I am new to this and need help with my comp. I have recently removed nod32 because i thought that was the problem, but I am not sure. I have been having problems with firefox encountering problems and crashing, not being able to bookmark anything (unless though bookmark manager), cant access task manager, and really delayed action and a slow startup. not to mention my comp sometimes boots into a pre-boot execution. Not sure what I have to do. I have installed HJT into a permanent directory and will post the log when told to do so. Please any help would be greatly appreciated. Also I have windows XP SP2
Welcome to Tom Coyote . Sorry about the delay in responding but we are as most times just overwhelmed with logs.
Please download SmitfraudFix
Extract the content (a folder named SmitfraudFix) to your Desktop.
Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.
SmitFraudFix v2.144
Scan done at 0:13:01.96, Mon 02/26/2007
Run from
C:\Documents and Settings\JoHn & RiA\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode
»»»»»»»»»»»»»»»»»»»»»»»» hosts
»»»»»»»»»»»»»»»»»»»»»»»» C:\
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS
C:\WINDOWS\.protected FOUND !
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles
»»»»»»»»»»»»»»»»»»»»»»»» Start Menu
C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs\Startup\.protected FOUND !
»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\JOHN
»»»»»»»»»»»»»»»»»»»»»»»» Desktop
»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files
»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys
»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"
»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!
SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll
»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""
»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""
»»»»»»»»»»»»»»»»»»»»»»»» pe386-msguard-lzx32-huy32
»»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection
»»»»»»»»»»»»»»»»»»»»»»»» End
When we are done cleaning the infection off of you computer I will give you a list of free programs to install, right now we need to get rid of the Smitfraud Infection.
You should print out these instructions, or copy them to a Notepad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.
Download and install the 30 day trial of AVG Anti-Spyware 7.5 to your desktop.
Once you have downloaded AVG Anti-Spyware 7.5, locate the icon on the desktop and double-click it to launch the set up program.
Once the setup is complete you will need run Ewido and update the definition files.
On the main screen select the icon Update then select the Update now link.
Next select the Start Update button, the update will start and a progress bar will show the updates being installed.
Once the update has completed select the Scanner icon at the top of the screen, then select the Settings tab.
Once in the Settings screen click on Recommended actions and then select Quarantine<– Dont forget this
Under Reports
Select Automatically generate report after every scan
Un-Select Only if threats were found
Close AVG Anti-Spyware 7.5 <– Do not run the scan yet.
Boot your computer into Safemode
Go to Start> Shut Off your Computer> Restart
As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly.
This will bring up a menu.
Use the Up and Down Arrow Keys to scroll up to SAFEMODE
Then press the Enter on your Keyboard
Tutorial if you need it How to boot into Safemode
Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmd
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.
The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".
The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart into normal Windows.
A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply along with a new HijackThis log.
The report can also be found at the root of the system drive, usually at C:\rapport.txt
Clean out your Temporary Internet files. Proceed like this:
Quit Internet Explorer and quit any instances of Windows Explorer.
Click Start> Control Panel and then double-click Internet Options.
On the General tab, click Delete Files under Temporary Internet Files.
In the Delete Files dialog box, tick the Delete Offline content check box , and then click OK.
On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
Click on the Programs tab then click the Reset Web Settings button.
Click Apply then OK.
Launch AVG Anti-Spyware 7.5 by double-clicking the icon on your desktop.
Select the Scanner icon at the top and then the Scan tab then click on Complete System Scan.
AVG will now begin the scanning process, be patient this may take a little time.
Once the scan is complete do the following:
If you have any infections you will prompted, then select Apply all actions
Next select the Reports icon at the top.
Select the Save report as button in the lower left hand of the screen and save it to a text file on your system
make sure to remember where you saved that file, this is important
Close AVG Anti-Spyware 7.5
IMPORTANT: Do not open any other windows or programs while AVG is scanning, it may interfere with the scanning process:
Reboot normally.
Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #3 - Delete Trusted zone by typing 3 and press Enter
Answer Yes to the question "Restore Trusted Zone ?" by typing Y and hit Enter.
Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.
Open HijackThis > Do a System Scan Only, close your browser and all open windows, the only program or window you should have open is HijackThis, check the following entries and click on Fix Checked.
O4 - Startup: .protected
O4 - Global Startup: .protected
Run this system cleaner.
If you don't want the Yahoo Toolbar, be sure to uncheck it during installation
Download and Install CCleaner
* Click on Run Cleaner
* Run the Issues Scan < – After it scans your system, when you click on the Fix button and it asks you to backup the Registry..Say Yes Tutorial for CCleaner
This is what I need.
1. Smitfraud Log
2. AVG Log
3. New HJT log
I am running into a little bit of trouble… I did everything up to here
# Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmd
I did this fine
# Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.
This was also done without a problem
# You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.
here is where I am getting stuck, after i press enter to delete infected files, the screen always goes blank, and i am never offered the registry cleaner option
here is where I am getting stuck, after i press enter to delete infected files, the screen always goes blank, and i am never offered the registry cleaner option
Just bypass this for the moment and proceed with the rest of the fix.
StartupList report, 2/28/2007, 9:36:58 PM
StartupList version: 1.52.2
Started from : C:\Program Files\Hijack This\HijackThis.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP2 (6.00.2900.2180)
* Using default options
==================================================
————————————————–
End of report, 4,336 bytes
Report generated in 0.125 seconds
Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
O4 - Startup: .protected <– needs to go. I have removed this on many posts and don't know why yours wont go.
Try disabling AVG anti spyware. Open the program and look for the Background Guard feature and disable it.
Go to where you have the Smitfraud fix icon on your desktop and delete it and do a fresh download.
Please download SmitfraudFix
Extract the content (a folder named SmitfraudFix) to your Desktop.
After disableing the background guard in AVG, try removing that entry with HJT on both Normal and Safemode, do another scan with Smitfraud in both Normal and Safemode. If and when the screen goes blank, let it be for a while, sometimes it takes awhile for it to complete.
Click Start> Run and type msconfig into the run box and press the enter key.
Click the Startup tab and look for and untick anything that says protected.
Click Apply > Ok
You will be prompted to reboot your system.
After your system has rebooted, you will see a window that says you have used msconfig to make changes etc. Tick the little box that says not to run msconfig the next time you start your computer and click ok.
Then if you can proceed with removing that entry and running Option 2 for Smitfraud.
