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Friends Computer VERY SLOW, NEED HELP!

3 min read

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Post #1
Hello,
Friend has a very slow & infected computer, and can't figure out how to post on here, so here goes:

Ad-Aware SE found the 3 following Critical Objects:

Name:Tracking Cookie

Category:Data Miner

Object Type:IECache Entry

Size:119 Bytes

Location:C:\…\g017302\Cookies\g017302@msnportal.112.2o7[1].txt

Last Activity:1-15-2007 10:44:55 PM

Relevance:Low

TAC index:3

Comment:Hits:2

Description:This cookie is known to collect information that may be used either for targeted advertising, or tracking users across a particular website, such as page views or ad click-thrus.
————————————————————————————————————
Name:Tracking Cookie

Category:Data Miner

Object Type:IECache Entry

Size:171 Bytes

Location:C:\…\g017302\Cookies\g017302@bfast[2].txt

Last Activity:1-15-2007 10:37:34 PM

Relevance:Low

TAC index:3

Comment:Hits:2

Description:This cookie is known to collect information that may be used either for targeted advertising, or tracking users across a particular website, such as page views or ad click-thrus.
————————————————————————————————————-
Name:Tracking Cookie

Category:Data Miner

Object Type:IECache Entry

Size:95 Bytes

Location:C:\…\g017302\Cookies\g017302@doubleclick[1].txt

Last Activity:1-15-2007 10:50:56 PM

Relevance:Low

TAC index:3

Comment:Hits:1

Description:This cookie is known to collect information that may be used either for targeted advertising, or tracking users across a particular website, such as page views or ad click-thrus.
————————————————————————————————————-

Spybot also found the Bfast and DoubleClick objects…
————————————————————————————————————-

Logfile of HijackThis v1.99.1
Scan saved at 2:48:19 PM, on 1/15/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\VPC32.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\g017302\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://as.weatherstudio.com/dp/search?x=wK…tnhu/C+UzKfJCc=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://as.weatherstudio.com/dp/search?x=wK…PvzZXvh/UBlQfI=
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = bsisap04:3128
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.gg;10.*.*.*;
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {FFDD804F-A7F8-4395-93D2-66A85DA2BDAB} - C:\Program Files\WeatherStudio348\bin\WeatherStudio348.dll
O3 - Toolbar: WeatherStudio348 - {15757333-2BCA-4B77-A807-D0955132F812} - C:\Program Files\WeatherStudio348\bin\WeatherStudio348.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [hpWirelessAssistant] "%ProgramFiles%\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1123695003031
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
Post #2
His log isn't showing anything bad that I can see, but I don't know about these.

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = bsisap04:3128
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.gg;10.*.*.*;


Important: Do this before any fix.

Please put your HijackThis in it's own folder, (I create a new folder in C:\ named HJT).
You can do a Right Click on any open area on the desktop, New> Folder, then rename the folder HJT.

Go to where your HijackThis is and Right Click on HijackThis.exe, select Cut, then open the new folder you just created (HJT) Right Click in the folder and select paste.

The reason we do this is Hijackthis creates backup files just in case you'd need to restore one and we'll be cleaning out the temp files.



After the above:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download AVG Anti-Spyware from HERE and save that file to your
desktop.
This is a 30 day trial of the program
  • Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop
    and double-click it to launch the set up program.
  • Once the setup is complete you will need run ewido and update the definition
    files.
  • On the main screen select the icon "Update" then select the "
    Update now    " link.
    • Next select the "Start Update" button, the update will start and a
      progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of
    the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then
    select " "Quarantine" .".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.
  • Reboot your computer into SafeMode. You can do this by restarting
    your computer and continually tapping the F8 key until a menu appears.

    Use your up arrow key to highlight SafeMode then hit enter.
    IMPORTANT: Do not open any other windows or
    programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
  • Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab
    then click on "Complete System Scan".
  • ewido will now begin the scanning process, be patient this may take a little
    time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all
    actions    "
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the
    screen and save it to a text file on your system (make sure to remember where
    you saved that file, this is important).
  • Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the
    results of the AVG Anti-Spyware report scan along with a new HijackThis log.

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