What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Help!My com starts to freeze after awhile!

1 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1
Hey guys,after trying to clear my com with various adware programs listed in this forums,I still experience the problem.Let me explain the situation.

Recently I noticed that after awhile of using my computer the programs start to "freeze",meaning I can still click on them but the window will not pop up.And slowly almost all my programs are frozen.I can't press ctrl+alt+del cos nothing pops up.And I can't shutdown or restart and have to hit the button my on cpu to do so.This causes my data to be lost,e.g my firefox bookmarks are gone.I'm gonna post my logs below,please help if you can guys,I appreciate it. sad.gif

Hijack This log:

Logfile of HijackThis v1.99.1
Scan saved at 9:54:23 PM, on 2/17/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\irdvxc.exe
C:\WINDOWS\System32\urdvxc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Hijackthis\HijackThis.exe

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .TIF: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin6.dll
O16 - DPF: {2B866353-E598-4403-8E4D-B871AB30DC55} (Speed Class) - http://www.pacific.net.sg/articles/files/1…file21ra4mh.cab
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://mailcentral6.sp.edu.sg/iNotes6W.cab
O16 - DPF: {48884C41-EFAC-433D-958A-9FADAC41408E} (EGamesPlugin Class) - https://www.e-games.com.my/com/EGamesPlugin.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by12fd.bay12.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1130245100873
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{BE2941D2-BF93-4F5D-B3DA-B5DC54AEF031}: NameServer = 192.169.34.181,203.120.90.40
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Network helper Service (MSDisk) - Unknown owner - C:\WINDOWS\System32\irdvxc.exe" /service (file missing)
O23 - Service: Network Windows Service (MSWindows) - Unknown owner - C:\WINDOWS\System32\urdvxc.exe" /service (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

AVG log:

———————————————————
AVG Anti-Spyware - Scan Report
———————————————————

+ Created at: 1:28:37 PM 2/17/2007

+ Scan result:



C:\WINDOWS\mtuninst.exe -> Adware.MediaTickets : Cleaned with backup (quarantined).
C:\Documents and Settings\Daniel\Local Settings\Temp\temp.fr50C9\SaveUninst.exe -> Adware.SaveNow : Cleaned with backup (quarantined).
C:\Documents and Settings\Daniel\My Documents\My Received Files\zion2b88_2334.zip/plugins/zion_updater.mrc -> Backdoor.Small.o : Cleaned with backup (quarantined).
C:\Program Files\mIRC\zion\plugins\zion_updater.mrc -> Backdoor.Small.o : Cleaned with backup (quarantined).
C:\Documents and Settings\Daniel\Local Settings\Temp\ICD6.tmp\elite.inf -> Downloader.Small.rl : Cleaned with backup (quarantined).
C:\WINDOWS\IEMonitor.ocx -> Hijacker.Small : Cleaned with backup (quarantined).
C:\WINDOWS\RGFuaWVs\eAAX4b5axi8B91amWF3Y.vbs -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\teller2.chk -> Trojan.Small : Cleaned with backup (quarantined).
C:\Documents and Settings\Daniel\test.bat -> Trojan.Zapchast : Cleaned with backup (quarantined).


::Report end
Post #2
Hello fearstriker and welcome to the forums here at Tom Coyote.

Sorry for the delay in getting to your post.

I will do my best to help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time.
Click here: http://www.microsoft.com/windowsxp/downloa…p1/default.mspx
Apply the update, reboot, and post a fresh Hijack This log.

Regards,
Dave
Post #4
Due to a lack of a responce this topic is now closed.

If you wish it reopened, please send us an email ( Click for address ) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.

Visit the CoyoteStore http://TomCoyote.org/coyotestore.php

To help keep your PC clean follow the recommendations here by shelf life.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI