hijackthis log

Hi roxy and welcome to the forums here at Tom Coyote.

I'm not seeing anything malicious in your HJT log but I do have one major observation though. There appears to be two Anti-Virus programs running real time protection, Symantec/Norton and Avast. This can cause many issues including system slow down, conflicts, ect…
You can keep both installed but just use one for real-time scanning and disable the other. The disabled program can still be used for one-time scans.

In general you never want to run 2 Anti-Virus or Firewall programs at the same time. Other types of Spyware protection such as Spybot, SpywareBlaster, ect… are usually OK (and recommended) to have multiple programs running for layered protection.

I'm not quite sure what that file is (netcmd.exe). Let's try to see what is happening:

Download Autoruns by Sysinternals from Here and save it to your desktop.

Extract the files to your desktop, open the Autoruns folder, and double-click autoruns.exe to run it.

When the scan is finished from the toolbar, select the [Options] tab, then tick the 'Hide Microsoft Entries' option. Then hit the 'refresh' icon.

Post the log here for me to view.

Regards,
Dave

so which one do you think i should keep running? or should there is a better anti-virus that i could use. about the netcmd.exe before it was missing. norton has scanned infostealer and removed it i think. and everytime windows opens it is always saying that netcmd.exe is missing. any ways here is the log HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell + netcmd.exe File not found: netcmd.exe + s File not found: s HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run + !AVG Anti-Spyware AVG Anti-Spyware Anti-Malware Development a.s. c:\program files\grisoft\avg anti-spyware 7.5\avgas.exe + avast! avast! service GUI component c:\program files\alwil software\avast4\ashdisp.exe + ccApp Symantec User Session Symantec Corporation c:\program files\common files\symantec shared\ccapp.exe + Cpqset c:\program files\hpq\default settings\cpqset.exe + EPSON Stylus CX4600 Series EPSON Status Monitor 3 SEIKO EPSON CORPORATION c:\windows\system32\spool\drivers\w32x86\3\e_fati9aa.exe + High Definition Audio Property Page Shortcut High Definition Audio Property Page Shortcut v1.0 Windows ® Server 2003 DDK provider c:\windows\system32\chdaudpropshortcut.exe + HP Component Manager HP Framework Component Manager Service Hewlett-Packard Company c:\program files\hp\hpcoretech\hpcmpmgr.exe + HP Software Update Hewlett-Packard Product Assistant Hewlett-Packard Co. c:\program files\hp\hp software update\hpwuschd2.exe + HPDJ Taskbar Utility HP c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe + HPHmon05 HPHmon05 Hewlett-Packard c:\windows\system32\hphmon05.exe + HPHUPD05 HPHupd05 Hewlett-Packard c:\program files\hp\{45b6180b-dcab-4093-8ee8-6164457517f0}\hphupd05.exe + hpWirelessAssistant HP Wireless Assistant Module Hewlett-Packard Development Company, L.P. c:\program files\hpq\hp wireless assistant\hp wireless assistant.exe + ISUSPM InstallShield Update Service Update Manager Macrovision Corporation c:\program files\common files\installshield\updateservice\isuspm.exe + ISUSPM Startup InstallShield Update Service Update Manager Macrovision Corporation c:\program files\common files\installshield\updateservice\isuspm.exe + ISUSScheduler InstallShield Update Service Scheduler Macrovision Corporation c:\program files\common files\installshield\updateservice\issch.exe + iTunesHelper iTunesHelper Module Apple Computer, Inc. c:\program files\itunes\ituneshelper.exe + LogitechVideoRepair Logitech QuickCam Startup Application Logitech Inc. c:\program files\logitech\video\isstart.exe + LogitechVideoTray ImageStudio Tray Application Logitech Inc. c:\program files\logitech\video\logitray.exe + LVCOMSX LVCom Server Logitech Inc. c:\windows\system32\lvcomsx.exe + NvCplDaemon NVIDIA Display Properties Extension NVIDIA Corporation c:\windows\system32\nvcpl.dll + QlbCtrl QLB Controller Hewlett-Packard Development Company, L.P. c:\program files\hewlett-packard\hp quick launch buttons\qlbctrl.exe + QPService HP QuickPlay Resident Program CyberLink Corp. c:\program files\hp\quickplay\qpservice.exe + QuickTime Task QuickTime Task Apple Computer, Inc. c:\program files\quicktime\qttask.exe + RecGuard Recguard Application c:\windows\sminst\recguard.exe + SunJavaUpdateSched Java™ 2 Platform Standard Edition binary Sun Microsystems, Inc. c:\program files\java\jre1.5.0_10\bin\jusched.exe + SynTPEnh Synaptics TouchPad Enhancements Synaptics, Inc. c:\program files\synaptics\syntp\syntpenh.exe C:\Documents and Settings\All Users\Start Menu\Programs\Startup + Adobe Gamma Loader.lnk Adobe Gamma Loader Adobe Systems, Inc. c:\program files\common files\adobe\calibration\adobe gamma loader.exe + Adobe Reader Speed Launch.lnk Adobe Acrobat SpeedLauncher Adobe Systems Incorporated c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe + Bluetooth.lnk Bluetooth Tray Application Broadcom Corporation. c:\program files\widcomm\bluetooth software\bttray.exe + HP Photosmart Premier Fast Start.lnk HP Photosmart Premier Hewlett-Packard Development Company, L.P. c:\program files\hp\digital imaging\bin\hpqthb08.exe + Logitech Desktop Messenger.lnk LDM Configuration Application Logitech c:\program files\logitech\desktop messenger\8876480\program\ldmconf.exe C:\Documents and Settings\Janelle Abela\Start Menu\Programs\StartUp + Epson all-in-one Registration.lnk File not found: E:\EREG\EpsonReg.EXE + Vongo Tray.lnk InstallShield Macrovision Corporation c:\documents and settings\janelle abela\application data\microsoft\installer\{db7e00c9-6def-489a-8112-d8f81614f45a}\newshortcut2_db7e00c96def489a8112d8f81614f45a.exe HKCU\Software\Microsoft\Windows\CurrentVersion\Run + EPSON Stylus CX4600 Series EPSON Status Monitor 3 SEIKO EPSON CORPORATION c:\windows\system32\spool\drivers\w32x86\3\e_fati9aa.exe + LDM Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\logitechdesktopmessenger.exe + LogitechSoftwareUpdate Logitech Software Update Logitech Inc. c:\program files\logitech\video\manifestengine.exe + swg GoogleToolbarNotifier Google Inc. c:\program files\google\googletoolbarnotifier\1.2.908.5008\googletoolbarnotifier.exe + updateMgr Adobe Update Manager Adobe Systems Incorporated c:\program files\adobe\acrobat 7.0\reader\adobeupdatemanager.exe + Yahoo! Pager c:\program files\yahoo!\messenger\ypager.exe HKLM\SOFTWARE\Classes\Protocols\Handler + bw+0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bw+0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bw-0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bw-0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bw00 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bw00s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bw10 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bw10s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bw20 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bw20s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bw30 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bw30s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bw40 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bw40s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bw50 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bw50s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bw60 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bw60s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bw70 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bw70s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bw80 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bw80s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bw90 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bw90s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwa0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwa0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwb0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwb0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwc0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwc0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwd0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwd0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwe0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwe0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwf0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwf0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwfile-8876480 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\gaplugprotocol-8876480.dll + bwg0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwg0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwh0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwh0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwi0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwi0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwj0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwj0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwk0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwk0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwl0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwl0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwm0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwm0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwn0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwn0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwo0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwo0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwp0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwp0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwq0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwq0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwr0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwr0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bws0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bws0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwt0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwt0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwu0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwu0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwv0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwv0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bww0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bww0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwx0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwx0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwy0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwy0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwz0 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + bwz0s Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll + cetihpz HPCETIUI Protocol Handler Module Hewlett-Packard Company c:\program files\hp\hpcoretech\comp\hpuiprot.dll + offline-8876480 Logitech Desktop Messenger Logitech c:\program files\logitech\desktop messenger\8876480\program\bwplugprotocol-8876480.dll HKCU\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components + 0 File not found: About:Home HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components + n/a File not found: netconfig.exe HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks + AVG Anti-Spyware 7.5 AVG Anti-Spyware shellexecutehook Anti-Malware Development a.s. c:\program files\grisoft\avg anti-spyware 7.5\shellexecutehook.dll HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved + avast avast! Shell Extension ALWIL Software c:\program files\alwil software\avast4\ashshell.dll + Desktop Explorer NVIDIA Desktop Explorer, Version 110.33 NVIDIA Corporation c:\windows\system32\nvshell.dll + Desktop Explorer Menu NVIDIA Desktop Explorer, Version 110.33 NVIDIA Corporation c:\windows\system32\nvshell.dll + Display Panning CPL Extension File not found: deskpan.dll + HyperTerminal Icon Ext HyperTerminal Applet Library Hilgraeve, Inc. c:\windows\system32\hticons.dll + iTunes iTunes Mini Player DLL Apple Computer, Inc. c:\program files\itunes\itunesminiplayer.dll + My Bluetooth Places BTNeighborhood DLL Broadcom Corporation. c:\windows\system32\btneighborhood.dll + My Logitech Pictures Logitech Namespace2 Logitech Inc. c:\program files\logitech\video\namespc2.dll + NvCpl DesktopContext Class NVIDIA Display Properties Extension NVIDIA Corporation c:\windows\system32\nvcpl.dll + nView Desktop Context Menu NVIDIA Desktop Explorer, Version 110.33 NVIDIA Corporation c:\windows\system32\nvshell.dll + Play on my TV helper NVIDIA Display Properties Extension NVIDIA Corporation c:\windows\system32\nvcpl.dll + ShellViewRTF ShellvRTF XSS c:\windows\system32\shellvrtf.dll + Synaptics Control Panel TouchPad Control Panel Extensions Synaptics, Inc. c:\program files\synaptics\syntp\syntpcpl.dll + WinRAR shell extension c:\program files\winrar\rarext.dll + Yahoo! Mail YMMAPI Module Yahoo! Inc. c:\program files\yahoo!\common\ymmapi2005010104.dll HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects + Adobe PDF Reader Link Helper Adobe Acrobat IE Helper Version 7.0 for ActiveX Adobe Systems Incorporated c:\program files\adobe\acrobat 7.0\activex\acroiehelper.dll + CNavExtBho Class Norton AntiVirus Shell Extension Module Symantec Corporation c:\program files\norton internet security\norton antivirus\navshext.dll + CNisExtBho Class NIS Shell Extension Symantec Corporation c:\program files\common files\symantec shared\adblocking\nisshext.dll + Google Toolbar Helper Google IE Client Toolbar Google Inc. c:\program files\google\googletoolbar2.dll + SSVHelper Class Java™ 2 Platform Standard Edition binary Sun Microsystems, Inc. c:\program files\java\jre1.5.0_10\bin\ssv.dll + Yahoo! IE Services Button Yahoo! IE Services Yahoo! Inc. c:\program files\yahoo!\common\yiesrvc.dll + Yahoo! Toolbar Helper Yahoo! Toolbar Yahoo! Inc. c:\program files\yahoo!\companion\installs\cpn\yt.dll HKCU\Software\Microsoft\Internet Explorer\UrlSearchHooks + yt.dll Yahoo! Toolbar Yahoo! Inc. c:\program files\yahoo!\companion\installs\cpn\yt.dll HKLM\Software\Microsoft\Internet Explorer\Toolbar + googletoolbar2.dll Google IE Client Toolbar Google Inc. c:\program files\google\googletoolbar2.dll + Norton AntiVirus Norton AntiVirus Shell Extension Module Symantec Corporation c:\program files\norton internet security\norton antivirus\navshext.dll + Norton Internet Security 2006 NIS Shell Extension Symantec Corporation c:\program files\common files\symantec shared\adblocking\nisshext.dll + yt.dll Yahoo! Toolbar Yahoo! Inc. c:\program files\yahoo!\companion\installs\cpn\yt.dll HKLM\Software\Microsoft\Internet Explorer\Extensions + @btrez.dll,-4017 c:\program files\widcomm\bluetooth software\btsendto_ie.htm + Yahoo! Messenger c:\program files\yahoo!\messenger\ypager.exe Task Scheduler + Norton AntiVirus - Run Full System Scan - Janelle Abela.job Norton AntiVirus Scanner Module Symantec Corporation c:\program files\norton internet security\norton antivirus\navw32.exe HKLM\System\CurrentControlSet\Services + aswUpdSv Provides automatic updating for the avast! antivirus. c:\program files\alwil software\avast4\aswupdsv.exe + Automatic LiveUpdate Scheduler Manages the scheduling of Automatic LiveUpdate sessions Symantec Corporation c:\program files\symantec\liveupdate\aluschedulersvc.exe + avast! Antivirus Manages and implements avast! antivirus services for this computer. This includes the resident protection, the virus chest and the scheduler. c:\program files\alwil software\avast4\ashserv.exe + AVG Anti-Spyware Guard AVG Anti-Spyware guard Anti-Malware Development a.s. c:\program files\grisoft\avg anti-spyware 7.5\guard.exe + btwdins Handles installation and removal of Bluetooth devices. Broadcom Corporation. c:\program files\widcomm\bluetooth software\bin\btwdins.exe + ccEvtMgr Event propagation and logging service Symantec Corporation c:\program files\common files\symantec shared\ccevtmgr.exe + ccProxy Symantec Proxy Service Symantec Corporation c:\program files\common files\symantec shared\ccproxy.exe + ccSetMgr Settings storage and management service Symantec Corporation c:\program files\common files\symantec shared\ccsetmgr.exe + hpqwmiex hpqwmiex Module Hewlett-Packard Development Company, L.P. c:\program files\hewlett-packard\shared\hpqwmiex.exe + LightScribeService Used by the LightScribe software components to support 3rd party disc labeling applications using the LightScribe COM Application Programming Interface (LSCAPI). This service needs to run for LightScribe direct disc labeling to work. Hewlett-Packard Company c:\program files\common files\lightscribe\lssrvc.exe + navapsvc Handles Norton AntiVirus Auto-Protect events. Symantec Corporation c:\program files\norton internet security\norton antivirus\navapsvc.exe + NVSvc Provides system and desktop level support to the NVIDIA display driver NVIDIA Corporation c:\windows\system32\nvsvc32.exe + SNDSrvc Symantec Network Drivers Service Symantec Corporation c:\program files\common files\symantec shared\sndsrvc.exe + SPBBCSvc Symantec SPBBC Symantec Corporation c:\program files\common files\symantec shared\spbbc\spbbcsvc.exe + Symantec Core LC Symantec Core LC Symantec Corporation c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe + Vongo Service Vongo Service Starz Entertainment Group LLC c:\program files\vongo\vongoservice.exe HKLM\System\CurrentControlSet\Services + AliIde ALi mini IDE Driver Acer Laboratories Inc. c:\windows\system32\drivers\aliide.sys + AVG Anti-Spyware Driver c:\program files\grisoft\avg anti-spyware 7.5\guard.sys + AvgAsCln AVG7 Clean Driver GRISOFT, s.r.o. c:\windows\system32\drivers\avgascln.sys + btaudio Bluetooth Audio Device Broadcom Corporation. c:\windows\system32\drivers\btaudio.sys + BTDriver Bluetooth BTPORT Driver for Windows 2000 Broadcom Corporation. c:\windows\system32\drivers\btport.sys + BTKRNL Bluetooth Bus Enumerator Broadcom Corporation. c:\windows\system32\drivers\btkrnl.sys + BTWDNDIS Bluetooth LAN Access Server Driver Broadcom Corporation. c:\windows\system32\drivers\btwdndis.sys + btwmodem Bluetooth BTPORT Driver for Windows 2000 Broadcom Corporation. c:\windows\system32\drivers\btwmodem.sys + BTWUSB Driver for Bluetooth USB Devices Broadcom Corporation. c:\windows\system32\drivers\btwusb.sys + CamDrL Universal Serial Bus Camera Driver Logitech Inc. c:\windows\system32\drivers\camdrl.sys + E100B Intel® PRO/100 Adapter NDIS 5.1 driver Intel Corporation c:\windows\system32\drivers\e100b325.sys + eabfiltr QLB PS/2 Keyboard filter driver Hewlett-Packard Development Company, L.P. c:\windows\system32\drivers\eabfiltr.sys + eabusb QLB USB Keyboard filter driver Hewlett-Packard Development Company, L.P. c:\windows\system32\drivers\eabusb.sys + eeCtrl Symantec Eraser Control Driver Symantec Corporation c:\program files\common files\symantec shared\eengine\eectrl.sys + EraserUtilRebootDrv Symantec Eraser Utility Driver Symantec Corporation c:\program files\common files\symantec shared\eengine\eraserutilrebootdrv.sys + GEARAspiWDM CD/DVD Class Filter Driver GEAR Software Inc. c:\windows\system32\drivers\gearaspiwdm.sys + HBtnKey HP Tablet PC Key Button HID Driver Hewlett-Packard Development Company, L.P. c:\windows\system32\drivers\cpqbttn.sys + HdAudAddService High Definition Audio Function Driver Conexant Systems Inc. c:\windows\system32\drivers\chdaud.sys + HDAudBus High Definition Audio Bus Driver v1.0a Windows ® Server 2003 DDK provider c:\windows\system32\drivers\hdaudbus.sys + HPZid412 IEEE-1284.4-1999 Driver (Windows 2000) HP c:\windows\system32\drivers\hpzid412.sys + HPZipr12 IEEE-1284.4-1999 Print Class Driver HP c:\windows\system32\drivers\hpzipr12.sys + HPZius12 1284.4<->Usb Datalink Driver (Windows 2000) HP c:\windows\system32\drivers\hpzius12.sys + HSF_DPV HSF_DP driver Conexant Systems, Inc. c:\windows\system32\drivers\hsf_dpv.sys + HSFHWAZL HSF_HWAZL WDM driver Conexant Systems, Inc. c:\windows\system32\drivers\hsfhwazl.sys + iaStor Intel Matrix Storage Manager driver Intel Corporation c:\windows\system32\drivers\iastor.sys + LVUSBSta USB Statistic Driver Logitech Inc. c:\windows\system32\drivers\lvusbsta.sys + mdmxsdk Diagnostic Interface x86 Driver Conexant c:\windows\system32\drivers\mdmxsdk.sys + NAVENG AV Engine Symantec Corporation c:\program files\common files\symantec shared\virusdefs\20070122.021\naveng.sys + NAVEX15 AV Engine Symantec Corporation c:\program files\common files\symantec shared\virusdefs\20070122.021\navex15.sys + nv NVIDIA Compatible Windows 2000 Miniport Driver, Version 84.64 NVIDIA Corporation c:\windows\system32\drivers\nv4_mini.sys + Ptilink Direct Parallel Link Driver Parallel Technologies, Inc. c:\windows\system32\drivers\ptilink.sys + PxHelp20 Px Engine Device Driver for Windows 2000/XP Sonic Solutions c:\windows\system32\drivers\pxhelp20.sys + rimmptsk RICOH MMC Driver REDC c:\windows\system32\drivers\rimmptsk.sys + rimsptsk RICOH MS Driver REDC c:\windows\system32\drivers\rimsptsk.sys + rismxdp RICOH XD SM Driver REDC c:\windows\system32\drivers\rixdptsk.sys + rtl8139 Realtek RTL8139 NDIS 5.0 Driver Realtek Semiconductor Corporation c:\windows\system32\drivers\rtl8139.sys + SAVRT AutoProtect Symantec Corporation c:\program files\norton internet security\norton antivirus\savrt.sys + SAVRTPEL SAVRTPEL Symantec Corporation c:\program files\norton internet security\norton antivirus\savrtpel.sys + Secdrv SafeDisc driver c:\windows\system32\drivers\secdrv.sys + SNP2UVC USB2.0 PC Camera driver c:\windows\system32\drivers\snp2uvc.sys + SPBBCDrv SPBBC Driver Symantec Corporation c:\program files\common files\symantec shared\spbbc\spbbcdrv.sys + SYMDNS DNS Filter Driver Symantec Corporation c:\windows\system32\drivers\symdns.sys + SymEvent Symantec Event Library Symantec Corporation c:\windows\system32\drivers\symevent.sys + SYMFW Firewall Filter Driver Symantec Corporation c:\windows\system32\drivers\symfw.sys + SYMIDS IDS Filter Driver Symantec Corporation c:\windows\system32\drivers\symids.sys + SYMIDSCO IDS Core Driver Symantec Corporation c:\program files\common files\symantec shared\symcdata\idsdefs\20070117.002\symidsco.sys + symlcbrd Symantec Core Component Symantec Corporation c:\windows\system32\drivers\symlcbrd.sys + SYMNDIS NDIS Filter Driver Symantec Corporation c:\windows\system32\drivers\symndis.sys + SYMREDRV Redirector Filter Driver Symantec Corporation c:\windows\system32\drivers\symredrv.sys + SYMTDI Network Dispatch Driver Symantec Corporation c:\windows\system32\drivers\symtdi.sys + SynTP Synaptics Touchpad Driver Synaptics, Inc. c:\windows\system32\drivers\syntp.sys + w39n51 Intel® Wireless LAN Driver Intel® Corporation c:\windows\system32\drivers\w39n51.sys + winachsf HSF_CNXT driver Conexant Systems, Inc. c:\windows\system32\drivers\hsf_cnxt.sys HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors + Bluetooth Printer Port bthcrp DLL Broadcom Corporation. c:\windows\system32\bthcrp.dll + EPSON Stylus CX4600 Series 2KMonitor5A EPSON Bi-directional Monitor SEIKO EPSON CORPORATION c:\windows\system32\e_flm9aa.dll + hpzlnt09 HP c:\windows\system32\hpzlnt09.dll

Hi roxy,

Let's try and clear up that error first.

Run Autoruns again. Once it has finished scanning go to this entry:
HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell
Under that will be these two entries:
+ netcmd.exe File not found: netcmd.exe
+ s File not found: s
Select each, right-click and select delete. Close AutoRuns, reboot the system, and let me know if that got it. There is a slight chance we will run into permissions problems, but lets see how that works.

Now, as far as the 2 Anti-Virus programs go…they are both decent programs and you will get all kinds of opinions if you seek them in this area. Personally, I am now running Avast and am happy with it. It uses less resources than Norton and in my opinion is just as strong. But again, many people would probably disagree with me. I recommend you do your own research and see what you find.

Regards,
Dave

Thanx so much indigenous! When windows starts it doesn't look for the file anymore. Anyways I decided to just run avast. My friend send that one is better. So if anything came up again i'll just post again here! really appreciate your help and i will definetly remind this forum to my friends.thanx again!

Glad I could help roxy. Nice job on your end too. Regards, Dave

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