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Hijack this log

27 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hi. Newby here. Thanks for the help.

Problem: IE was going crazy when I started it. Lots of ads, pop ups etc etc. Initially resistant to Ad Aware and AVG anti Virus although both found lots of stuff. Even when clean using those tools problem came back and new trash downloaded.

Followed self help guide for XP; Spybot s&d, Adaware, AVG anti spyware, ATF cleaner. I am running Firefox and things are calm right now. Before I restart IE and get all that trash again can you tell me if this thing is gone?

Here are the first and second runs of avg antispyware and the HJT logfile.

Thanks again.

———————————————————
AVG Anti-Spyware - Scan Report
———————————————————

+ Created at: 12:49:47 PM 2/11/2007

+ Scan result:



C:\Program Files\AWS\WeatherBug\MiniBugTransporter.dll -> Adware.Aws : Cleaned.
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP718\A0059047.exe -> Adware.Trymedia : Cleaned.
:mozilla.166:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.171:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.211:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.21:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.22:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.23:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.24:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.25:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.26:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.271:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.27:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.28:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.29:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.303:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.30:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.31:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.32:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.33:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.34:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.35:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.36:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.37:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.38:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.39:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.40:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.418:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.41:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.42:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.43:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.44:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.453:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.45:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.46:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.47:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.48:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.49:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.50:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.51:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.52:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.53:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.54:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.55:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.56:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.576:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.577:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.57:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.58:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.59:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.60:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.61:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.62:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.63:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.64:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.65:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.66:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.67:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.68:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.69:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.70:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.71:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.113:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Ad-flow : Cleaned.
:mozilla.111:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.112:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
C:\Documents and Settings\Family PC\Cookies\family_pc@adbrite[2].txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.73:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned.
C:\Documents and Settings\Family PC\Cookies\[removed][2].txt -> TrackingCookie.Burstbeacon : Cleaned.
:mozilla.202:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Burstnet : Cleaned.
C:\Documents and Settings\Family PC\Cookies\family_pc@burstnet[1].txt -> TrackingCookie.Burstnet : Cleaned.
C:\Documents and Settings\Family PC\Cookies\[removed][1].txt -> TrackingCookie.Casalemedia : Cleaned.
:mozilla.239:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Com : Cleaned.
:mozilla.240:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Com : Cleaned.
:mozilla.241:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Com : Cleaned.
:mozilla.242:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Com : Cleaned.
:mozilla.243:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Com : Cleaned.
:mozilla.730:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Com : Cleaned.
C:\Documents and Settings\Family PC\Cookies\family_pc@com[1].txt -> TrackingCookie.Com : Cleaned.
C:\Documents and Settings\Family PC\Cookies\family pc@cpvfeed[2].txt -> TrackingCookie.Cpvfeed : Cleaned.
:mozilla.280:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Esomniture : Cleaned.
:mozilla.281:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Esomniture : Cleaned.
:mozilla.121:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
:mozilla.147:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Falkag : Cleaned.
:mozilla.148:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Falkag : Cleaned.
:mozilla.149:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Falkag : Cleaned.
:mozilla.150:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Falkag : Cleaned.
:mozilla.151:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Falkag : Cleaned.
:mozilla.79:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned.
:mozilla.85:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned.
:mozilla.733:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.734:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.735:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.736:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.737:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.742:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.743:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.744:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.745:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.746:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.658:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Myaffiliateprogram : Cleaned.
:mozilla.659:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Myaffiliateprogram : Cleaned.
:mozilla.751:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Onestat : Cleaned.
:mozilla.752:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Onestat : Cleaned.
:mozilla.480:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Overture : Cleaned.
:mozilla.481:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Overture : Cleaned.
:mozilla.482:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Overture : Cleaned.
:mozilla.489:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Overture : Cleaned.
C:\Documents and Settings\Family PC\Cookies\[removed][1].txt -> TrackingCookie.Overture : Cleaned.
:mozilla.125:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.126:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.127:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.128:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.129:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.495:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned.
:mozilla.496:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned.
:mozilla.289:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Ru4 : Cleaned.
:mozilla.290:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Ru4 : Cleaned.
:mozilla.291:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Ru4 : Cleaned.
:mozilla.292:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Ru4 : Cleaned.
:mozilla.293:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Ru4 : Cleaned.
:mozilla.294:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Ru4 : Cleaned.
:mozilla.198:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.554:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.555:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.556:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.557:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.558:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.122:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Specificclick : Cleaned.
:mozilla.123:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Specificclick : Cleaned.
:mozilla.124:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Specificclick : Cleaned.
C:\Documents and Settings\Family PC\Cookies\[removed][1].txt -> TrackingCookie.Specificclick : Cleaned.
:mozilla.74:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.75:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.76:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.77:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.81:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
C:\Documents and Settings\Family PC\Cookies\[removed][1].txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.713:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned.
:mozilla.83:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned.
:mozilla.641:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Web-stat : Cleaned.
:mozilla.642:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Web-stat : Cleaned.
:mozilla.643:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Web-stat : Cleaned.
:mozilla.694:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.695:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.696:C:\Documents and Settings\Family PC\Application Data\Mozilla\Firefox\Profiles\656ok8fm.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.


::Report end













———————————————————
AVG Anti-Spyware - Scan Report
———————————————————

+ Created at: 1:43:49 PM 2/11/2007

+ Scan result:



C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP722\A0059330.dll -> Adware.Aws : Cleaned with backup (quarantined).


::Report end










Logfile of HijackThis v1.99.1
Scan saved at 1:05:03 PM, on 2/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
D:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
D:\PROGRA~1\Atguard\iamapp.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE
C:\Program Files\iTunes\iTunesHelper.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
D:\Program Files\Windows Defender\MSASCui.exe
D:\Program Files\Java\jre1.6.0\bin\jusched.exe
D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe
D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
D:\Program Files\Atguard\iamserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\rsbmsc.exe
C:\WINDOWS\system32\wuauclt.exe
D:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.usatoday.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: (no name) - {7F5A2699-38CD-4B98-B193-5916D6566B01} - C:\WINDOWS\system32\efcbyyw.dll (file missing)
O2 - BHO: (no name) - {968A29F3-B823-44B4-A30C-6EA287DC5498} - C:\WINDOWS\system32\vtsqr.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {BD99998B-3C0D-4F89-95C9-C445C746FEA2} - C:\WINDOWS\system32\mljge.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iamapp] D:\PROGRA~1\Atguard\iamapp.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [EPSON Stylus CX4800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE /P26 "EPSON Stylus CX4800 Series" /O6 "USB001" /M "Stylus CX4800"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Windows Defender] "D:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [9915D8F9] C:\WINDOWS\system32\rsbmsc.exe
O4 - HKLM\..\RunServices: [9915D8F9] C:\WINDOWS\system32\rsbmsc.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Creative Detector] D:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [MtdAcq] C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe /s
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O15 - Trusted Zone: http://*.windowsupdate.mocrosoft.com
O15 - Trusted Zone: http://www.rhapsody.com
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: Yahoo! Towers 2.0 - http://download.games.yahoo.com/games/clients/y/ywt0_x.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2DFF31F9-7893-4922-AF66-C9A1EB4EBB31} (Rhapsody Player Engine) - http://forms.real.com/real/player/download…ne_Inst_Win.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Amazon Unbox Video Service (ADVService) - Amazon.com - D:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: WRQ IAM (iamServ) - WRQ, Inc. - D:\Program Files\Atguard\iamserv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Print Spooler Service (ru5saqe2iao4awup) - Unknown owner - C:\WINDOWS\system32\rsbmsc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Wireless Zero Analyzer (WZASVC) - Unknown owner - C:\WINDOWS\system32\wzsvc.exe (file missing)
Hello kpw12871,

Welcome to the Tomcoyote forum! I'll be glad to help you with your computer problems.
HijackThis logs can take some time to research, so please be patient with me. I know that you need
your computer working as quickly as possible, and I will work hard to help see that happens.

In order to help me help you, please observe the following while we work:
  • If you don't know, stop and ask! Don't continue, we don't want to start all over again!
  • Understand that cleaning your computer can sometimes take multiple passes/posts,
    and it's important to follow the steps as listed including re-running scans as listed
  • Please reply to this thread, do not start another.

If you can do those three things, everything should go smoothly
—————————————————————————-

Your log does shows signs of infection but first we need to take care of this. Your log shows more than one anti-virus program this is bad.

Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two or more anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash. They can conflict with each other which leaves you open to infection.

Grisoft Anti-Virus program and Symantec (Norton)
I am not talking about Grisoft\AVG Anti-Spyware 7.5 it is a separate program and is good to have.

If you have more than one antivirus program installed, you must narrow it down to only one. Please choose one that is currently capable of receiving updates of virus definitions. If you have an antivirus program that no longer has an active subscription to antivirus updates, it cannot protect your system from malware.

You must decide which one you want to use and uninstall all others.

————————————————————————-

After you have decided and uninstalled the anti-virus program you don't want please do the following.

Make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1.Start HijackThis

[external image: Posted Image]

2. Click on the Open the Misc tool section button
3. Click on the Misc Tools button

[external image: Posted Image]

4. Click on the Open Uninstall Manager button.

You will now be presented with a screen similar to the one below:

[external image: Posted Image]

5. Click on the Save list… button and specify where you would like to save this file. When you press Save list button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply. Note: please uncheck word wrap under format in notepad

Post HJT Uninstall list in next reply

————————————————————————————

Sometimes malware will hide from HiJackThis so we rename it.

Here's what I need you to do:
Get to C:\Program Files\Hijackthis\Hijackthis.exe
  • Double click on "My Computer" on your Desktop
  • Double click on the C: drive
  • Double click on "Program Files"
  • Double click on "HijackThis"
Rename HijackThis.exe
  • Right click on the HijackThis icon.
    [external image: Posted Image]
  • Select Rename.
    [external image: Posted Image]
  • Now type the following scanner.exe note: make sure to put period before exe when typing.
    Hit the enter key on keyboard.
    [external image: Posted Image]
Run Scanner.exe and save your log file and post it here, like usual.
———————————————————————–

Please post these in your next reply to this thread using the ADD REPLY button.
HJT Uninstall list
New HJT log will renamed exe
Hey Tim: Thanks for the help.
Norton is not being used and I thought was uninstalled. Here is the Uninstall list and Renamed HJT output.

Ad-Aware SE Personal
Adobe Flash Player 9 ActiveX
Adobe Premiere 6 LE
Adobe Reader 7.0.5 Language Support
Adobe Reader 7.0.8
AIM 6.0
Amazon Unbox Video
AtGuard
AVG Anti-Spyware 7.5
AVG Free Edition
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DS for ZoomBrowser EX
Canon Camera Window MC 5 for ZoomBrowser EX
Canon MovieEdit Task for ZoomBrowser EX
Canon PhotoRecord
Canon RAW Image Task for ZoomBrowser EX
Canon Utilities PhotoStitch 3.1
Canon ZoomBrowser EX
Creative MediaSource
DigitalPrint 1.0
DivX
DivX Player
DVD Decrypter (Remove Only)
DVDExpress
DVgate
DVgate Plug-in for Adobe® Premiere® 6.0
EPSON Printer Software
EPSON Scan
Google Earth
Google Toolbar for Internet Explorer
Hijackthis 1.99.1
HijackThis 1.99.1
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
InterVideo DVDCopy 2
iTunes
Java™ SE Runtime Environment 6
Logical Journey of the Zoombinis
Macromedia Shockwave Player
Media Bar 3.2.11
Microsoft .NET Framework 2.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Motion JPEG Software Decoder
MovieShaker 3.2
Mozilla Firefox (1.5.0.9)
Music Visualizer Library 1.1
Nero OEM
NVIDIA Display Driver
NVIDIA Drivers
OpenMG Secure Module
PhotoPrinter 2000 Pro
PicoPlayer
PictureGear 5.1
QuickTime
RealPlayer
RealProducer Basic 8.5
Recover My Email for Outlook
Rhapsody Player Engine
Roll
Security Update for Microsoft .NET Framework 2.0 (KB917283)
Security Update for Microsoft .NET Framework 2.0 (KB922770)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB929969)
Smart Capture
SonicStage
SonicStage CD-R Writing Module
Sony Certificate PCH
Sony DV Shared Library
Spybot - Search & Destroy 1.4
Support Actions Win2K,WinXP
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
VAIO Grid Wallpaper
VAIO Help & Support
Ventrilo
Windows Defender
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
XviD MPEG-4 Video Codec



Logfile of HijackThis v1.99.1
Scan saved at 11:30:01 PM, on 2/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
D:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
D:\PROGRA~1\Atguard\iamapp.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE
C:\Program Files\iTunes\iTunesHelper.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
D:\Program Files\Windows Defender\MSASCui.exe
D:\Program Files\Java\jre1.6.0\bin\jusched.exe
D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
D:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
D:\Program Files\Atguard\iamserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\rsbmsc.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\AIM6\aim6.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Mozilla Firefox\firefox.exe
D:\Program Files\Hijackthis\Scanner.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.usatoday.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: (no name) - {7F5A2699-38CD-4B98-B193-5916D6566B01} - C:\WINDOWS\system32\efcbyyw.dll (file missing)
O2 - BHO: (no name) - {968A29F3-B823-44B4-A30C-6EA287DC5498} - C:\WINDOWS\system32\vtsqr.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {BD99998B-3C0D-4F89-95C9-C445C746FEA2} - C:\WINDOWS\system32\mljge.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iamapp] D:\PROGRA~1\Atguard\iamapp.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [EPSON Stylus CX4800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE /P26 "EPSON Stylus CX4800 Series" /O6 "USB001" /M "Stylus CX4800"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Windows Defender] "D:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [9915D8F9] C:\WINDOWS\system32\rsbmsc.exe
O4 - HKLM\..\RunServices: [9915D8F9] C:\WINDOWS\system32\rsbmsc.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Creative Detector] D:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [MtdAcq] C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe /s
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O15 - Trusted Zone: http://*.windowsupdate.mocrosoft.com
O15 - Trusted Zone: http://www.rhapsody.com
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: Yahoo! Towers 2.0 - http://download.games.yahoo.com/games/clients/y/ywt0_x.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2DFF31F9-7893-4922-AF66-C9A1EB4EBB31} (Rhapsody Player Engine) - http://forms.real.com/real/player/download…ne_Inst_Win.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Amazon Unbox Video Service (ADVService) - Amazon.com - D:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: WRQ IAM (iamServ) - WRQ, Inc. - D:\Program Files\Atguard\iamserv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Print Spooler Service (ru5saqe2iao4awup) - Unknown owner - C:\WINDOWS\system32\rsbmsc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Wireless Zero Analyzer (WZASVC) - Unknown owner - C:\WINDOWS\system32\wzsvc.exe (file missing)
Hi kpw12871,

Norton is bad for leaving leftovers form uninstall. please do the following.

To uninstall Norton go to HERE and follow the instructions to use the Online Removal Tool. (This requires you to use Internet Explorer, as an Active X component has to be installed).

If you have problems with the online uninstaller, follow the instructions HERE, downloading the Removal Tool to your computer.


This is next:

Please disable Windows Defender Real Time Protection as it may interfere with the fix.

To disable Windows Defender:
  • Open Windows Defender
  • Click Tools
  • Click Options
  • You will have to Scroll down this screen until you see Real Time Protection Options
  • Uncheck Use Use Real Time Protection (recommended)
  • Click on the save button
  • Close Windows Defender
Once your log is clean you can re-enable Windows Defender Real Time Protection.
———————————————————————–

Here we will need to make sure to setup and disable AVG anti-Spyware 7.5
  • Open AVG anti-Spyware 7.5
  • On the main screen under Your Computer's security.
    • Click on Change state next to Resident shield. It should now change to inactive.
    • Click on Change state next to Automatic updates. It should now change to inactive.
    • Next to the words Last Update, click on Update now. (You will need an active internet connection to perform this)
    • Wait until you see the Update succesfull message.
    • Click on Scanner on the toolbar at top of this screen.
    • Click on the Settings tab.
      • Under How to act?
      • Click on Recommended Action and choose Quarantine from the popup menu.
    • Under How to scan?
      • All checkboxes should be ticked.
    • Under Possibly unwanted software:
      • All checkboxes should be ticked.
    • Under Reports:
      • Select Automatically generate report after every scan and uncheck Only if threats were found.
    • Under What to scan?
      • Select Scan every file.
  • Close AVG Anti-Spyware without running yet.
Now disable (turn off AVG Anti-Spyware)
  • Right-click the AVG Anti-Spyware Tray Icon (Bottom right corner of computer screen near clock) and uncheck Start with Windows.
  • Right-click the AVG Anti-Spyware Tray Icon again and select Exit. Confirm by clicking Yes.
If you are having problems with the updater, you can use this link to manually update AVG Anti-Spyware.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.

—————————————————————————-

Next download this tool but do not run yet

Download and run Killbox
Download the Killbox. Unzip it to your desktop

—————————————————————————



Please do the following.

End malicious processes: (if they are present)
  • Press the CTRL+ALT+DEL keys simultaneously to open Task Manager
  • Click on the Processes tab to show running processes
  • Find rsbmsc.exe and click on it
  • Click End Process
  • Close Task Manager
——————————————————————

Now this is next:

Now lets stop a system process

Go to the start menu - Select run, type in services.msc
Look down the list of services until you see one called:

Print Spooler Service (ru5saqe2iao4awup)

Double click on the service name to open up the properties box
Look where it says "Service Status" and select Stop
Now from the Startup-type select Disabled from the menu
Next click on the apply button then click on the ok button
This will bring you back to the list of services
now repeat the above actions for the following other services
Service name:

Wireless Zero Analyzer (WZASVC)

—————————————————————————

Start Killbox place a tick next to [+]Delete on reboot Press the ALL Files button <<<< This is important to hit the ALL FILES button
Copy this whole list into the windows clipboard, all the Bold below.

C:\WINDOWS\system32\rsbmsc.exe
C:\WINDOWS\system32\wzsvc.exe

Back in Killbox go > file (Top left corner) > choose from drop down menu paste from clipboard.,
Click the red highlighted X button and say NO to the prompt to restart the pc. <<< Make sure to click No to prompt here
Exit Killbox and restart Your PC.

——————————————————————–

Please do the following:
Here we are going to clean out cookies and temp files from your computer.

*NOTE* CCleaner deletes EVERYTHING out of temp/temporary folders. If you have anything in a temp folder, back it up or move it to a permanent folder prior to running CCleaner!

Download CCleaner from here It will start to download automatically. If ask if you want to download let it. Save to your Desktop.
Note: If you get and Error page from this link.
Try again you will see this message Your download of CCleaner will automatically start in 5 seconds. Click here if it does not do not wait go ahead and click on it.
  • Double click on the file to start the installation of the program.
  • Select your language and click OK, then next.
  • Follow prompts to install finish to complete installation.
  • Double click the CCleaner shortcut on the desktop to start the program.
  • On the Windows tab, under Internet Explorer,
  • All Boxes should have a check mark. (You will need to reenter your passwords at all sites where a cookie is used to recognize you when you visit).
  • On the Windows tab, under Windows Explorer,
  • All Boxes should have a check mark.
  • On the Windows tab, under System,
  • All Boxes should have a check mark.
  • On the Windows tab, under Advanced,
  • NO check marks
[*]If you use either the Firefox or Mozilla browsers, the box to put check in for "Cookies" is on the Applications tab, under Firefox/Mozilla. If already checked move to next step.

[*]Click on the "Options" icon at the left side of the window, then click on "Advanced."

deselect "Only delete files in Windows Temp folders older than 48 hours."
[*]Click on the "Cleaner" icon on the left side of the window, then click Run Cleaner to run the program.

[*]Caution: It is not recommended that you use the "Issues" feature unless you are very familiar with the registry as it has been known to find legitimate items.

[*]After CCleaner has completed its process, click Exit.

[*]You will need to reboot here if not ask to do so.

_______________________________


Please do an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
You must use Internet Explorer browser for this scan to work not Mozilla Firefox.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:
  • Scan using the following Anti-Virus database:
  • Extended (If available otherwise Standard)
  • Scan Options:
  • Scan Archives
  • Scan Mail Bases
[*]Click OK

[*]Now under select a target to scan select My Computer

[*]The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.

[*]Now click on the Save as Text button

[*] Save the file to your desktop.

[*]Copy and paste that information in your next post.

————————————————————–

Please post these in your next reply to this thread:
Kaspersky Online Scan report
New HJT log
Hi Tom:

I was as meticulous as possible but had some issues with the sequence.

First. Norton uninstaller downloaded and ran fine. I downloaded from Firefox and never started IE so not sure about your comment of having to run it from IE. No instruction ever asked me to run IE. Should I have opened IE to complete the uninstall sequence? I presume I can download from firefox.

Second. Windows Defender instructions and execution no problem.

Third. AVG antispyware instructions fine. Update from control panel yielded nothing so I ran manually to make sure files were up to date. No issues except you didn't call for me to use AVG after that so I'm not sure why we did the update.

Fourth. Killbox download went OK

Fifth. Stop processes for malicious programs went fine.

Sixth. Killbox paste of files. I had to do 2 cut and paste steps. Is that right? Tried to capture both bold lines on the copy and paste but looked like Killbox only accepted one at a time. Had to esentially run killbox twice for the two exe files. Duplicated steps for each, otherwise instructions were fine.

Seventh. Opened IE to access Kaspersky Online Scanner. IE opened all kinds of blank IE windows and never made it to Kaspersky. Seems like I still have something seriously wrong that affects IE. On my uninfected laptop I couldn't get to Kaspersky either but didn't get all the pop up windows so maybe Kaspersky was down. Doesn't explain why IE was so weird though. Here is the HJT file.

Thanks


Logfile of HijackThis v1.99.1
Scan saved at 9:42:44 PM, on 2/15/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
D:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
D:\PROGRA~1\Atguard\iamapp.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE
C:\Program Files\iTunes\iTunesHelper.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
D:\Program Files\Windows Defender\MSASCui.exe
D:\Program Files\Java\jre1.6.0\bin\jusched.exe
D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
D:\Program Files\Atguard\iamserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\Program Files\Hijackthis\Scanner.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.usatoday.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: (no name) - {7F5A2699-38CD-4B98-B193-5916D6566B01} - C:\WINDOWS\system32\efcbyyw.dll (file missing)
O2 - BHO: (no name) - {968A29F3-B823-44B4-A30C-6EA287DC5498} - C:\WINDOWS\system32\vtsqr.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {BD99998B-3C0D-4F89-95C9-C445C746FEA2} - C:\WINDOWS\system32\mljge.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iamapp] D:\PROGRA~1\Atguard\iamapp.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [EPSON Stylus CX4800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE /P26 "EPSON Stylus CX4800 Series" /O6 "USB001" /M "Stylus CX4800"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Windows Defender] "D:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [9915D8F9] C:\WINDOWS\system32\rsbmsc.exe
O4 - HKLM\..\RunServices: [9915D8F9] C:\WINDOWS\system32\rsbmsc.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Creative Detector] D:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [MtdAcq] C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe /s
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O15 - Trusted Zone: http://*.windowsupdate.mocrosoft.com
O15 - Trusted Zone: http://www.rhapsody.com
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: Yahoo! Towers 2.0 - http://download.games.yahoo.com/games/clients/y/ywt0_x.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2DFF31F9-7893-4922-AF66-C9A1EB4EBB31} (Rhapsody Player Engine) - http://forms.real.com/real/player/download…ne_Inst_Win.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Amazon Unbox Video Service (ADVService) - Amazon.com - D:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: WRQ IAM (iamServ) - WRQ, Inc. - D:\Program Files\Atguard\iamserv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
Hi kpw12871

Thanks for posting logs. Good job.

First. Norton uninstaller downloaded and ran fine. I downloaded from Firefox and never started IE so not sure about your comment of having to run it from IE. No instruction ever asked me to run IE. Should I have opened IE to complete the uninstall sequence? I presume I can download from firefox.


Norton leftovers are not showing in log. That is good so it worked I will check removal tool it may have updated to run on firefox now that is something new I need to know.

Third. AVG antispyware instructions fine. Update from control panel yielded nothing so I ran manually to make sure files were up to date. No issues except you didn't call for me to use AVG after that so I'm not sure why we did the update.


Not ready to run this yet. I alway like to make sure tools are uptodate.

Seventh. Opened IE to access Kaspersky Online Scanner. IE opened all kinds of blank IE windows and never made it to Kaspersky. Seems like I still have something seriously wrong that affects IE. On my uninfected laptop I couldn't get to Kaspersky either but didn't get all the pop up windows so maybe Kaspersky was down. Doesn't explain why IE was so weird though. Here is the HJT file.


Kaspersky site maybe down.

This file rsbmsc.exe is still showing Please do the following:

Window Defender should still be disabled

————————————————-

To enable the viewing of Hidden files follow these steps:
  • Close all programs so that you are at your desktop.
  • Click Start, then select My Computer)
  • Select the Tools (at top of opened screen in menu and click Folder Options.
  • After the new window appears select the View tab.
  • Put a checkmark in the checkbox labeled Display the contents of system folders.
  • Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
  • Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
  • Remove the checkmark from the checkbox labeled Hide protected operating system files.
  • Press the Apply button and then the OK button and shutdown My Computer.
    Now your computer is configured to show all hidden files.
————————————————————–

Run HijackThis, select Do a system scan only and place checks against the following entries (if they are still present):
O2 - BHO: (no name) - {7F5A2699-38CD-4B98-B193-5916D6566B01} - C:\WINDOWS\system32\efcbyyw.dll (file missing)
O2 - BHO: (no name) - {968A29F3-B823-44B4-A30C-6EA287DC5498} - C:\WINDOWS\system32\vtsqr.dll (file missing)
O2 - BHO: (no name) - {BD99998B-3C0D-4F89-95C9-C445C746FEA2} - C:\WINDOWS\system32\mljge.dll (file missing)
O4 - HKLM\..\Run: [9915D8F9] C:\WINDOWS\system32\rsbmsc.exe
O4 - HKLM\..\RunServices: [9915D8F9] C:\WINDOWS\system32\rsbmsc.exe


WITH ALL OTHER WINDOWS CLOSED Click on Fix Checked and exit HijackThis.

—————————————————————–

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.
——————————————————–

Use Explorer to navigate to and delete the following files (if they are present) just what is in red:

Files:
  • C:\WINDOWS\system32\efcbyyw.dll
  • C:\WINDOWS\system32\vtsqr.dll
  • C:\WINDOWS\system32\mljge.dll
  • C:\WINDOWS\system32\rsbmsc.exe

——————————————————–

Still in safe mode

Do this step only if needed to get rid of this file, skip this step if manual deletion worked C:\WINDOWS\system32\rsbmsc.exe

If this file will not delete in safemode stay in safemode and use Killbox

Start Killbox place a tick next to [+]Delete on reboot
Copy this file path into the windows clipboard, all the bold below…

C:\WINDOWS\system32\rsbmsc.exe

Back in Killbox go to > file (Top left corner) > choose from drop down menu paste from clipboard.
Next, click the red highlighted X button and say NO to the prompt to restart the pc.
Now, exit Killbox and restart Your PC.

————————————————————-

Run this on line scan to see if anything is hidding from HiJackThis

Run Panda's ActiveScan from here and perform a full system scan.

1. Once you are on the Panda site click the "Scan your PC" button NOTE: If you have a popblocker enable you will have to allow popup here.
2. A new window will open…click the big "Check Now" button
3. Enter your Country
4. Enter your State/Province
5. Enter your e-mail address and click send
6. Select either Home User or Company
7. Click the big Scan Now button
8. If it wants to install an ActiveX component allow it
9. It will start downloading the files it requires for the scan (Note: It will take a couple minutes. You may have to reboot here and start back with step 1. I did.)
10. Click on "Local Disks" to start the scan
11. Post Panda scan results in your next reply with others requested.

—————————————————————

Please post these in next reply
Panda's ActiveScan
New HJT log
Hi kpw12871

Thanks for posting logs. Good job.

First. Norton uninstaller downloaded and ran fine. I downloaded from Firefox and never started IE so not sure about your comment of having to run it from IE. No instruction ever asked me to run IE. Should I have opened IE to complete the uninstall sequence? I presume I can download from firefox.


Norton leftovers are not showing in log. That is good so it worked I will check removal tool it may have updated to run on firefox now that is something new I need to know.

Third. AVG antispyware instructions fine. Update from control panel yielded nothing so I ran manually to make sure files were up to date. No issues except you didn't call for me to use AVG after that so I'm not sure why we did the update.


Not ready to run this yet. I alway like to make sure tools are uptodate.

Seventh. Opened IE to access Kaspersky Online Scanner. IE opened all kinds of blank IE windows and never made it to Kaspersky. Seems like I still have something seriously wrong that affects IE. On my uninfected laptop I couldn't get to Kaspersky either but didn't get all the pop up windows so maybe Kaspersky was down. Doesn't explain why IE was so weird though. Here is the HJT file.


Kaspersky site maybe down.

This file rsbmsc.exe is still showing Please do the following:

Window Defender should still be disabled

————————————————-

To enable the viewing of Hidden files follow these steps:
  • Close all programs so that you are at your desktop.
  • Click Start, then select My Computer)
  • Select the Tools (at top of opened screen in menu and click Folder Options.
  • After the new window appears select the View tab.
  • Put a checkmark in the checkbox labeled Display the contents of system folders.
  • Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
  • Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
  • Remove the checkmark from the checkbox labeled Hide protected operating system files.
  • Press the Apply button and then the OK button and shutdown My Computer.
    Now your computer is configured to show all hidden files.
————————————————————–

Run HijackThis, select Do a system scan only and place checks against the following entries (if they are still present):
O2 - BHO: (no name) - {7F5A2699-38CD-4B98-B193-5916D6566B01} - C:\WINDOWS\system32\efcbyyw.dll (file missing)
O2 - BHO: (no name) - {968A29F3-B823-44B4-A30C-6EA287DC5498} - C:\WINDOWS\system32\vtsqr.dll (file missing)
O2 - BHO: (no name) - {BD99998B-3C0D-4F89-95C9-C445C746FEA2} - C:\WINDOWS\system32\mljge.dll (file missing)
O4 - HKLM\..\Run: [9915D8F9] C:\WINDOWS\system32\rsbmsc.exe
O4 - HKLM\..\RunServices: [9915D8F9] C:\WINDOWS\system32\rsbmsc.exe


WITH ALL OTHER WINDOWS CLOSED Click on Fix Checked and exit HijackThis.

—————————————————————–

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.
——————————————————–

Use Explorer to navigate to and delete the following files (if they are present) just what is in red:

Files:
  • C:\WINDOWS\system32\efcbyyw.dll
  • C:\WINDOWS\system32\vtsqr.dll
  • C:\WINDOWS\system32\mljge.dll
  • C:\WINDOWS\system32\rsbmsc.exe

——————————————————–

Still in safe mode

Do this step only if needed to get rid of this file, skip this step if manual deletion worked C:\WINDOWS\system32\rsbmsc.exe

If this file will not delete in safemode stay in safemode and use Killbox

Start Killbox place a tick next to [+]Delete on reboot
Copy this file path into the windows clipboard, all the bold below…

C:\WINDOWS\system32\rsbmsc.exe

Back in Killbox go to > file (Top left corner) > choose from drop down menu paste from clipboard.
Next, click the red highlighted X button and say NO to the prompt to restart the pc.
Now, exit Killbox and restart Your PC.

————————————————————-

Run this on line scan to see if anything is hidding from HiJackThis

Run Panda's ActiveScan from here and perform a full system scan.

1. Once you are on the Panda site click the "Scan your PC" button NOTE: If you have a popblocker enable you will have to allow popup here.
2. A new window will open…click the big "Check Now" button
3. Enter your Country
4. Enter your State/Province
5. Enter your e-mail address and click send
6. Select either Home User or Company
7. Click the big Scan Now button
8. If it wants to install an ActiveX component allow it
9. It will start downloading the files it requires for the scan (Note: It will take a couple minutes. You may have to reboot here and start back with step 1. I did.)
10. Click on "Local Disks" to start the scan
11. Post Panda scan results in your next reply with others requested.

—————————————————————

Please post these in next reply
Panda's ActiveScan
New HJT log
Hi Tom:
I have been out of town so no time to work on this machine. Good thing I have my own work computer because this one is still messed up.

The HJT solution worked fine. All the files were gone when I went into the Safe Mode so did not delete anything there. Also did not need to use KillBox.

When I went to run the online virus scanner I ran into problems. You cannot run Pandasoft from Firefox so I fired up IE. IE will start to the home page fine. I typed in the url to take me to Pandasoft and it hangs, flashes a new window, flashes my home page, goes blank, then repeats. Almost like the program is corrupted or I still have some nasty worm in charge. So…. here is the HJT output. I have AVG free antivirus if you think running it locally could be useful. Thanks

Logfile of HijackThis v1.99.1
Scan saved at 10:17:29 PM, on 2/19/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
D:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
D:\PROGRA~1\Atguard\iamapp.exe
D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE
C:\Program Files\iTunes\iTunesHelper.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
D:\Program Files\Windows Defender\MSASCui.exe
D:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
D:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
D:\Program Files\Atguard\iamserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
D:\Program Files\Hijackthis\Scanner.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.usatoday.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iamapp] D:\PROGRA~1\Atguard\iamapp.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [EPSON Stylus CX4800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE /P26 "EPSON Stylus CX4800 Series" /O6 "USB001" /M "Stylus CX4800"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Windows Defender] "D:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Creative Detector] D:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [MtdAcq] C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe /s
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O15 - Trusted Zone: http://*.windowsupdate.mocrosoft.com
O15 - Trusted Zone: http://www.rhapsody.com
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: Yahoo! Towers 2.0 - http://download.games.yahoo.com/games/clients/y/ywt0_x.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2DFF31F9-7893-4922-AF66-C9A1EB4EBB31} (Rhapsody Player Engine) - http://forms.real.com/real/player/download…ne_Inst_Win.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Amazon Unbox Video Service (ADVService) - Amazon.com - D:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: WRQ IAM (iamServ) - WRQ, Inc. - D:\Program Files\Atguard\iamserv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
Hi kpw12871

Ok good work your log is looking much better. Let me check on a few things with Internet Explorer not working I will get back to you on that. Now I will need you to please do the following I will need to see this as soon as you can post it:

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log
Hi Tom:
Here is the SD fix log and hjt log.
Thanks again for working me through this. I will try IE and panda again. I'm wondering if I have corrupted IE and I just need to reinstall it. I will wait for your instructions.
cheers.


SDFix: Version 1.64

Run by: Family PC - Thu 02/22/2007 @ 19:48:27.84

Microsoft Windows XP [Version 5.1.2600]

Running From: C:\SDFix

Safe Mode:
Checking Services:

Name:
ru5saqe2iao4awup
ru5saqe2iao4awup

Path:
C:\WINDOWS\system32\rsbmsc.exe /service
C:\WINDOWS\system32\rsbmsc.exe /service

ru5saqe2iao4awup Deleted

Restoring Windows Registry Entries
Restoring Default Hosts File


Rebooting…

Normal Mode:
Checking Files:

No Trojan Files Found..



Logfile of HijackThis v1.99.1
Scan saved at 7:57:17 PM, on 2/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
D:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
D:\Program Files\Atguard\iamserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
D:\PROGRA~1\Atguard\iamapp.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE
C:\Program Files\iTunes\iTunesHelper.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
D:\Program Files\Windows Defender\MSASCui.exe
D:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
D:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Mozilla Firefox\firefox.exe
D:\Program Files\Hijackthis\Scanner.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.usatoday.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iamapp] D:\PROGRA~1\Atguard\iamapp.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [EPSON Stylus CX4800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE /P26 "EPSON Stylus CX4800 Series" /O6 "USB001" /M "Stylus CX4800"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Windows Defender] "D:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Creative Detector] D:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [MtdAcq] C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe /s
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O15 - Trusted Zone: http://*.windowsupdate.mocrosoft.com
O15 - Trusted Zone: http://www.rhapsody.com
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: Yahoo! Towers 2.0 - http://download.games.yahoo.com/games/clients/y/ywt0_x.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2DFF31F9-7893-4922-AF66-C9A1EB4EBB31} (Rhapsody Player Engine) - http://forms.real.com/real/player/download…ne_Inst_Win.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Amazon Unbox Video Service (ADVService) - Amazon.com - D:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: WRQ IAM (iamServ) - WRQ, Inc. - D:\Program Files\Atguard\iamserv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
Hi kpw12871

Hi Tom:
Here is the SD fix log and hjt log.
Thanks again for working me through this. I will try IE and panda again. I'm wondering if I have corrupted IE and I just need to reinstall it. I will wait for your instructions.
cheers.


If you can yes reinstall IE

Firefox has an add-on here you can install if you don't already have it to get to windowsupdate.

firefox addon IE tab https://addons.mozilla.org/firefox/1419

let me know how it goes and if you can post a panda scan report.
Hello Tom:
Following my first post of the evening I saw your note. Funny enough, updates for windows automatically download and a download was in process tonight when I started back on the machine. It is incredibly slow when this is going on. Background IE consumes 97% of the processor. Weird. One other thing I thought of… I had downloaded IE 7 on this machine. The IE that is running now is version 6. Not sure how that happened but I am wondering if elements of 7 are still lurking about causing my IE problems. Now downloading IE 7 again, will reinstall and see how things work. May take all night for the download because the installer program calls on current version of IE to get final updates etc before installing. I am posting a run of hjt taken during this download to see if you note any malware running when IE fires up. Maybe that is why things are so slow. Once the download is complete I'll let you know how IE 7 performs. Thanks again.

Logfile of HijackThis v1.99.1
Scan saved at 11:02:08 PM, on 2/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
D:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE
C:\Program Files\iTunes\iTunesHelper.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
D:\Program Files\Windows Defender\MSASCui.exe
D:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\Downloads\IE7-WindowsXP-x86-enu.exe
d:\716709c28bcd55c14c59\update\iesetup.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\SoftwareDistribution\Download\0facce6115ab861022eae3087e064a2a\update\update.exe
c:\windows\$hf_mig$\KB928090\update\update.exe
D:\Program Files\Hijackthis\Scanner.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.usatoday.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iamapp] D:\PROGRA~1\Atguard\iamapp.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [EPSON Stylus CX4800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE /P26 "EPSON Stylus CX4800 Series" /O6 "USB001" /M "Stylus CX4800"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Windows Defender] "D:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Creative Detector] D:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [MtdAcq] C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe /s
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O15 - Trusted Zone: http://*.windowsupdate.mocrosoft.com
O15 - Trusted Zone: http://www.rhapsody.com
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: Yahoo! Towers 2.0 - http://download.games.yahoo.com/games/clients/y/ywt0_x.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2DFF31F9-7893-4922-AF66-C9A1EB4EBB31} (Rhapsody Player Engine) - http://forms.real.com/real/player/download…ne_Inst_Win.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Amazon Unbox Video Service (ADVService) - Amazon.com - D:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: WRQ IAM (iamServ) - WRQ, Inc. - D:\Program Files\Atguard\iamserv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
Tom:
IE 7 looks very good. No erratic behavior. Could not get Panda to run yet but I think related to authorization of Active X and the default settings on IE 7. Work on it more tomorrow. Here is the latest HJT run. Thanks


Logfile of HijackThis v1.99.1
Scan saved at 12:05:38 AM, on 2/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
D:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE
C:\Program Files\iTunes\iTunesHelper.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
D:\Program Files\Windows Defender\MSASCui.exe
D:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
D:\Program Files\Atguard\iamapp.exe
D:\Program Files\Atguard\iamserv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
D:\Program Files\Hijackthis\Scanner.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.usatoday.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iamapp] D:\PROGRA~1\Atguard\iamapp.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [EPSON Stylus CX4800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE /P26 "EPSON Stylus CX4800 Series" /O6 "USB001" /M "Stylus CX4800"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Windows Defender] "D:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Creative Detector] D:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [MtdAcq] C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe /s
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O15 - Trusted Zone: http://*.windowsupdate.mocrosoft.com
O15 - Trusted Zone: http://www.rhapsody.com
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: Yahoo! Towers 2.0 - http://download.games.yahoo.com/games/clients/y/ywt0_x.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2DFF31F9-7893-4922-AF66-C9A1EB4EBB31} (Rhapsody Player Engine) - http://forms.real.com/real/player/download…ne_Inst_Win.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Amazon Unbox Video Service (ADVService) - Amazon.com - D:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: WRQ IAM (iamServ) - WRQ, Inc. - D:\Program Files\Atguard\iamserv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

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