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Baseline_Pooter Trouble - HaxDoor variant?


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34 replies to this topic

#1 AbbyE

AbbyE

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Posted 26 February 2007 - 06:15 AM

:blink: Hello,
I have a Sony Vaio running Windows XP SP2. In the last couple of months, I have added a gig of ram, installed a cheap soundcard (SoundBlaster Audigy), and a cheap HP printer. I also upgraded some software and changed security providers. I have several different issues I need to troubleshoot that may or may not be related to each other...

Explorer can take anywhere from 2-10 minutes to load when opened after I’m online (dial-up). When I click on the ‘e’, the pointer becomes a small hourglass for a sec, and then goes back to arrow, and no window opens. During this time, no other program can be started, either. The computer behaves like the processor is maxed, like it has nothing left to run anything else with. It’s not frozen… I can, for instance, click on freecell, or any other program, or try the ‘e’ again….nothing. Up to 10 min later, suddenly freecell, and 2 copies of explorer will open and begin to load (and anything else I clicked on). This happens *always the first time I get online after a re-boot, and *usually (but it seems for shorter times) when I get online after that. Once in a while, it loads right away in its usual (too slow) manner. It loads quickly to a blank page when offline.
I first tried upgrading to IE7 because I had updated my McAfee and thought that might be an issue… No difference so I threw out McAfee (They ticked me off when they tried to get me to buy more of their products with the update), and downloaded a free trial of Windows Live One Care. Then I got rid of that and installed Norton Internet Security2006 (then updated) and plan on keeping it. None of this seemed to help…Explorer also freezes quite often. The error log says both ‘Faulting’ and ‘Hanging’ application…about 50/50. Either way it freezes and shuts down…8 times during the last 24 hours. My daughter upgraded to Messenger 8 around the same time all this started happening, and I came across some references online to ‘Windows Live Login’ (or something like that) causing problems for a few people…so this *may be a software issue…but it sure seems ‘virus like’.
Three times the computer has suddenly shut down and rebooted. I get the ‘recovered from serious error’ message with a link to an explanation about a driver that may not be compatible with Windows and asks if I have installed new hardware (which I have)…BUT … When I clicked on the error in the ‘event viewer’, the link is to a page listing different things that can cause that type of error. One example was for HaxDoor virus, " The HaxDoor virus may cause a "STOP 0x00000050" or "STOP 0x0000008e" error message" [http://support.micro...b/903251/en-us], which was the closest match for my error code, but I can’t find any evidence of it or any other variant….. I saved a copy of the ‘event properties’, in case it is useful...

_______________________________________________________________________________
Date: 2/9/2007 Source: System Error
Time: 2:18:28 AM Category: (102)
Type: Error Event ID: 1003
User: N/A
Computer: VALUED-ECECF7F4

Description
"Error code 1000008e, parameter1 c0000092, parameter2 f79b0ece,
parameter3 f12fc4a0, parameter4 00000000."

For more information, see Help and Support Center at
http://go.microsoft....link/events.asp

Data: Bytes


0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 38 1000008
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 39 32 2c 20 000092,
0038: 66 37 39 62 30 65 63 65 f79b0ece
0040: 2c 20 66 31 32 66 63 34 , f12fc4
0048: 61 30 2c 20 30 30 30 30 a0, 0000
0050: 30 30 30 30 0000
___________________________________________________________________________

One other thing, Ctrl/Alt/Del no longer does anything…somewhere in there I lost the Task Manager. Very anoying ...I would love to get a look at it while Explorer is trying to load....(I don't know of any other way to open it).

I completed all the steps in the ‘self-help’ post. Spybot, Adaware, then AVGas in SafeMode, again in normal mode after reboot , then ATF cleaner. I disabled System Restore to clear it out then turned it back on (and set a new restore point, since I’m engaging in such risky self help). I even renamed HJT to ‘analyse.exe’ and ran it again. I still seem to have something…. HJT tried to fix the line: “R3 - URLSearchHook: (no name) - 3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)” , but when I ran HJT again it was still there…..
No change in Explorer’s behavior and still no Task Manager. I hope all the above is helpful info (not way too much info)…and I am truly grateful to anyone who volunteers their time to help me…Thank You!

Here is HJT and both AVGas scans…(I saved spybot and adaware if needed)


__________________________________________________________________
Logfile of HijackThis v1.99.1
Scan saved at 8:58:49 PM, on 2/25/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
D:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Updater.exe
D:\Program Files\Micro Innovations\Wireless Keyboard & Optical Mouse\mouse32a.exe
D:\Program Files\Micro Innovations\Wireless Keyboard & Optical Mouse\kbdap32a.exe
D:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\Rundll32.exe
D:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
D:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\CallWave\IAM.exe
D:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
D:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Documents and Settings\Michael Evans\Desktop\analyse.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpHost.exe
C:\WINDOWS\system32\NOTEPAD.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SE...S01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msnbc.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SE...S01?FORM=TOOLBR
R3 - URLSearchHook: (no name) - 3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - D:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: MSN Search Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - D:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [iRiver Updater] \Updater.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] D:\Program Files\Micro Innovations\Wireless Keyboard & Optical Mouse\mouse32a.exe
O4 - HKLM\..\Run: [OFFICEKB] D:\Program Files\Micro Innovations\Wireless Keyboard & Optical Mouse\kbdap32a.exe
O4 - HKLM\..\Run: [HP Software Update] D:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [CTSysVol] D:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [WinampAgent] D:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Creative Detector] D:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: CallWave.lnk = C:\Program Files\CallWave\IAM.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = D:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = D:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-us\bin\WindowsSearch.exe
O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O15 - Trusted Zone: www.passport.com
O15 - Trusted Zone: www.passport.net
O15 - Trusted Zone: www.windowsonecare.com
O16 - DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} (VaioInfo.CMClass) - http://esupport.sony.com/VaioInfo.CAB
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/...UI.cab40641.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by113fd.bay11...es/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1155683638312
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave....DL_DownLoad.CAB
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} (MsnMusicAx Class) - http://entimg.msn.co...snmusax3718.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by101fd.bay10...ex/HMAtchmt.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{5BCCAAEA-663F-4CE0-A261-EDA40D1CB681}: NameServer = 205.152.37.23 205.152.132.23
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - D:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - D:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: HistorySweepService - Unknown owner - C:\Program Files\HistorySweep\HSSvc.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - D:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\sv_httpd.exe" /Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP (file missing)
O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe (file missing)




Run in SafeMode:
---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 9:14:57 AM 2/25/2007

+ Scan result:



HKLM\SOFTWARE\180solutions -> Adware.180Solutions : Cleaned with backup (quarantined).
C:\WINDOWS\system32\MoreResultsSetup.dll -> Adware.BargainBuddy : Cleaned with backup (quarantined).
C:\WINDOWS\system32\msbb321.dll -> Adware.BargainBuddy : Cleaned with backup (quarantined).
HKLM\SOFTWARE\Dbi -> Adware.BetterInternet : Cleaned with backup (quarantined).
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@2o7[2].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael evans@reciperewards.aavalue[1].txt -> TrackingCookie.Aavalue : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael evans@admarketplace[2].txt -> TrackingCookie.Admarketplace : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@www.burstbeacon[2].txt -> TrackingCookie.Burstbeacon : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@burstnet[2].txt -> TrackingCookie.Burstnet : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@www.burstnet[2].txt -> TrackingCookie.Burstnet : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael evans@ad1.clickhype[1].txt -> TrackingCookie.Clickhype : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael evans@cz4.clickzs[2].txt -> TrackingCookie.Clickzs : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@cz3.clickzs[2].txt -> TrackingCookie.Clickzs : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael evans@com[1].txt -> TrackingCookie.Com : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael evans@enhance[2].txt -> TrackingCookie.Enhance : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael evans@sec1.liveperson[2].txt -> TrackingCookie.Liveperson : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael evans@image.masterstats[1].txt -> TrackingCookie.Masterstats : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@www.myaffiliateprogram[1].txt -> TrackingCookie.Myaffiliateprogram : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@data2.perf.overture[2].txt -> TrackingCookie.Overture : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@data3.perf.overture[1].txt -> TrackingCookie.Overture : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@adopt.specificclick[2].txt -> TrackingCookie.Specificclick : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@anat.tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael evans@login.tracking101[1].txt -> TrackingCookie.Tracking101 : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@zedo[1].txt -> TrackingCookie.Zedo : Cleaned.


::Report end

___________________________________________________________________
Again after reboot in normal mode:
---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 10:02:08 AM 2/25/2007

+ Scan result:



C:\System Volume Information\_restore{543848E5-A971-4387-BA47-9852573A650F}\RP11\A0005518.dll -> Adware.BargainBuddy : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{543848E5-A971-4387-BA47-9852573A650F}\RP11\A0005519.dll -> Adware.BargainBuddy : Cleaned with backup (quarantined).


::Report end

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#2 LDTate

LDTate

    Forum God

  • Root Admin
  • 57,164 posts

Posted 02 March 2007 - 05:18 PM

Hello and Welcome to the forum.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.


With AVG Anti-Spyware, if you click on the Infections icon, then it will show you all the items in Quarrantine and you can remove them that way. Just click Select All then Remove Finally



Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SE...S01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msnbc.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SE...S01?FORM=TOOLBR
R3 - URLSearchHook: (no name) - 3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

Close ALL windows and browsers except HijackThis and click "Fix checked"



Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.


If you're still getting this:

after I’m online (dial-up). When I click on the ‘e’, the pointer becomes a small hourglass for a sec, and then goes back to arrow, and no window opens.

I suggest you do this:

Uninstall Internet Explorer 7 to return to Internet Explorer 6 on Windows XP

Click "Start," and then click "Control Panel."
Click "Add or Remove Programs."
Check "Show Updates" at the top of the dialog box.
Scroll down the list and highlight the version of Internet Explorer 7 that you are running, and then click "Change/Remove."

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#3 AbbyE

AbbyE

    New Member

  • Authentic Member
  • Pip
  • 18 posts

Posted 04 March 2007 - 09:54 AM

Hi, thank you so much for your response! I'm sorry my reply has taken so long, One of my kids is sick and I had to take her for a marathon Dr's apt...two days in a row.
I double checked to make sure, but "Hide file extensions..." and "Hide protected...." were already cleared and "Show hidden files..." already selected. (I hated Windows treating me like an idiot...Whether I am or not is totally irrelevant.)

--------------------------------------
Speaking of being an idiot...I need to explain something I did while I was attempting self-help...
At some point after getting this computer, it became partitioned (Basic NTFS) and I have no idea how, or when it happened. 'C'(system) 13.97 GB, 'D' 92.81 GB, and a third (no drive letter) labeled 'EISA Configuration', 5.01 GB.
(I tried to get it un-partitioned while being repaired, but my local Tech place had misplaced their software, so I am still stuck with a tiny system drive) I downloaded and installed HJT, AdAware, Spybot, and AVGes to the 'D' drive because it has considerably more room. After reading more information on this site and on MajorGeeks, I discovered they should be on the system drive (duh...). HJT was easy, just uninstalled and reinstalled on c. I don't remember exactly what I did but AVG wouldn't uninstall...I got frustrated with the whole thing (it was 3 am), moved the .dll file preventing it to outside the folder and dumped the rest the old fashioned way (and now I'm stuck with the .dlls in d\program files). After I read your post, it hit me it's going to be a bit difficult to throw out the Quarantine...unless I already did with the rest of the folder, which I seriously doubt. Um...any suggestions (sorry, I bet that didn't help...!!)?
After I re-installed AVGes on 'C', I ran it again (safe mode then again in normal). I'll add the logs below, just in case you need to see them.

--------------------------------------
Here is what I deleted on my own (I read the HJT tutorial on MG) It's set to save backups, should I delete them and ‘un select’ that?)
HJT fix--
R3 - URLSearchHook: (no name) - 3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [WinampAgent] D:\Program Files\Winamp\winampa.exe
O15 - Trusted Zone: www.passport.com
O15 - Trusted Zone: www.windowsonecare.com
O15 - Trusted Zone: www.passport.net
O23 - Service: HistorySweepService - Unknown owner - C:\Program Files\HistorySweep\HSSvc.exe (file missing)

---------------------------------------
About this... R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msnbc.msn.com/
My homepage is set to msnbc.com intentionally. It didn't delete because Norton is protecting it from being changed. Do you want me to stop the protection in Norton and delete? (I would want msnbc back unless there is a good reason not to)
---------------------------------------
Before you responded, I downloaded (*but did not install*) ShowNew and GetRunKey as suggested on MajorGeeks 'Read and run me first' page. They are in C:\MGTools\ShowNew and C:\MGTools\GetRunKey - should I keep or delete?
---------------------------------------
Computer behavior- Explorer is freezing less often, but otherwise no change. Something I forgot to mention before is after I get online and explorer loads, it says I'm offline and the 'connect' window pops up. The 'work offline' option keeps reselecting itself. Every time a program that accesses the internet is started, like error reporting to Microsoft, again the 'connect' window pops up. I tried setting up a new connection with wizard, but it didn't fix the problem, so I am assuming it is another symptom.
Also, I found a folder I don't recognize labeled 'Identities' in C:\Documents and Settings\Administrator\Application Data. It contains a folder labeled {A0EB96B4-D697-412f-A8cc-OF35CA1EB84A} and says it's empty...
As for uninstalling Explorer 7, I'm not sure how… In add/remove programs I see "Windows Internet Explorer 7", and under that is "Windows Internet Explorer 7 - Software Updates" with sub-menu "Security Update for Windows Internet Explorer 7". Should I uninstall all of that?

Thanks for all your help!!
AbbyE
_______________________________________________________________________
New logs:

Logfile of HijackThis v1.99.1
Scan saved at 2:37:33 PM, on 3/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
D:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Updater.exe
D:\Program Files\Micro Innovations\Wireless Keyboard & Optical Mouse\mouse32a.exe
D:\Program Files\Micro Innovations\Wireless Keyboard & Optical Mouse\kbdap32a.exe
D:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\Rundll32.exe
D:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\CallWave\IAM.exe
D:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
D:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
D:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\HijackThis\analyse.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msnbc.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R3 - URLSearchHook: (no name) - 3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - D:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: MSN Search Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - D:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [iRiver Updater] \Updater.exe
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] D:\Program Files\Micro Innovations\Wireless Keyboard & Optical Mouse\mouse32a.exe
O4 - HKLM\..\Run: [OFFICEKB] D:\Program Files\Micro Innovations\Wireless Keyboard & Optical Mouse\kbdap32a.exe
O4 - HKLM\..\Run: [HP Software Update] D:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [CTSysVol] D:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Creative Detector] D:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: CallWave.lnk = C:\Program Files\CallWave\IAM.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = D:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = D:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-us\bin\WindowsSearch.exe
O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} (VaioInfo.CMClass) - http://esupport.sony.com/VaioInfo.CAB
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/...UI.cab40641.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by113fd.bay11...es/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1155683638312
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave....DL_DownLoad.CAB
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} (MsnMusicAx Class) - http://entimg.msn.co...snmusax3718.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by101fd.bay10...ex/HMAtchmt.ocx
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - D:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - D:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - D:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\sv_httpd.exe" /Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP (file missing)
O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe (file missing)

______________________________________________________________________________________________________________________________
IN SAFEMODE (after move to system drive):

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 3:51:35 AM 3/3/2007

+ Scan result:



C:\Documents and Settings\Michael Evans\Cookies\michael_evans@2o7[2].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@paypal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@adbrite[2].txt -> TrackingCookie.Adbrite : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@adopt.euroclick[2].txt -> TrackingCookie.Euroclick : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@fastclick[2].txt -> TrackingCookie.Fastclick : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@ads.pointroll[2].txt -> TrackingCookie.Pointroll : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@questionmarket[2].txt -> TrackingCookie.Questionmarket : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@realmedia[1].txt -> TrackingCookie.Realmedia : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@revsci[1].txt -> TrackingCookie.Revsci : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@edge.ru4[1].txt -> TrackingCookie.Ru4 : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@adopt.specificclick[1].txt -> TrackingCookie.Specificclick : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@specificclick[1].txt -> TrackingCookie.Specificclick : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@tacoda[2].txt -> TrackingCookie.Tacoda : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@trafficmp[2].txt -> TrackingCookie.Trafficmp : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@a.tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned.
C:\Documents and Settings\Michael Evans\Cookies\michael_evans@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned.


::Report end

____________________________________________________________________________________________________________________________
AGAIN AFTER REBOOT:

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 4:42:40 AM 3/3/2007

+ Scan result:



Nothing found.



::Report end

#4 LDTate

LDTate

    Forum God

  • Root Admin
  • 57,164 posts

Posted 04 March 2007 - 10:24 AM

I tried to get it un-partitioned while being repaired

The only way I know of to do that is a total repartition and re-install. You would loose everything.

(I read the HJT tutorial on MG) It's set to save backups, should I delete them and ‘un select’ that?)


Not yet.

My homepage is set to msnbc.com intentionally.

No problem. You can keep it that way.

I downloaded (*but did not install*) ShowNew and GetRunKey as suggested on MajorGeeks 'Read and run me first' page. They are in C:\MGTools\ShowNew and C:\MGTools\GetRunKey - should I keep or delete?


I don't know what those are for. Something they use with their fixes.

Explorer is freezing less often, but otherwise no change. Something I forgot to mention before is after I get online and explorer loads, it says I'm offline and the 'connect' window pops up.
That could be your ISP, the phone line or the modem card itself.

C:\Documents and Settings\Administrator\Application Data. It contains a folder labeled {A0EB96B4-D697-412f-A8cc-OF35CA1EB84A}
I think I'd leave that alone.

As for uninstalling Explorer 7, I'm not sure how

I think if you follow what I posted it will take care of it:

Click "Start," and then click "Control Panel."
Click "Add or Remove Programs."
Check "Show Updates" at the top of the dialog box.
Scroll down the list and highlight the version of Internet Explorer 7 that you are running, and then click "Change/Remove."

I see this one is still there.
R3 - URLSearchHook: (no name) - 3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)

Do you use iRiver?
iRiver Music Manager

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#5 AbbyE

AbbyE

    New Member

  • Authentic Member
  • Pip
  • 18 posts

Posted 04 March 2007 - 03:17 PM

ShowNew and GetRun Key were supposed to help find hidden files... The eason I mentioned the 'connect' issue is because it started happening around the same time. I'll uninstall IE7 in a few min. I think these problems started with Explorer 6, I'm fairly sure that was why I went ahead and upgraded. My daughter has an IRiver....

#6 LDTate

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Posted 04 March 2007 - 03:36 PM

Backup Your Registry with ERUNT
  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.
Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe




Download Registrar Registry Manager from here:
http://www.resplende...oad/reglite.exe

Put it in its own folder. You may want to keep this program. It is an excellent free, registry editor.

Copy and paste the follow text into the address bar, then hit 'Go':
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks

In the pane on the right are the values associated with that key.
We want to remove this one -> {5D60FF48-95BE-4956-B4C6-6BB168A70310}

Right click on it, and select delete.
If you get a confirmation question, respond OK then close out the program.

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#7 AbbyE

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Posted 04 March 2007 - 05:01 PM

Back to Explorer 6, did the back up, and deleted that key. Then I rebooted, got online, then ran HJT. The 'R-3' entry is gone, but Explorer took 8 min. to load. Still no Task Manager

#8 LDTate

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Posted 04 March 2007 - 05:06 PM

Open Notepad
Copy and paste the code that is within the following code box into notepad


Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"DisableTaskMgr"=dword:00000000


Save this to your desktop as fixtm.reg
Make sure the save as type is set to "all files"

Close notepad and double click on the fixtm.reg icon on your desktop.

This should correct your problem with Task Manager.

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#9 AbbyE

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Posted 04 March 2007 - 05:15 PM

Done-still no tsk mng...do I need to reboot first?

#10 LDTate

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Posted 04 March 2007 - 05:16 PM

Done-still no tsk mng...do I need to reboot first?

Yes. I hope that works :thumbup:

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#11 AbbyE

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Posted 04 March 2007 - 05:27 PM

Done, Explorer took 2 min to load this time, still no 'ctrl, alt, del'. I don't know of any other way to open Task Manager...

#12 LDTate

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Posted 04 March 2007 - 05:29 PM

You can use windows sfc (system file checker) You'd need your XP CD to make this work.
Click Start> Run> type sfc /scannow Note the space.
(Note that there is a space between sfc and /scannow)

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#13 AbbyE

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Posted 04 March 2007 - 05:31 PM

I don't have a windowsXP cd, computer came without one...Microsoft has confirmed my copy is legal...Got the computer on ebay

#14 LDTate

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Posted 04 March 2007 - 05:35 PM

Click Start, Run, type gpedit.msc and click OK.
Navigate to this branch:
User Configuration / Administrative Templates / System / Ctrl+Alt+Delete Options / Remove Task Manager

Double-click the Remove Task Manager option.
Set the policy to Not Configured.

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#15 AbbyE

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Posted 04 March 2007 - 05:41 PM

error..."Windows cannot find 'gpedit.msc' Moke sure you typed the name right...."

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