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Spyware / Malware / Virus Removal

help with hijackthis log, please

10 min read

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As far as the advertisment errors, do you recommend reistallation of the my at&t yahoo browser?

Go to Control Panel, Internet Options
Click on the Advanced tab
Scroll down to the Multimedia section
Everything should be checked except Show placeholders
See if that works !

Also, what are the chances that other computers that are networked off of me being effected? I would hate for them to go through what I've been through

It is posssible especially if you are sharing Printers and Files ! You can Open a new topic for each of the PCs and post logs

Your log seems to be OK now !!

Just one more thing :
**Turn off System Restore**
On the Desktop, right-click My Computer
Click Properties
Click the System Restore tab.
Check "Turn off System Restore"
Click Apply, then click OK and Reboot

**Turn ON System Restore**
On the Desktop, right-click My Computer
Click Properties
Click the System Restore tab.
UN-Check "Turn off System Restore"
Click Apply, then click OK and Reboot

How is your system running now ??

Here are a few recommendations for protecting your system and reducing your risk of infection again !!

** Windows Update **
It is very important to keep your system up to date with the latest Critical Updates to avoid unnecessary security risks
Visit Microsoft's Windows Update page at the very least monthly to check for updates !!

** Make Your Internet Explorer More Secure **
This can be done by following these simple instructions :
From within Internet Explorer click on the Tools menu and then click on Options
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
Change the Allow paste operations via script to Disable
When all these settings have been made, click on the OK button
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

** Real Time Prevention **
SpywareBlaster© by Javacool Software :
*Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests
*Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
*Restrict the actions of potentially dangerous sites in Internet Explorer.
*Consumes no system resources

*Download, run, check for updates, download updates, select all, protect against checked. All done
*Check for updates every couple of weeks. If you have any errors running the program like a missing file see the link at the bottom of the javacool page
IESpyad© by EHowes : This will add several hundred Restricted Sites to the Restricted Site Zone in IE.

** File Cleaners (temp, prefetch, cookie, etc) **
2000/XP Only
ATF (Atribune Temp File) Cleaner© by Atribune
All Windows
CCleaner© by CCleaner.com

** Spyware Scanners **
Some FREE Spyware Scanners for Home use, that will detect and remove trojans, dialers, malware, browser hijackers, tracking components and other forms of Spyware :
SUPERAntiSpyware Home© by SUPERAntiSpyware.com
Ad-aware SE© by Lavasoft
Spybot S&D© by Safer-Networking

** Good Free Antivirus Programs **
AVG© by Grisoft
AntiVir© by H+BEDV Datentechnik GmbH
Avast© by ALWIL Software
NOTE:Remember always have just 1 antivirus program running at a time. Having more than one running causes a conflict between the programs !! You can use one as a backup to run manually

** Firewalls **
If you have an "always on" internet connection, such as DSL or Cable, I recommend a Firewall.
A firewall will make your pc invisible to the outside world and will filter the outgoing and incoming traffic on your pc.
For a good idea of how vulnerable your system(s) are go to GRC
Scroll down to "Shields Up" Click on "Proceed" Then click on "Common Ports"to scan your ports.
Here are 3 good free Personal Firewalls :
Sunbelt Kerio Personal Firewall© by Sunbelt
Jetico Personal Firewall© by Jetico, Inc.
Comodo Personal Firewall© by Comodo Group (XP & 2000 only)

Always keep your Antivirus & Spyware Removal Tools current with the latest definitions and updates !!

Following these recommendations will help reduce your risk of future infections !!

Do you have any questions??
Everything is running great exept I still can't get my browser page to load completely. Its more of a visual defect than anything but nothing I've tried has worked. I even uninstalled my browser and reinstalled it. I chatted with sbc and they can't fix it either. There are three other computers hooked up in the house and they're all working fine :( grrrrrr I did make all the security changes you recommended. I am running the anti-virus and anti-spyware that sbc recommends with the dsl. I am having second thoughts about this. Although, I do believe we figured out where the virus came from. Our daughter is getting married and called me and asked me to go to a website with her to look at dresses. She is having the same problems I had. In your opinion? sbc had me turn off my windows firewall because the virus detection has one as well, was this a good idea? Thanks bunches
You are again very Welcome !! :thumbup:

In your opinion? sbc had me turn off my windows firewall because the virus detection has one as well, was this a good idea?

If it includes a firewall then by all means disable windows firewall !!


You might try an alternative browser, and see if it works then !!

But IE should render the pages correctly !

If its just the ads there may be a Popup blocker also in the SBC suite as well !
I turned the popup blocker off and ie isn't working either. I tried that too. Its just frustrating, I'll either figure it out or I won't. Thank you so much for your time and efforts in helping me clean things up.
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Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

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