What does this mean? Help!

Logfile of HijackThis v1.99.1
Scan saved at 9:03:14 PM, on 1/31/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\ibmpmsvc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\ZoneLabs\isafe.exe
C:\WINNT\System32\QCONSVC.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\system32\TpKmpSVC.exe
C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\tp4mon.exe
C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe
C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Jenny Go\Desktop\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://us.rd.yahoo.com/customize/ie/defaul…arch/search.htm

l
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =

http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program

Files\Java\jre1.5.0_10\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [TrackPointSrv] tp4mon.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe

C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [BLOG] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ

Firewall\ca.exe"
O4 - HKCU\..\Run: [TPKMAPMN] C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat

7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) -

http://download.zonelabs.com/bin/free/cm/ICSCM_ca.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) -

http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) -

http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://update.microsoft.com/microsoftupdat….cab?1156100758

517
O20 - Winlogon Notify: QConGina - C:\WINNT\SYSTEM32\QConGina.dll
O20 - Winlogon Notify: tphotkey - C:\WINNT\SYSTEM32\tphklock.dll
O23 - Service: Alerter - Unknown owner - C:\WINNT\System32\services.exe
O23 - Service: Application Management (AppMgmt) - Unknown owner - C:\WINNT\system32\services.exe
O23 - Service: Computer Browser (Browser) - Unknown owner - C:\WINNT\System32\services.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. -

C:\WINNT\system32\ZoneLabs\isafe.exe
O23 - Service: DHCP Client (Dhcp) - Unknown owner - C:\WINNT\System32\services.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. -

C:\WINNT\System32\dmadmin.exe
O23 - Service: Logical Disk Manager (dmserver) - Unknown owner - C:\WINNT\System32\services.exe
O23 - Service: DNS Client (Dnscache) - Unknown owner - C:\WINNT\System32\services.exe
O23 - Service: Event Log (Eventlog) - Unknown owner - C:\WINNT\system32\services.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINNT\system32\ibmpmsvc.exe
O23 - Service: Server (lanmanserver) - Unknown owner - C:\WINNT\System32\services.exe
O23 - Service: Workstation (lanmanworkstation) - Unknown owner - C:\WINNT\System32\services.exe
O23 - Service: TCP/IP NetBIOS Helper Service (LmHosts) - Unknown owner -

C:\WINNT\System32\services.exe
O23 - Service: Plug and Play (PlugPlay) - Unknown owner - C:\WINNT\system32\services.exe
O23 - Service: Protected Storage (ProtectedStorage) - Unknown owner -

C:\WINNT\system32\services.exe
O23 - Service: QCONSVC - IBM Corp. - C:\WINNT\System32\QCONSVC.EXE
O23 - Service: RunAs Service (seclogon) - Unknown owner - C:\WINNT\system32\services.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINNT\system32\TpKmpSVC.exe
O23 - Service: Distributed Link Tracking Client (TrkWks) - Unknown owner -

C:\WINNT\system32\services.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. -

C:\WINNT\system32\ZoneLabs\vsmon.exe
O23 - Service: Windows Time (W32Time) - Unknown owner - C:\WINNT\System32\services.exe
O23 - Service: Windows Management Instrumentation Driver Extensions (Wmi) - Unknown owner -

C:\WINNT\system32\Services.exe

I wasn't able to resolve my the problem in my computer so I decided to get a laptop…but it seems that I am experiencing the same "symptoms"…I used Norton 360, it was working fine for a couple of weeks then my computer started acting weird, and Norton 360 stopped working….I tried all the "fixes" I can think of…Now, I have Kaspersky. It found this: [detected: malware not-virus:Hoax.SWF.Alerter.a URL: http://70.86.120.154/xp-bc-728.swf] -> I don't know what this means…here's the HijackThis log…done a few minutes ago…

Logfile of HijackThis v1.99.1
Scan saved at 10:24:35 PM, on 5/15/2007
Platform: Unknown Windows (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16386)

Running processes:
C:\Windows\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe"
O4 - HKCU\..\Run: [HijackThis startup scan] C:\Users\JAG\Desktop\HijackThis.exe /startupscan
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - (no file)
O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
O11 - Options group: [INTERNATIONAL] International*
O13 - Gopher Prefix:
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\r3hook.dll
O20 - Winlogon Notify: igfxcui - C:\Windows\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: klogon - C:\Windows\system32\klogon.dll
O23 - Service: Kaspersky Anti-Virus 6.0 (AVP) - Unknown owner - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe" -r (file missing)
O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe