Spyware =(

Hi How about a fresh kaspersky report, too?

Sorry for the delay in sending the kaspersky scan results Do you think I can rid of those infected files? Is it safe to renew my online transactions again? Here its the newest kaspersky scan results Tuesday, February 20, 2007 11:46:46 PM Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600) Kaspersky Online Scanner version: 5.0.83.0 Kaspersky Anti-Virus database last update: 21/02/2007 Kaspersky Anti-Virus database records: 271465 Scan Settings Scan using the following antivirus database extended Scan Archives true Scan Mail Bases true Scan Target My Computer A:\ C:\ D:\ E:\ F:\ Scan Statistics Total number of scanned objects 76586 Number of viruses found 5 Number of infected objects 8 / 0 Number of suspicious objects 1 Duration of the scan process 02:06:59 Infected Object Name Virus Name Last Action C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\Raul Vera\Cookies\index.dat Object is locked skipped C:\Documents and Settings\Raul Vera\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped C:\Documents and Settings\Raul Vera\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\Raul Vera\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\Raul Vera\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\Raul Vera\Local Settings\History\History.IE5\MSHist012007022020070221\index.dat Object is locked skipped C:\Documents and Settings\Raul Vera\Local Settings\Temp\ZLT06043.TMP Object is locked skipped C:\Documents and Settings\Raul Vera\Local Settings\Temp\ZLT0606a.TMP Object is locked skipped C:\Documents and Settings\Raul Vera\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped C:\Documents and Settings\Raul Vera\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\Raul Vera\Local Settings\Temporary Internet Files\Content.IE5\NH0UB2U0\deliver46860[1].htm Suspicious: Exploit.HTML.Mht skipped C:\Documents and Settings\Raul Vera\NTUSER.DAT Object is locked skipped C:\Documents and Settings\Raul Vera\ntuser.dat.LOG Object is locked skipped C:\Program Files\SBC Self Support Tool\log\mpbtn.log Object is locked skipped C:\Program Files\SBC Self Support Tool\SmartBridge\AlertFilter.log Object is locked skipped C:\Program Files\SBC Self Support Tool\SmartBridge\log\httpclient.log Object is locked skipped C:\Program Files\SBC Self Support Tool\SmartBridge\SmartBridge.log Object is locked skipped C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped C:\System Volume Information\_restore{D6264364-70EA-4D04-9365-1CB293908FE4}\RP152\A0078051.dll Infected: Trojan-Spy.Win32.BZub.et skipped C:\System Volume Information\_restore{D6264364-70EA-4D04-9365-1CB293908FE4}\RP153\A0078447.exe Infected: not-a-virus:AdWare.Win32.Agent.at skipped C:\System Volume Information\_restore{D6264364-70EA-4D04-9365-1CB293908FE4}\RP153\A0078448.exe/stream/data0001 Infected: not-a-virus:AdWare.Win32.TrafficSol.c skipped C:\System Volume Information\_restore{D6264364-70EA-4D04-9365-1CB293908FE4}\RP153\A0078448.exe/stream Infected: not-a-virus:AdWare.Win32.TrafficSol.c skipped C:\System Volume Information\_restore{D6264364-70EA-4D04-9365-1CB293908FE4}\RP153\A0078448.exe NSIS: infected - 2 skipped C:\System Volume Information\_restore{D6264364-70EA-4D04-9365-1CB293908FE4}\RP153\A0078606.exe/stream/data0001 Infected: Trojan-Downloader.Win32.Adload.a skipped C:\System Volume Information\_restore{D6264364-70EA-4D04-9365-1CB293908FE4}\RP153\A0078606.exe/stream Infected: Trojan-Downloader.Win32.Adload.a skipped C:\System Volume Information\_restore{D6264364-70EA-4D04-9365-1CB293908FE4}\RP153\A0078606.exe NSIS: infected - 2 skipped C:\System Volume Information\_restore{D6264364-70EA-4D04-9365-1CB293908FE4}\RP153\change.log Object is locked skipped C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped C:\WINDOWS\Internet Logs\ALIENTOOLS.ldb Object is locked skipped C:\WINDOWS\Internet Logs\fwdbglog.txt Object is locked skipped C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped C:\WINDOWS\SchedLgU.Txt Object is locked skipped C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\default Object is locked skipped C:\WINDOWS\system32\config\default.LOG Object is locked skipped C:\WINDOWS\system32\config\Internet.evt Object is locked skipped C:\WINDOWS\system32\config\SAM Object is locked skipped C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\SECURITY Object is locked skipped C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped C:\WINDOWS\system32\config\software Object is locked skipped C:\WINDOWS\system32\config\software.LOG Object is locked skipped C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\system Object is locked skipped C:\WINDOWS\system32\config\system.LOG Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped C:\WINDOWS\WindowsUpdate.log Object is locked skipped Scan process completed.

Hi Logs look good How are things running now?

Things are perfect. No more pop-ups or redirecting. How safe would you say my computer is to use online transaction or buying merchandise? Thx 4 all your help.

Hi

I'd say that is very secure if you have changed passwords

You're clean!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

• Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
  
  You can find instructions on how to enable and reenable system restore here:
  
  Windows XP System Restore Guide

Reenable system restore with instructions from tutorial above

• Make your Internet Explorer more secure - This can be done by following these simple instructions:
• From within Internet Explorer click on the Tools menu and then click on Options.
• Click once on the Security tab
• Click once on the Internet icon so it becomes highlighted.
• Click once on the Custom Level button.
• Change the Download signed ActiveX controls to Prompt
  
• Change the Download unsigned ActiveX controls to Disable
  
• Change the Initialize and script ActiveX controls not marked as safe to Disable
  
• Change the Installation of desktop items to Prompt
  
• Change the Launching programs and files in an IFRAME to Prompt
  
• Change the Navigate sub-frames across different domains to Prompt
  
• When all these settings have been made, click on the OK button.
  
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
• Next press the Apply button and then the OK to exit the Internet Properties page.

• Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

See this link for a listing of some online & their stand-alone antivirus programs:

Virus, Spyware, and Malware Protection and Removal Resources

• Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
  
  
• Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
  
  For a tutorial on Firewalls and a listing of some available ones see the link below:
  
  Understanding and Using Firewalls
  
  
• Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  
  
• Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
  
  A tutorial on installing & using this product can be found here:
  
  Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
  
  
• Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
  
  This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:
  
  Instructions for - Spybot S & D and Ad-aware
  
  
• Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
  
  A tutorial on installing & using this product can be found here:
  
  Using SpywareBlaster to protect your computer from Spyware and Malware
  
  
• Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

• IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Google Toolbar <= Get the free google toolbar to help stop pop up windows.
• Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
  Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted —> Malware Complaints <— where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!

Thank you so very much. This is an awesome place to get help.

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