9 replies to this topic

[lnich]

Hello...I was looking for a little help. My computer has really slowed down in the last several weeks. I tried a disk cleanup and a defrag (this took over 6 hours for the computer to complete). Recently I have noticed that the hard drive seems to always to running, even when I am not actively loading applications. I know that Windows does have some idle time activities to run...but the constant running of the hard drive is relatively recent. The recent changes I have made to the system include installing the new McAfee update, and utilizing the synchronization manager to use server files offline (I have the settings changed so that synchronization is done manually only). I ran a recent virus scan..only turned up a bunch of cookies that were deleted. I have run the hijackthis program...have posted the log below. Anyone have any suggestions as to what else I can do to clean things up?

Thanks!!

Logfile of HijackThis v1.99.1
Scan saved at 9:55:52 AM, on 2/16/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\McAfee\MSK\MskAgent.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng1.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Documents and Settings\Lisa\Desktop\hijackthis\HijackThis.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.mywa...idebar.jsp?p=DE
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://proxy.virginia.edu
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: McAfee Popup Blocker - {C68AE9C0-0909-4DDC-B661-C1AFB9F5AE53} - c:\program files\mcafee\mps\mcpopup.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [EPSON Stylus Photo R320 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9FA.EXE /P30 "EPSON Stylus Photo R320 Series" /O6 "USB002" /M "Stylus Photo R320"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [MskAgentexe] C:\Program Files\McAfee\MSK\MskAgent.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmat...enWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...01/mcinsctl.cab
O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: McAfee Application Installer Cleanup (0074211171634291) (0074211171634291mcinstcleanup) - McAfee, Inc. - C:\WINDOWS\TEMP\007421~1.EXE
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

[lnich]

Thanks for the quick reply...I ran the FileMon program. It looks like an application called mcmscsvc.exe is constantly accessing files. This is the same application that shows up in the Task manager as an active process and with constant CPU usage. The filemon log has this application listed a couple hundred times each second...I have no idea what it is doing. I have cut an pasted a single typical line entry from the program. Looks like some process of the McAfee program?!? 10:23:30 AM mcmscsvc.exe:4016 WRITE C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\MSC\logs\{8C6EC732-E841-4521-9F5F-35F2800A519F}.log-g25cft60j48ufantvfcw SUCCESS Offset: 32613376 Length: 1024

[little eagle]

Please don't take instructions form other than staff members I will check your log and reply latter today.

[little eagle]

Close all programs leaving only HijackThis running. Place a check against each of the following,
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
Click on Fix Checked when finished and exit HijackThis.

Run this online scan and post the results here.

[lnich]

Hello, I have run the activescan and have posted results below. Looks like there's a bit of spyware...but nothing outrageous. Would this be likely to cause massive bog down of the hard drive? Incident Status Location Adware:adware/statblaster Not disinfected Windows Registry Adware:adware/sbsoft Not disinfected Windows Registry Adware:adware/zango Not disinfected Windows Registry Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@247realmedia[1].txt Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@ad.yieldmanager[2].txt Spyware:Cookie/Hbmediapro Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@adopt.hbmediapro[2].txt Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@advertising[2].txt Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@apmebf[2].txt Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@atdmt[2].txt Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@casalemedia[2].txt Spyware:Cookie/Cgi-bin Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@cgi-bin[1].txt Spyware:Cookie/Cgi-bin Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@cgi-bin[2].txt Spyware:Cookie/Cgi-bin Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@cgi-bin[5].txt Spyware:Cookie/Bridgetrack Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@citi.bridgetrack[1].txt Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@com[2].txt Spyware:Cookie/Coremetrics Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@data.coremetrics[2].txt Spyware:Cookie/did-it Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@did-it[1].txt Spyware:Cookie/Entrepreneur Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@entrepreneur[2].txt Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@go[1].txt Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@hitbox[2].txt Spyware:Cookie/Lop Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@mp3search[1].txt Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@perf.overture[1].txt Spyware:Cookie/QkSrv Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@qksrv[2].txt Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@questionmarket[1].txt Spyware:Cookie/WUpd Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@revenue[2].txt Spyware:Cookie/Searchportal Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@searchportal.information[1].txt Spyware:Cookie/Clicktracks Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@stats1.clicktracks[2].txt Spyware:Cookie/WebtrendsLive Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@statse.webtrendslive[1].txt Spyware:Cookie/BurstBeacon Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@www.burstbeacon[2].txt Spyware:Cookie/Cgi-bin Not disinfected C:\Documents and Settings\Lisa\Cookies\lisa@www5.addfreestats[1].txt Adware:Adware/Trymedia Not disinfected C:\Downloads\RiskIISetup-dm[1].exe

[gnarlytom]

Hi, I have the exact same problem as well. it has only started within the last week, and when i end 'mcmscsvc.exe ' the problem goes away. It has only occurred since i installed the latest version of McAfee Security Centre, so to me it seems that this is the cause of the problem. But what can we do to stop it?!

[little eagle]

Download and install AVG Anti-Spyware (ewido). Then scan and post the report here.
Instructions and download link can be found here.

[little eagle]

Hi,

I have the exact same problem as well. it has only started within the last week, and when i end 'mcmscsvc.exe ' the problem goes away.

It has only occurred since i installed the latest version of McAfee Security Centre, so to me it seems that this is the cause of the problem.

But what can we do to stop it?!

If it is indeed the trouble.
Click Start > Run type services.msc > OK
In the list of services find:
McAfee Services (mcmscsvc)
Rightclick that line and choose Properties.
On the General tab Stop and set the service to disabled.


And if you need help please start your own thread.

[lnich]

I haven't had a chance to try running any of the spyware software you recommended....however, after spending several days on the phone and internet with several different techs at McAfee, it seems that the problem lies with the incomlete removal of the original version of McAfee when the new update was installed. Partial removal occurred automatically with the update. We manually removed the uninstall McAfee that remainined in the program list under the control panel, but this supplied only a temporary fix. The problem would reoccur when accessing functions in certain programs (such as typing in a Word file). The technician indicated that the mcmcsvc.exe process that we keep seeing that used from 5 to 99% of the CPU at any given time is an application specific to the older version. As a temporary fix you can open task manager and manually stop the process when the computer bogs down. I don['t have time this week, but I think the long term solution is to completely uninstall all versions of McAfee and reinstall the new version only. Anyway, just by ending the application I have eliminated the CPU paralysis that was giving me fits. Thanks to everyone for all of your suggestions!

[little eagle]

Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

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