I cant stop the pop ups

Hi John Panda scan: Incident Status Location Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Alan\Cookies\alan@2o7[2].txt Spyware:Cookie/Ccbill Not disinfected C:\Documents and Settings\Alan\Cookies\alan@ccbill[2].txt Spyware:Cookie/Sextracker Not disinfected C:\Documents and Settings\Alan\Cookies\[removed][1].txt Spyware:Cookie/Sextracker Not disinfected C:\Documents and Settings\Alan\Cookies\[removed][1].txt Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Alan\Cookies\[removed][1].txt Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Alan\Cookies\[removed][2].txt Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Alan\Cookies\alan@fastclick[1].txt Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Alan\Cookies\alan@go[1].txt Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Alan\Cookies\alan@hitbox[2].txt Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Alan\Cookies\[removed][1].txt Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Alan\Cookies\alan@overture[2].txt Spyware:Cookie/Sextracker Not disinfected C:\Documents and Settings\Alan\Cookies\alan@sextracker[1].txt Spyware:Cookie/onestat.com Not disinfected C:\Documents and Settings\Alan\Cookies\[removed][2].txt Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\Alan\Cookies\alan@statcounter[1].txt Spyware:Cookie/Tradedoubler Not disinfected C:\Documents and Settings\Alan\Cookies\alan@tradedoubler[2].txt Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Alan\Cookies\alan@tribalfusion[1].txt I dont appear to be having any problems at the moment, but these scans seem to tell a different story, what do you think ? thanks

Hi,

Those scans tell you to empty your Recycle Bin and the Quarantaine of Norton so please do that now

This is my normal post for when you are clear - which you now are - or seem to be.
Please advise of any problems you still have. If you think you're clean please give one more reply so that I can archive this topic.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

• Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
  Turn off System Restore.
  On the Desktop, right-click My Computer
  Click Properties
  Click the System Restore tab
  Check Turn off System Restore
  Click Apply, and then click OK
  
  Reboot.
  
  Turn on System Restore.
  On the Desktop, right-click My Computer
  Click Properties
  Click the System Restore tab
  Uncheck Turn off System Restore
  Click Apply, and then click OK
  NOTE: only do this ONCE, NOT on a regular basis!
  
• Re hide your system files. To do so, please follow the steps below:
  • Double-click My Computer.
  • Click the Tools menu, and then click Folder Options.
  • Click the View tab.
  • Put a check by "Hide file extensions for known file types."
  • Under the "Hidden files" folder, select "Do not show hidden files and folders."
  • Check "Hide protected operating system files."
  • Click Apply, and then click OK.
• Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialise and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
• Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.
  
• Visit Microsoft's Update Site Frequently - It is important that you visit http://update.microsoft.com/ regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  
• Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
  This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:
  Instructions for - Spybot S & D and Ad-aware
  
• Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with the program on a regular basis just as you would an anti virus software in conjunction with Spybot. A tutorial on installing & using this product can be found here:
  Instructions for - Spybot S & D and Ad-aware
  
• Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. A article on anti-malware products with links for this program and others can be found here:
  Computer Safety on line - Anti-Malware
  
• Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

Stand Up and Be Counted!
Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints Malware Complaints, you have to be registered to post after registering just find your country room and register your complaint.
The infection you had was LOP

May your God go with you..

John.

Hi,

Those scans tell you to empty your Recycle Bin and the Quarantaine of Norton so please do that now

This is my normal post for when you are clear - which you now are - or seem to be.
Please advise of any problems you still have. If you think you're clean please give one more reply so that I can archive this topic.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

• Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
  Turn off System Restore.
  On the Desktop, right-click My Computer
  Click Properties
  Click the System Restore tab
  Check Turn off System Restore
  Click Apply, and then click OK
  
  Reboot.
  
  Turn on System Restore.
  On the Desktop, right-click My Computer
  Click Properties
  Click the System Restore tab
  Uncheck Turn off System Restore
  Click Apply, and then click OK
  NOTE: only do this ONCE, NOT on a regular basis!
  
• Re hide your system files. To do so, please follow the steps below:
  • Double-click My Computer.
  • Click the Tools menu, and then click Folder Options.
  • Click the View tab.
  • Put a check by "Hide file extensions for known file types."
  • Under the "Hidden files" folder, select "Do not show hidden files and folders."
  • Check "Hide protected operating system files."
  • Click Apply, and then click OK.
• Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialise and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
• Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.
  
• Visit Microsoft's Update Site Frequently - It is important that you visit http://update.microsoft.com/ regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  
• Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
  This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:
  Instructions for - Spybot S & D and Ad-aware
  
• Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with the program on a regular basis just as you would an anti virus software in conjunction with Spybot. A tutorial on installing & using this product can be found here:
  Instructions for - Spybot S & D and Ad-aware
  
• Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. A article on anti-malware products with links for this program and others can be found here:
  Computer Safety on line - Anti-Malware
  
• Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

Stand Up and Be Counted!
Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints Malware Complaints, you have to be registered to post after registering just find your country room and register your complaint.
The infection you had was LOP

May your God go with you..

John.

Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

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