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Post #1
1) My msn messanger is sending malicious links to my contact list. 2) I get messages from Norton indicating that something is trying to change my homepage. 3) Norton says that 'Adware.com' is in my comp. 4) I could not download "Hyjackthis"
Post #2
Hello Fexdavid,

Welcome to the TomCoyote forums. You can try running an online virus scan:
http://housecall.trendmicro.com/

Let me know how it goes.

Regards,

Ax
Post #3
AX, Nice Id ! I clicked on ' Housecall.Trendmicro.com ' … and the reply was … Intenet Explorer can not display this page. Appreciate your attempt to help. Thanks. Fex
Post #4
hi,

you can try running your antivirus and any other anti-malware app you may have in safe mode. after updating them if you can. what happens when you try to download HJT, can you get to any other websites like this with no problem:

http://www.ewido.net/en/

or

http://www.superantispyware.com/superantis…efreevspro.html

if so please download, install, update and scan with one or the other.

to reach safe mode you would tap your f8 key during a computer restart. chose the first option safe mode. if you can download one of the above, run while in safe mode also.

shelf life
Post #5 last edited

AX, Nice Id !

I clicked on ' Housecall.Trendmicro.com ' … and the reply was … Intenet Explorer can not display this page.

Appreciate your attempt to help. Thanks.
Fex


Thanks Fexdavid B) ,

Along with what shelf life suggested, it might be a good idea to make sure Norton isn't being too restrictive. I worked on a computer once where Norton's security was set so high that it blocked everything and it couldn't update its own virus definitions, much less do anything else!

Ax
Post #6

hi,

you can try running your antivirus and any other anti-malware app you may have in safe mode. after updating them if you can. what happens when you try to download HJT, can you get to any other websites like this with no problem:

http://www.ewido.net/en/

or

http://www.superantispyware.com/superantis…efreevspro.html

if so please download, install, update and scan with one or the other.

to reach safe mode you would tap your f8 key during a computer restart. chose the first option safe mode. if you can download one of the above, run while in safe mode also.



shelf life


********************************************



shelf life,

The 2nd link worked …superantispyware.com… I ran it NOT on safe mode and found 67 items and removed them. I then ran it again on safe mode and found 0 items. Hope that solves my dillema.
I really do appreciate your help. Thanks!

Fex
Post #7


AX, Nice Id !

I clicked on ' Housecall.Trendmicro.com ' … and the reply was … Intenet Explorer can not display this page.

Appreciate your attempt to help. Thanks.
Fex


Thanks Fexdavid B) ,

Along with what shelf life suggested, it might be a good idea to make sure Norton isn't being too restrictive. I worked on a computer once where Norton's security was set so high that it blocked everything and it couldn't update its own virus definitions, much less do anything else!

Ax





Ax,
Thanks for the tip. I'm really thankful for you, shelf and the entire Tomcoyote site.

regards,

Fex
Post #9

Fex,

Glad to hear shelf life's suggestion worked, we're here anytime you need it :thumbup:

Cheers,

Ax

*********************************************************************************


Hi,

All looked good for a day or two and then 1) the notice of " Homepage Change " appeared
and 2) " adware.maxsearch " attempt followed.

I do appreciate the help.

Fex
Post #12
:thumbup: No problem Fex. If you still need assistance once your log is cleaned, please post back here and we will assist you with your remaining issues. Regards, Ax
Post #13
Ax, What I meant was that I did post on the HJT site. Symantec wouldn't let me in. Funny thing…I have symantec/Norton installed. :oops: Thanks again. Fex
Post #15

Yep, I understood you as far as your HJT log, but I guess now I don't understand "Symantec wouldn't let me in". :rofl:



Ax,

What I meant was the link you sent to me to remove Adware would not open.

Fex

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