jotti.org
O1 - Hosts: 1.1.1.1 services.google.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Norton Personal Firewall 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Personal Firewall 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [workflow] D:\installs\workflow.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: broadband medic.lnk = C:\Program Files\ntl\broadband medic\bin\matcli.exe
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by16fd.bay16....es/MsnPUpld.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Client IP-IPX - Unknown owner - -e,te-110-12-0000282, (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Logfile of HijackThis v1.99.1
Scan saved at 10:33:23, on 13/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\ntl\broadband medic\bin\mpbtn.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Documents and Settings\June\Desktop\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityrespo...r/fix_homepage/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O1 - Hosts: 1.1.1.1 f-secure.com
O1 - Hosts: 1.1.1.1 www.f-secure.com
O1 - Hosts: 1.1.1.1 ftp.f-secure.com
O1 - Hosts: 1.1.1.1 ftp.sophos.com
O1 - Hosts: 1.1.1.1 liveupdate.symantec.com
O1 - Hosts: 1.1.1.1 customer.symantec.com
O1 - Hosts: 1.1.1.1 dispatch.mcafee.com
O1 - Hosts: 1.1.1.1 download.mcafee.com
O1 - Hosts: 1.1.1.1 rads.mcafee.com
O1 - Hosts: 1.1.1.1 mast.mcafee.com
O1 - Hosts: 1.1.1.1 my-etrust.com
O1 - Hosts: 1.1.1.1 www.my-etrust.com
O1 - Hosts: 1.1.1.1 nai.com
O1 - Hosts: 1.1.1.1 www.nai.com
O1 - Hosts: 1.1.1.1 networkassociates.com
O1 - Hosts: 1.1.1.1 secure.nai.com
O1 - Hosts: 1.1.1.1 securityresponse.symantec.com
O1 - Hosts: 1.1.1.1 service1.symantec.com
O1 - Hosts: 1.1.1.1 sophos.com
O1 - Hosts: 1.1.1.1 www.sophos.com
O1 - Hosts: 1.1.1.1 support.microsoft.com
O1 - Hosts: 1.1.1.1 symantec.com
O1 - Hosts: 1.1.1.1 www.symantec.com
O1 - Hosts: 1.1.1.1 update.symantec.com
O1 - Hosts: 1.1.1.1 updates.symantec.com
O1 - Hosts: 1.1.1.1 us.mcafee.com
O1 - Hosts: 1.1.1.1 vil.nai.com
O1 - Hosts: 1.1.1.1 viruslist.com
O1 - Hosts: 1.1.1.1 www.viruslist.com
O1 - Hosts: 1.1.1.1 grisoft.com
O1 - Hosts: 1.1.1.1 www.grisoft.com
O1 - Hosts: 1.1.1.1 free.grisoft.com
O1 - Hosts: 1.1.1.1 trendmicro.com
O1 - Hosts: 1.1.1.1 housecall.trendmicro.com
O1 - Hosts: 1.1.1.1 www.trendmicro.com
O1 - Hosts: 1.1.1.1 pandasoftware.com
O1 - Hosts: 1.1.1.1 www.pandasoftware.com
O1 - Hosts: 1.1.1.1 usa.kaspersky.com
O1 - Hosts: 1.1.1.1 ewido.net
O1 - Hosts: 1.1.1.1 www.ewido.net
O1 - Hosts: 1.1.1.1 zonelabs.com
O1 - Hosts: 1.1.1.1 www.zonelabs.com
O1 - Hosts: 1.1.1.1 bitdefender.com
O1 - Hosts: 1.1.1.1 www.bitdefender.com
O1 - Hosts: 1.1.1.1 download.bitdefender.com
O1 - Hosts: 1.1.1.1 upgrade.bitdefender.com
O1 - Hosts: 1.1.1.1 spywareinfo.com
O1 - Hosts: 1.1.1.1 www.spywareinfo.com
O1 - Hosts: 1.1.1.1 merijn.org
O1 - Hosts: 1.1.1.1 www.merijn.org
O1 - Hosts: 1.1.1.1 sysinternals.com
O1 - Hosts: 1.1.1.1 www.sysinternals.com
O1 - Hosts: 1.1.1.1 onguardonline.gov
O1 - Hosts: 1.1.1.1 www.onguardonline.gov
O1 - Hosts: 1.1.1.1 avast.com
O1 - Hosts: 1.1.1.1 www.avast.com
O1 - Hosts: 1.1.1.1 safety.live.com
O1 - Hosts: 1.1.1.1 www.paretologic.com
O1 - Hosts: 1.1.1.1 paretologic.com
O1 - Hosts: 1.1.1.1 virusscan.jotti.org
O1 - Hosts: 1.1.1.1 services.google.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Norton Personal Firewall 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Personal Firewall 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [workflow] D:\installs\workflow.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: broadband medic.lnk = C:\Program Files\ntl\broadband medic\bin\matcli.exe
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by16fd.bay16....es/MsnPUpld.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Client IP-IPX - Unknown owner - -e,te-110-12-0000282, (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SND

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