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Desperate: No Internet Connectivity Anymore


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47 replies to this topic

#31 LDTate

LDTate

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Posted 25 February 2007 - 04:30 PM

We should finish the fix before we worry about the rest.

Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = %3clocal%3e:80
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O16 - DPF: {511073AD-BE56-4D43-AE68-93390514385E} (TechToolsActivex.TechTools) - hcp://system/TechTools.CAB

Close ALL windows and browsers except HijackThis and click "Fix checked"



Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.

The forum is run by volunteers who donate their time and expertise.

Want to help others? Join the ClassRoom and learn how.

Logs will be closed if you haven't replied within 3 days

 

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#32 ldscjpcat

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Posted 25 February 2007 - 07:47 PM

Will run HJT again. Had to go out briefly. In the meantime, I did run f-secure. Only found a single tracking cooke.

From f-secure:

Scanning Report
Sunday, February 25, 2007 17:34:26 - 20:28:07
Computer name: STUDY
Scanning type: Scan system for viruses, rootkits, spyware
Target: C:\ H:\


--------------------------------------------------------------------------------

Result: 1 malware found
Tracking Cookie (spyware)
System (Disinfected)

--------------------------------------------------------------------------------

Statistics
Scanned:
Files: 79726
System: 7272
Not scanned: 2
Actions:
Disinfected: 1
Renamed: 0
Deleted: 0
None: 0
Submitted: 0
Files not scanned:
C:\PAGEFILE.SYS
C:\WINNT\SYSTEM32\CONFIG\DEFAULT

--------------------------------------------------------------------------------

Options
Scanning engines:
F-Secure Libra: 2.4.2, 2007-02-24
F-Secure AVP: 7.0.171, 2007-02-25
F-Secure Orion: 1.2.37, 2007-02-25
F-Secure Blacklight: 1.0.53, 0000-00-00
F-Secure Draco: 1.0.35, 0260-02-44
F-Secure Pegasus: 1.19.0, 2007-01-21
Scanning options:
Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML ZIP XXX
Use Advanced heuristics

Had to run Fixwareout a few days ago, so ran just in case:

Fixwareout Last edited 2/11/2007
Post this report in the forums please
...
»»»»»Prerun check

»»»»» System restarted

»»»»» Postrun check
HKLM\SOFTWARE\~\Winlogon\ "system"=""
....
....
»»»»» Misc files.
....
»»»»» Checking for older varients.
....

Search five digit cs, dm, kd, jb, other, files.
The following files NEED TO BE SUBMITTED to one of the following URL'S for further inspection.



Click browse, find the file then click submit.
http://www.virustota...h/index_en.html
Or http://virusscan.jotti.org/

»»»»» Other
C:\WINNT\Temp\kdtcz.ren 63483 08/04/2004



»»»»» Current runs
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SpySweeper"="\"C:\\Program Files\\Webroot\\Spy Sweeper\\SpySweeperUI.exe\" /startintray"
"AVP"="\"C:\\Program Files\\Kaspersky Lab\\Kaspersky Internet Security 6.0\\avp.exe\""
"MSConfig"="C:\\WINNT\\PCHealth\\HelpCtr\\Binaries\\MSConfig.exe /auto"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\\WINNT\\system32\\ctfmon.exe"
"swg"="\"C:\\Program Files\\Google\\GoogleToolbarNotifier\\1.2.1128.5462\\GoogleToolbarNotifier.exe\""
....
Hosts file was reset, If you use a custom hosts file please replace it
»»»»» End report »»»»»

Will posy new HJT log shortly

#33 LDTate

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Posted 25 February 2007 - 07:50 PM

We should finish the fix before we worry about the rest.

Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = %3clocal%3e:80
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O16 - DPF: {511073AD-BE56-4D43-AE68-93390514385E} (TechToolsActivex.TechTools) - hcp://system/TechTools.CAB

Close ALL windows and browsers except HijackThis and click "Fix checked"



Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.

The forum is run by volunteers who donate their time and expertise.

Want to help others? Join the ClassRoom and learn how.

Logs will be closed if you haven't replied within 3 days

 

If you would like to paypal.gif for the help you received.
 

Proud graduate of TC/WTT Classroom

 


#34 ldscjpcat

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Posted 25 February 2007 - 08:13 PM

Ran HJT. Three of the four values you mentioned were present:

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = %3clocal%3e:80
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O16 - DPF: {511073AD-BE56-4D43-AE68-93390514385E} (TechToolsActivex.TechTools) - hcp://system/TechTools.CAB

Checked and fixed. Below is the log. For some reason I am suspicious. IE still doesn't work- but Firefox does. Start up was slow at first. There was a reported attempt to change my search page to one of the "go.micorosoft" pages listed in the log below example:http://go.microsoft.com/fwlink/?LinkId=69157
).

HJT Log:

Logfile of HijackThis v1.99.1
Scan saved at 9:01:18 PM, on 2/25/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\LEXPPS.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\WINNT\system32\CTsvcCDA.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Binn\sqlservr.exe
C:\PROGRA~1\NORTON~2\NORTON~3\NPROTECT.EXE
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\PROGRA~1\NORTON~2\NORTON~3\SPEEDD~1\NOPDB.EXE
C:\WINNT\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINNT\system32\MsPMSPSv.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
c:\program files\pinnacle\shared files\programs\mediaserver\pmshost.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\WINNT\system32\wuauclt.exe
C:\WINNT\System32\svchost.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/?ok
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: PopKiller Class - {9A23B8A4-C6C9-4A68-8FA6-5F905DC8FF80} - C:\Program Files\Windows & Internet Washer\PKExt.dll
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINNT\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\RunOnce: [WIAWizardMenu] "RUNDLL32.EXE" C:\WINNT\system32\sti_ci.dll,WiaCreateWizardMenu
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe"
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\ie_banner_deny.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\scieplugin.dll
O9 - Extra button: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Program Files\Altova\XMLSPY2004\spy.htm
O9 - Extra 'Tools' menuitem: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Program Files\Altova\XMLSPY2004\spy.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Windows & Internet Washer - {4A0EF50C-6A4A-4b30-84D8-53D5BC95C043} - C:\Program Files\Windows & Internet Washer\cseraser.exe (HKCU)
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative....026/CTSUEng.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlm.tools.aka...vex-2.2.0.5.cab
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.micr...ActiveX/odc.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symant...ex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1123986943500
O16 - DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} (RunExeActiveX.RunExe) - hcp://system/RunExeActiveX.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/s...nfo/webscan.cab
O16 - DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} (StartFirstControl.CheckFirst) - hcp://system/StartFirstControl.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-sec...m/ols/fscax.cab
O16 - DPF: {A7ECD556-D6F6-4F41-8C6B-14AB246801A0} (Secure Delivery) - http://kdx.kontiki.c...ient403/kdx.cab
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) - https://a248.e.akama...ol/SymDlBrg.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.mac...ash/swflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://disa.webex.c...bex/ieatgpc.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative....15028/CTPID.cab
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
O20 - Winlogon Notify: klogon - C:\WINNT\system32\klogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINNT\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINNT\SYSTEM32\WRLogonNTF.dll
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINNT\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINNT\system32\ati2sgag.exe
O23 - Service: Kaspersky Internet Security 6.0 (AVP) - Unknown owner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe" -r (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINNT\system32\CTsvcCDA.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE
O23 - Service: MSSQL$PINNACLESYS - Unknown owner - C:\Program Files\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Binn\sqlservr.exe" -sPINNACLESYS (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~3\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE (file missing)
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: Pinnacle Systems Media Service (PinnacleSys.MediaServer) - Pinnacle Systems - c:\program files\pinnacle\shared files\programs\mediaserver\pmshost.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe
O23 - Service: Retrospect Helper - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\rthlpsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file missing)
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~3\SPEEDD~1\NOPDB.EXE
O23 - Service: SQLAgent$PINNACLESYS - Unknown owner - C:\Program Files\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Binn\sqlagent.EXE" -i PINNACLESYS (file missing)
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe

#35 LDTate

LDTate

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Posted 25 February 2007 - 08:25 PM

Lets remove items that aren't needed at startup.

Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe"
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlm.tools.aka...vex-2.2.0.5.cab
O16 - DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} (RunExeActiveX.RunExe) - hcp://system/RunExeActiveX.CAB
O16 - DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} (StartFirstControl.CheckFirst) - hcp://system/StartFirstControl.CAB
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://disa.webex.c...bex/ieatgpc.cab
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

Close ALL windows and browsers except HijackThis and click "Fix checked"

Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.

The forum is run by volunteers who donate their time and expertise.

Want to help others? Join the ClassRoom and learn how.

Logs will be closed if you haven't replied within 3 days

 

If you would like to paypal.gif for the help you received.
 

Proud graduate of TC/WTT Classroom

 


#36 ldscjpcat

ldscjpcat

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  • 55 posts

Posted 25 February 2007 - 08:52 PM

Rebooted and ran HJT. Log below. Long start up. Went into Safe Mode. MSCONFIG also came up when I went into boot normal. IE still does not work.

Logfile of HijackThis v1.99.1
Scan saved at 9:47:35 PM, on 2/25/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\LEXPPS.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe
C:\WINNT\system32\CTsvcCDA.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Binn\sqlservr.exe
C:\PROGRA~1\NORTON~2\NORTON~3\NPROTECT.EXE
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\PROGRA~1\NORTON~2\NORTON~3\SPEEDD~1\NOPDB.EXE
C:\WINNT\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINNT\system32\MsPMSPSv.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
c:\program files\pinnacle\shared files\programs\mediaserver\pmshost.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\WINNT\system32\wuauclt.exe
C:\WINNT\System32\svchost.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/?ok
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: PopKiller Class - {9A23B8A4-C6C9-4A68-8FA6-5F905DC8FF80} - C:\Program Files\Windows & Internet Washer\PKExt.dll
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe"
O4 - HKLM\..\Run: [MSConfig] "C:\WINNT\PCHealth\HelpCtr\Binaries\MSConfig.exe" /auto
O4 - HKLM\..\RunOnce: [WIAWizardMenu] "RUNDLL32.EXE" C:\WINNT\system32\sti_ci.dll,WiaCreateWizardMenu
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\ie_banner_deny.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\scieplugin.dll
O9 - Extra button: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Program Files\Altova\XMLSPY2004\spy.htm
O9 - Extra 'Tools' menuitem: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Program Files\Altova\XMLSPY2004\spy.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Windows & Internet Washer - {4A0EF50C-6A4A-4b30-84D8-53D5BC95C043} - C:\Program Files\Windows & Internet Washer\cseraser.exe (HKCU)
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative....026/CTSUEng.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.micr...ActiveX/odc.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symant...ex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1123986943500
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/s...nfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-sec...m/ols/fscax.cab
O16 - DPF: {A7ECD556-D6F6-4F41-8C6B-14AB246801A0} (Secure Delivery) - http://kdx.kontiki.c...ient403/kdx.cab
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) - https://a248.e.akama...ol/SymDlBrg.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.mac...ash/swflash.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative....15028/CTPID.cab
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
O20 - Winlogon Notify: klogon - C:\WINNT\system32\klogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINNT\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINNT\SYSTEM32\WRLogonNTF.dll
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINNT\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINNT\system32\ati2sgag.exe
O23 - Service: Kaspersky Internet Security 6.0 (AVP) - Unknown owner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe" -r (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINNT\system32\CTsvcCDA.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE
O23 - Service: MSSQL$PINNACLESYS - Unknown owner - C:\Program Files\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Binn\sqlservr.exe" -sPINNACLESYS (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~3\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE (file missing)
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: Pinnacle Systems Media Service (PinnacleSys.MediaServer) - Pinnacle Systems - c:\program files\pinnacle\shared files\programs\mediaserver\pmshost.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe
O23 - Service: Retrospect Helper - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\rthlpsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file missing)
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~3\SPEEDD~1\NOPDB.EXE
O23 - Service: SQLAgent$PINNACLESYS - Unknown owner - C:\Program Files\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Binn\sqlagent.EXE" -i PINNACLESYS (file missing)
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe

#37 LDTate

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Posted 25 February 2007 - 08:54 PM

Open notepad and copy and paste next bold in it:

regedit /e startup.txt "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg"
start notepad startup.txt


Save this as look.bat , choose to save as *all files and place it on your desktop.
This is how the batch must look after you created it: Posted Image
Doubleclick on look.bat and post the contents of it in your next reply

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#38 ldscjpcat

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Posted 25 February 2007 - 09:06 PM

Here it is: Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="" "hkey"="HKLM" "command"="" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\AdaptecDirectCD] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="DirectCD" "hkey"="HKLM" "command"="\"C:\\Program Files\\Roxio\\Easy CD Creator 5\\DirectCD\\DirectCD.exe\"" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\ADUserMon] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="ADUserMon" "hkey"="HKLM" "command"="\"C:\\Program Files\\Iomega\\AutoDisk\\ADUserMon.exe\"" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\ATIPTA] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="atiptaxx" "hkey"="HKLM" "command"="\"C:\\Program Files\\ATI Technologies\\ATI Control Panel\\atiptaxx.exe\"" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Babylon Client] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="Babylon" "hkey"="HKLM" "command"="\"C:\\Program Files\\Babylon\\Babylon.exe\" -AutoStart" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\ccApp] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="ccApp" "hkey"="HKLM" "command"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\"" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\CTHelper] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="CTHELPER" "hkey"="HKLM" "command"="CTHELPER.EXE" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Dell AIO Printer A960] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="dlbfbmgr" "hkey"="HKLM" "command"="\"C:\\Program Files\\Dell AIO Printer A960\\dlbfbmgr.exe\"" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Deskup] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="deskup" "hkey"="HKLM" "command"="\"C:\\Program Files\\Iomega\\DriveIcons\\deskup.exe\" /IMGSTART" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\GWMDMMSG] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="GWMDMMSG" "hkey"="HKLM" "command"="GWMDMMSG.exe" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\GWMDMpi] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="GWMDMpi" "hkey"="HKLM" "command"="C:\\WINNT\\GWMDMpi.exe" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Iomega Drive Icons] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="ImgIcon" "hkey"="HKLM" "command"="\"C:\\Program Files\\Iomega\\DriveIcons\\ImgIcon.exe\"" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\iTunesHelper] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="iTunesHelper" "hkey"="HKLM" "command"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\"" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\IW_Drop_Icon] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="iwctrl" "hkey"="HKCU" "command"="\"C:\\Program Files\\Pinnacle\\InstantCDDVD\\InstantWrite\\iwctrl.exe\" /DropDisc" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Jet Detection] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="ADGJDet" "hkey"="HKLM" "command"="\"C:\\Program Files\\Creative\\SBAudigy\\PROGRAM\\ADGJDet.exe\"" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\kdx] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="khost" "hkey"="HKCU" "command"="C:\\WINNT\\kdx\\khost.exe" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\MaxtorOneTouch] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="OneTouch" "hkey"="HKLM" "command"="C:\\PROGRA~1\\Maxtor\\OneTouch\\Utils\\OneTouch.exe" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\MXO Auto Loader] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="MXOALDR" "hkey"="HKLM" "command"="C:\\WINNT\\MXOALDR.EXE" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\NapsterShell] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="napster" "hkey"="HKLM" "command"="\"C:\\Program Files\\Napster\\napster.exe\" /systray" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\PinnacleDriverCheck] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="PSDrvCheck" "hkey"="HKLM" "command"="C:\\WINNT\\system32\\\\PSDrvCheck.exe" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\QuickTime Task] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="qttask" "hkey"="HKLM" "command"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\SFP] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="vzSFPWin" "hkey"="HKCU" "command"="\"C:\\Program Files\\Common Files\\Verizon Online\\SFP\\vzSFPWin.EXE\" /s" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\SM1BG] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="SM1BG" "hkey"="HKLM" "command"="C:\\WINNT\\SM1BG.EXE" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\SunJavaUpdateSched] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="jusched" "hkey"="HKLM" "command"="\"C:\\Program Files\\Java\\jre1.5.0_10\\bin\\jusched.exe\"" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\swg] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="GoogleToolbarNotifier" "hkey"="HKCU" "command"="\"C:\\Program Files\\Google\\GoogleToolbarNotifier\\1.2.1128.5462\\GoogleToolbarNotifier.exe\"" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\TkBellExe] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="realsched" "hkey"="HKLM" "command"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\UpdReg] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="UpdReg" "hkey"="HKLM" "command"="C:\\WINNT\\UpdReg.EXE" "inimapping"="0"

#39 LDTate

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Posted 25 February 2007 - 09:26 PM

I don't see amytjing bad there.

Try windows updates.

If that didn't work:
From the Start menu, select Run.
In the Open field, type sfc /scannow (Note: There is a space between sfc and /scannow)
Select the OK button.
Follow the prompts throughout the System File Checker process.
Reboot the computer when System File Checker completes.

Another one to try:
If you download and double click on this small app, it will restore all the default search fuctions for IE.

http://www.spywarein...tools/IEFIX.reg

Save it to your desktop.

Right click on the file IEFIX.reg and select Merge.



If that doesn't work, see if you have this file:
C:\windows\ServicePackFiles\i386\ie.inf

Right Click on ie.inf and select install.

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#40 LDTate

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Posted 03 March 2007 - 05:40 AM

How are you doing with the fix?

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#41 ldscjpcat

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Posted 04 March 2007 - 11:44 PM

Sorry about the delay. Basically nothing solved the problem. It was clearly something loaded in normal mode and used by IE but not other browsers or email as they all worked. So, did a reformat/reinstall and have been putting back apps and data.

Small journey on the reinstall. a thrid of my data wasn't backed up and I didn't want to lose it. Gateway pointed out their original advice wasn't really right- do a full repair. They forgot to mention the part about unistalling SP2 so the system disk from gateway would work! This left me in a loop with the pc always booting back into set up and being unable to complete set up. Even microsoft said, forget the data but i was a bit more persistant and someone suggested trying a parrellel install. Worked, got the data and then proceeded.

Everything is back but...

My iTunes works going out to the store but can't connect to the internet for authorization/purchases. Apple wasn't of much help. They directed me to a microsoft knowledge article. Did everything suggested, flushing DNS, de-registereing and re-registering dlls, running safefix, etc. But no go. Changed AV/IS back to Norton from Kaspersky for now and neither that nor turning off the firewall worked. (Although, i really don't like turning off the firewall.

Although...it works in safe mode! Since something might show up, i ran another HJT scan but am not holding out much hope.

Logfile of HijackThis v1.99.0
Scan saved at 12:40:01 AM, on 3/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Binn\sqlservr.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Norton 360\ScanStub.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/?ok
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\\PSDrvCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\scieplugin.dll
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyds...DSL/tgctlcm.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1172646810000
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symant...ex/symdlmgr.cab
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe Active File Monitor - Unknown - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: AutoComplete Service - Acesoft - C:\Program Files\Acesoft\Tracks Eraser Pro\autocomp.exe
O23 - Service: Kaspersky Internet Security 6.0 - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Google Updater Service - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: InCD Helper (read only) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: IomegaAccess - Iomega Corporation - C:\Program Files\Iomega\Tools_NT\iomegaaccess.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Photoshop Elements Device Connect - Unknown - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: ZipToA - Unknown - C:\WINDOWS\system32\ZipToA.exe
O23 - Service: Iomega Active Disk - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe

#42 ldscjpcat

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Posted 05 March 2007 - 12:03 AM

Just a thought, if i were to run HJT in Safe Mode, would you be able to see what loads in normal that does not in Safe?

#43 LDTate

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Posted 05 March 2007 - 03:53 PM

Just a thought, if i were to run HJT in Safe Mode, would you be able to see what loads in normal that does not in Safe?

That should help :thumbup:

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#44 ldscjpcat

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Posted 06 March 2007 - 09:35 AM

Found the problem although not sure I understand it. Apple got back to me and suggested the time was wrong on the pc clock. Checked and right date and time, but I did a synch with the microsoft site (the option when you double click on the time in the lower right) and wow..it all works now. Can only image it was less than 1 minute off. In any event all solved! Thanks for the help.

#45 LDTate

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Posted 06 March 2007 - 04:13 PM

Well that's a new one on me :scratch:


You can remove any programs I had you install. Use Add/Remove Programs to remove if listed there:

Log looks good :D


You need to create a new Clean restore point.

Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.



If you dont have any programs like these, I would recommend that you get them.
Spywareblaster,
Spywareguard.


Also get a FREE FIREWALL and FREE ANTI VIRUS if you need one.

Only run one Anti-Virus and Firewall program.

It is critical to have both a firewall and anti virus to protect your system.

Keep your system up to date and run Adaware & Spybot, once a week works, and hopefully you will be ok from here on. Both are available below.

Do not use Ad-aware if you have McAfee's VirusScan and AntiSpyware


Safe Surfing. :D

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein

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Want to help others? Join the ClassRoom and learn how.

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