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Opera Cache4

Started by Guest_Barqers_* , Jan 24 2007 09:19 PM

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12 replies to this topic

#1 Guest_Barqers_*

Guests

Posted 24 January 2007 - 09:19 PM

Hi everytime I start Opera web browser I get that the Cache4 folder is corrupt and unreadable I have no idea what this is and any help is appreciated. I am not sure if it is a HijackThis issue but I will get a HJT log. I don't understand how it is corrupt as I am using Opera web browser to post this so I have no idea why I am getting this error. Possibly because of a corrupt file inside Cache4? but I do not want to delete anything yet.

Thank you for your time,

Francois

Logfile of HijackThis v1.99.1
Scan saved at 10:19:24 PM, on 1/24/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Opera\Opera.exe
C:\Documents and Settings\Administrator\Desktop\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [WordPerfect Office 1215] C:\Program Files\WordPerfect Office 12\Programs\Registration.exe /title="WordPerfect Office 12" /date=020407 serial= lang=EN *********** edited serial info out

- Galadriel
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O11 - Options group: [INTERNATIONAL] International*
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe

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#2 Galadriel

CEO - Chief Elvish Officer

Visiting Fellow
528 posts

Posted 24 January 2007 - 09:49 PM

Hello Barqers, Which version of Opera are you using? (Just curious... I'm an Opera user too.) If you go to Help-About, you'll get a page that lists all the paths that the browser uses. It seems like Opera's main cache folder is non-existent or has become corrupt. (it can happen at times). You may want to delete the contents of the folder and restart Opera. See if that fixes it. I had a similar problem with Mozilla way back... turns out the folder itself was not even there. So I was browsing with no cache. For those who don't know what cache is, it is the folder where the browser saves everything from web sites you view for subsequent quick retrieval. In IE it is referred to as "Temporary Internet Files" or TIF for short. In Opera and Mozilla, it is cache. You don't need cache to browse, but it does speed things up a bit especially when viewing sites with lots of images (like all the buttons and the skin here on TC). BTW, Your log looks mighty fine to me. Hope this helps,

I amar prestar aen. Han mathon ne nen. Han mathon ne chae. A han noston ne 'wilith. - Galadriel

'The world is changed; I can feel it in the water, I can feel it in the earth, I can smell it in the air.'

#3 Guest_Barqers_*

Guests

Posted 24 January 2007 - 09:57 PM

Hi Galadriel I have done a couple steps. First I renamed the original cache4 folder to blah. Then I created a new cache4 browser I get no more corruption errors. Now I can browse fine and all that jazz I just cannot delete the original folder, no matter what I rename it. It says the directory is not empty. Yet I completely deleted all files in it. I went to tools>options and said show hidden files. I also unchecked the hide system files option and still I can't see a single file in that folder it just won't delete. ARG =\ Thank you for your time Galadriel Francois

#4 Galadriel

CEO - Chief Elvish Officer

Visiting Fellow
528 posts

Posted 24 January 2007 - 10:13 PM

First I'm glad to help.

Second, When you tried to delete the folder, did you close Opera completely before you did? If not, that may be why.

If you did close Opera and the folder still won't delete, I see two possible causes (there might be more, but those two I'm sure could be the case).
The first of those is that something in the cache was corrupt and causing some kind of bug in the File Allocation Table or Index. This could cause Windows to mess up and lock you out of doing anything with that folder. - Possible solution, run Checkdisk... I know it sounds weird, but checkdisk on XP has a lot of usefulness imo. It will check for integrity of the FAT and Indexes. If a problem is found, it should fix it. I don't know whether the folder would then be "freed" or not, but it is worth a shot.

The second cause could be because of a bad block or sector on the disk. Again, running checkdisk will tell you whether that is the case.

Alternatively, you could try using this to delete it. Be warned though, that this is an extremely powerful tool and should be used with caution. In other words, don't try deleting System32 with it...

http://ccollomb.free.fr/unlocker/

#5 Guest_Barqers_*

Guests

Posted 24 January 2007 - 10:16 PM

Okay I will try your tool because I see no other option. I close opera completely and I run atf cleaner by atribune to remove Opera's cache and then when I run checkdisk it opens command and I see a bunch of letters flash on the screen and then it closes. So either checkdisk is malfunctioning or it finds no error. I will try the unlocker tool and let you know how it goes. Thank you very much Francois

#6 Guest_Barqers_*

Guests

Posted 24 January 2007 - 10:19 PM

Okay I've tried unlocker and it says it deleted the folder yet it is still on my desktop and I still can not delete it >.<. Is this a virus or is it just something up with the integrity of the folder. Francois

#7 Galadriel

CEO - Chief Elvish Officer

Visiting Fellow
528 posts

Posted 24 January 2007 - 10:27 PM

By Checkdisk I meant using the error checking tool in the Drive Properties Window. Open "My Computer" and right click on the "C" drive (or whichever drive you have Windows installed on) and choose Properties. In the Tools Tab, click on Check Now. I recommend doing the auto fix errors. The scan for and attempt recovery of bad sectors is a good idea but it will make the scan take much longer (depending on the size of the disk and the speed of the machine, it can take upwards of 45mins to run). If you selected auto-fix, it should tell you it cannot run checkdisk because it needs full write access to the drive and Windows restricts it. It'll ask whether you want to schedule a checkdisk on next restart of the machine. Just say yes and restart. Checkdisk will run and should restart the machine after it ends. It is quick to restart so you may not have time to see the info displayed before it does. When it does, you'll get another chance to see the results. Good luck, :wavey:

#8 Galadriel

CEO - Chief Elvish Officer

Visiting Fellow
528 posts

Posted 24 January 2007 - 10:32 PM

Okay I've tried unlocker and it says it deleted the folder yet it is still on my desktop and I still can not delete it >.<. Is this a virus or is it just something up with the integrity of the folder.

Francois

Was the folder locked? Unlocker should have shown you if it was...

The folder is on your desktop? How did it get there? Did you move it? As far as I know, the Cache4 folder should be in C:\documents and settings\yourusernamehere\Application Data\Opera\Opera\profile\cache4\ at least, that's where it is for me using Opera 9.1.

#9 Guest_Barqers_*

Guests

Posted 24 January 2007 - 11:06 PM

Yes to explain what I have done. I renamed the original cache4 folder blah then moved it to my desktop and then created a new cache4 folder and it worked. By the way the disk check found folders to be corrupt and it fixed them. Then I rebooted and I was able to delete the folder. Well I am off to bed I have a math exam tomorrow. Thank you very much for your help Galadriel Francois

#10 Galadriel

CEO - Chief Elvish Officer

Visiting Fellow
528 posts

Posted 24 January 2007 - 11:46 PM

I'm glad to hear Checkdisk fixed the problem.

I've used checkdisk in various problematic situations... I've found it to be a good step to try when troubleshooting something like this.

Good luck with your exam! Regards,

#11 Guest_Barqers_*

Guests

Posted 25 January 2007 - 10:36 AM

Yeah I didn't know that checkdisk was very usefull, but it prooved to be very useful in this case. Just got back from my exam and I'm pretty sure my mark is 95-100% =P math is too easy. Anyways hopefully anyone reading this thread will realise checkdisk works in situations like this, as I have just found that out. Thank you once again Galadriel François

#12 Guest_Barqers_*

Guests

Posted 27 January 2007 - 03:19 PM

Hi I just want to let anyone reading this thread know that unlocker is a very very usefull tool. I downloaded and was going to get rid of it, but everytime I run into a file that "can't be deleted" I use this tool. Also like Galadriel said it is a very powerful tool so do not try and delete a file that is required by windows or any other program to run. This will cause either windows to not be able to start or corrupt the program you would try to run. Overall though this tool is A++. Thank you Galadriel Francois EDIT -- By the way the reason I got Opera web browser is because of your blog. Thanks for convincing me to try it. Perfect browser, love the widgets and all the themes. Way more customizable than firefox and can't even compare to Internet Explorer.

Edited by Barqers, 27 January 2007 - 03:20 PM.

#13 Galadriel

CEO - Chief Elvish Officer

Visiting Fellow
528 posts

Posted 27 January 2007 - 03:31 PM

Hi I just want to let anyone reading this thread know that unlocker is a very very usefull tool. I downloaded and was going to get rid of it, but everytime I run into a file that "can't be deleted" I use this tool. Also like Galadriel said it is a very powerful tool so do not try and delete a file that is required by windows or any other program to run. This will cause either windows to not be able to start or corrupt the program you would try to run. Overall though this tool is A++.

Thank you Galadriel

Yes unlocker is a very powerful tool! You're very welcome!

EDIT -- By the way the reason I got Opera web browser is because of your blog. Thanks for convincing me to try it. Perfect browser, love the widgets and all the themes. Way more customizable than firefox and can't even compare to Internet Explorer.

Woot! Thanks for the good words! Opera is indeed wonderful.

Cheers, and congrats on your math exam! :wavey:

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