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Spyware / Malware / Virus Removal

multiple viruses and trojans

8 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Logfile of HijackThis v1.99.1
Scan saved at 2:21:50 AM, on 2/8/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\csrss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
C:\windows\System32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\windows\System32\svchost.exe
C:\Program Files\Ashampoo\Ashampoo Magical Defrag\bin\aDefragService.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\windows\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\windows\System32\WgaTray.exe
C:\windows\Explorer.EXE
C:\Program Files\DAEMON Tools\daemon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Assassin G13\assassin.exe
C:\PROGRA~1\WALGRE~1\WALGRE~1\data\Xtras\mssysmgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\windows\System32\wuauclt.exe
C:\windows\Explorer.EXE
C:\windows\System32\wuauclt.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32Info.exe
C:\Documents and Settings\Brenda.BRENDA-PRC0PVXH\My Documents\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {67982BB7-0F95-44C5-92DC-E3AF3DC19D6D} - C:\Program Files\Video ActiveX Object\isadd.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Assassin G13] C:\Program Files\Assassin G13\assassin.exe -s
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\WALGRE~1\WALGRE~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab46479.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/f…tup1.0.0.15.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (ZoneBuddy Class) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab32846.cab
O16 - DPF: {49937C71-B31C-4EE4-8096-9C935DE005C9} (GBTripeak Control) - http://www.gamebonus.com/dngame/gbtripeak.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by115w.bay115.mail.live.com/mail/re…es/MsnPUpld.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab32846.cab
O16 - DPF: {5C882F0B-967C-4151-980D-B18E711B03B2} (GBBlitz Control) - http://www.gamebonus.com/dngame/gbblitz.cab
O16 - DPF: {6944D0ED-F974-40CC-AE94-5A6ABAA2557A} (GBSolitaire Control) - http://www.gamebonus.com/dngame/gbsolitaire.cab
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (ZPA_TexasHoldem Object) - http://zone.msn.com/bingame/zpagames/zpa_txhe.cab50108.cab
O16 - DPF: {AAB73FA7-2F0D-4750-B86C-A12FF5EE53F0} (GBBlitz2 Control) - http://www.gamebonus.com/dngame/gbblitz2.cab
O16 - DPF: {B87F4CF3-FC0E-45FB-8564-30F3F1F7A7C7} (GBMahJongSolitaire Control) - http://www.gamebonus.com/dngame/gbmahjongsolitaire.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab34246.cab
O16 - DPF: {C8A20C23-2655-4F44-B221-7F6249198FD9} (GB5_5Poker Control) - http://www.gamebonus.com/dngame/gb5_5Poker.cab
O16 - DPF: {D02FC368-0E94-4B32-84A6-0D1531109D8A} (GBWordMahJong Control) - http://www.gamebonus.com/dngame/gbwordmahjong.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (StadiumProxy Class) - http://zone.msn.com/binframework/v10/StProxy.cab41227.cab
O16 - DPF: {F7FAB51C-5552-440E-A957-63A542100824} (GBEliminati Control) - http://www.gamebonus.com/dngame/gbeliminate.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\windows\SYSTEM32\WgaLogon.dll
O21 - SSODL: exemplars - {2acf3add-34a1-4f2f-99cf-cc69785d1e90} - (no file)
O23 - Service: AshampooDefragService - - C:\Program Files\Ashampoo\Ashampoo Magical Defrag\bin\aDefragService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Pro Business 2007.SP1\Win32\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Pro Business 2007.SP1\RpcSandraSrv.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
Post #2
1) Download SmitfraudFix.exe by S!Ri from here and save it to your Desktop.

2) Double click SmitfraudFix.exe - this will open a Command Window and also create the SmitfraudFix folder on your Desktop. Once you have read the information, "press any key to continue…"
Press "1" and then to start the search process.
When the search has completed, a text file, rapport.txt, will open with the results in - Copy and paste this report into your next reply.

A copy of the report can be found in the root of your drive, eg: Local Disk C: or partition where your operating system is installed.
For most, this file can be found by double-clicking My Computer and then Local Disk (C:)

IMPORTANT: Do NOT run any other options until you are asked to do so!

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc…processutil.htm

Also, run HJT and click on Open the Misc Tools section.
  • Click Open Uninstall Manager…
  • Click Save list… and save it to your Desktop.
  • Copy and paste the file uninstall_list.txt into your next reply.
Post #4
SmitFraudFix v2.141 Scan done at 2:24:26.41, Sun 02/11/2007 Run from C:\Documents and Settings\Brenda.BRENDA-PRC0PVXH\My Documents\My Received Files\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT The filesystem type is NTFS Fix run in normal mode »»»»»»»»»»»»»»»»»»»»»»»» hosts »»»»»»»»»»»»»»»»»»»»»»»» C:\ »»»»»»»»»»»»»»»»»»»»»»»» C:\windows »»»»»»»»»»»»»»»»»»»»»»»» C:\windows\system »»»»»»»»»»»»»»»»»»»»»»»» C:\windows\Web »»»»»»»»»»»»»»»»»»»»»»»» C:\windows\system32 »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Brenda.BRENDA-PRC0PVXH »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Brenda.BRENDA-PRC0PVXH\Application Data »»»»»»»»»»»»»»»»»»»»»»»» Start Menu C:\DOCUME~1\ALLUSE~1.WIN\STARTM~1\Online Security Guide.url FOUND ! C:\DOCUME~1\ALLUSE~1.WIN\STARTM~1\Security Troubleshooting.url FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\BRENDA~1.BRE\FAVORI~1 C:\DOCUME~1\BRENDA~1.BRE\FAVORI~1\Online Security Test.url FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» Desktop C:\DOCUME~1\ALLUSE~1.WIN\Desktop\Online Security Guide.url FOUND ! C:\DOCUME~1\ALLUSE~1.WIN\Desktop\Security Troubleshooting.url FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0] "Source"="About:Home" "SubscribedURL"="About:Home" "FriendlyName"="My Current Home Page" »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler] "{2acf3add-34a1-4f2f-99cf-cc69785d1e90}"="exemplars" »»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "AppInit_DLLs"="C:\\PROGRA~1\\Google\\GOOGLE~1\\GOEC62~1.DLL" »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon] "System"="" »»»»»»»»»»»»»»»»»»»»»»»» pe386-msguard-lzx32-huy32 »»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection »»»»»»»»»»»»»»»»»»»»»»»» End
Post #5
You will need to make a copy of these instructions because you have to disconnect from the internet to complete the fix. Either print them out or copy and paste them into Notepad.

Preparation

1) Download the trial version of AVG Anti-Spyware from here and save it to your Desktop.

If you already have this program installed, skip to Updating AVG Anti-Spyware: below.

Double click the avgas-setup file to begin installation and follow the prompts.
When the program has been installed, and you click the Finish button, AVG A-S will open.

* Please note that this program was formerly known as Ewido anti-spyware 4.0.
Taken from the Ewido website -

ewido anti-spyware 4.0 will now continue under the new product name AVG Anti-Spyware 7.5. AVG Anti-Spyware 7.5 contains the same ewido technology, but with some further enhanced features:

Highly improved cleaning
Lower resource usage
Additional languages supported

All current licenses for ewido anti-spyware 4.0 will continue to be valid, and users can change over to the new AVG Anti-Spyware 7.5 for free.

  • Updating AVG Anti-Spyware:

    By default AVG A-S is configured to update automatically so, if you have an active internet connection, it should do so following installation. If you are unsure whether or not it has done so, do the following:
  • Click the Update icon at the top and under "Manual Update" - click the Start update button.
  • Either AVG A-S will update or inform you that no update was available.
  • If you cannot access the internet with the infected PC, or you are having problems updating, you can download the signatures file from here.
    Once you have installed AVG A-S, double click avgas-signatures-current.exe to update it.

    Disabling the Resident Shield:
  • By default the Resident Shield is active but as it may interfere with the process of cleaning your PC, it will need to be disabled.
    (When the PC has been cleaned you can activate the shield again, if you wish.)
  • Click the Shield icon at the top and under "Resident shield is…" - click active.
  • This should now change to inactive.

    Changing Recommended Actions
  • Click the Scanner icon at the top and then click the Settings Tab.
  • Under "How to act?" click Recommended actions and select "Quarantine" from the menu.
You can now close AVG A-S.

AVG A-S is designed to be used to both scan for and remove malicious files and also to run in real-time alongside, but not replace, your existing anti-virus program to give an added layer of protection.
Both the Resident Shield and Automatic Updates will only be available for the thirty day trial period, after that AVG A-S will revert to a stand-alone scanner which you can keep and manually update for free and use in a similar way to Ad-Aware SE Personal, Spybot S&D etc.
Should you wish to benefit from the real-time protection, you will need to upgrade the program. To do this, simply open it and click on the Buy now button.

2) Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Press "4" and then to check for updates.
Don't forget to allow SmiUpdate.exe access through your firewall.
Once it has updated, or if there are no updates available, close the window and the folder.

3) You will need to know how to boot into Safe Mode.
Instructions can be found here.

4) You will need to set Windows to show All Hidden Files and Folders.
Instructions can be found here.
** These files are hidden to stop you accidentally removing something important.
It is advisable to hide them again after fixing your computer. **

5) Log off from the internet and disconnect your modem cable for the duration of the fix.

Removal

1) Boot into Safe Mode.

2) Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Press "2" and then to start the cleaning process.
  • Wait for the tool to complete and disk cleanup to finish.
  • You will be prompted "Registry cleaning - Do you want to clean the registry ? Press "Y" and then .
  • The tool will also check if wininet.dll is infected. You may be prompted to "Replace infected file ?" - press "Y" and then .
Your PC now needs to be rebooted. If this does not happen automatically, you will need to do so manually. Either way, your PC will need to be booted back INTO SAFE MODE.

3) Run HijackThis as you did to generate a log, but this time click on 'Do a system scan only'.
Place a checkmark in the boxes to the left of the following entries, by clicking on them:

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/f…tup1.0.0.15.cab

CLOSE ALL OPEN WINDOWS AND BROWSERS - EXCEPT HJT and click on Fix checked

4) Navigate to the C:\Windows\Temp folder and delete all the files that you find there.
Do this for all Usernames.

5) Navigate to C:\Documents and Settings\Username\Local Settings\Temp and delete all the files that you find there.
Do this for all Usernames.

6) Go to Start > Control Panel > Internet Options and under Temporary Internet files, click on Delete Files…
Check the box to the left of 'Delete all offline content' and then click on OK.

7) Go to Start > Control Panel > Display.
Select the Desktop Tab, click on Customise Desktop… and then select the Web Tab.
Under Web pages: you may see a checked entry called Security info - or similar. Highlight this entry and then click the Delete button.
Finally click OK > Apply > OK.

8) Empty the Recycle Bin.

9) Ensure that ALL open Windows / Programs / Folders are closed and then run AVG A-S.
  • If it is not already selected, click the Scanner icon at the top and then select the Scan Tab.
  • Click "Complete System Scan"
  • While the scan is in progress the PC should be left otherwise idle - so if you fancy a cuppa, now's the time to put the kettle on!
  • When the scan has completed, any threats that AVG A-S has detected will be displayed.
  • Click the Apply all actions button at the bottom.
  • When AVG A-S has finished, it will display the message "All actions have been applied".

    Saving a report:
  • Click the Save Report button at the bottom left and the "Reports" window will open.
  • The content of the scan report will be displayed in the right hand pane and a copy will be automatically saved as Report-Scan-date-time.txt into the C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports folder.
  • You will need to post a copy of this report into your next reply, so if it is more convenient, you can save another copy of this report elsewhere:
    Click the Save report as button and select a destination by clicking the down arrow to the right of the Save in: text box and then click Save.
Close AVG A-S.

10) Reboot into Normal Mode.

11) Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Press "3" and then to "Delete Trusted Zone".
When prompted "Restore Trusted Zone ?", press "Y" and then .

* Please Note: If you use SpywareBlaster and/or IE/Spyads, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE/Spyads, run the batch file and reinstall the protection *

Will you then post the following:
  • A new HJT log,
  • The AVG A-S log,
  • The text file rapport.txt that will be found in the root of your drive, eg: Local Disk C: or partition where your operating system is installed.
    For most, this file can be found by double-clicking My Computer and then Local Disk (C:)
  • A description of how your PC is behaving.
Post #6
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

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http://forums.tomcoyote.org/index.php?showtopic=31418

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