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Spyware / Malware / Virus Removal

something nasty on computer and it wont go

8 min read

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hi back again. this is the message that comes up GENERIC HOST PROCESS FOR WIN 32 SERVICES HAS ENCOUNTERED PROB AND NEEDS TO CLOSE. EVENT TYPE BEX PI.SYCHOST TECH DETAILS. C:\DOCUME~1\SUE\LOCALS~\TEMP\WER2D0ADIR00\SVCHOST EXE.MDMP AND C:\DOCUME~1\SUE\LOCALS~\TEMP\WER2D0ADIR00\APPCOMPAT.TXT. thanks
hi there. aint got another modem to try but was fine before this and how do i check temperature of processor and motherboard. am sorry but not very tech minded although have learnt a lot from you regarding virus etc. thanks
hi again motherboard is 32/90f, cpu is 50\122f and wdc is 31\88f have cleaned fan as well. just lost. seems to be connected to net cos error doesnt come up when not connected. am lost now but thanks again. best post this before it crashes again.
right. couldnt open file. got following mess. this location is unavailable. It could be on hard drive on this comp or on network. Try again connected to network (which i did) if cannot be located information might have been moved to different location
Hi

Let's next check this:

Download F-Secure Blacklight and save it to your desktop -> https://europe.f-secure.com/blacklight/try.shtml

Doubleclick blbeta.exe, accept the agreement, click Scan, then click Next

You'll see a list what have been found. A log will appear to your desktop, it is named fsbl.xxxxxxx.log (xxxxxxx will be random numbers).

DON'T choose Rename if something was found!

Post the contents of fsbl.xxxx.log to here (xxxx= random numbers,blacklight log from your desktop)
ok will do. just something i have noticed. in the temp file which mentioned before has got perflib files in like a media player and noticed aint go windows media and all music files are in this perflib format. looked at events in administrator on control panel which shows reports and loadperf is reason for application error. will do as you asked and get back to you. thanks
01/23/07 19:26:30 [Info]: BlackLight Engine 1.0.55 initialized 01/23/07 19:26:30 [Info]: OS: 5.1 build 2600 (Service Pack 2) 01/23/07 19:26:30 [Note]: 7019 4 01/23/07 19:26:30 [Note]: 7005 0 01/23/07 19:26:30 [Note]: 7006 0 01/23/07 19:26:30 [Note]: 7011 1228 01/23/07 19:26:31 [Note]: 7026 0 01/23/07 19:26:31 [Note]: 7026 0 01/23/07 19:26:37 [Note]: FSRAW library version 1.7.1021 01/23/07 19:38:40 [Note]: 2000 1012 01/23/07 19:38:40 [Note]: 2000 1012 01/23/07 19:38:40 [Note]: 2000 1012 01/23/07 19:38:40 [Note]: 2000 1012 01/23/07 19:38:40 [Note]: 2000 1012 01/23/07 19:38:40 [Note]: 2000 1012 01/23/07 19:38:40 [Note]: 2000 1012 01/23/07 19:38:40 [Note]: 2000 1012 01/23/07 19:38:40 [Note]: 2000 1012 01/23/07 19:38:40 [Note]: 2000 1012 01/23/07 19:38:40 [Note]: 2000 1012 01/23/07 19:38:40 [Note]: 2000 1012 01/23/07 19:38:40 [Note]: 2000 1012 01/23/07 19:38:40 [Note]: 2000 1012 01/23/07 19:38:40 [Note]: 2000 1012 01/23/07 19:38:40 [Note]: 2000 1012 01/23/07 19:38:40 [Note]: 2000 1012 01/23/07 19:38:40 [Note]: 2000 1012 01/23/07 19:38:40 [Note]: 2000 1012 01/23/07 19:38:40 [Note]: 2000 1012 01/23/07 19:38:40 [Note]: 2000 1012 01/23/07 19:38:40 [Note]: 2000 1012 01/23/07 19:38:40 [Note]: 2000 1012 01/23/07 19:38:40 [Note]: 2000 1012 01/23/07 19:38:40 [Note]: 7007 0 log as requested.
this text file in c:\docume~1\sue\locals~1\temp\ appcompat.txt file. there are two. mentioned on last post about other files in temp folder labeled perflib. cannot open them with music player and have tried notebook etc say could have been sent by email and encoded. maybe nothing but it all started with . thanks.
Hi

I'm afraid we need more research :(

Download WinPFind3U.exe to your Desktop and double-click on it to extract the files. It will create a folder named WinPFind3u on your desktop.
  • Open the WinPFind3u folder and double-click on WinPFind3U.exe to start the program.
    • In the Files Created Within group click 30 days
    • In the Files Modified Within group select 30 days
    • In the File String Search group select Non-Microsoft
  • Now click the Run Scan button on the toolbar.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
Use the Add Reply button and Copy/Paste the information back here. I will review it when it comes in.
hi there me again. did as u asked downloaded winpfind3u . extracted fine then when tried to scan it came up with message chosen non responsive programe. looked at tech details and it refers to c:\docume~1\sue\locals~1\temp\wer21e0dir00\winpfindu.exe.mdmp and same again ending in \appcompat.txt.

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