Logfile of HijackThis v1.99.1
Scan saved at 1:52:44 PM, on 2/10/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2900.2180)
The last thing I installed was a beta for Norton 360 and for
some reason it requested an "installer" be used to install it -
well that's when eveything appears to go "hang-wire" i'm in
safe mode w/networking and now everything hangs and does
not respond - luckily i still have the internet - thanks in advance
for your help
Lets try system Restore then:
1.
Click Start.
2.
Point to All Programs.
3.
Point to Accessories.
4.
Point to System Tools.
5.
Click System Restore.
6.
Follow the instructions on the wizard.
See if you can find a date the the PC worked.
Message I received - can't find system tools under Accessories but when I clicked System Restore this
is what I received:
System Restore
You do not have sufficient security privileges to
restore your system. Please contact your administrator,
or logout and log in again as an administrator and
try again…even though this login i'm on does have
adminstrator priviledges - should I come back in
as administrator? Remember, I'm in safe mode
with networking? thanks
qk question can i deleted directory(s) under C:\program files\common files ? what overall purpose does this directory serve? these files are not interdependent on other applications right? i see a directory called "symantec shared" thanks - i guess what i'm asking is that these files can't be the parent to other applications right?
Good question. I've never paid any attention to those.
Maybe one of the OCP techs will have the answer.
I wouldn't delete anything from there at this point.
The last thing I installed was a beta for Norton 360 and for
some reason it requested an "installer" be used to install it -
well that's when eveything appears to go "hang-wire" i'm in
safe mode w/networking and now everything hangs and does
not respond - luckily i still have the internet - thanks in advance
for your help
