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Need help on HijackThis

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Post #1
Here is the scan log. Pl advise. Thanks

Logfile of HijackThis v1.99.1
Scan saved at 7:37:15 PM, on 1/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Windows Media Player\WMPNetwk.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\HEWLET~1\Shared\HPQTOA~1.EXE
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\WINDOWS\system32\wuauclt.exe
C:\DOCUME~1\VENKAT~1\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=33568
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{95225653-BE25-47BC-9405-F68AEDEA9DE9}: NameServer = 85.255.114.8,85.255.112.189
O17 - HKLM\System\CCS\Services\Tcpip\..\{E9DD33F6-4921-4477-89A9-97F9DC3974C3}: NameServer = 85.255.114.8,85.255.112.189
O17 - HKLM\System\CCS\Services\Tcpip\..\{FBB96932-EC56-4386-AAE9-20E085E2041D}: NameServer = 85.255.114.8,85.255.112.189
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.8 85.255.112.189
O17 - HKLM\System\CS1\Services\Tcpip\..\{95225653-BE25-47BC-9405-F68AEDEA9DE9}: NameServer = 85.255.114.8,85.255.112.189
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.114.8 85.255.112.189
O17 - HKLM\System\CS2\Services\Tcpip\..\{95225653-BE25-47BC-9405-F68AEDEA9DE9}: NameServer = 85.255.114.8,85.255.112.189
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.8 85.255.112.189
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
Post #4
Hi. Thanks a lot. I hv ran the Fixwareout.exe, ATF cleaner as you directed in the forum. Here are the report.txt log file and new Hijack log. Internet browsing has become very slow now. Pl let me know. Thanks again for all your help. Appreciate it.


Report.txt
————-


Fixwareout
Last edited 1/27/2007
Post this report in the forums please
…
Prerun check
»»»»» HKLM run and Winlogon System values
C:\WINDOWS\system32\kdlex.exe will be moved to C:\WINDOWS\temp\kdlex.ren at reboot.
»»»»» System restarted
…
Reg Entries that were deleted
…
Random Runs removed from HKLM
…

PLEASE NOTE, There WILL be LEGITIMATE FILES LISTED. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.

»»»»» Searching by size/names…

»»»»»
Search five digit cs, dm kd and jb files.
This WILL/CAN also list Legit Files, Submit them at Virustotal

Other suspects.

»»»»» Misc files.

»»»»» Checking for older varients covered by the Rem3 tool.

»»»»» Postrun check
»»»»» HKLM run
»»»»» Winlogon System value
"system"=""
»»»»»


»»»»» Current runs

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AGRSMMSG"="AGRSMMSG.exe"
"SoundMAXPnP"="C:\\Program Files\\Analog Devices\\SoundMAX\\SMax4PNP.exe"
"SoundMAX"="C:\\Program Files\\Analog Devices\\SoundMAX\\Smax4.exe /tray"
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.5.0_10\\bin\\jusched.exe\""
"PTHOSTTR"="C:\\Program Files\\HPQ\\HP ProtectTools Security Manager\\PTHOSTTR.EXE /Start"
"igfxtray"="C:\\WINDOWS\\system32\\igfxtray.exe"
"igfxhkcmd"="C:\\WINDOWS\\system32\\hkcmd.exe"
"igfxpers"="C:\\WINDOWS\\system32\\igfxpers.exe"
"UpdateManager"="\"C:\\Program Files\\Common Files\\Sonic\\Update Manager\\sgtray.exe\" /r"
"dla"="C:\\WINDOWS\\system32\\dla\\tfswctrl.exe"
"SynTPEnh"="C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe"
"hpWirelessAssistant"="C:\\Program Files\\hpq\\HP Wireless Assistant\\HP Wireless Assistant.exe"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"eabconfg.cpl"="C:\\Program Files\\HPQ\\Quick Launch Buttons\\EabServr.exe /Start"
"Cpqset"="C:\\Program Files\\HPQ\\Default Settings\\cpqset.exe"
"WatchDog"="C:\\Program Files\\InterVideo\\DVD Check\\DVDCheck.exe"
"Symantec NetDriver Monitor"="C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe /Consumer"
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WMPNSCFG"="C:\\Program Files\\Windows Media Player\\WMPNSCFG.exe"
"swg"="C:\\Program Files\\Google\\GoogleToolbarNotifier\\1.2.1128.5462\\GoogleToolbarNotifier.exe"




New Hijack Log file…
—————————-

Logfile of HijackThis v1.99.1
Scan saved at 10:06:49 PM, on 1/28/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\PROGRA~1\HEWLET~1\Shared\HPQTOA~1.EXE
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=33568
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.8 85.255.112.189
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.114.8 85.255.112.189
O17 - HKLM\System\CS2\Services\Tcpip\..\{95225653-BE25-47BC-9405-F68AEDEA9DE9}: NameServer = 85.255.114.8,85.255.112.189
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.8 85.255.112.189
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
Post #5
Please do not delete anything unless instructed to.



Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.8 85.255.112.189
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.114.8 85.255.112.189
O17 - HKLM\System\CS2\Services\Tcpip\..\{95225653-BE25-47BC-9405-F68AEDEA9DE9}: NameServer = 85.255.114.8,85.255.112.189
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.8 85.255.112.189

Close ALL windows and browsers except HijackThis and click "Fix checked"


No need to download again but please run it. Sometimes it takes 4-5 times running Fixwareout and the flushdns to remove the bad 017's

Double Click Fixwareout.exe and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts.
You will be asked to reboot your computer; please do so.
Your system may take longer than usual to load; this is normal.

Once the desktop loads a text that will open (report.txt) Please save this file, you'll need to post it with a new HijackThis log.

Next:
Click Start> Run> type in CMD tap enter key
Copy/Paste: ipconfig /flushdns
If you are typing this in, note the space between the g /f
It needs to be there.


Now lets check some settings on your system.
Enter your Control Panel and double-click on Network Connections

Then right click on your Default Connection
Usually Local Area Connection for Cable and DSL
Left click on Properties
Double-Click on the Internet Protocol (TCP/IP) item
Select the radio dial that says Obtain DNS Servers Automatically
Note: Do this for all Network Connections
Press OK twice to get out of the properties screen and reboot if it asks



Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.

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