This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Slow PC - NAV reports backdoor.rustock.b

5 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

I've followed all the Symantec instructions for removal, to no avail. I have run Spybot S&D, Ad-Aware & CWShredder in SAFE mode and in normal startup - Removed some minor issues… tracking cookies & such…

PC still runs very slow after startup. SVCHost.exe is using 90%+ of CPU.

IE crashes for no apparent reason… Up graded top IE7… same response.

Here is the Hijackthis log, Please Help.

Jerry

Logfile of HijackThis v1.99.1
Scan saved at 3:33:30 AM, on 1/16/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\WatchGuard\Mobile User VPN\IreIKE.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\WatchGuard\Mobile User VPN\IPSecMon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Offline Course Player\OlpSynch.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan Pro\hplamp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
C:\Program Files\WatchGuard\Mobile User VPN\SafeCfg.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\Tmasy\Tmasy.exe
C:\WINDOWS\system32\sessmgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Documents and Settings\Jerry.ORCAPAC-44EC086\My Documents\downloads\HijackThis\hijackthis\HijackThis.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [PtiuPbmd] Rundll32.exe ptipbm.dll,SetWriteBack
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [OLPSYNCH] C:\Program Files\Offline Course Player\OlpSynch.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [HP Lamp] "C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan Pro\hplamp.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [SB Audigy 2 Startup Menu] C:\Program Files\Creative\SBAudigy2ZS\Program\Startup Menu\ChkColor.EXE
O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
O4 - Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmasy\Tmasy.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Mobile User VPN.lnk = C:\Program Files\WatchGuard\Mobile User VPN\SafeCfg.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1152705969325
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: SafeNet Monitor Service (IPSECMON) - SafeNet - C:\Program Files\WatchGuard\Mobile User VPN\IPSecMon.exe
O23 - Service: SafeNet IKE Service (IREIKE) - SafeNet - C:\Program Files\WatchGuard\Mobile User VPN\IreIKE.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Hi JerryMcArthur

Let's check if rustock.b is present.

Download
http://www.uploads.ejvindh.net/rustbfix.exe
…and save it to your desktop.

Double click on rustbfix.exe to run the tool. If a Rustock.b-infection is found, you will shortly hereafter be asked to reboot the computer. The reboot will probably take quite a while, and perhaps 2 reboots will be needed. But this will happen automatically. After the reboot 2 logfiles will open (c:\avenger.txt & c:\rustbfix\pelog.txt). Post the content of these logfiles along with a new HijackThis log.
Okay, I downloaded and ran rustbfix.exe… only took a few seconds and returned the following: ************************* Rustock.b-fix – By ejvindh ************************* Tue 01/16/2007 9:21:19.07 No Rustock.b-rootkits found ******************************* End of Logfile ********************************
Hi

Where does NAV tell rustock.b to be located?

That svchost.exe-thing is typical of old windows installation. How old is your installation?

Please do an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:

    o Scan using the following Anti-Virus database:

    + Extended (If available otherwise Standard)

    o Scan Options:

    + Scan Archives
    + Scan Mail Bases

  • Click OK
  • Now under select a target to scan select My Computer
  • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Send:

- a fresh HijackThis log
- kaspersky report
I'm at work now, but in about 5hrs I will re-run NAV and get the exact location and verbage, if it is still reported… The OS was loaded about 1 year ago from a windows XP disk with SP2. The slowness thing is very recent. I will also download and run the Kaspersky scanner as you have suggested, and will send any info that is reported along with a new HT log. Thanks, for your time…. Will Be Back in about 5Hrs. JM
Okay… Before I left for work this morning, and before I received your first posting, I started an on-line scan using spyware-doctor from (http://www.pctools.com/spyware-doctor/features/) website.

Upon returning home I found the following information… Norton had popped up with a message:

Virus Alert!
High Risk
Norton Antivirus has detected a virus on your computer.

Object Name: c:\documents and settings\jerry.orcapac-44EC086\Local Settings\Temporary Internet Files\Content.IE5\GUZQGWNF\dem[1].exe
Virus Name: Backdoor.Rustock.B
Action Taken: Unable to repair this file
Action Taken: Access to the file was denied

And Spyware Doctor Scan reported the following:

Spyware Doctor Activity Report
Generated on 1/16/2007 8:09:09 AM Spyware Doctor Homepage PC Tools Homepage Technical Support


Scans (basic information only):

Scan Results:
scan start: 1/16/2007 8:17:02 AM
scan stop: 1/16/2007 10:27:20 AM
scanned items: 509146
found items: 53
found and ignored: 0
tools used: General Scanner, Process Scanner, LSP Scanner, Startup Scanner, Registry Scanner, Browser Scanner, Browser Activity Scanner, Disk Scanner, ActiveX Scanner



Infection Name Location Risk
Known Bad Sites C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\jerry@81.95.146[1].txt (Remnant) High
Tracking Cookie(s) C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\[removed][1].txt (Remnant) Low
Advertising C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\jerry@adlegend[1].txt (Remnant) Low
Tracking Cookie(s) C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\jerry@bizrate[2].txt (Remnant) Low
Advertising C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\jerry@cgi-bin[1].txt (Remnant) Low
Advertising C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\jerry@cgi-bin[2].txt (Remnant) Low
Tracking Cookie(s) C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\jerry@cgi-bin[3].txt (Remnant) Low
Advertising C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\[removed][2].txt (Remnant) Low
Tracking Cookie(s) C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\jerry@dealtime[2].txt (Remnant) Low
Tracking Cookie(s) C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\[removed][1].txt (Remnant) Low
Tracking Cookie(s) C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\[removed][1].txt (Remnant) Low
Tracking Cookie(s) C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\jerry@forbes[2].txt (Remnant) Low
Tracking Cookie(s) C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\jerry@gomama[1].txt (Remnant) Low
Tracking Cookie(s) C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\jerry@homestore[2].txt (Remnant) Low
Tracking Cookie(s) C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\jerry@howstuffworks[1].txt (Remnant) Low
Tracking Cookie(s) C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\jerry@ic-live[1].txt (Remnant) Low
Tracking Cookie(s) C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\jerry@informit[1].txt (Remnant) Low
Known Bad Sites C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\jerry@link[2].txt (Remnant) High
Tracking Cookie(s) C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\[removed][2].txt (Remnant) Low
Tracking Cookie(s) C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\jerry@msnportal.112.2o7[1].txt Low
Advertising C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\[removed][1].txt (Remnant) Low
Tracking Cookie(s) C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\jerry@pricegrabber[2].txt (Remnant) Low
Tracking Cookie(s) C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\jerry@questionmarket[1].txt Low
Tracking Cookie(s) C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\[removed][1].txt (Remnant) Low
Tracking Cookie(s) C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\jerry@stamps[2].txt (Remnant) Low
Tracking Cookie(s) C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\[removed][2].txt (Remnant) Low
Tracking Cookie(s) C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\[removed][1].txt (Remnant) Low
Tracking Cookie(s) C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\jerry@wellsfargo[2].txt (Remnant) Low
Tracking Cookie(s) C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\[removed][1].txt (Remnant) Low
Tracking Cookie(s) C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\[removed][1].txt (Remnant) Low
Trojan.PWSteal.BS C:\WINDOWS\9129837.exe High
Transponder.Twain-tech D:\WINNT\Temp\THI27B5.tmp\twaintec.inf High
Trojan.PWSteal.BS HKCU\Software\Microsoft\InetData High
Trojan.PWSteal.BS HKCU\Software\Microsoft\InetData## High
Trojan.PWSteal.BS HKCU\Software\Microsoft\InetData##asdf High
Trojan.PWSteal.BS HKCU\Software\Microsoft\InetData##Data High
Trojan.PWSteal.BS HKCU\Software\Microsoft\InetData##k1 High
Trojan.PWSteal.BS HKCU\Software\Microsoft\InetData##k2 High
Trojan.PWSteal.BS HKCU\Software\Microsoft\Windows\CurrentVersion\Run##ttool High
Trojan.PWSteal.BS HKU\.DEFAULT\Software\Microsoft\InetData High
Trojan.PWSteal.BS HKU\.DEFAULT\Software\Microsoft\InetData## High
Trojan.PWSteal.BS HKU\S-1-5-18\Software\Microsoft\InetData High
Trojan.PWSteal.BS HKU\S-1-5-18\Software\Microsoft\InetData## High
Trojan.PWSteal.BS HKU\S-1-5-19\Software\Microsoft\InetData High
Trojan.PWSteal.BS HKU\S-1-5-19\Software\Microsoft\InetData## High
Trojan.PWSteal.BS HKU\S-1-5-20\Software\Microsoft\InetData High
Trojan.PWSteal.BS HKU\S-1-5-20\Software\Microsoft\InetData## High
Trojan.PWSteal.BS HKU\S-1-5-21-1606980848-842925246-1708537768-1003\Software\Microsoft\InetData High
Trojan.PWSteal.BS HKU\S-1-5-21-1606980848-842925246-1708537768-1003\Software\Microsoft\InetData## High
Trojan.PWSteal.BS HKU\S-1-5-21-1606980848-842925246-1708537768-1003\Software\Microsoft\InetData##asdf High
Trojan.PWSteal.BS HKU\S-1-5-21-1606980848-842925246-1708537768-1003\Software\Microsoft\InetData##Data High
Trojan.PWSteal.BS HKU\S-1-5-21-1606980848-842925246-1708537768-1003\Software\Microsoft\InetData##k1 High
Trojan.PWSteal.BS HKU\S-1-5-21-1606980848-842925246-1708537768-1003\Software\Microsoft\InetData##k2 High


Other Sections:


Copyright � 2003 PC Tools. All rights reserved. Legal Notice


____________________________________________________________________


I will still download and run the Kasperski AV and will re-post a new HJT Log
Hello again,

After my last post yesterday, I ran the Kaspersky scanner… it ran for 5 or 6 hours, when I checked it was running slow and was only in the "Program Files" directory of the C: drive. The scan only reported 14% complete so I stopped and restarted the scan, it seemed to be moving along quite fast. This morning the scan was still running, but very slowly, it was still in the "Program Files" directory.

The scan produced some results, so I stopped it and saved the logs… Here is the LOG:

Wednesday, January 17, 2007 8:09:04 AM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 17/01/2007
Kaspersky Anti-Virus database records: 259002


Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true

Scan Target My Computer
A:\
B:\
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\
K:\
L:\
M:\

Scan Statistics
Total number of scanned objects 52843
Number of viruses found 1
Number of infected objects 8 / 0
Number of suspicious objects 0
Duration of the scan process 08:36:12

Infected Object Name Virus Name Last Action
C:\Documents and Settings\All Users.WINDOWS\Application Data\Microsoft\Crypto\RSA\MachineKeys\7cf57f00e4861ebb550baa75bf450435_5f32a986-449d-448c-980f-1b8c19893d5f Object is locked skipped

C:\Documents and Settings\All Users.WINDOWS\Application Data\Microsoft\Crypto\RSA\MachineKeys\7f3c1f82898acda11b7dd4a604f1b4bf_5f32a986-449d-448c-980f-1b8c19893d5f Object is locked skipped

C:\Documents and Settings\All Users.WINDOWS\Application Data\Symantec\Common Client\Confid.log Object is locked skipped

C:\Documents and Settings\All Users.WINDOWS\Application Data\Symantec\Common Client\Content.log Object is locked skipped

C:\Documents and Settings\All Users.WINDOWS\Application Data\Symantec\Common Client\Privacy.log Object is locked skipped

C:\Documents and Settings\All Users.WINDOWS\Application Data\Symantec\Common Client\Restrict.log Object is locked skipped

C:\Documents and Settings\All Users.WINDOWS\Application Data\Symantec\Common Client\settings.dat Object is locked skipped

C:\Documents and Settings\All Users.WINDOWS\Application Data\Symantec\Common Client\WebHist.log Object is locked skipped

C:\Documents and Settings\All Users.WINDOWS\Application Data\Symantec\HPPAppActivity.log Object is locked skipped

C:\Documents and Settings\All Users.WINDOWS\Application Data\Symantec\HPPHomePageActivity.log Object is locked skipped

C:\Documents and Settings\All Users.WINDOWS\Application Data\Symantec\LiveUpdate\2007-01-16_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped

C:\Documents and Settings\All Users.WINDOWS\Application Data\Symantec\Norton AntiVirus\Quarantine\08103F6F.htm Infected: Exploit.JS.CVE-2005-1790.j skipped

C:\Documents and Settings\All Users.WINDOWS\Application Data\Symantec\Norton AntiVirus\Quarantine\3520702F.htm Infected: Exploit.JS.CVE-2005-1790.j skipped

C:\Documents and Settings\All Users.WINDOWS\Application Data\Symantec\Norton AntiVirus\Quarantine\5AFD00A5.htm Infected: Exploit.JS.CVE-2005-1790.j skipped

C:\Documents and Settings\All Users.WINDOWS\Application Data\Symantec\Norton AntiVirus\Quarantine\5B002AA1.htm Infected: Exploit.JS.CVE-2005-1790.j skipped

C:\Documents and Settings\All Users.WINDOWS\Application Data\Symantec\Norton AntiVirus\Quarantine\5B03549E.htm Infected: Exploit.JS.CVE-2005-1790.j skipped

C:\Documents and Settings\All Users.WINDOWS\Application Data\Symantec\Norton AntiVirus\Quarantine\5E165B3C.htm Infected: Exploit.JS.CVE-2005-1790.j skipped

C:\Documents and Settings\All Users.WINDOWS\Application Data\Symantec\Norton AntiVirus\Quarantine\5E8F6CB7.htm Infected: Exploit.JS.CVE-2005-1790.j skipped

C:\Documents and Settings\All Users.WINDOWS\Application Data\Symantec\Norton AntiVirus\Quarantine\5E9216B3.htm Infected: Exploit.JS.CVE-2005-1790.j skipped

C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Application Data\GTek\GTUpdate\AUpdate\EasyLinkAdvisor\glog.log Object is locked skipped

C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Application Data\GTek\GTUpdate\AUpdate\EasyLinkAdvisor\LinksysAgent.log Object is locked skipped

C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Application Data\GTek\GTUpdate\AUpdate\EasyLinkAdvisor\LinksysAgent_gdql_lsa.log Object is locked skipped

C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Application Data\GTek\GTUpdate\AUpdate\EasyLinkAdvisor\LinksysAgent_GTActions.log Object is locked skipped

C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Application Data\Symantec\PendingAlertsQueue.log Object is locked skipped

C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped

C:\Documents and Settings\Jerry.ORCAPAC-44EC086\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Jerry.ORCAPAC-44EC086\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\Jerry.ORCAPAC-44EC086\NTUSER.DAT.LOG Object is locked skipped

C:\Documents and Settings\LocalService.NT AUTHORITY\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\LocalService.NT AUTHORITY\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService.NT AUTHORITY\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService.NT AUTHORITY\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService.NT AUTHORITY\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService.NT AUTHORITY\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\LocalService.NT AUTHORITY\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService.NT AUTHORITY\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService.NT AUTHORITY\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService.NT AUTHORITY\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\NetworkService.NT AUTHORITY\ntuser.dat.LOG Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\AntiSpam\Log\Spam.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBConfig.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDebug.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDetect.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBNotify.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBRefr.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg2.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetDev.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetLoc.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetUsr.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMNot.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMReg.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMRSt.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStHash.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStMSI.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBValid.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPPolicy.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStart.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStop.log Object is locked skipped

Scan was interrupted by user







********************************************************

END OF KASPERSKY LOG

********************************************************+

Here is the new HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 8:36:20 AM, on 1/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\WatchGuard\Mobile User VPN\IreIKE.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\WatchGuard\Mobile User VPN\IPSecMon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Offline Course Player\OlpSynch.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan Pro\hplamp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
C:\Program Files\WatchGuard\Mobile User VPN\SafeCfg.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\Program Files\ViceVersa Pro 2\ViceVersa.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Jerry.ORCAPAC-44EC086\My Documents\downloads\HijackThis\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [PtiuPbmd] Rundll32.exe ptipbm.dll,SetWriteBack
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [OLPSYNCH] C:\Program Files\Offline Course Player\OlpSynch.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [HP Lamp] "C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan Pro\hplamp.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [SB Audigy 2 Startup Menu] C:\Program Files\Creative\SBAudigy2ZS\Program\Startup Menu\ChkColor.EXE
O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmasy\Tmasy.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Mobile User VPN.lnk = C:\Program Files\WatchGuard\Mobile User VPN\SafeCfg.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1152705969325
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: SafeNet Monitor Service (IPSECMON) - SafeNet - C:\Program Files\WatchGuard\Mobile User VPN\IPSecMon.exe
O23 - Service: SafeNet IKE Service (IREIKE) - SafeNet - C:\Program Files\WatchGuard\Mobile User VPN\IreIKE.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Hi

Ok, that's on your temporary internet files.

Empty this folder:

C:\Documents and Settings\All Users.WINDOWS\Application Data\Symantec\Norton AntiVirus\Quarantine

Empty Recycle Bin

Please download ATF Cleaner by Atribune and save
it to desktop. Don't use it yet.

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser

Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit to close ATF-Cleaner.

As for Spyware Doctors findings apart from cookies, they are false positives.

Does Norton find that file again?
Sorry… takes 4-5 hours to complete a full system scan. I completed your instructions as described. After starting the NAV full system scan I opened the task manager, just to see what processes were running, and I found one that drew some suspicion… Its name was 9129837.exe. The Symantec web site said that is was a result of Infostealer.Snifula.B and said, "Infostealer.Snifula.B is a Trojan horse that steals information on the compromised computer and also downloads and executes files from the Internet" I followed their removal instructions and re-ran the full NAV system scan… no problems were identified. Should I assume that all is well? The system still seems very slow…. That old svchost.exe file still seems to be takeing more than its share of the CPU time. Jerry-

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI