I appreciate any help I can get. The problem is…I cannot access any antivirus websites, my regedit closes on me after about 2 seconds, Norton liveupdate says there are host files that cannot be removed, I tried to download Hijack This and my browser closed, I tried to do system restore…and there were no available system restore points before today. Symantec, after charging me $70, said they couldn't help me..said I was missing files…they couldn't find HOST file. IBM said they couldn't help me. Again, thanks for any help.
Lets try a few things first.
I'm going to attach a zip file. Download and unzip it if you can.
It's called spyware.zip but is really HijackThis.zip. Lets see if that works.
The rename option was not available before unzipping…when I double click and press run…there is a long message about Hijack this that disappears too fast for me to read .
There is a message that pops up over the and says that my HOSTS file is marked as a system file and cannot be manipulated. Press Ok to remove hidden system and file attributes or cancel to quit. Is this a phoney meassage or real?
Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab. Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders." Clear "Hide protected operating system files."
Click Apply, and then click OK.
✨ Ask AI
AI can make mistakes. Check the cited posts. Archived advice can be out-of-date
Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI